(Translated by Google) Nefarious treatment and organization 1 month waiting for a doctor to contact me. You go downtown and see the "professionals" chatting among themselves quietly. The phone is not even answered. (Original) Nefasto trato y organización 1 mes esperando para que se ponga en contacto un médico conmigo. Acudes al centro y ves a los “profesionales” charlando entre ellos tranquilamente. El teléfono ni lo atienden.

(Translated by Google) I am very affected by the treatment received yesterday by Dr. Magalhaes de Paula. I comment on what happened: I had myself checked twice by a direct doctor from the Santa Ponsa health center due to a gynecological problem that was quite annoying for women. They indicated the use of some creams that did not work. On the 4th at night I couldn't sleep because of the pain, irritation, on the verge of tears, I had to take a pill to be able to sleep, that's when I went to the Palma health center where I am now registered. I arrived at office 1 and the doctor took all the time in the world to arrange her things, take out her food, her fruit, then she left, then she came back (ok, they spent about 10 minutes waiting, which doesn't worry me) when entering the office I say TWO WORDS and he tells me this is not an emergency. Ok thank goodness because if it had been and she takes all the time in the world to accommodate her desk, coming and going what would have happened. However, she won't even let me explain the situation to her, she had already labeled it as NO urgency or she wasn't interested in seeing me. He told me to undress with a window fully open and when I asked if it can be closed, his response was "no one sees you" which is really unprofessional. Anyway, last night I couldn't sleep either and it wasn't prescribed with anything at all, not even a solution. He told me: go to door 22 that they give you to do some studies, but his attitude leaves a lot to be desired. Very dissatisfied with the treatment provided in a medical center that I never go to, never except for this reason, which seemed to me an emergency. (Original) Estoy muy afectada por el trato recibido ayer por la Doctora Magalhaes de Paula. Comento lo sucedido: me hice revisar dos veces por médico directo del centro de salud de santa ponsa por un problema ginecologico bastante molesto para las mujeres me indicaron el uso de unas cremas que no funcionaron. El día 4 por la noche no pude dormir de los dolores, irritación, al borde de las lágrimas, tuve que tomarme una pastilla para poder dormir, entonces es cuando me dirijo al centro de salud de palma dónde ahora me encuentro empadronada. Llegue al consultorio 1 y la doctora se tomo todo el tiempo del mundo en acomodar sus cosas, sacar su comida, su fruta, luego se fue, luego volvió (ok pasaron unos 10 minutos de espera cosa que no me preocupa) al ingresar al consultorio digo DOS PALABRAS y me dice esto no es una urgencia. Ok menos mal porque si lo hubiese sido y ella se toma todo el tiempo del mundo en acomodar su escritorio, ir y venir que hubiese pasado. No obstante no me deja ni explicarle la situación, ella ya lo había etiquetado de NO urgencia o no le interesaba atenderme. me dijo que me desvistiera con una ventana completamente abierta y cuando le digo si se puede cerrar, su respuesta fue " no te ve nadie" algo muy poco profesional realmente. En fin anoche tampoco pude dormir y no fue recetada con nada de nada, ni siquiera una solucion. Me dijo: anda a la puerta 22 que te dan para hacerte unos estudios, pero su actitud deja bastante que desear. Muy insatisfecha con el trato brindado en un centro Medico al que no acudo nunca, jamás excepto por este motivo que si me pareció una urgencia.

They never answer the phone.😠

Nefasta atención al publico en la recepción trabajadores poco empáticos en lugar de ayudar mas bien lo hacen todo mas difícil por falta de ganas. Mi médica de cabecera se olvidó de solicitar a Son Espases una importante prueba medica y no ha puesto el medicamento del que he ido a pedir la receta en persona en la tarjeta sanitaria, siendo que la cita la pedí exclusivamente para eso. No atienden el teléfono nunca, hoy llevo 2 horas llamando y así cada vez que necesitas hablar. Si es posible vayan a otro centro de salud, este no vale la pena.

La Casa del Mar is not open at the General Hospital in the afternoons. Not even Thursday all day. Look carefully at the schedule

Hola buenas tardes no se merecen ni una estrella, son unas groseras, el trato al público es ofensivo. Experiencia personal, no sé si están muy quemadas de estar sentadas atendiendo a tanta gente cada día, pero son de lo peor sobre todo las de información. Y luego si les respondes por groseras se hacen las dignas y piden respeto las descaradas.😡😡😡😡

My 87-year-old grandfather's passport recently expired, and his health card expired about a year ago. He doesn't see well and hadn't realized it. Take into account that he has been to consultations, to the pharmacy and has After all, he went to renew it and at that point they cut it off and told him that they couldn't treat him that way or give him the medication. If they had told him that it was expired, they would do it ahead of time, I say it more because they are taking away his medication. to an 87-year-old adult that paper transmissions take a few months, his expired card still worked. I know we are to blame too but humanity -1 here :/ On other visits that I have been to, a lady at the reception gives terrible treatment.

The reception staff has no problems, always very attentive, just like the analytical staff, but not my primary doctor, from whom I will ask for a change. I went with a serous otitis, diagnosed in Spain, after 4 days, she saw me with a suppurating ear, saying that They had only given me paracetamol and the pain was unbearable, he did not check my ear, he gave me an antibiotic that when I arrived at the pharmacy I had not loaded on my card. I returned to the medical center and told me that he was sorry that he had given it to another patient by mistake. 🙄 He charges it to me and when I ask for leave to justify it at work, he only gives me today and no more days and I continue with my ear oozing, clogged, hearing an echo and a beeping...I don't wish anyone a pain of heard for more than 4 days! I hoped that as my primary doctor she would support me and give me a solution but I don't even look at it!

(Translated by Google) Too bad the service of this center. I had never seen this lack of commitment and passivity. Without demanding I carry over 50 calls in 3 days and have not picked up the phone once. There is no excuse. Other centers in Covid times as we are take the phones. (Original) Una llàstima el servei d'aquest centre. Mai havia vist aquesta falta de compromís i passotisme. Sense exigerar duc més de 50 cridades en 3 dies i no han agafat ni una vegada el telèfon. No hi ha excusa. Altres centres en temps de Covid com esteim agafen els telefons.

(Translated by Google) They never pick up the phone, you always have to go there for anything, and there are some in there who do not know what education is (Original) Nunca cogen el teléfono, siempre tienes que desplazarte hasta allí para cualquier cosa, y hay algun@s allí dentro que no saben lo que es educación

(Translated by Google) They never answer the phone, and when they do, they go and cut you off. A downtown disaster ... leaves much to be desired (Original) Jamás atienden el teléfono, y cuando lo hacen, van y te cortan. Un desastre de centro... Deja mucho que desear

The best public hospital I have ever seen. Friendly, helpful, efficient staff. Thank you all 🙏

I put one star because there are no less. I had a blood draw today at 8:15 am, they hurt me with the very tight rubber (something I say) and then the hematoma and subsequent bleeding was incredible, this had never happened to me there. Also, to make matters worse, I had an appointment at 1:00 p.m. with my new doctor and they told me it was at the hospital when I said that it was not possible for me to go there, having an infection like the one I have. It seems to me that everything was handled terribly and on top of that now with arm pain, I plan to formally complain. A horror!!! Before this was not like this!

(Translated by Google) The service is terrible and the doctor is so unfriendly !!!! (Original) El servicio es fatal y la doctora es tan antipatico!!!!

Normalmente me atienden por teléfono y son muy simpáticas en recepción. No puedo decir lo mismo de mi médico de cabecera. El cual me han asige. Es bastante antipático y me trata de un modo extraño. No quiero pensar en racismo. Muy desagradable. Por lo demás bien.

Dr Bordoy Mestre médico de cabecera despistado, con pocas ganas de trabajar, te trata con desgana, te receta antibióticos sin estudios previos, al final acabas peor de lo que estabas, le pides que te derive a especialista y parece que no le da la gana. El trato recibido de hoy ha sido denigrante, humillante y de una falta de ética y profesionalidad total. Me ha cerrado las puertas en las narices a mi y a mi hijo diciendo que no tiene tiempo (centro vacío)

(Translated by Google) DR. MAGALAEF has a denigrating treatment, he does not act as a doctor but as a judge. Badly educated, she does not introduce herself or ask how you are. He has no shame in criticizing how his previous colleagues have done the job. He only cares about being superior to his colleagues and judging them before the patients, he does not do his job at any time, he calls you on the phone without even knowing your history, the treatment is embarrassing, unprofessional. (Original) DRA. MAGALAEF tiene un trato denigrante, no actúa como médico sino como juez. Mal educada no se presenta ni te pregunta como te encuentras. No tiene vergüenza en crítica como han hecho el trabajo sus compañeros anteriores. Solo le importa quedar de superior a sus compañeros y juzgarlos ante los pacientes, no hace su trabajo en ningún momento, te llama por teléfono sin saber ni tu historial, vergonzoso el trato, nada profesional.

(Translated by Google) Terrible attention both by phone and in person. And as for specialists like this, you can go dying, they rarely send you diagnostic tests. And another thing that in one appointment you can have a doctor assigned to the next you will have other insurance, something not personal and annoying every time you tell your story. (Original) Pésima atención tanto telefónica cómo presencial. Y en cuánto a especialistas así te puedes ir muriendo qué rara vez te mandan pruebas de diagnóstico. Y otra cosa qué en una cita puedes tener un médico asignado qué a la siguiente tendrás otro seguro, cosa poco personal y molesta cada vez qué vas contar tu historia.

This review is for the inn. I never thought I would be so comfortable. The receptionists and all the staff were super dedicated to making you feel at home. Thank you all. And I hope I can tell you in person soon. Quite a pleasure.

(Translated by Google) At this time we know medical centers are overwhelmed, it is appreciated to find professional, friendly people who treat well as here. (Original) En esta época que sabemos los centros médicos están desbordados, se agradece encontrar gente profesional, amable y que trate bien como aquí.

(Translated by Google) The worst Matron that can exist is Dr. Yolanda. Bad tempered, unfriendly, carefree, unprofessional and 0 empathy!!! (Original) La peor Matrona que pueda existir la Dra Yolanda. Mal humorada, antipática, despreocupada, poco profesional y 0 empatia!!!

(Translated by Google) The treatment of the team is unbeatable and the professionalism of 100. (Original) El trato del equipo es inmejorable y la profesionalidad de 100.

Julia and Marga, the girls at the reception, have been lovely, they are charming and have treated me extremely well, apart from my doctor who has also been a sun, thank you 🫶🏼

I made an appointment with the family doctor, which meant that I had to go to the general hospital. I arrived at the hospital and they told me that they don't treat me, why is there a problem with the patients who were referred from Casa del Mar? Very badly done, I lost my appointment and could not attend

Dr. Garcia, a very bad and competent doctor, they don't want to do tests on me, she doesn't know anything. Horrifying

Bona tarda, Voldria saber si teniu algun mail de contacte. Cordialment,

(Translated by Google) The telephone service was a disaster. They never answer and when you ask for an appointment to be called, they don't (Original) Un desastre la atención telefónica.. No responden nunca y cuando pides cita para que te llamen tampoco lo hacen

Today I went because I had a gynecological appointment at 10. I arrived at minus 10 and until 1 hour later I couldn't park (a disaster). I arrived and apologized and Matron Lourdes treated me very kindly, a charming person, a 10 as a professional. Thank you very much Lourdes for your professionalism. Thank you

(Translated by Google) Absolute slowness or organization if you are sick they make you wait with those who are going to do ex. A change of card. And the computer does not work for them. They never answer the phone. (Original) Lentitud absoluta 0 organización si vas enfermo te hacen esperar con los que van a hacer ej. Un cambio de tarjeta . Y el ordenador no les funciona. Nunca atienden el teléfono.

Si pudiera poner cero estrellas lo haría,me parece vergonzoso nada más entrar dos trabajadoras, sentadas hablando sin parar que se supone que están ahora para orientar o ayudar a la gente que acude al centro y me he tenido q ir a buscar la sala porque ni siquiera me han mirado y para colmo .me pierdo y me voy por otro sitio y el señor de seguridad con unos modales y unas formas de hablar que dudo mucho que entiendan que trabajan de cara al público. Es una pena que traten a la gente así...

El centro es una pasada. Además, se me olvidó la mascarilla y al entrar hay un expendedor con mascarillas. La de admisión muy amables y resolutivas.

(Translated by Google) I've been calling for several days and nobody picks it up. Patient care is lousy. I am 74 years old and have mobility problems, in addition the city council has removed the bus line that left us nearby. (Original) Llevo varios días llamando por teléfono y nadie lo coge. La atención al paciente es pésima. Tengo 74 años y problemas de movilidad, además el ayuntamiento ha quitado la línea de bus que nos dejaba cerca.

(Translated by Google) Nobody ever answers the phone and if they do they hang up instantly. Terrible and nonexistent service. Deplorable!! (Original) Nadie nunca contesta al teléfono y si lo hacen te cuelgan al instante. Servicio pésimo e inexistente. Deplorable!!