This review will be 2 sided. One will describe my time as an employee there and the other will be from a customer standpoint. Let’s start off with a customer review prior to working at this Royal Farms location. This store is just a walk up the hill from my house and very convenient if I have to stop by and grab something quick before work or on my way home. This royal farms shares a spot with a dry cleaning service so expect parking to be tricky. This store is a bit older say from the mid 80’s. The employees there sometimes would greet me and I returned the favor and the prices were reasonable. Fried chicken and western fries was fresh and filling and their deli is okay but Royal Farms is known for their “World Famous Chicken”. As a former employee, This was the first retail experience I ever had. I have seen my fair share of different types customers. One day Is good and the other day is an absolute hell. But hey, that’s retail. I’ve been asking to work the Day shift but my requests go through deaf ears. This caused me to abruptly adjust my schedule to accommodate Royal Farms. Not cool. There was times that my co worker gets sick or needs time off. I happily filled in their position for the shift. When I had my days off, I was asked to come in because a worker can’t make it or simply “they are coming late”. Once again, I obliged and came to work. Eventually, They were taking advantage of this and I barely had a day off. I can’t complain about the money but there were days I needed a rest. So here I am working pure evening shifts such as 2-10, 3-11pm, 4-11pm or 5-11pm. Don’t get me started on the overnight shift. They always come late and I don’t end up getting home as late as 1am. I gave up being the nice employee and reported their action to the store leader. AGAIN, this went through deaf ears and no action was taken expect “try to come early” or whatever my store leader said to them. My request was finally answered when I get to work the weekends on morning shift then being told by a co worker “can you stay a little past your shift time?” Hell no. Every time I had to work there I was frustrated. I Didn’t get compensated for my over stays as well which drew the end of the line for this company. I hope corporate sees this and takes the appropriate actions. But as a customer my shopping experience was good.

BEWARE Soda drinkers - THIS Royal Farms location has gone WAY UP on the price of their 32 OZ Cups of Fountain Soda!!!.. They USED to be about $1.50...NOW they are $1.90!!!! I was charged $1.90 FOR 32 oz. I thought the cashier was mistaken!...BUT NO!! I will NEVER BUY soda from Royal Farms. Matter of fact, I don't have any other reason to go into Royal Farms anymore!. Back to McDonald's for their $0.99 cent LARGE soda's!!!! The Royal Farm price is EVEN MORE THAN 7-Eleven's $1.59 Big Gulp!!. WOW Royal Farms.

This place always has something crazy going on. Today was the last straw for me going to this location. There's a young man with a mental disability that works there and he has a melt down EVERYDAY. I appreciate that royal royal gives everyone a fair chance of employment but I've seen him argue with customers for getting coffee whole he is stocking something remotely close to the machines. Today he screamed at the cashier about giving him proper change and then slammed his hand on the table right in front of me as he stormed to the back room. I was already waiting 20 minutes for my food while the woman, I think the manager, was trying to diffuse the situation. She did an amazing job but I cannot deal with being legitimately afraid of an employee having a meltdown on me. There's also an older woman who normally works nights who won't say a single word to customers and openly acts ignored that you'd even dare walk into the store. It's too frustrating even though it's so close to my house.

I went to get a family mealthis evening and we were disappointed. The chicken was good but the mashed potatoes and gravy, well the gravy was a jelly consistency. Why are yall using chicken fat to make it. GROSS! We could not eat that, so we made our own gravy. ROFO if your reading this I hope you got back to GOOD Gravy, NOT JELLY GRAVY.

Stay away from that location.....They will lie to your face saying the chicken is fresh and once you bite into its like you're eating a Swedish fish.....

yes, the food is great. But once again the customer seevice is not what it should. Once again I ordered a breakfast sandwhich @ 2:27pm order #186 and is missing toppings. This time it was missing the pickles and was not toated. Also the cashier did not great me or thank me. I work in retail and I know things can stressfull, but its the small things like that that dont make you want to come back. Also I couldnt drink my coffee because it tasted like it had dish soap in it. I very rarely have issues with royal farms. But, when you are on your way to work and you cant enjoy something it just puts your whole day off.

This location is horrible. Parking is tough, store is older and smaller than new stores. Prepared food display leaked water all over the floor, obviously malfunctioning. Food was still out for sale (anyone checking the temps?) and instead of cleaning up the water all over the floor, they just put up wet floor signs --- slip and fall lawsuit waiting to happen! Check out line was back through the store because no one was working the register. Two people working the food line just stood there looking at the growing line then one finally yelled to the cashier who was in the back of the store. Ice machine almost empty, mocha iced coffee was empty, only straws were for ices. This location is desperately in need of a management review and systems overhaul!

It's rofo. This location is in a weird spot.