1/5 Ben T. 9 months ago on Google
I’ve
never
felt
the
need
to
leave
halfway
through
a
booking
at
a
Caravan
Park
until
staying
at
Big4
Hidden
Valley.
It’s
mind
blowing
that
you’d
be
charged
$100+
a
night
for
a
powered
site
that
is
majority
dirt/weed
coverage,
without
any
shade,
along
a
dirt
(dusty)
road
and
with
a
drain
pipe
at
the
rear
of
the
site.
When
booking
over
the
phone
at
the
start
of
May,
we
explained
that
we’d
be
a
group
of
school
students
in
hiking
tents
and
what
we
were
told,
was
not
what
we
were
given.
Even
at
check-in,
my
colleague
was
advised
that
we’d
been
allocated
a
‘grassy’
site,
asked
if
we
could
downsize
to
one
site
as
there
might
be
walk-ins,
not
offered
any
information
(map/park
info)
and
told
to
come
back
in
the
morning
to
fix
up
our
payment
(we
arrived
at
4pm
and
there
was
no
one
else
in
the
waiting
bay).
It
was
only
when
we
challenged
the
above
that
we
were
told
we
could
have
‘upgraded’
our
site
to
shade
and
grass
for
an
extra
$5-10.
After
already
smoking
us
so
much,
we’d
have
happily
paid
the
extra.
The
site
was
completely
inappropriate
as
per
our
request.
It
was
a
safety
hazard
to
have
our
students
in
that
environment/heat.
Even
we
we
advised
we
were
pulling
the
plug
and
leaving
at
12noon,
we
were
still
charged
for
a
second
night…
even
with
sites
free
around
us
indicating
the
park
wasn’t
at
capacity.
I’ll
certainly
be
looking
to
take
my
business
for
future
trips
to
the
Top
End
elsewhere.
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