3/5 Sheryl Z. 8 months ago on Google
I
recently
concluded
a
4.5
years
stay
at
the
Amalfi,
and
I
felt
it
was
essential
to
share
my
experience.
Overall,
my
time
living
there
was
quite
enjoyable,
with
a
few
notable
highlights
and
some
concerning
issues.
The
Positives:
Nice
Property:
The
apartment
complex
itself
was
well-maintained
and
aesthetically
pleasing.
It's
clear
that
the
management
invested
in
keeping
the
premises
in
good
shape.
Prompt
Maintenance
Service:
The
maintenance
team
was
truly
commendable.
Whenever
I
had
any
issues
in
my
apartment,
they
were
quick
to
respond
and
resolve
them
efficiently.
Kudo
to
all
maintenance
people.
Safe
Community:
It's
overall
a
safe
neigborhood
with
gate.
During
my
years
of
stay
only
one
break-in
burglary
and
stolen
bicycle
were
reported.
but
the
safety
measures
put
in
place
by
the
management
team
were
reassuring.
Common
areas
are
organized
and
well
lighted.
The
Post-Move
Out
Issue:
My
issues
began
after
I
moved
out
of
the
apartment.
I
spent
an
entire
day
thoroughly
cleaning
the
apartment,
as
I
had
expected
to
receive
my
security
deposit
in
a
timely
manner.
Unfortunately,
that
wasn't
the
case.
After
contacting
the
apartment
manager
in
April,
they
assured
me
that
the
deposit
check
would
be
mailed
to
me
after
deducting
the
final
water/unitlity
bill.
Despite
waiting
patiently,
I
never
received
it.
Frustrating
attempts
to
resolve:
I
initiated
numerous
phone
calls
since
June,
speaking
with
4-5
different
people
in
July
and
August.
Each
call
resulted
in
the
same
promise
of
“will
call
back”
resolution,
but
as
of
today
I
never
received
a
single
callback
or
any
updates.
After
escalating
the
matter
to
the
manager,
they
assured
me
that
they
would
contact
the
corporate
office
to
expedite
the
process.
However,
nearly
a
month
has
passed
without
any
response.
Finally
I
was
provided
a
corporate
Asset
living
phone
number,
not
surprising
after
multiple
attempts
of
call
and
voice
messages,
no
call
backor
update.
This
matter
remains
unresolved
from
April
until
today,
no
call
no
update
regarding
my
security
deposit.
I
hope
that
future
residents
have
a
more
positive
experience,
especially
when
it
comes
to
the
return
of
their
security
deposits.
It's
disheartening
to
end
an
otherwise
pleasant
stay
on
such
a
frustrating
note.
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