Let me start out by saying that it is clean and organized inside. However, I will be taking my donations elsewhere. The last several times I have brought items, no one ever greets me or thanks me for my donations. It's really a simple thing to do. Last week I brought in a gently used pancake griddle and asked if they would accept it. It was my mother in laws and she had passed away and I already had one. The man picked it up, brought it in the back and I saw him chuck it about 10 feet into a pile of other stuff. The odds of that now working properly are pretty low. I will drive the extra few miles and bring it to Salvation Army where they greet me and are appreciative of my donations!

My wife and I just moved into a larger house in the area. When dropping off 4 large boxes in my wife’s newer SUV the drop off people gladly accepted roughly $3000 worth of small items I did not have to time to try and sell. We bought a solid walnut table as our original table did not work in the new space. We had originally paid around $1500 for this table and I brought it into Goodwill with my old truck. Goodwill didn’t even look at the table before telling me that they would not accept it as I was unloading the three piece table pad ($200). He took one look at my work truck, said no tables and walked away. I feel bad that I can no longer trust that Goodwill has a solid business model to help those in need. A table we invested $1700 in three years ago is no longer good enough to give away to those in need. The Goodwill employee tried to make me feel ashamed of myself for driving an old rusty vehicle. So I called my wife and asked her to shut off one of the two furnace units this evening for either the right or left side of the house. We have two fireplaces on opposite ends of the main floor and will burn the table in one of them in silent protest. I’m done donating perfectly good items to people. This table was good enough for us at our previous Parade of Homes Show house, but times must be so good for everyone that this table is not good enough anymore. I’ll will now skip people donations and stick with animal rescues, they don’t judge and are a lot more appreciative.

Goodwill has gone down hill every year. i used to shop here when i was growing up cuz i was poor (i’m 17 now) and the prices are outrageous. goodwill gets every single piece of clothing for free via donations, and then prices them extremely high, it shouldn’t cost me 20$ for a second hand shirt…. especially when it has HOLES in it

This is a nice, clean Goodwill. However, The prices are ridiculously high. You can find clothes at Kohls brand new that are better priced. They took out all of the fitting rooms because people were using them to conceal merchandise and shoplift. Rather than stop the ones abusing the fitting rooms, they took out the fitting rooms all together, which is frustrating. If the prices were not so high on the donated merchandise, people would not feel the need to shoplift as much. The cashier was too busy to look up and acknowledge me as she was chatting with her co-worker, and this created a line of people that was not run efficiently.

NO MORE DONATIONS COUPONS, just an advertisement slip to sign up for notifications. Shopped at this location since they opened. Always very nice and organized. I was disappointed to discover they no longer give coupons for donations - so, why bother. I do think they charge a lot for second hand items - prices have gone overboard. I can buy a shirt at Walmart - new - for a few dollars more than at Goodwill.

This place used to be decent and even after donating a few hundred dollars in clothing items I was told the 25% discount was no longer relevant because I'd already received it once back in 98. I'm sorry but that's ridiculous since everything they sell is essentially 100% profit. The items normally sold at Walmart are priced higher at a friggin thrift store. I won't be spending another dime here. And the useless coupon I was given shows they helped 120K people land employment in one year? That's not impressive. Do better. Try harder. Don't shop here.

Recently remodeled. Clean and organized. Mixture of donated and new merchandise. All children's books are 99¢, all other books are $1.99. Wednesdays are sale days for Medical Workers, First Responders, Military and Vets, and Seniors 55+. Thursdays are Colored Tag sale days. Specific colors are 50% off. Although there are no fitting rooms, there is a 14 day exchange (not return) policy for most items.

Rude staff :/ and a bit overpriced for surrendered stuff

Large store and fairly clean. Easy to drop donations off and they give a 25%off coupon for purchases. Lots of clothing racks. Small selection for jewelry items.

Noticed that this store is charging extremely high prices for fake designer bags inside a glass cabinet at the front of the store. Genius marketing strategy to take advantage of people in their community with limited knowledge of these products.

The staff at this location is very up and down. Some days you will have the most helpful people and the next it is like you don't even exist. The store is clean for the most part and the items they have are in good order. I feel that they do put effort in making sure items are given a decent once-over to ensure you are getting something of value and not just broken garbage. The location and parking lot are nice and easy to manage. Take the 169 frontage road by Target to get to this location, I know a few people that don't live in the area were confused on how to get there (honestly I don't know how you could miss it but hey, figured I'd just toss that in here.) Overall I think they could do better in staffing or training. I know this isn't the dream job of a lifetime, but honestly we've all worked a "job" before, some of us still do. You are being paid for your time, either do the job asked of you with a decent attitude or quit and find something else, but don't take it out on the customers that are the reason the store exists in the first place.

If you hit it up early in the morning and get there on a fresh delivery date of all the goods you will find some Treasures also drop some stuff off that you don't need to get a 25% off coupon

Horrible...donation receivers were too lazy to unload furniture that two 50 some year old ladies loaded by ourselves....took it to Savers and they were more than happy to receive it and unload it...save your time and money and start at Savers for your donations and shopping

Good store, prices are much better than the Maple Grove stores.

Such a clean and organized nicely store! I'm used to the Goodwill down in St Louis Park or Maple Grove. Checkout was quick and easy. We bought 3 puzzles at $3.99 each and 2 Cashmere sweaters.

Clean, organized, some items seem new.

Donate my old car at this Goodwill and the manager was pretty helpful and very cautious. I will recommend people donate to Goodwill and other non profit organization to help people in need.

Nice and clean

Good selection

Terrible return policy

2018 is here, and even though it keeps snowing in Minnesota, it still is spring, and you could be cleaning out your closets. Goodwill is close to the house, and they take a wide variety of goods and with the drive-through drop off it's easy to minimalize your lifestyle. If you have any skeletons in your closets, leave those at home. The Art of Swedish Death Cleaning and Goodbye Things got me jumpstarted to donate, recycle and reuse for 2018. We live in a small house (yay, less cleaning) and I'm working on making a combination home office and guest sleeping space. Moving things on and not having excesses is a great way to accomplish that goal. I like how simple dropping things off at this Goodwill is. The young man who accepted our donations was helpful, fast and courteous. In the vehicle were an odd mix of furniture, household goods, stuffed animals and knick-knacks and now all of them are on their way to make someone else's day. Less really is more.

Great

Great place!

Great kids clothes and home accessories

it was terrible. some worker was being transphobic to me and was about to kick me out even though i was with my mother and sister. it was so bad i wanted to give it a 0. but that’s not possible. so i give it a 1.

Can't return, can't try clothes on in store. Worst goodwill I've ever been to.

People do realize this place does not do charity right? There's one owner and he's a multi-millionaire

My kids love going here. It is a goodwill store and has a variety of things. Selection changes based on what gets donated. Mainly look for clothes - sometimes they don't have much and other times are like hitting the jackpot.

I’ve shopped here before and it was fine. But in the last week I donated twice and those employees were very unfriendly. They do not acknowledge you, kind of scowl at you and do not help unload your donation. I had several bags one time which I could unload easily but one time I had a heavy box of clothes and the employee just stood and watched while I took it out of my car and heaved it up on their cart. Also ahead of me was an elderly couple who also unloaded their things while employees stood by. None of them even said one thing. Not even a hello. I don’t know the exact policy here, but every other place I’ve donated, I was greeted and helped if needed. Just a weird experience to me!

You can tell they are understaffed because there are carts full of items to be put out, everywhere. Despite being understaffed the store was clean and had a pretty good variety of stuff out on shelves. The staff was friendly and helpful.

Like the store, but had furniture we bought destroyed because they use packaging tape to tape down doors that lifted up the wood finish and had a young man drag out a desk and had the bottom ruined. So we put it upon ourselves to move the furniture out the front door.

I don't shop at Goodwill often, but last week I decided to check it out. I was pleasantly surprised at how clean and well-organized it was! I was able to find what I was looking for quickly. The staff here were so helpful, kind, and quick. They have a section at the front of the store that offers local school apparel. That was a great surprise and nice that I didn't have to go through all the racks to see if they had any gear. I'll definitely be back!

Love reducing my carbon footprint by donating my old stuff and finding "new" things here. Staff is friendly and helpful.

Very nice selection of products

Nice place and good ambiance.. I got coffee machine only 9.99. And the staff so friendly

This is one of the cleanest & well organized Goodwills that I have been in. I only gave a 4 star rating because the minute I stepped in, there was an overpowering smell of bleach. It was so bad that my husband had to go sit in the car. It also limited my shopping time. I came upon the culprit when I went down an aisle where an employee was cleaning off shelves. The manager asked this poor guy if he wanted a mask. There are other, safer ways to clean than having your nostril hairs burned off. Found some nice treasures. A specific lamp shade that I needed, some home decor & vinyl. Yes, albums are a thing!!! My question - where are Men's outerwear. I could find no coats or jackets. Cashier was not engaging in my friendly banter. Did ask me if I had any coupons, which I did not realize was a thing. Should have asked what that was about. Parking was excellent but they need to do deep removal off the packed snow. Driving through the parking lot was like driving through a untended field with deep ruts.

The staff member at the drop off station has the worst attitude ever,

Framed prints were priced as if your getting a deal. Now priced high. Why not just buy new! Not thought out well. Lose your customers.

Of all the GW in the cities, this one usually has the best selection of DVDs and media.

Love it

Variety

Good selection

Great store

Great thrift shop. Huge selection.

Wonderful staff were helpful and so kind!

The cashier Bella was awesome

Always find something i can't leave without!! Super nice store and staff!!

Always fun to shop

Ok place, clean ,well organized

Great deals good finds!

Very nice and clean

Great place to find consignment goods!

Get rid of that welcoming whiff. Fairly well stocked though.

A lot of good usable stuff. I stopped in for a water dish. I left with a water dish, a purse and some real comfy pajamas.

Wonderful place to shopping.

Nice store to shop

I’ve been going here since this store opened and it’s been my go-to for thrifting since. It’s very clean and well-organized, and the screening process for putting items out onto the shelves is great - never found anything here that was dirty, broken, or out of repair beyond sewing a small hole closed or finding a small part that was missing online. Staff is friendly and helpful.

Some things are priced too high.

Always parking. Friendly staff. Fairly clean.