Had a spa package at this Endota spa at the Glen. I was a bit reluctant as I had previously poor experience at another Endota salon elsewhere. The Glen Endota spa is beautifully appointed - really private and calm. The place is spotlessly clean and the scent they use is just gorgeous. My therapist was Tammy who was fantastic- professional, experienced and friendly. No upsell after my treatment was completed. I did buy a moisturiser and was advised by one of the two sisters that own the salon. Really lovely ladies and very practical and professional. Loved the whole experience and will come back again. Highly recommended

I regularly use endota spa treatments for myself and my family. I have always attended endota spa at The Glen, Glen Waverley due to proximity but dissatisfied. In particular, I wish to address the experience I have had on Thursday 19 January booked for 4.15pm. I had purchased two REVIVE spa treatments for my daughter and myself valued at $200 each. Premium package, substandard treatment. The receptionist was curt; accepted feedback without providing support/assurance; quite terse; clearly lacked effective communication skills. The consultant had calloused hands rough on my skin. There was no aroma/fragrance as I would expect. Instead, there was always an odour from the consultant especially at close proximity to me during treatment. At the start, when I was asked to take three breaths, the product used did not have any aroma/impact on inhalation. I was asked about the pressure preferred. I said 'firm'. I was then advised that that comes at an additional cost. I did provide some of this feedback to reception and said that I was not likely to return. I have been to other spa treatments overseas and locally including at RACV Resorts. In this instance, Endota spa has fallen short in both treatment and customer care. Rita, Wheelers Hill.

Thank you Angela for making all my troubles disappear and for helping me to relax and unwind. I had extremely high expectations as I've visited many spas in many different countries, and I'm pleased to say I was not disappointed. Endota Spa Glen Waverley offers exceptional treatments and service. I can't wait to book another treatment there.

Had an overdue, much-needed organic relax massage, and it was a pleasant experience- wish it didn't end! Tammy did a great job, and staff at reception were lovely 😊

Endota spa looks and smells great when you walk in however the services provided lacked quality and value for money. I got the detox package and my mother got a full body massage. The package that I chose was something that I could do for myself at home for free rather than having to spend $175 for a 45min session. I was expecting there to be a massage at the end of my session however it just ended with the technician rubbing some oil over my body, which was very disappointing. Sadly my mother had the same experience, she has problems with her sciatica and often gets her glutes massaged too when she goes to get a massage done professionally, so when she asked the technician to massage her glutes, they refused to do so. Furthermore the pressure was lacking and the technician was just gently rubbing her body as a pose to giving a proper massage. Would not be going back and definitely wouldn't recommend this to anyone.

Really poor form by this Spa centre booked an appointment for a treatment. Spa treatment cancelled the appointment, due to phone not being answered during business school hours as she was in a classroom teaching. Do not use this centre very rude and no empathy for loyal recurring customer. My daughter and friends will now cancel.

Not sure what the hype is all about. Ambience is great but massage skills are none. What they claim to do is a lot more than what they actually do. Not worth the money you pay.

Lovely and relaxing massage today, thanks Montana for being such a great therapist!

My mum, sister, husband and I have been coming here for nearly 2 years now and we absolutely love it here. The owner and staff are so lovely and amazing professionals. The spa is beautiful and very clean. I always feel amazing after a session. I’ve been to many spas in the southern eastern area, and this is the best. ♥️

The attendant I had was lovely and the job she did was good, however, for a foot spa there wasn't a lot of time spent on massaging my feet. Honestly the hour season was probably about 25 minutes of touch at most. For the price you pay you would expect better.

Had a lovely massage and facial with Montana. She has truly magic hands, and I felt completely relaxed with her service, an absolute 10/10. I will note that you can hear the music from the shop next door beating through the wall (not really something the spa can change/not their fault, but if you're an audiosensitive person like me, may not be the right place).

Was waiting in line at Chadstone and the lady didn't acknowledge me coming in or to say she'll be a second. When ready she said, "Sorry to keep you waiting. WHAT'S YOUR NAME." To which I replied, "Melissa" and she raised her eyebrow without any eye contact... Why did she raised her eyebrow?! Coming here for a spa treatment was supposed to be relaxing and to destress but to encounter this kind of customer service right away was extremely disappointing. In the end found out I was in the wrong location, which was a little embarrassing! Called Glen Waverley- lady on phone was aggressive, stating their policy, when a little empathy and understanding for having gone to wrong location as a first time customer with a gift voucher from family, would have gone a long way to a better customer experience, without need to leave a review. Leaving a review despite not having the service as the booking was cancelled with 50% cancellation fee without my consent. Am encouraged to know I'm not alone in this experience, seeing other reviews. Spas ideally should be relaxing not causing more stress!!

Would not even give today's eyebrow wax for my daughter 1 star. She is getting married in Friday and the job you did is appealing and you still charged her would never go there is I was you.