Decent room. Great staff. Buffet breakfast was good. The only issue was no hot water and very bad Wifi.

I like the hotel but it the internet was SUPER slow. Do not book this hotel if you plan on doing any work or even look at social media. Nothing will load. The customer service was excellent and the sheets were extremely clean. The housekeeper did such an amazing job that it was the only thing worth booking this place for. I wish they would just use white comforters instead of the old, outdated ones.

The hotel has reliable running water and excellent customer service and great breakfast option. You are able to exit the hotel into a La Galleria de Estrellas. WiFi needs improving.

Nice hotel, well located. Staff is friendly and helpful. Private cars available, drivers are knowledgable, rates reasonable. Advise private car service over taxis. Would like to see more coffee in the rooms and tea as not evryone drinks coffee. Lastly the top covers on the bed are dated and need upgrade. I will stay again.....

It's a kind of vintage hotel with rooms not so modern but its cousy and comfy and the attention of the staff its quite nice and the food from the menu it's good

Location is very practical but the area is not the best, very old building and plaza bit has everything you need, excellent service

Lovely hotel with excellent staff. The hotel restaurant is superb with reasonable rates, and again, wonderful staff there as well. The wifi situation we had a room in a corner and our wifi was not great, so we requested to change rooms and fortunately there was another available. When we switched rooms the wifi was good.

I booked for one day however i arrived in the morning and they pushed me to leave the hotel at noon despite i never used the room the nigh before i requested to stay at least until 2 pm and they asked me to pay haft rate. The Breakfast was very good before now is terrible and the quality is low

This hotel is marvelous. It is situated in the quiet neighborhood of Veronica Anzures and is minutes from every major part of Mexico City. The room was very clean and the staff was superb. I definitely reccomend this hotel when visiting Mexico City!

Outdated, not functioning ac, wifi is a joke, food mediocre, friendly staff.

Have a good location, it's possible to get to the place by two main avenues. Is connected to a decent mall, perhaps lacks of a supermarket but you can find the most needed articles. The staff at the restaurant "el café " is very nice and respond quickly so you will have a very good meal. My experience at the buffet was pretty good, the food was great, perhaps lacks of variety but for having a good meal is fine. The buffet cost $200 mxn less than $10 usd. The bad: only one drink is included.

Very convenient location, more than comfortable rooms and service. The restaurant has a really good buffet. Good for business and pleasure trips.

It isbwell located, between Polanco and Chapultepec. Its clean and the staff is very helpful, some parts of the hotel looks old.

Very good place. Very kind personnel.

This is not the fanciest hotel but service was impeccable. The included breakfast is delicious, varied and more than enough with table service. Amazing! They do have a problem with WiFi. Seems the better rooms have spotty WiFi. We talked to the front desk about it and they moved us. Smaller room but better connectivity. Every single employee we encountered was friendly, polite and helpful. Being attached to the mall was an added bonus. Too bad the bar closes so early but there are plenty of bars etc on the street at this central location. We stayed 6 nights and we would definitely come back.