Amazing service from start to finish with Martin & Co South Croydon. Initially meeting with Peter, followed by such consistent, responsive and professional communication with Freya - fantastic and fast service. Always kept in the loop with all steps in the process, & no questions left unanswered. Made the moving experience extremely easy and exciting. Would recommend, 10/10. Thank you Freya!

I would avoid this estate agent if you value good communication and a genuine interest from an estate agent helping you find a property. Peter the branch manager was helpful, however I had to ask to move away from having Esra from the sales team manage my purchase. She showed little interest in my purchase very rarely replied to emails and took from my opinion a "whatever" attitude. The survey on a property I was to purchase came back with a very bad report. The property did need updating but the survey found more internal problem which were not visible on viewing. When I asked for a price reduction she replied "the seller has no interest in selling for that price" I then asked if she had asked the seller if there was a chance to negotiate, she stuttered and seem to avoid the question. The most basic approach an estate agent takes is to say "we know you don't want to reduce the price of the property, is there any room for negotiating". This was an elderly man selling his property who probably will continue to get a bad survey on the property with buyers continuing to ask for price reductions and at the same time buyers spending money on surveys and searches. Both seller and buyers loose out when when working with an estate agent who takes very little interest. In the end I got annoyed and asked to speak with her manager as it was like speaking to a brick wall you could clearly hear from her response she was not listening. What was very bad from the manager and Esra was that I was not informed before the property went back on the market. I was told it could go back on the market but no follow up to say it definitely was going to be relisted. I am happy I moved on from buying the property as there were many problems, however the estate agents manged the sale with little personal touch as if they do not realise the property will be your home. They showed ultimately little interest.

Very Professional and friendly staff, Rugile Norbutaite was amazing, with her knowledge and hard work she greatly assisted and supported our search for a comfortable home for my family and I, Keep up the good work, I will surely recommend her and the company were necessary.

A big thank you to Rugile in particular who did the viewing and was my "go to" agent. She's professional, friendly and answered all my questions. I was able to contact, make queries etc. and always received a prompt reply. Thank you Rugile, Thank you everyone :)

The team at Martin & Co in Croydon are wonderful. They have been helpful, supportive and kind with our move to our new home. Freya in particular has been wonderful, checking in on anything we may need and responding to any questions we had really quickly. Highly recommend this agency and team if you are looking to rent/buy in the Croydon area.

One of the most committed services I ever received. Before reaching Martin & co I knocked on many other real estate agents in Croydon but this is the only place that worked hard to help us with our new home. Very special thanks to Rugile, who worked through the journey with us until we found our new home. Excellent service would recommend it without any hesitation. Good job and thank you

Martin & co Croydon have provided me with excellent customer service, I highly recommend them . They are very professional and have helped me find a home very Quickly. One of the letting negotiators, Rugile Norbutaite, provided great customer service, communicated very effectively and in a timely manner and was very professional and helpful during the process of me finding a home.

A massive thank-you to Martin & Co for helping us find our 1st home together as a couple. An extremely good experience despite a few issues with an initial property acceptance Ru & Sue were there to answer all our questions, were extremely patient and we ended up in an even better place than the initial agreed upon property. Would highly recommend due to the friendliness, helpfulness and professionalism of the staff! Thanks guys!

I give one star just because isn't possible to give less than that. We rented a property that wasn't fit for the purpose at all. None of the doors was working,the kitchen and both bathrooms had a broken toilet bowl and serious damp problems(which later have been confirmed by a specialist),the house was given completely filthy and later we had a very bad pest problem caused by the dirt and the garden,that has never been cleaned in years. I understand that they didn't manage the property on behalf of the landlord. But before the agency puts it on the market,they should inspect it and advice the owner that if the house isn't in good conditions,he should take the appropriate actions in order to make it right. Obviously when we had the viewing,we didn't figure our this amount of issues and definitely we didn't go try the doors or open the cupboard in the main bathroom to see what was inside. These things should work and the house should be given in a good state.This is out of doubt and is common sense. Also,when we left,one of the agents commented that it was annoying because they had to put the property on the market all over again. What isn't clear about the fact that the property can't be rent in the current state? And above all, they put their name and reputation on that letting,which doesn't look good on them. I hope the house,that in 7 months has been a continuous aggravation for us,isn't let again as it is,because it is really a shame

Martin & Co's response to my enquiry was immediate and viewings were arranged within a week and a half. Offers were received within a few days thereafter. Although the legal side of proceedings became of concern during the later stages, the sale was completed within 2 months. For me, that was beyond expectation although it was a no-chain sale. Nothing for me to complain about and, all-in-all, very good value for money.

The process I had with Martin & Co was so smooth and hassle-free. There was constant communication and updates along with being accommodating and professional. Definitely recommend!

We tried several other estate agents before Martin & Co, and I wish we had gone to Martin & Co first. Friends spoke very highly of them and they were right to do so. There was no 'pie in the sky' just good down to earth advice and they were consistently helpful throughout. Highly recommended.

Paul and his team were fantastic from the outset. They guided me through the sale of my flat and communication was excellent throughout. I would definitely recommend Martin and Co.

If you are looking to sell your home quickly I would highly recommend Tihon and Paul Maruna at Martin & Co. Paul has been instrumental in coordinating the transaction. Tihon came through with a serious Buyer within a few days of listing the property. He is very efficient and brought about a very smooth transaction for the asking price of the property. I highly recommend Tihon for your real estate needs- he is efficient and does get the job done well !

The Croydon Martin & Co letting agent was initially slow, when I explained my situation and urgency they understood and expedited the process. They were very helpful and supportive. Although my landlord didn't have many background/verification checks on tenant, the process completed soon enough. The overall process and experience with Croydon Martin & Co was very good. Special thanks to Susan & Rugile!

I received fantastic service from the team particularly Esra Kose who was my sales negotiator. She was very informative, efficient and responsive. I highly recommend to anyone purchasing within Croydon to use Martin & Co Croydon.

I have rented an apartment through Martin & Co Croydon branch over 3 years ago. I'm still in the same place and can say that the service I received was top notch. They have made the whole renting process very smooth (from viewing, through referencing to move-in). Thank you!

Had a great experience from the start enquiring about a property. Rugile was quick and eager to arrange a viewing, wasted no time getting back to me on any queries I had - moving quickly into offer. Sue picked up from Rue, expediting moving into property within 2weeks. Super helpful both of them! My only concern was the cleanliness of the property when I moved in- which I can't blame them entirely. A deep clean would have been ideal. Will recommend!

My sister and I had a lovely experience with Martin and Co from start to finish. Everyone was very informative, quick to respond to any questions we had. They ensured the process was simple, stress free and easy. Overall excellent service and I would highly recommend them to anyone looking for a reliable, trustworthy service! Special thanks to Rugile, Sue and Sthal! You all have been extremely helpful to us both :) thank you!

I previously had a nightmare experience with a Lettings agent, but I can honestly say the Martin & Co team at Croydon have absolutely changed my prospective. Such an amazing team, doing whatever they can to make my move smooth and painless. Special shout to Rugile, who has really gone out her way to present a world class service!!!

I had a very pleasant experience in dealing with Martin & CO. Buying a property is full of stress at all stages, and it was no different for me as i have been looking for a while in CR0 area. With Martin & CO I find it different, from the day one from property viewing, to answering dozens of question i had and until negotiation, all 5 stars to "Esra". Esra you are a star and you know very well your profession. I am very thankful to you for this purchase, especially the communication & transparency keeping me posted of steps at each stage. Wish me all the luck to complete this purchase :)

Excellent experience as a buyer with Esra, Martin and team. Super responsive and worked with us to unblock any obstacles immediately. Highly recommend

This is a first class agency. They are proactive, extremely helpful and really care about their clients. I can't recommend them highly enough

Freya was so helpful and attentive. She made our first rental experience go smoothly. I would definitely recommend her help! Thank you again.

I made a formal complaint regarding the service received more so recently since change of property manager and i have had no reply after 3 working days which sums up how its been dealing with them lately more so the property manager. I have long standing issue which remains outstanding and has been since i moved in 16 months ago. If you don't answer call queries, emails or even formal complaints, maybe you will answer this???

Excellent service! Both Rugile & Freya were really helpful in assisting with my move. Both very deserving of the 5 star review.

From meeting Peter on March 21st to finally (due to our timescales) letting out our property though them, it would be fair to say that this estate agent have been professional, accommodating and also adaptable to what we require verses what was the standard. The property was snapped up after less than 24 hours in there control and marketing - fair to say, "they know what to do, and when not!" So fully recommend.

Great experience with Martin & Co South Croydon. Our main contact was Esra who went above and beyond to ensure our house purchase went smoothly. It was our first time buying a house and she guided us through the process so gracefully. Any issues we had she was very quick to get through to the sellers and report back to us. Even though she was super professional she still made sure she checked on us and how we were doing through the process which I really appreciated. We have now completed on our house last week and are so happy we went with Martin & Co. Thanks Esra!

I recently rented through Martin and Co and I must say the experience was great. Rugile and Freya, the agents I dealt with were very friendly and responsive to emails or calls and moving in was a breeze. Everything was set up from utilities to Internet accounts before I moved in which made the transition easier for me as its my first time living on my own. Would definitely recommend.

Martin & Co South Croydon is a friendly, efficient, and proactive team. They are clear and honest in all communications. I had my initial meeting with Paul who explained the process in details to me; Peter, Ru, and Freya were very helpful and professional. They always replied to my queries promptly. Highly recommended.