1/5 mattdannald 7 months ago on Google
The
food
I
received
was
good,
but
they
neglected
to
serve
me
an
item
I
ordered.
This
has
happened
at
other
locations.
Truxel
Rd,
Sacramento,
my
eyes
are
on
you.
But
what
really
piss
me
off
was
that
I
wanted
to
try
Coconut
Shrimp
that
was
on
their
app.
The
other
nearby
Rubios
did
not
have
it
listed
on
their
app.
The
manager
at
that
location
must
be
somewhat
conscientious.
The
lady
cooking
my
meal
was
super
sweet.
She
was
the
only
thing
positive
out
of
my
experience
.She
was
genuinely
very
apologetic
and
you
could
tell
she
felt
bad.
She
has
quite
good
customer
skill.
She
should
be
in
the
front
helping
customers
in
my
opinion.
The
girl
that
was
taking
orders
acted
the
total
opposite.
She
acted
like
she
didn’t
want
to
be
there.
The
employee
that
was
helpful
mentioned
that
the
manager
has
neglected
to
take
the
Coconut
shrimp
off
the
app.
She
said
she
told
him
about
it
and
he
didn’t
care.
Seems
he
didn’t
think
it
was
a
big
deal.
It
is
a
big
deal
when
you
already
pay
for
an
item,
and
you
drive
out
of
your
way
to
receive
that
item.
The
lady
at
the
front
desk
that
forgot
my
item
was
also
impatient
to
leave.
She
gave
me
a
goodbye,
but
it
wasn’t
a
very
respectful
“goodbye”.
It
was
quite
dismissive
and
was
really
rushed
and
seemed
rude.
I
know
the
ladies
working
may
have
been
be
stressed
out
as
they
mentioned
to
another
customer
that
they
had
a
backlog
of
mobile
orders,
but
there
was
only
1
other
customer
besides
me
in
the
store
that
was
waiting
.I’ve
been
to
Rubios
countless
times
and
have
always
had
at
least
an
“average”
experience.
This
is
my
first
bad
experience.
I
used
to
go
to
Rubios
once
a
week
for
years,
so
that
is
saying
something.
This
experience
is
why
I
will
never
tip
at
a
Rubios
again.
The
idea
that’s
places
want
you
to
tip
before
you’re
served
is
ridiculous,
but
specially
when
you
have
bad
service
like
I
did.
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