Lovely hotel with lovely, friendly staff. Our room (number 30) was very quiet, comfortable and spacious. The gym was well serviced and the 25 meter pool was fantastic. Food was delicious and very reasonably priced and the bar area proved a brilliantly comfy place to watch the rugby world cup. Overall a lovely place. We wouldn't have any issues with staying again.

We had an overnight stay as we were exhibiting at a Xmas Fair at the hotel. It should have been two nights but I messed up. Upon reception I felt as if they thought I shouldn’t be there. Perhaps above my pay grade. After we discovered the error they said they had no availability for a second night. This confused me as they had already taken dinner reservations from us for two nights. The room was the furthest away room and was one hell of a walk to get there. During the walk the corridors went from hot to cold. It was not a nice environment. Our evening meal in the bar was made most enjoyable by the first rate service we received. When our cheese board was late they offered to remove it from the bill and gave my wife a free drink. We took the drink but told them the cost should stay as there was no harm done. It was a stay of mixed emotions but I did not for one second think I was staying at a 5 star resort. There was no atmosphere and it felt like I was visiting Downtown Abbey but with a bit of a makeover needed. Our second night was booked at Duck Bay and what a difference in comparison.

A wonderful experience. The rooms are spacious and beautiful. The building itself is beautiful and fun to explore and the grounds are the best in Scotland I've yet found. They have covered lounge chairs, beautiful gardens, huge laws with tree lines big enough to get lost in and the food offered at the restaurant was good. Loved this place. Worth the cost, which was a bit steep

Dream Wedding Venue! I attended a family wedding at this wonderful hotel. Not only is the location very convenient, the surrounding country stunning and the buildings simply beautiful, but the staff do everything they can to make you feel special from the first moment. A wonderful place to visit for a wedding, or for a luxurious stay.. Beautiful

🚨 WARNING: DO NOT STAY AT MAR HALL 🚨 Myself and friends had a recent stay at Mar Hall, advertised as a 5-star golfing resort, the below was far from the luxury we expected. The lodge we booked had low standards – clutter, misplaced beds and stains on carpets that looked very much like bodily fluids as well as these findings being present on chairs within the guest bedrooms. Windows in living area would not lock but would not open either. The overall condition of the rooms were shocking. Curtains hanging off walls, ripped chairs, and ironing boards in tatters. The promised hot tub was absent, replaced by mess from previous guests - rubbish, cigarette butts, and leaves. Never have I seen such poor standards for a 5 star luxury resort. When we raised concerns about the subpar conditions, the response from Victoria and Senior management was a mere 30% refund. We paid over £600 for this accommodation for one night.

Love at first sight! The estate, the breakfast and lunch place no 19 restaurant is perfect for my taste and the view from a terrace is just exceptional! If you want to see real Scotland - you must visit here - I am coming back to book a spa and dinner here asap! Best wishes to all the hard working team - took care of us and our wee pup even was greatly welcomed! I am happy as I can ever be! Thank you Mar team! Keep it going - we coming back! Sincerely, Jenna.

Beautiful example of an eclectic Manor. Jam packed and oozing luxury, this hotel is nothing short of class. Ideal if you are looking for a romantic get away, the grounds offering an isolation feel and the illusion of being completely alone in a brilliant way. The rooms however do need alittle TLC that was made aware to Mar Hall and was immediately addressed. I will be returning very soon.

Booked a spa day and afternoon tea, massage was great and the therapist was really professional. I also received really good service from the staff in the bar for my afternoon tea. I was disappointed that the leisure facilities were closed, though I was warned 24hours before my visit. There’s only one changing cubicle with a broken lock and hook. Spa made the booking and timings knowing the kitchen wouldn’t be open for at least 25mins after my treatment and didn’t forewarn me about that at booking, on arrival or when they sent me up to the room where “someone will be waiting to serve you” - they weren’t. It also seems a shame to direct people into a really beautiful, grand room where there are only two other guests sitting only to be ushered into a small, empty bar and then not even being seated at the window to enjoy the view. All of the above are management issues and I could get past those but learning that staff don’t get to keep their tips has ensured I won’t book again until your policy changes. The staff in the bar and the massage therapist were the most redeeming parts of my visit, they deserve to reap the rewards rather than the hotel taking it from them.

Enjoyed a lovely evening here courtesy of an invitation from my sister/brother in law. We were treated to the sumptuous interior of Mar Hall, surrounded by the exquisite paintings of Archie Forrest and served by the lovely Kirsty with whom we interacted throughout the meal. The evening was memorable. The staff were without exception well trained, professional and friendly. The food was enjoyable. However, Penne pasta as a vegetarian option. Really ? In a fine dining restaurant ? Glad I’m not a veggie. Otherwise it had no bad points whatsoever. The menu read well and we all enjoyed our food. The passion however was supplied by Archie Forrest. The menu had no signature.

Nice stay in a characterful location. The staff were mostly a young team and friendly. Curious about the hotels past I read that it has been bought recently, it cannot be easy to make money in the hotel business with soaring energy costs, increased staffing overheads to name but a few. There is so much potential to get this lovely hotel and its grounds firmly on the map. I'm looking forward to returning and seeing what they do with the place.

First impression at front desk wasn't the best, very cold and not friendly lady checked us in, but in general it is a Very nice place! Everything was great, but also notification about steam room & sauna out of drder would be great, we wouldn't know until we asked about us. Pet friendly but very accommodated for dogs as other hotels are

Highly disappointed in the staff. We were trying to enjoy a meal on our last night on vacation, seated in the dining room with one other diner. Both our table and the other diner asked for the music (which was very inappropriate and loud in an otherwise nice space) to be turned down. One staff member would come turn the small stereo back up over and over. Finally, after this happened multiple times, the other diner turned the dial slightly. The staff member verbally attacked him and then claimed that she felt intimidated by him, both of which were incredibly inappropriate. By the time she was down verbally attacking him, he was practically in tears. My mother was so upset she left the table to complain about the server’s incredibly unprofessional and inappropriate behavior and the way that it interrupted our dinner, and was berated by the young man at the desk. One staff member apologized for him to her as she walked away, but then he came and interrupted our evening drinks under the pretense of an apology, without actually apologizing. I instantly understood why my usually calm and sweet mother was so upset - he argued with her in front of all of us. Clearly there are significant management issues at Mar Hall, which truly ruins an otherwise lovely setting. I will never be back and am very disappointed in how my family, who I had brought to see the area, were treated. The behavior I witnessed by staff is not acceptable, was totally unprovoked, and I can only hope that others will not experienced what our party and the other party experienced.

Was hoping to be writing a great review of a golf course following an enjoyable round of golf. Unfortunately due to having a voucher we were unable to book despite there being 56 tee times available to the public to book on a popular golf booking website. Vouchers had no restrictions to say this was the case, poorest service i've received in a long time

Very poor experience today at Mar Hall..staff very unprofessional. On arrival, I said I had a booking that they couldn't find, despite only having made it 2 hours previously. The waitress who greeted me immediately looked me up and down as if checking my attire which on a very hot day was hareem trousers and a t-shirt. My husband asked if there was a drinks menu and the reply was 'eh..yes, do you want a can of coke or something ? ' Ordered a sandwich which came on bread that had been clearly sitting out since breakfast and was the cheapest of the cheap bread. Think the staff were too preoccupied with West Ham players who were there. A paying customer is a paying customer no matter what you think there status is.

Got married here in March 2022. I don’t really know where to start, so let us just begin with the venue itself. I mean, anyone who has been to Mar Hall understands the physical beaty of it. it looks like a dream. The magical thing is it also feels like a dream. On the day it felt like it was all mine, and we really lived in a fairy-tale for a day – and who would not like that for their wedding day? And then, we have the wonderful coordinator Neringa Lisajute, who helped us create and perform the perfect day we had. During one meeting leading up to the wedding she said that she worked so much because she seriously loves her job – and there is no doubt about it. Her skills and knowledge and ‘no problem – attitude’ made us completely relax and not having to worry about a single thing. And of course, we have the rest hard-working staff in Mar Hall. Treating their guests in the way its expected at a resort like this, with a 5-star service from first contact until the last. So, to summaries, venue beautifully perfect, staff outstanding, coordination brilliant, and I cannot end this without mention the food that was on point and delicious.

Amazing staff from the moment we arrived to when we left, definitely go above and beyond. Upgraded to a junior suite fabulous size of room but wouldn't pay the going the rate to stay in it. Gorgeous location had to leave earlier than planned due to hubby hurting foot but will return at some point. Thank you guys.

Spent a lovely relaxing spa day at Mar Hall started with swim in heated pool, lunch in the Great Hall and then spa treatments. Finished off with some time in relaxation room. Massage and facial was good lovey way to spend a wet Friday.

Attended a wedding and it was great, maybe drinks were a wee bit pricey but i guess that is to be expected in such a wonderful place.The staff were great and very attentive. I have to say also that the food was excellent and the people who served it were fantastic. Yes i will definitely be going back there in the future as i had a great time.

Had a fabulous stay there recently. Hotel is wonderful. Beautiful setting, all the staff were so accommodating helpful and friendly. Food and drinks fab too!

Had a wonderful stay here with our dog, Scout! The staff were so attentive and friendly, and the food was exceptional. My partner and I are both vegan and there was a separate menu provided for us at dinner. We stayed for afternoon tea the next day and were so impressed at the vegan selection of cakes and sandwiches. The view from the hotel is spectacular and we managed to get a good few walks whilst there.

We had Afternoon Tea on a busy Friday and it was lovely. Personal service, delicious, tasty morsels and excellent coffee - all in comfortable surroundings and picturesque setting. A great way to spend an afternoon!

Went there for a spa day expecting it to be wonderful like the estate. Arrived at 10am, to share the ladies facilities with cleaning staff. They expected us so why not get all cleaning done before guests arrive! Offered a pot of tea, had to ask for cups . Tea and cups go together, why does guests have to ask for a cup! Lunch started with a soup and a very dried out sandwich. The sandwich obviously was left in a corner for a long time before served to me. The waitress brought the two sandwiches and one soup. Then went all the way back to fetch the other soup. How about serving the two soups together and then sandwiches. We were told to be back at 2pm for treatments. 13.30 we were called so I had to gulp down my coffee. Up until then it was a very low budget and unprofessional feeling. Thanks to Fiona and her colleague giving us professional treatments. I often go for spa days but this is an experience myself and my daughter will never recommend. Definitely a 1 star experience for a 5 star price tag.

(Translated by Google) Golf golf golf (Original) Golf golf golf

We stayed for dinner, bed and breakfast and had a spa day the following day. Room was large and comfortable. My dinner was barely warm, daughter's was ok. Other diners complained their food was cold. Breakfast was very limited for gluten free.

We enjoyed an overnight stay with spa session for my birthday and had a really lovely time! Facilities were great, staff friendly and helpful, an overall comfortable stay. Location is absolutely beautiful.

Booked a stay for my birthday and got a lovely surprise when we went to the room and had been given an update to the Grand Suite - this place was amazing. A large apartment with a lounge area, huge bedroom overlooking the Clyde with a seating area and 4 poster bed that I need a stepladder to get into ! Stunning bathroom and shower with bath overlooking the Clyde too. Such an old grand room it was beautiful. Dinner was included in our deal and was delicious. Salmon, scallops, duck and steak and every one was cooked to perfection. Had a couple of drinks in the main lounge listening to the piano player. Breakfast was lovely too with loads of choice. All in a perfect stay and so lucky to get the suite. Special thanks to our server Finn and also to Jake and Mark on reception. Thank you all for everything - really made my weekend special.

Was very disappointed with the spa facilities. The place is run down and disgusting. Toilets not flushing, one changing room for the spa, the shower had hairs all over- very off putting. Only one steam room and one sauna was in use another let down. The steam room had this wet dog smell which was foul. The relaxation room was not relaxing at all very cold and the loungers were very uncomfortable. The swimming pool was dirty and had fluff floating about!!!! I didn’t even step foot into the swimming pool it was so off putting! Now the afternoon tea by the time my afternoon tea came my latte was ice cold, very poor selection of sandwiches all of which were chicken/egg/salmon/tuna even after telling them one of us were vegan. I would not recommend this place to anyone. Now to the treatments, I got a head massage and back massage. The head massage was done without any oil!! It was painful, the back massage was average. My treatment room had cobwebs hanging from the ceiling! Not worth the money at all and not at all relaxing. I am so disappointed. It’s very deceiving to call it a 5 star spa when the facilities are more like a 3 star. Save your money and don’t come here as you won’t be going home feeling relaxed.

Absolutely fantastic stay with my best friend for our birthdays. We were upgraded without us knowing beforehand and got a beautiful suite! In the room, staff had left a lovely birthday card and chocolates - such a lovely touch! The ‘boys’ on reception were so friendly, young but neither cocky nor shy. Nothing was too much trouble in fact nearly all the staff had a perfect mix of friendliness and politeness, relaxed yet efficient and not over familiar or intrusive. In the morning we asked for breakfast in our room and it was quite honestly the best cooked breakfast via room service we’ve ever had. All served piping hot and beautifully cooked. The staff all have a smile and great attitude, they seem to enjoy their work. It’s such a rare thing these days to experience good service in a hotel with quite young staff who have clearly received excellent training. It was a wonderful stay, we expected it to be good but the staff made it exceptional and I don’t find myself saying that often!

The food was tasty, and they had a wide range of menus. The staff members are very polite and attentive. The bed was very comfortable, and we woke up feeling well-rested. The grounds are impressive!

I was here to supervise the kosher kitchen for Jasmine catering. Staff are friendly and accommodating on the day. The view is astounding, and surely what draws so many to celebrate here.

PLEASE AVOID GETTING MARRIED HERE AT ALL COSTS. We visited the venue and booked for our wedding that was meant to be in August this year. When we visited the venue we were advised we would need to have our evening reception in the marquee. We raised concerns over the general wear and tear of the Marquee but were advised the Marquee is replaced every year before wedding season. We visited a few months later for Father's day and had a meal in the hotel. The service was horrendous staff were too busy talking to acknowledge us. We had then arranged for another show round of the venue. We were to be shown the Marquee again as well as the lodge for our family members as that had been booked previously. When we went to the Marquee I couldn't believe what I was seeing it was in a worse condition than before as you entered it was all ripped, there were cheap leather sofas that were ripped, mirrors around the room were dirty and broken and the entrance to the toilet was very run down. We then went to see the lodge which at £1,000 a night you would expect would be kept to a high standard. The lodge was dirty we were advised it wasn't cleaned unless they were expecting guests. There were leather chairs in the living room area which were ripped and had stuffing hanging out the back. The grounds were run down and over grown with the gate leading to the lodge area being broken. I became very upset and advised staff of my concerns. At first they tried to backpedal and advise that the marquee had only ripped last night with the wind and they wouldn't present the venue in that condition for a wedding despite having had one the night before. Eventually they accepted that the venue was run down and was not an acceptable state. To their credit we were offered to return the following weekend and were advised that should we still not be happy our deposit would be refunded in the circumstances. We attended the next weekend whilst staff had moved the ripped sofa's and cleaned the mirrors it just wasn't up to the standard you would expect for what you were paying. I emailed to confirm if there was going to be any work done on the hotel which I was advised there was not. I advised that we wished to cancel our wedding and provided details for our deposit to be provided. Weeks turned into months and my emails were being ignored. Eventually the general manager emailed to say they would not refund our deposit. I advised that we had cancelled our wedding on the basis of the agreement with the wedding coordinator that we would be refunded in full she then too started ignoring my emails. This is not the service I would expect from a '5 star hotel' please do not book to avoid disappointment. Since cancelling I have heard other horror stories from brides about their bad experience. Clearly it was a blessing in disguise!

I attended a yoga retreat/spa day at Mar Hall run by an external party.The Spa won an award in 2019 so I was really looking forward to it as had wanted to visit here for a long time. Sadly the spa is disappointing. In the ladies changing area, there was no toilet roll or soap/ toiletries, although when asked a member of staff replenished the loo rolls. Some lockers broken, only one shower working. The pool area has 2 of the 4 sauna and steam rooms working, fair enough to save money but one of the saunas was so hot another girl burnt her feet. The other relaxing areas with hot beds and outside areas with hot tubs all switched off. There is absolutely no atmosphere here and the whole place feels run down. I had a treatment, a back massage which was excellent, the girl was fabulous and a credit to the spa. The lunch we had was also great, lovely fresh food and plenty of it. The whole place is let down by that one area and because of this I would not return. For the price you pay you'd be better looking elsewhere like Carrick Spa or Bowfield.

Husband and son played golf. I relaxed in beautiful surroundings then we had lunch. Staff very good, and food was excellently prepared, well presented and very tasty. I can thoroughly recommend the salmon and noodles.

We have had a wonderful few days at Mar Hall. The staff are professional, friendly and nothing is to much trouble for them. The hotel is beautiful. The spa treatments were very good. A really lovely experience. Would highly recommend. We will be back.

The building is lovely but it’s been over 15 years so was looking forward to a proper 5* experience. Whilst the food and surroundings are great. The service is shocking. We waited so long for a dessert order that we gave up. Literally no one came near our table. Only when we got up to leave did someone rush over. When we walked out the restaurant we clocked 2 waiting staff sitting about on their phones. Getting table service in the grand hall was equally painful. In the hotels defence I know it’s hard to get staff. However some basic training is sorely required never mind what you’d expect from a 5* hotel. The exception was the barman in the hotel bar. He was a credit to the hotel

Beautiful hotel in a quiet area. Staff was wonderful and accommodating- our online booking didn't go through (after we received a confirmation), but they actually upgraded us to a suite. We were attached to the bottom floor. The hallway carpet was wet and it did smell a little of mold. Nothing unexpected or awful, given the age of the house.

I recommend this beautiful place to stay, the rooms are lovely, it’s a beautiful building and the staff are really, really lovely. I have to say, the food was exceptional and the staff in the restaurant and at breakfast were just so utterly lovely to us, so warm and friendly and really kind to our daughter. We had a wonderful stay. The only minor negative was the room could have been a notch cleaner, it was mostly very well presented, just minor things to really improve would be to deep clean the rooms. Otherwise the most lovely staff. Highly recommend

Beautiful old hotel with lots of preserved period features. The staff were warm and friendly and very helpful. Current reduced leisure facilities did not spoil our stay. Food in the lounge and restaurant was well presented and very tasty. We especially liked the cajun spiced crisps. If I was to pick fault, then the frayed and torn curtains in bedroom 14, was a minor issue. A hot tub/ jacuzzi in the pool area would be a welcome addition to the facilities.

Absolutely beautiful. Stayed here for our anniversary and it was stunning. Can't think of a single thing to criticise. The bed was possibly the most comfortable bed I've slept in in my life. Room was large, beautifully decorated. Lovely bath and shower. (would've been nice to only have the mirror lamps on rather than the full stark bathroom light whilst in the bath) restaurant was lovely, great menu. Beautiful bottle of red left in our room for our stay. Would highly recommend.

Great staff and great meal will be back

Went the the club house bar decent food, great service, beautiful view of the Clyde.

Had lunch at No 19, very good and excellent customer service

Quaint and historical.

Its nice place to visit and hangout. The lake near the hotel makes it more desirable view to look for.

My husband and I had a wonderful stay at Mar Hall Hotel - for me this was my first holiday in Scotland and I was not disappointed. The location was perfect for exploring and there are some beautiful walks right on the doorstep. Views are stunning from every window, whether overlooking the beautiful formal gardens or the golf course with the River Clyde and mountains in the distance. Our room was spacious and super-comfortable - and spotlessly clean. The hotel staff, without exception were genuinely warm and friendly - Covid guideines were strictly adhered to, but we were still able to feel relaxed and nothing was ever too much trouble. Special mentions go to Victoria, Janette, Scott, Zak, Jamie and Oighrig for your excellent service but you were all great! The standard of the cooking is high - we tried both the Crystal restaurant and the more casual No.19 over the course of our break - We both ate extremely well (a little too well!) Hope to return one day soon - thanks to all at Mar Hall for a lovely stay!

My daughter got married at Mar Hall on Saturday and what a fantastic day it was! The hotel, the accommodation and the staff cannot be faulted in any way. The food was absolutely delicious and well presented. The staff professional and friendly and very helpful. Thank you for making my daughters wedding a truly memorable day .

عشاق الجو الكلاسيكي لن يخرجوا منه اسبوع ولا اجمل

We were well looked after by efficient and friendly staff. No complaints

Mostly excellent and Covid safe apart from the arrogant a*hole hospitality manager who only pulls his mask up to cover his nose when guests complain loudly about it then pulls it back down immediately. The rest of the staff are excellent, lovely and legally compliant. He's obsequious and apparently thinks he's immune to Covid. Senior staff need to set a good example, not make up special science to suit themselves.

I had my wedding booked in early April with Mar Hall but due to COVID had to cancel. Our contract stated that we would get our money back in such a scenario, but the hotel has kept delaying this until eventually they don’t even respond anymore. It has been 5 months so far that we have been expecting a refund and we have asked to speak to management on several occasions, but they continue to hide away with our money and simply ignore us. We chase every few weeks and get no update or comfort. Breach of contract, unprofessional behaviour and complete lack of care and communication from what is supposed to be a highly respected venue and 5* hotel. I would have happily rebooked for next year with Mar Hall, but after this experience I would not recommend it and will be going elsewhere.

Scrumptious afternoon tea and very friendly and helpful service.

Fantastic layout with a variety of testing holes which will test all type of handicap golfers.

Currently, Mar Hall owe my fiancée and I over £7,000 and they are apparently not refunding any couples who have had their wedding cancelled due to COVID-19, even though CMA guidance states they are obliged to as they haven’t provided any reasonable value of services. I see they are quietly keeping this under the carpet while still promoting their business. They clearly only care about money. Their service has been very poor and there has been a consistent lack of communication from the wedding coordinators and management. They are not responding to us and stalling on refunds. We will be posting further reviews on other platforms and social media to make people aware. This whole situation has become very stressful for us. We would have happily booked again, this is not looking likely now as the customer service has been appalling.

Nice looking place. Good views. Food not so. Pity, could be much better.

Fabulous day at Mar Hall - course presented beautifully - just got to stay out the long grass or you could lose your feet. Great test of golf! Staff always so keen to make this a great experience.

Excellent overnight stay here. Staff were awesome, friendly, polite, helpful, very welcoming and informative. Food was an absolute pleasure. Good quality, very tasty, cooked to perfection. Compliments to the chef and his team. The room was spacious, luxurious, clean and the beds were comfortable. The spa facilities were utilised to the max. Friendly, accommodating, helpful, informative and polite team here too. I will definitely be back. If you are looking for somewhere special this is the place.

Expensive afternoon tea at £25 which consisted of scones and 2 small Danish pastries. No vegetarian options until we asked then given carrot sandwiches. Better elsewhere

We stayed here for a few nights during our honeymoon. We decided to upgrade to a deluxe room with a four poster bed, which we were told we could choose in advance. However, upon arrival, we were shown to a different room and when we asked we were informed that the room we had booked had not been re-opened since closing for Covid. I can accept that, but if I have paid extra on the premise of a specific feature of the room, which is then not available, I would expect to only pay for the standard room price. However no discount was offered, nor any additional services to compensate for the disappointment of not receiving what we had booked. After that, lots of little things were done poorly. The concierge never brought our luggage up, so I after a few hours of waiting (we had been told he would be just a few minutes), I went and got our luggage and carried it up the flights of stairs myself. I can do this, but I expect a bit better give how much I was paying for a 5* experience. Our sink was blocked for the whole stay (despite us telling them about it on the first morning) and staff entered our room while I was in the bath, despite me calling out to them... Also, our stay included free access to the leisure facilities, but these were all closed during our stay, which further begs the question of what we were paying for. I would expect the partial closure of the site to be reflected in the price. Overall, the stay was okay for a 2 or 3 star hotel, but we expected a lot more for what we paid, or at least some partial refund as acknowledgement of the poor service.

Lovely walk with family 1st social distance experience with grandchildren

I dont know how this place would be outwith covid. With restrictions in place the impact was muted. Its a very grand building on a stunning location above the Firth of Clyde adjacent to the Erskine bridge. Our family room was huge and very comfortable. Our DBB deal just gave a modest contribution ( £35 pounds per adult) towards the evening meal. The large hall in which it was served was all distanced out. The menu had 4 starters and just 5 mains. The steak was 35 before sauce putting it on a par with other eateries. It was decent. As a group of 4 some of the items were a hit or miss. The lovely apple pie was delicately made ( like a drop scone) but had a blob of synthetic tasting apple sorbet on top. There was much variation in the relative portions. As a family of 4 we shared out between us. I didnt feel the food was up to the 5 star billing - it wasn't bad but I didnt feel it excelled. It wasn't too costly but I've had better for the money. Winelist on two sides of a4... can be served to your room- not your table. Service was good but the time between courses seemed long- this may have been just my sober perception as alcohol is not allowed with meals in lockdown. Breakfast was table service and was very good. Adjustments were made for my kids very quickly and at the staffs suggestion. My wife and kids used the pool and raved about its particularly warm water. A highlight for them. It would seem harsh to judge them with current covid restrictions. I'd presume there are far fewer staff and I'd guess the menu is well reduced. Stunning wedding venue etc. Some day. We'd need this covid sorted. In short a hit with my wife, but I'd have wanted the food slightly better. Beyond the hand gel and screens I got the impression covid has had an effect. I suspect when it gets back to normal prices and choice etc will increase proportionately.

High tea with my sister's and my Mum, absolutely lovely. Sandwiches and cake's were delicious, champagne was perfect and the Great Hall magnificent.

We arrived on 21 Feb.The weather was terrible and very simply Mar Hall was colder and draughtier then outside.No fires lit anywhere and it is far removed from how it appears online ( lots of condensation on old draughty windows).The bar food is beyond overpriced and at a low standard.However the worst part was that the basics ,i.e NO hot water.On both nights we were told the boiler was old and that everyone showering together had exhausted the supply in the main building & a plumber was enroute.Not really acceptable so we had to shower in another part of the hotel which had the coldest bleariest corridor with a few sparsley appointed radiators.We did send a mail to guest relations post the stay but 9 days on no reply.I could not recommend Mar Hall.

My stay at Mar Hall was just a disaster from start to finish.This was a gift for my husband and I.First when we arrived we were told there was no payment made for our stay ,when I showed the girl at the desk the details of the room type spa times etc she said it was only a print out my question is how would we have the details of the stay plus details on my phone if it wasn’t paid for.Spa was great but lunch stop at 3 o’clock we arrived at 14:50 and had soup and fruit all other dishes were empty.All staff at the spa were very helpful I did ask was this paid for and she said yes it was a gift from Mrs & Mrs Douglas I told her that there seemed to be some confusion at the reception about payment.My niece contacted the hotel and spoke to someone who said we were to go back to reception as everything was ok but they still insisted that there was no payment made,then all of a sudden the gentleman on the the desk said the payment went through ten minutes ago.My niece and I were totally mortified.Room was ok but was expecting a bit better for five star hotel.Dinner was booked for eight arrived at 19:50 we were seated and a nice young boy was looking after us taking our order, putting the napkins on our knees I thought good service.We then order our food and wine still good - starter came and plates were cleared away.My husband and I then sat and staff were very attentive pouring us drinks and water,time started to go by and no main meal thought this may have been because I had ordered the steak.We then started to people watch and people that had came in after us had been served their meals and one table actually finished a three course meal and we were still waiting.21:00hrs came and I asked to speak to the manger to inform him we were still waiting on our food,he did apologise and the food came at 21:15.When the food arrived the plates were very hot but I cut my steak and it was very cold and so were the chips,so I called the manager over again he took my plate away then came back and apologised and told me the chef was making me a fresh steak,within five minutes I was served with steak and chips only to discover it was the same steak with the bit that I had cut off to eat the only thing was that it was hot this time.I call the manager over again to let him know that I would eat the dinner but it was the same steak.We were offered more drink but I had already been drinking wine and didn’t want anymore.My husband had also ordered a pint of larger which took half an hour to come.At the the end a gentlemen apologised again and said he would waver the supplement for the steak the latti which I never had and a glass of Prosecco which was given to us free for waiting for the pint of larger.To end our stay when we checked out we were told we had to pay £20.00 which when I question this I was told it was for the lunch at the spa,I did say this was included in the package.The manger on the desk did apologise and gave us his email to contact him if we ever decide to go back. Not a good experience apologises for going on but this is how it was.I am disappointed that I have not received some acknowledgement from the questionnaire that I completed.

Had a lovely time and the rooms were spacious and comfortable. However, internet was slow and service during lunch was slow despite pleanty of waiters being available.

Very elegant and relaxing. Dinner was sublime

Incredible place. Ticks all boxes.

This place is awesome. Warm and hospitable.

Over priced, had better food cheaper elsewhere

Brilliant golf course

Putting Greens were very disappointing. General condition of the course was ok but the surface of the greens were unputtable. Paid alot of money as a visitor and felt robbed as putting was a lottery.

Really nice golf course - well maintained

Very scenic, lovely walks

Never been there!

Naughty little spot for a bit of lunch likesay, ken?

Played golf at Mar Hall, the course still needs some work done

Quality golf course. Tough undulating greens, or so we found! Staff great and helpful.

Amazing hotel. Rooms are to perfection. Each room is laid out differently. Clean and immaculate. Lovely gardens to explore. Beautiful golf course. Big pool. Same depth all the way at 1.3m but there is a tiny baby pool on the side. Unfortunately, the spa rooms were closed so couldn't use them but there are 4 different ones there. Breakfast was amazing with lots to choose from. Will definitely visit again.