Featured Reviews


Frequently mentioned in reviews: good (11) hotel (11) restaurant (6) staff (6) room (6)
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  • 5/5 Karl Adens B. 1 year ago on Google
    Everything was super good! I had an amazing experience and the employees are respectful and gentle✨
    1 person found this review helpful 👍

  • 2/5 F. Alison W. 5 years ago on Google
    Terrible service in the restaurant. Not only did the waiter not want to give us the table we wanted because the tablecloth hadn't been changed, but we waited more than 1.5 hours for our food, without being told that one of our items was not available until I asked. The table behind us also received food before we did; why they were clearly prioritised before us is unclear. I would not come again and would not recommend this hotel's restaurant. The staff were relatively polite, which is why I rate this restaurant two stars.

  • 5/5 Michael B. 6 months ago on Google
    Very nice rooms, friendly staff, good breakfast. A bit of a walk to some areas.

  • 5/5 Zsolt E. 1 year ago on Google
    This is a great hotel, in a worn-out neighborhood. The rooms are spacious, staff is professional, facilities are good. Recommend!

  • 5/5 Radu C. 10 months ago on Google
    The hotel was very clean, the room was spacious, clean and luxurious. Apart form a few mosquitoes and the mirrors that need to be clean, everything was superlative. Breakfast was buffet style, many options, and the wonderful coffee.

  • 1/5 Csaba A. 1 year ago on Google
    Extremely loud music late in the night and well after midnight. Even on the 4th floor, one could clearly hear the music. This is not a place to sleep. Is this hotel or a discotheque with beds?

  • 5/5 Odomero A. 1 year ago on Google
    It's really Very beautiful now. If you were here in few months back please come back again you will see something elegant. The whole structure has be renovated to a modern sweet look. It looks good to spenr your vacation there. Nothing good come cheap but this is affordable I recommend the Hotel. During sunset you can make some of the most beautiful pictures at the balconies.

  • 4/5 David F. 1 year ago on Google
    Difficult to decide how many stars to give. Our experience at the restaurant was fantastic. Great service and excellent food. It was our first meal in Romania and it was so good. Generous portions and the server was so helpful. The hotel was just OK. Our room was nice but the shower door leaked and left a giant puddle all over the bathroom floor.

  • 2/5 Cedric G. 6 years ago on Google
    reception staff are very unfriendly. booked to checkin at midnight because of my flight and had to wait in the lobby for an hour and a half in the dark because the receptionist was not there. In the morning the receptionist was on the phone and did not even acknowledge customers... For Cluj this was the worst customer service from a hotel. On the positive the breakfast was good and the bartender was great. Room was ok and quiet with a never seen before bathroom radio

  • 5/5 Angela U. 4 years ago on Google
    This hotel would really worth even 4 stars as well! Amazing interiour, elegant style with all the extras you can't even imagine (like touch screen mirror for the eztra light). Filled with smart solutions for your comfort all along the room. Also nice views to the city.

  • 4/5 Mircea Z. 2 years ago on Google
    Nice hotel, good position and free parking but restaurant services could be better.

  • 2/5 Adina D. 5 years ago on Google
    When we first arrived at the hotel, everything seemed fine, but the room was very old, the carpet had a lot of stains, the walls also had a lot of stains. The bed was uncomfortable and it had memory foam...memory foam on a bed from a hotel?! Also the bathroom had a hairdryer which didn't work and when I first tried to use it, il almost felt from the wall... The breakfast was good though for a 3 star hotel. The staff was helpful.

  • 3/5 Steve T. 4 years ago on Google
    Smokey. Tried to have lunch there today, outside in the sun with the children, but was surrounded by smokers. Even the waiter smoked. Ok, I know it's a Romanian thing but it's utterly selfish and revolting and frankly, needs to change. When the wind blows, smoke gets in your face. Thanks. Medical time bomb n' all that. Food looked nice. Would have tasted better without the smoke.

  • 5/5 Nodis M. 3 years ago on Google
    A classic hotel, with good service and new renewed look !

  • 1/5 Răzvan R. 4 years ago on Google
    No parking spaces...all were occupied and I was told that they have no solution, I had to block somebody's car... It's 11 PM and I am hearing from the room that I am checked in at, continuously, the chairs and tables from thee restaurant being dragged on the floor...called the reception and nothing happened. Extremely high prices of the room minibar drinks, comparing to other, better hotels in Romania and Cluj. Nice guy at the reception Room clean Overall a very bad experience

  • 4/5 Rareș 4 years ago on Google
    I attended a wedding and I must say, the place looked great. Great staff and the location is really nice. Keep up the good work.

  • 5/5 Simona C. 2 years ago on Google
    Ok

  • 4/5 Anita C. 2 years ago on Google
    We didn t have warm water but after we told this at the reception they solved the problem

  • 3/5 Ciprian M. 2 years ago on Google
    Only gave 3 stars because of the fairly decent service but the rooms are outdated , the beds extremely narrow (more like baby cribs than beds), no gym, food ok ish ... a very long way off the name "Royal" .


Call +40 264 202 040 Open on Google Maps

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