Starbucks image

Starbucks

Restaurant Cafe Bar Coffee shop Breakfast restaurant Coffee store Espresso bar Internet cafe

One of the Top rated Breakfast restaurants in Mayfield Heights


Address

1456 SOM Ctr Rd, Mayfield Heights, OH 44124, United States

Website

www.starbucks.com

Contact

+1 440-646-1889

Price rating

$$ $$

Rating on Google Maps

4.20 (876 reviews)

Open on Google Maps

Working Hours

  • Sunday: 5:30 am to 8:30 pm
  • Monday: 4:30 am to 8:30 pm
  • Tuesday: 4:30 am to 8:30 pm
  • Wednesday: 4:30 am to 8:30 pm
  • Thursday: 4:30 am to 8:30 pm
  • Friday: 4:30 am to 8:30 pm
  • Saturday: 5:30 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: Starbucks (14) service (14) drink (11) people (7) coffee (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sean S. 2 years ago on Google
    Sorry to say this location has gone downhill with all the barristers afraid to call out my order name because they’re don’t want to miss pronounce it, lol Yes B.L.M
    2 people found this review helpful 👍

  • 4/5 Owen K. 11 months ago on Google
    A bit of an inconvenient location with a pretty weird building and entrance, but once you get in it looks pretty good. The food tasted as good as you'd expect and there were no issues with picking up.
    2 people found this review helpful 👍

  • 1/5 Tina A. 4 months ago on Google • 305 reviews
    I had a frustrating experience at the Starbucks in Mayfield. They lacked an ingredient for my usual drink, and when I suggested a reasonable replacement from their available options, they insisted on charging extra. Despite explaining that the replacement was cheaper and that other Starbucks handle it differently, they stuck to the absurdity, leaving me dissatisfied with the service. So I purchased nothing. I wonder how much money that particular starbucks is losing these days. Starbucks offers a premium service with their drinks. I pay anywhen form 4.65- 8.50 for a drink. If I'm doing ad-ins, I don't mind paying for them. Being told that they're missing items but they want to charge me more to replace them is ridiculous. What was really annoying was being told that it's because of inventory purposes. Lady, I've watched you people make your own drinks and concoctions and throw them away. Where is inventory on that?_____Below is the review I gave 4 years ago. With 3 🌟 stars. The drinks are okay but they're not always full. The service is mediocre. I've come here a few times and it is usually about the same. If I can make it to a different Starbucks I do not stop. I'll even go to extra 10-15 minute drive to have better service. In the picture is a green tea frappuccino with coconut milk.
    1 person found this review helpful 👍

  • 5/5 Chase P. 8 months ago on Google • 105 reviews
    The tomato and mozzarella focaccia sandwich is my goto! Definitely in the oven if they have it! I am not really a coffee person so I don’t have any recommendations on that.
    1 person found this review helpful 👍

  • 5/5 Madison H. 1 year ago on Google
    Had an extremely rough week, came 20 min before closing and felt awful. I think his name was Eddie; made the best drink for me and put the sweetest note. (Put me in tears 😂🤍) So hopeful Eddie you see this because you are an amazing human and literally made my week. Thank you for being you
    1 person found this review helpful 👍

  • 1/5 Ro O. 1 year ago on Google
    Your website says your open until 8, it's 7:15 and doors locked someone counting money and nobody answering drive-thru. Toying with folks emotions and cravings.
    1 person found this review helpful 👍

  • 5/5 OrdnaelFabian 11 months ago on Google
    Shania Grace is an AMAZING employee! Please make sure to get drinks done by her because she KNOWS HER STUFF!
    1 person found this review helpful 👍

  • 4/5 Jamskillet 1 year ago on Google
    The coffee is good but I’m seriously tired of waiting in the drive-through for 15 minutes…like work faster people have jobs.
    1 person found this review helpful 👍

  • 5/5 Iosif Caza (Iosif Caza J. 2 years ago on Google
    I was taking a quick lunch and wanted some coffee instead of a meal but I needed some really strong coffee to help me get through the day. Therefore I ordered an iced venti blonde with 7 shots with cream and sugar. It definitely did the job. The staff was friendly and the service was quick. Great place for sure.
    1 person found this review helpful 👍

  • 5/5 bob g. 7 months ago on Google • 249 reviews
    Drinks were great as expected. Good customer service.

  • 3/5 Balaji Kandasamy (. 3 months ago on Google • 216 reviews New
    Drive through path is so confusing for someone new to the area following maps and the crew were courteous but the service was slow with a long wait. There were only two cars before us and it took them 15 mins and we have to also wait few mins.

  • 5/5 Betty B. 4 months ago on Google • 184 reviews
    Jaida was an amazing barista! Hire more of her 😍 I always have amazing service 💖

  • 1/5 Amber L. 9 months ago on Google • 62 reviews
    Tried to order 7 different food items. They were out of all of them. Going to a different Starbucks. Whoever does the ordering needs to get it together.

  • 5/5 Lynette T. 8 months ago on Google • 22 reviews
    The staff is so friendly and are always busting their rump to get orders completed quickly.

  • 5/5 Elijah W. 5 months ago on Google • 16 reviews
    The service was fantastic, and the staff was extraordinary. I would highly recommend this Starbucks location.

  • 5/5 Istiaq H. 9 months ago on Google
    Nice coffee as always. Drive through was a bit confusing for me though.

  • 1/5 Dan 8 months ago on Google
    Coffee was cold, and got attitude when I asked for a replacement. Every place is hiring, if you don’t like your job, go find another one.

  • 1/5 Caroline R. 1 year ago on Google
    Went to the newest location was very disappointed. Ask for a simple drink w/o water and shaken (what you advertise). When I got the drink you can see right through it (which means water was added) and there was no foam on top (sure sign it wasn't shaken). When I pointed it out to young man at window "C" he tried to tell me my drink was correct. I've ordered the same drink for more than 2 years from different Starbucks. I asked for my money back. Starbucks is not free nor cheap. It is my one daily treat I enjoy. The day you hand me what you want me to have is the day YOU pay for it. "C" handed me my receipt and said, "here you go" The manager didn't bother to say a word. I went down the street to Mayfield and Som (which is farther away). I got great service and got what I paid for. Very disappointed in my newer closer location.

  • 2/5 Dee Y. 2 years ago on Google
    Don't know what I ended up getting bit it was a horrible drink. Not at all what I always order and I paid over 7$ for a small which is usually the price for a large.

  • 4/5 Slick N. 1 year ago on Google
    The guy got my order wrong didn't know what a vanilla iced coffee was. But what he gave me was pretty good!

  • 3/5 Anil Pratap S. 11 months ago on Google
    Quick service especially when you consider how busy it gets down in Blue Mountain village. Coffee was n’t as hot as I wanted but still it was good ! Good one with all things considered

  • 5/5 Chuck F. 1 year ago on Google
    The service was amazing still it is not my first choice for coffee

  • 4/5 Friend of God & Iron Sharpens I. 2 years ago on Google
    I only like 1 item from here. That 1 item is consistent and the interior seems fairly kept up, but they could wipe more or clean more on the floor where customers are.

  • 5/5 Beverly R. 1 year ago on Google
    Love my Frappuccino. Very clean and staff friendly

  • 5/5 Simon S. 1 year ago on Google
    It's Starbucks. Food wise? Not a reflection on the people that work there. Why do I feel corporate goes out of their way to name the stuff I like with difficult words? Especially for those who stop in before the sun comes up. If I'm in a bind and in an alert state, I'll order egg and cheese bites. Then I get the "Did you mean" line? Yes. Did you know I can't say it? Did you know you can just call it swiss cheese instead of gruyere? Probably won't sell as many because swiss cheese and eggs sounds hideous. Want 5 star food rating from me? Throw a big breakfast burrito with fresh jalapeños(something in the size range you would have to share it) in there somewhere and just call it a flat flour thing with some stuff in it and I'll throw stars at you! In all seriousness, the staff there are great! Never had a bad experience!

  • 5/5 Dawn M. 1 year ago on Google
    I love this Starbucks! Our food and drinks are always right and delicious! Staff is also very friendly!

  • 1/5 Talia M. 7 months ago on Google • 1 review
    0/10 I received a sugar cookie latte with whipped cream which is not supposed to come with whipped cream. When asked to remake it without the Whipped cream that wasn’t supposed to be on there in the first place, I received attitude. After it being remade, it was way too watery. I told them I did not like it. It was too watery and gross. They wanted me to pay another five dollars for them to remake my drink. Go to another Starbucks!! In the end my drink was still bad. Waste of money & terrible service.
    2 people found this review helpful 👍

  • 5/5 Tiaunna D. 1 year ago on Google • 2 reviews
    I’m at this Starbucks basically every other day at all different times of the day for over a year now. They almost never get my drink wrong and when they do they always make me another one no problem. Everyone there is super nice, and honestly I don’t know why people are complaining about the drive in. Starbucks is really busy and sometimes they’re short staffed or people called off or there’s new people training. Ive seen this Starbucks work a line of at least 10 in the drive in and 7 in store with online orders coming through at like 7pm with 3 people working, one of which was new. They work hard and well and I think we all need to appreciate food/costumer service workers more.❤️


Call +1 440-646-1889 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Prepared foods
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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