The Doner Place image

The Doner Place

Restaurant Fast food restaurant

😠 Don't eat here. The delivery was very late and had items missing. The food that was there was bland, greasy and burnt. By the time it arrived I was starving but I couldn't finish what I had ordered because of how bad it was. People often mention delivery, order,


Address

City Center, Strada Gheorghe Șincai 7, Cluj-Napoca 400004, Romania

Website

www.doner-maxx.ro

Contact

+40 741 210 791

Rating on Google Maps

4.00 (890 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 10 pm
  • Saturday: 9 am to 10 pm
  • Sunday: 9 am to 10 pm
  • Monday: 9 am to 10 pm
  • Tuesday: 9 am to 10 pm
  • Wednesday: 9 am to 10 pm
  • Thursday: 9 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: delivery (13) order (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mihai B. 2 years ago on Google
    Don't eat here. The delivery was very late and had items missing. The food that was there was bland, greasy and burnt. By the time it arrived I was starving but I couldn't finish what I had ordered because of how bad it was.
    5 people found this review helpful 👍

  • 1/5 lehene t. 2 years ago on Google
    I ordered the food at 5:30PM, it arrived at 8:00. The food was delivered by taxi, I had to dress up and go outside to pick it up from the taxi driver. The food was cold and dry, the meat seemed to be old and not tasty at all. The food panda operator told me that they were overwhelmed by the orders, which is fine. My question is: why on earth don't you stop the app if you cannot handle the orders to keep the quality of your service? Of course, the question is a rethorical one. To make as much money as possible, no matter what the quality is. I will never order again and I don't recommend at all.
    4 people found this review helpful 👍

  • 5/5 Nicoleta O. 4 years ago on Google
    Updated to 5/5 after the renovation. Service improved, food was fresh, all good. 3/5I come here for the Orient Plate, usually the food is fresh and fairly priced. The ladies are nice but overall customer service can be improved. I had an issue with an employee who failed to respect health regulations (and the customer) but the manager handled it properly.
    3 people found this review helpful 👍

  • 1/5 Vlad C. 2 years ago on Google
    Think twice if you want to order food through delivery. First of all, they handle the delivery themselves even if you order with Glovo. There are no updates about the delivery, no status, nothing. We had to wait 2 hours for 2 plates when, initially, they gave out an estimate up to 70 minutes, which is still massive. Get your act together or stop delivering!
    2 people found this review helpful 👍

  • 5/5 Rares P. 2 years ago on Google
    If carving for a real yufka or dooner this is the place. I have been coming back here since my first year in uni and that was long time ago. They prepare the dough in-house and they have a nice selection of salads and spices. The meet tastes good and I enjoy the feta they use. Enjoy
    2 people found this review helpful 👍

  • 5/5 Ebrahem D. 2 years ago on Google
    Tasty doner!! The girls were very proficient. They speak English. Dine in is available. They offer takeout and over the phone orders. Bathroom is available. Prices are very reasonable. Parking is by the side of the street. In case no parking spot by the restaurant then you have to walk a little bit. Cheers
    1 person found this review helpful 👍

  • 2/5 Giulia C. 3 years ago on Google
    Delivery was very late and the sauces are missing. I called to ask about my order, but the lady at the other end of the line was extremely unprofessional and rude, unhelpful. The food had no condiments at all. It gets 2 stars just because the bread buns were delicious. All the rest is to be avoided.
    1 person found this review helpful 👍

  • 1/5 Georgios 8 months ago on Google
    Ordered and paid with a card for delivery, after a really long wait I got a phone call from the delivery guy (I will analyze below more details) and he was insisting for me to go downstairs, outside to get the food. I explained that it was not possible and he told me that he will leave with a very bad manner, tone of voice and language. I talked with the delivery app and told them the situation and that I decided not to get the food after the way I was treated. Later on another delivery guy came, and called us the second delivery guy was very calm and cooperative to discuss but we already cancelled the order now through the app. He explained that the previous delivery guy was not a delivery guy, but the Doner Place payed a taxi driver to come and bring the food. A taxi driver that is not verified and not qualified through any hygienic means to touch the food that I will put in my mouth. A very unprofessional way from the Doner Place, as it shows how much attention they give for hygiene and service of the customer.
    1 person found this review helpful 👍

  • 1/5 Damsa B. 5 months ago on Google
    Half of the delivered food was missing and the other half was cold !!!!

  • 5/5 Rosu C. 4 months ago on Google
    great food, fresh and good price/quality

  • 3/5 Adrian I. 5 months ago on Google
    I had to edit the review since there is no more delivery on Tazz. So if they chose to limit the area for delivery then I am sorry but I will not order from here anymore.

  • 5/5 Roland 8 months ago on Google
    Great food and friendly and helpful staff!

  • 5/5 Wines K. 10 months ago on Google
    Best donner in Cluj! Clean place, tasty food.

  • 5/5 Mark C. 8 months ago on Google
    Very friendly and accommodating staff. My wife was in hospital in Cluj, and they let me stay there all day to wait. It is clean , the food is great, and the portions are large. Come with an appetite. I would not eat anywhere else. I loved it there.

  • 5/5 Thomy K. 1 year ago on Google
    Awesome place. Definitely worth it

  • 4/5 Adrian B. 1 year ago on Google
    The new location looks good and they have the same team as they had in the old place. It might be that they don't have a lot of customers in this period and therefore quality of the food is not great. From my point of food, even though it's a fast-food, the taste is not as good as it used to be. Hopefully they will solve this and they will have a 5 star.

  • 1/5 Dan J. 1 year ago on Google
    Order placed at 12.00 for the city center arrived 2.45 hours later. Order just if you are not hungry

  • 2/5 Belea S. 3 years ago on Google
    Bad food!!! The oil for the fries was not changed for months, so I couldn't eat the fries. The smell inside of the restaurant was awful. 2 stars because the guy that served the food was nice. Besides that, can not recommended this...


Call +40 741 210 791 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid street parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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