Featured Reviews


Frequently mentioned in reviews: pizza (25) order (10) ordered (8) chicken (7) time (7) money (7) good (6) minutes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Shawn H. 1 year ago on Google
    The Best calzone's anywhere! All thier food is Great. Must have! Must try for any pizza lovers.
    5 people found this review helpful 👍

  • 1/5 Ides of March B. 2 years ago on Google
    A co-worker ordered from this place via door dash. She ordered the chicken bacon ranch pizza, not realizing it had ICEBERGETTUCE ON IT! THs has to be one of the most disgusting pizza I have ever encountered. It takes an special level of heathenry to have the audacity to sell pizza with lettuce on top of it. Never again!
    4 people found this review helpful 👍

  • 4/5 Thomas D. 1 year ago on Google • 868 reviews
    The pizza itself was surprisingly good, even when it didn’t appear so. I made a pick up order… but the location at night was a bit weired and spooky with all types of people in there. Nevertheless I would reorder.

  • 1/5 Josue V. 1 year ago on Google
    This place is HORRIBLE! Their customer service is virtually nonexistent. We waited 2 hours for our order to be ready. We saw so many people cancel their orders, get refunds, and walk out angry that it became a game to see how many people got angry. I was one of them. This is the worst experience EVER! Never get anything from here! Save yourself the time and money. The pizza was terrible on top of that. SMH 🤦🏻‍♂️
    1 person found this review helpful 👍

  • 5/5 Raquel 1 year ago on Google
    Awesome pizza! Cameron with the curly hair hooked us up with an awesome large pizza right before closing, such a sweet guy. Thank you for the tasty pizza. Thought this layover was going to be lame, but can’t wait to come back to Cleveland and visit this place again
    1 person found this review helpful 👍

  • 1/5 Monica P. 1 year ago on Google
    I have never been inside of a more filthy establishment. Not only was the environment gross, the employees all looked like they needed showers. No one was wearing a uniform so it was impossible to know who worked there. The woman at the register had her gut out, pressed on the counter. We ordered a pizza at 11 and were told that it would be a half hour until it was ready. We showed up at 1145 and we were told by an employee that they “didn’t have it”, but then didn’t update us on when or if they were going to have it ready. So we sat down and waited…… for 45 minutes. During that time none of the employees would communicate with about our food. We kept going up to the counter to ask, the employees would look at us, say nothing and then run to the back. After the 45 minutes my boyfriend had to literally beg them for our food. Would never return. Even if you paid me………Pizza was pretty fire though.
    1 person found this review helpful 👍

  • 5/5 PK H. 1 year ago on Google
    Ordered online and was apprehensive about the flavor, never having eaten at Guys. The delivery person was prompt and very courteous! The steak sub WAS OUTSTANDING!! The pizza's were AWESOME!! When in the Cleveland area again we WILL eat at GUY'S PIZZA!!
    1 person found this review helpful 👍

  • 3/5 Y B. 2 years ago on Google
    Average fast food pizza, reminds me of the 7-eleven pizza a bit. Thick crust, similar sauce and cheese. There was about a 40 minute wait for a pie to be made, I suppose they were busy but something to be aware of, maybe order in advance. The fries were great. Prices on the menu on the website are not the same as in the store. Price in the store was about 20% higher than the website.
    1 person found this review helpful 👍

  • 3/5 Mya B. 5 months ago on Google • 87 reviews
    I ordered delivery, had to cancel because of the wait time and just went to pick it up. The pizza was great, but the chicken seemed raw. And it was expensive, im talking $18 for 12 pieces and I didn’t even get to eat them. Cheesecake was alright.

  • 4/5 Ben B. 3 months ago on Google • 30 reviews New
    3 dollars for a fresh hot pep slice, can't beat that. Tasty

  • 1/5 Sophie M. 2 months ago on Google • 23 reviews New
    Def not the same as Kent’s. Ordered delivery and it took FOREVER, and it tasted/looked nothing like the one in Kent. Don’t waste your $$, order dominos.

  • 1/5 Taylor F. 7 months ago on Google • 11 reviews
    Ordered food through Uber Eats. They failed to deliver the order. Had to call 3 times before someone answered. When someone answered, they said they couldn't refund the money because it was ordered through a third party. They also refused to deliver the food because "my driver won't deliver it." What an absolute clown act. I just paid them money to literally do nothing and they blatantly and deliberately refused to correct it. I offered to provide my information so they could refund my money or to receive the delivery of my food order. They wouldn't do either. I get that it's profitable to force people to pay you for doing nothing, but that's not good business. If I order food and you don't provide it, it's not my job to fix the problem. It's your job to provide the items that you were paid for. Not following through on work you were paid for is called theft. I've literally never had a restaurant refuse to serve me food that I've already paid for. Congrats, I guess, on setting a new low for restaurant performance. The pizza is average. The customer service is shameful, abysmal, disrespectful, disgraceful, and embarrassing. Enjoy your free money.

  • 1/5 Brad N. 4 months ago on Google • 8 reviews
    Ordered a quasadilla Waited on it for a half hr asked how much longer and was told its getting boxed up right now after waiting 45 minutes on it l asked for my money back and the girl just got out of her seat and walked off the pizza I had during my wait was actually pretty good wish I could say the same about the service in my experience Anything other than pizza by the slice you had probably better be prepared to spend 2 hrs in this place

  • 1/5 Patrick D. 5 months ago on Google • 6 reviews
    I don’t even know where to start. I don’t even know if this place owns a fryer.. I ordered chicken tenders and fries (well done extra crispy please.) when my food came about ten mins later something told me not to leave and to just try my food before I left (I like my food fresh and crispy) the chicken tenders were soft & rubbery and the fries were as soft as mashed potatoes and broken and flimsy and pale as Casper the ghost (there is no way they have a fryer back there ) as I’m thinking to myself “thank god I tried this before I left “ I bring it back to the cashier and let her know (politely ) that I can’t eat the food if I could just get something else she than calls her manager over and I tell him same and he kindly agrees to change my order so I ask are the boneless wings actually crispy (on their menu it says fried to perfection ) (there is no way there is a fryer back there ) he continues yes we bread them and it fry’s a couple times till it’s our desired crispiness . NO PROBLEM ! That’s exactly what I want and wanna hear right … WRONG. I wait 15 more mins for my boneless wings I receive them and say thank you than walk outside to try the food cause at this point I’m not gonna be a pain again.. the boneless chicken “wings” tasted like the cut the chicken tenders into smaller pieces and tossed them in sauce. There was nothing remotely crispy about them it didn’t even taste air fried or over baked. It tasted like they breaded chicken and popped it in the microwave and tossed them in sauce. I’ve had Dino nuggets that have tasted better than this food has and the only good this I can say is the staff was genuinely nice. But other than that I can promise I will never step foot in that place again .. you expect things like this for delivery but to order fresh at restaurant and eat there so you avoid thing like that and for it to be worse is horrendous.

  • 5/5 brian f. 1 year ago on Google
    If you're ever on the east side of Cleveland guys Pizza on East 6th and superior is where it's at man great pizza great food. They got a selection of different stuff I absolutely love it every time I'm on the east side and I get a craving for pizza this is where I go

  • 1/5 Britney S. 1 year ago on Google
    Super slow. The big guy who works during lunch hours is slow as a snail. I understand he had to be there regardless of his speed. However, he should respect the fact that most people in the area have timed lunch breaks and have a schedule to follow.

  • 5/5 N K. 8 months ago on Google
    Went there past 12am when everything else downtown was closed. Ordered a small cheese pizza. Service was quick and polite. Pizza was done in about 10 minutes and tasted excellent. I ate the entite thing in about 10 minutes, 5 minutes extra waiting for the thing to cool down. My only other experience with this place was buying a slice to go and that wasn't that good. My guess is the pizza had sat out for a bit. All in all, a good place for a simple pizza.

  • 1/5 Cecil T. 1 year ago on Google
    They had pizza ready to rock, yes. However, Worst service I’ve ever had. 30 min for a quesadilla and there were 2 customers in the place. Watched the “boss” crack open a beer and mingle the entire time. I’ll never return. If it weren’t for a single waitress making it happen we would have received nothing. She should run the place!

  • 1/5 Queen S. 9 months ago on Google
    This place is not fit for a dog or rat to eat at. The fries I ordered where white and not golden brown! You will notice you do not smell any food cooking. Though I ordered “Hand Cut” fries they were from a bag. Customer service sucked not friendly at all. Do not waste your time or money

  • 4/5 Marjorie F. 1 year ago on Google
    Guys Pizza is indeed "no frills" as the description states. It delivers solid pizza every time...not exceptional but definitely solid and no complaints. Also, they are open very late and deliver! Overall, they are a staple; give them a try!

  • 3/5 Wm R. 1 year ago on Google
    East location to find. The hotel recommended that I come here for pizza. Simple by the slice.

  • 2/5 Matthew G. 10 months ago on Google • 2 reviews
    Not NY style pizza as advertised. The bread is at least 1/2 an inch thick, and the slices ripped in half when we tried to pick them off. Inedible. I would not order again.


Call +1 216-298-5100 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free of charge street parking
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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