Mercedes-Benz Waverley image

Mercedes-Benz Waverley

Mercedes benz dealer

👍👍 I recently purchased a GLB200 from Mercedes-Benz Waverley, and I must say, it was an outstanding experience from start to finish. Sheldon was incredibly knowledgeable, friendly, and patient. He listened attentively to my requirements and helped me find the perfect car even when I was doing the booki... People often mention experience, Rukie, service, Mercedes, Waverley, amazing, Sheldon, time, Benz,


Address

769 Springvale Rd, Mulgrave VIC 3170, Australia

Website

www.mbwaverley.com.au

Contact

+61 3 9548 6888

Rating on Google Maps

4.80 (1.9K reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8:30 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: experience (14) Rukie (14) service (10) Mercedes (9) Waverley (8) amazing (8) Sheldon (6) time (6) Benz (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 RajaSamy R. 10 months ago on Google
    I recently purchased a GLB200 from Mercedes-Benz Waverley, and I must say, it was an outstanding experience from start to finish. Sheldon was incredibly knowledgeable, friendly, and patient. He listened attentively to my requirements and helped me find the perfect car even when I was doing the booking from Abroad over a phone call. The entire process was smooth and hassle-free, and I never felt such a trust and friendliness. I booked the car 100% remote and had a perfect care. On the delivery date its was a nice experience and was well planned and no delays. Sheldon guided me through the features and options available. I highly recommend this dealership and particularly Sheldon for their professionalism, transparency, and exceptional customer service.
    5 people found this review helpful 👍

  • 5/5 alphonse m. 5 months ago on Google
    Working with Sheldon and callum has been an unforgettable journey from the very start. Starting by picking the car and buying it has been fantastic. Sheldon was always on the ball, every time I called and texted he replied straight away regardless of how busy he was. And finally the day came to pick up my s450 sedan, he was as excited as I was even helped me reveal the car. Thanks a lot Sheldon and Callum, it was an experience I’ll never forget.
    3 people found this review helpful 👍

  • 5/5 Bev F. 11 months ago on Google
    When l arrived at Waverley I was greeted by Andrew immediately. They couldn’t be more helpful. Very efficient in all areas of used cars. Felt very welcome and important. My experience was wonderful. I flew down from Port Douglas to buy my car. Thankyou for making it so easy.

  • 5/5 Gloria C. 7 months ago on Google
    Definitely an amazing experience with Rukie and Callum. Buying first car on my own. Was very impressed about how efficient, responsible and responsive they are. And the service they offered was just amazing! If I’m buying another AMG in three to five years of time, they’re the ones who I’ll be going back to. A big thanks for the amazing work done by the team ;)

  • 5/5 George P. 9 months ago on Google
    A family member was looking for an ‘A’ class sedan and we were extremely lucky to have the opportunity to have Rukie (legend) as our salesperson and he was more than ‘A’ Class with his service, support and knowledge and the most amazing ‘A’ Class in their yard! The extraordinary service from the Mercedes Benz Waverley team was second to none as they went over and above to ensure our overall experience was memorable and enjoyable! Thank you all so much, you’re an amazing team and we hope to be back for another MB soon!

  • 5/5 Jacqui M. 10 months ago on Google
    My husband and I have just had an amazing experience with Jeremy. His knowledge of everything Mercedes was incredible! I purchased a GLC 200 and was impressed by everything - from test driving a car to the unveiling of my new baby! Wouldn’t hesitate to recommend Jeremy or Mercedes Benz Waverley!

  • 5/5 Steve M. 7 months ago on Google
    From the first time we walked into Mercedes Benz Waverley we experienced a first class friendly customer service experience from Rukie. Happy to show us several different vehicles and not once did we feel pressured into purchasing, in fact he welcomed us to take our time. When it came to test driving a vehicle once again the level of service was sensational and nothing was too much trouble. Thanks again to Rukie and the MB Waverley team for making our purchase a very memorable one in the most positive way, certainly our best experience purchasing a vehicle ever!! Kind Regards, Belinda & Steve.

  • 5/5 B 8 months ago on Google
    I recently bought a Mercedes-Benz and had a fantastic experience at this dealership, all thanks to Rukie. His knowledge of Mercedes-Benz vehicles made the process easy. Rukie patiently answered my questions, guiding me to the perfect car. He ensured the entire purchase was smooth and efficient. I felt valued throughout. If you seek top-notch luxury vehicles and exceptional service, visit this Mercedes-Benz dealership and ask for Rukie. You won't be disappointed!

  • 5/5 Rodney N. 9 months ago on Google
    purchased a preowned Mercedes C250d from Rukie at Waverley and from the initial inquiry through to the delivery 110% happy with the experience. made me feel like I was buying a brand new car. Big thank-you to Rukie and Sanjiivv will definitely recommend by far best car sale experience I have had.

  • 5/5 Gurpreet H. 5 months ago on Google
    Rukie, I believe is a gem for the team at Mercedes Benz Waverly. Since my first conversation with him, I found him to be nothing less than amazing. I could see that he loves what he is doing, which makes it even more amazing to be a customer being looked after by him. He made sure all our concerns were addressed. Was very prompt with all the communication. Very knowledgeable and thorough. Friendly and understanding. He made sure the number plates we provided were registered within time. We requested for car pick to be preponed. which was all sorted smoothly. Our travel from another side of Melbourne to there was looked after, otherwise we would have needed to travel almost 1.5 hrs on public transport. Last but not the least, the handover part of the car and keys was made so special for us. He gave us a lot of time and all of his attention, went through the car details and functions, answered all out questions with all his patience. Even helped us fix something after almost everyone had left and he was just about to leave after closing down. All the other staff were friendly as well and we felt well looked after. Sanjiv also sorted out all our finance and documentation smoothly and was very friendly and helpful to be served by.

  • 5/5 Diane F. 5 months ago on Google
    I just bought my second Mercedes through Rukie which should go some way to vouch for the level of service he provides. Rukie was always super helpful, communicative and fun throughout the whole purchase process. Callum also made finance really easy and was also great value. Really good humans that clearly love what they do and makes the whole car buying experience next level. Everything you’d expect from a luxury dealership. Would recommend to anyone in the market for a Mercedes Benz.

  • 5/5 Adam L. 10 months ago on Google
    My family had a very enjoyable and exciting experience buying the car with Rukie. Rukie has brought the car to my home for my wife and I to inspect and test drive, and he also organised the pickup service for me to Mercedes Benz Waverley. Love the car and service, definitely recommend!


Call +61 3 9548 6888 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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