I've been trying to call the center for 3 hours to cancel an appointment and nothing, an answering machine comes up with endless music. I've been on the last call for something like 25 minutes. Is this normal? I suggest hiring receptionists, because people have not yet learned to communicate with thought/telepathy.

I don't understand people who say that they don't answer the phone, it is possible that it was due to some incident. I never have problems contacting the center by phone, plus there is the app that is fabulous for making an appointment. For my part, I am delighted with my family doctor, Dr. Esteve. A good professional who gives you confidence and always serves with kindness and empathy.

I am doing physiotherapy with them and both the girl at the reception and the physios are lovely, friendly treatment. The physios are very good at their job, I am delighted. Thank you!

Now I understand such bad reviews, three days calling to make an appointment and when I get them to pick up the phone they have been moving me from secretary to secretary and there are 9 people who don't know which floor they would answer my request. What a painful management.

Terrible customer service from reception. The girl who answers the phone is very impolite and rude. He has no respect. In addition, I have called many times to make an appointment and they never answer and when they do I find disrespect.

Super unfriendly. No help! Don't go there if you have a problem. No willingness to help or support!!!! Go somewhere else!!!!

Adoro al doctor Fornes, mi dermatólogo de toda la vida, pero es que no puedo contactar por teléfono para pedir cita! Por favor arreglen esto… he enviado un mail, a ver si me hacen caso. No es justo para los doctores que haya un mal servicio para agendar visitas…

IT'S IMPOSSIBLE TO GET THEM TO PICK UP YOUR PHONE, CALL AT THE TIME YOU CALL! Horrible, total waste of time. Now, Dr. Fornés dermatologist is a 10, the best, but he as a doctor, the center as such is fatal because if I can't contact him to ask for an appointment either, what good is it to me? Anyway…

Because I can't put zero. Nobody picks up the phone, impossible to make an appointment. They also do not answer the contact form. A disaster. I see from the reviews that it is normal.

Yes, yes, yes... The center is very nice, the doctors are great, the care is fantastic... But I'll stick with the receptionist who is gorgeous, friendly, smiling and has a smile that makes you want to go every week even if you don't. nothing hurts me.

An hour waiting to be attended to, in the end I had to leave without being attended to. It seems like a lack of respect towards a person. I will not return to this place.

Fornes is a very good dermatologist, but the switchboard and reception equipment are extremely difficult to connect. It is very difficult for them to answer the phone.

Mi experiencia con el podólogo Jordi Mañé ha sido lamentable. Te atiende un minuto, te deja un mes con más dolor del que tenías cuando fuiste. e intenta derivarte a su consulta privada. Me he dado cuenta de lo mal profesional que es al visitar a otro podólogo y ver cómo se trabaja bien. No recomiendo a este profesional para nada.

Good afternoon, I have been visiting Dr. Roé for years and on specific occasions with other specialists like Dr. Lecha and the same thing happens to me as it does to many. I am delighted with the professionals who have assisted me, but I have been trying to get in touch by phone for weeks and have not been able to. No message comes out and hopefully after more than 5 minutes the call is answered by Remei but they can't always help you. It is exasperating and a shame to have to look for another center due to the impossibility of being able to contact them.