1/5 Zoltan N. 2 years ago on Google
This
has
become
one
of
the
worst
place
ever.
It
used
to
be
a
place
i
frequented
often
whenever
i
was
in
Cluj,
but
recently
to
customer
service
is
the
worst
i
have
ever
seen.
The
place
should
be
open
until
1pm
but
at
10:30
they
refuse
to
accept
customers
although
the
place
is
half
empty,
and
they
do
that
rudely
with
not
explanation
or
saying
any
sorry.
I
used
to
come
regularly
but
will
never
even
try
to
go
this
place
ever
again.
There
are
many
much
cooler
places
in
Cluj
where
being
friendly
to
customers
still
has
some
value.
Update:
Thank
you
for
the
owners
for
the
reply.
Sarcastic
response
just
further
strengthens
lack
of
of
professionalism
or
customer
appreciation.
The
point
in
the
review
was
not
whether
the
place
closes
at
1am
or
not,
it
was
about
how
i
was
sent
away
rudely
when
i
wanted
to
have
a
drink,
with
no
apology
or
explanation.
I
asked
“do
you
have
a
table
for
two”,
and
they
said
no
we
dont
although
the
place
was
half
empty.
They
could
have
said
sorry
we
close
in
x
minutes,
but
you
can
have
a
drink
if
you
want.
BTW
it
is
not
“funny”
that
i
have
not
noticed
the
opening
hours
since
there
is
no
opening
hours
displayed
at
the
entrance
and
you
failed
to
mention
that
in
your
sarcastic
reply.
Even
if
the
place
was
open
until
say
11pm
sending
away
rudely
a
customer
at
10:30
says
a
lot
about
the
place.
I
generally
stay
in
the
Fullton
hotel
just
next
door,
and
used
to
have
this
as
one
of
my
favorite
places
to
hang
out
sometimes
longer
with
a
shisha
or
have
a
quick
drink
during
different
times
in
the
days.
The
place
now
was
open
long
enough,
i
have
seen
from
my
window
in
the
hotel,
for
having
a
few
drinks,
which
our
original
plan
was.
Anyway
you
lost
me
as
a
customer,
especially
after
your
reply…
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