Stay away! They gave my daughter a filling without any anesthesia and I didn't know until after because they don't allow parents to accompany their children. I wondered if my daughter was mistaken but she had a filling at another dentist we switched to and she said it was completely different and they definitely didn't use anything to numb her at Great Expressions. She also had pain in that tooth Great Expressions filled for several weeks after her filling but when I contacted them, they told us that was normal. I have never experienced that and neither have any of my other kids. In addition to that, the waiting room is tiny and they overfill appointments so there is a long wait with no where to sit. What's sad is that there is a distinct difference in the quality of dental offices in this area for kids who are on Medicaid versus those who have regular insurance.

My boyfriend and I have both called several times over the last month, to cancel an appointment that they have refused to cancel. Every single time we call, no matter the day or time, no one answers. We have left voicemails requesting call backs and cancellation of the appointment and he is still receiving emails confirming his appointment. The contact form does not let us select a location and won’t submit without the form being complete. There is no email address to contact them with either. Do not make an appointment here! This is extremely unprofessional and ethically questionable at best. Update: I just called the new patient line and they transferred me over to this location where I was able to speak with a young woman and told her I wanted to cancel, she asked for the date and the name and asked if I wanted to reschedule, I said no thank you and she promptly hung up on me. Lovely customer service. Hopefully the appointment is actually cancelled now.

Waiting room has a funky smell. Dentist and assistant were patient & very informative with my children. My biggest gripe is that when my 2 children were called back for their appointments I was informed I could not go back with them. 3 and up no parents allowed. Wish I would have thought to ask that at the time of making the appointment or been told ahead of time. Thank you.

Previously, I had decent experiences at this office. This time was different. First, I was contacted to let me k ow that the hygienist would not be available for my scheduled appointment. I thought that it was not a big deal and I rescheduled my appointment to a day that I could have my exam and cleaning at the same time. I arrived to my appointment 10 minutes early, which was at 1PM. Once I was called back to my room, I had my X-rays taken, which took about 10 minutes. I was told that the doctor would come to review my results. About 25 minutes later, the doctor arrived and did a quick review and took a quick look in my mouth. The technician did not return for another 10 minutes, when I was told that the hygienist would call me when it was my turn. I waited an additional 10 minutes only to over hear that the hygienist had just arrived and was setting up. I continued to wait, until I could not wait longer. I spent more than an hour waiting in between receiving about 15 minutes of services. I was really disappointed as previous visits were completed in 45 minutes total.

My mother has been there 3 times in 2 weeks for her bridge coming out. They have glued it in telling her IT WILL NOT FALL OUT. yet she’s eating pasta and it FALLS OUT. AGAIN!!! you guys need to learn how to actually work in dentistry and do it right the first time. We WILL BE GOING ELSEWHERE AND WILL NEVER RECOMMEND YOU ! not everyone has money to sit here and waste for you guys to rush it and not do it right.

This is the nastiest dentist office that I have ever been in, in over 50 years!!!! The floors were dirty the walls were dirty and I asked the office manager why it was so dirty and she said that they sweep and mop every week. Even the waiting room was dirty. We had to change chairs because they were never cleaned. I cancelled my appt and my wife and I will not go back. I will call corporate and let them know but this has been going on for so long probably they dont care either. Stay away from this office.

By far the absolute worst experience! These people have nothing in order! We’ve been sent to two different places, an hour away both of them that these people referred us to, both could not treat my child for a root canal. Why the hell would they send to places without confirmation that they can even help us?! Called them for an explanation still not resolve. Please be careful with place. My daughter still has not been taken care of and we started this in June! Absolutely GARBAGE SERVICE!

I had a pediatric dental appt at 2pm today. I am still waiting on the dentist. They wanted me to reschedule the appt because they failed to submit a claim in July for dental trays. It’s an hour and a half later and we are still waiting for dental trays. Not to mention they may not fit. This is customer service at its worst.