If I could leave a negative rating or zero stars, I would. I was admitted to the hospital because of a potential appendectomy. The antibiotics provided reduced the swelling in my appendix, which resulted in NO SURGERY needed. Great! Except, they kept me overnight in the hospital for 2 nights and 2 days for no reason. When the surgeon finally saw me (2 DAYS AFTER I WAS ADMITTED), he said I could have left a day before. The worst part is that they charged me $46,000 for two nights and no surgery. This is ridiculous. I tried calling the Business Office and the rep was completely useless, she didn't even know how to properly defend the charges I was disputing. They said the cost to stay at the hospital was $11k/night. They will redirect you to different departments to avoid answering questions. If you were considering Coral Gables Hospital, do not waste your time and money. Go elsewhere immediately!

Ya'll wack, whatever they tell you about it being a "nice environment", they lying to you, all they want is your insurance money, how pathetic. I went there once, they won't take care of you at all, there was an elderly women who was crying and these so called nurses, told her to shup up very rudely. and you call yourselves " a hero ". You can come at me if it so pleases you " the fans of this pathetic establishment you call coral gables hospital " it funny how you think writing a good review will make others think you're a good hospital. now I hope some nurses have a kind heart in this terrible place, ya'll could of went to a better hospital, place must be haunted. also they take a year to reach your room, the doctor takes another whole year to even reach you too. The haters will hate me, and possibly try to break me, haha but.. you can't break what's already broken.

I had the worst experience in this place. I went to the Emergency Room last night, excruciating stomach pain that I couldn't even breath. After the protocol of giving the ID and Insurance card a nurse come and takes me to a room, that had garbage on the floor from the last patient and tells me "no worries, the bed is clean". Second, she starts taking my pressure and she leaves not even waiting for the pressure's values. Then I see how a group of nurses including mine go towards the hallway just to chat and talk while I was unattended. Then I see that same person that started to take my pressure leaving saying good night to everyone and no other nurse coming to assist me. I couldn't hold the pain anymore and ask my mother to take me to another hospital. Thanks God the other nearby hospital took excellent care of me. To finish the story, I called today to explain what happened and make sure NO CHARGES get billed as no proper medical care was given, and the lady that took my call tells me I have to wait for a two weeks investigation as they need to make sure what happened... I can't believe it! No body likes to be in pain touring ER just for fun. Please be safe and do not go to this Hospital.

One of the filthiest rooms I have ever been in especially a hospital room. Person has surgery, going into recovery and this is what they have to stay in. Ridiculous. Service from nurses was average and the therapists were great. And social workers as well.

My mother went in for surgery and the OR team left her unattended while she almost suffocated on her secretions. The nurses on the floor were better, but I would never trust this hospital to do your surgery, The poor woman is now traumatized as she thought she was going to die, she could not move because she still had the anesthesia in her, only when it started to wear off she was able to shake her head to indicate something was wrong, with a tube in her throat she could not speak. Very frightening to hear this happening to your family, don’t use this hospital if you can avoid them, they need to be shut down! Also if you do not speak Spanish you may not be able to communicate well with the staff.

My mom has been in this hospital 2 days, waiting. She came in with a broken wrist. We were told she needed surgery and had to be admitted for fast processing because seeing her as outpatient would take days. 2 days later we are told she may not need a surgery but nobody makes actual decision. One doctor says we are waiting for another. The doctors don’t talk to the family and the family cannot be present at the time the doctor comes just once a day. Right now considering the huge risk of taking my mom out of here and to another hospital. The risk may be worth it. Avoid this hospital. Avoid it! DO NOT get admitted here at the very least.

If you love your family DO NOT take them to this hospital. Extremely unprofessional. When you call to get an update on your family member, they will give you attitude and LIE! My grandmother was admitted and they never gave her a reason or a diagnosis. The second day after being admitted, it was 3 pm and no nurse showed up to check on she is doing or provide any kind of information. At night it is like a chicken coop, extremely loud from gossiping and talking, without any care for trying to give the patients peace or rest. They do not listen to the patients concerns. You literally have to call every hour and remind them to do their job. All they care about is keeping you there to charge more money to the insurance. We had to transfer our grandmother to a different hospital because the level of care was just ridiculous. Please give your staff some training on professionalism and bedside manners. If you truly care for your family please take them to a more professional place or request a transfer somewhere else.

I arrived at the hospital yesterday by rescue. Received immediate attention and communicate. To my surprise I was admitted and a room was available earlier than I assumed. I was informed someone upstairs will provide information. That was approximately 8:30 a.m. I heard from NO ONE thoroughly until AFTER 7pm. I was ignored. I have a roommate She and I are receiving poor services The restrooms in ER are worst than restrooms on Amtrak and buses

Do not go here! If there is less than one i should give them. I went to this emergency room last Sunday. I had a high fever, a cold, and a headache, and I was very weak. They put me in the hallway; the bed was broken; I can't even sleep; the doctor is the dummy person I ever see in my life; he is trying to yell and insult. They also took urine, and when we asked for the result, they said they didn't check because they didn't need to. My only suggestion is don't go this hospital. I went to a different emergency room the next day; they tried all the necessary tests, and they gave me different antibiotics for my problem.

My mom was in room #301 for three days, and she received the best care possible. The nurses: Mayra Young, Lianet Hernandez, and Grisell Perez were very attentive. They addressed all our concerns and answered all our questions. Overall, the service provided by all the nurses and technicians was excellent. Room and bathroom were spacious, clean, and modern. There's a small sofa bed in the room, in case someone wants to sleep over, as well as a comfortable chair. TV and everything else worked as intended. Most of all, I was impressed with the care and attention received from the four doctors assigned to her. Dr. Lago, gastrointerologist Dr. Ahumada, general surgeon Dr. Lora, cardiologist Dr. Garcia-Frangie, attending provider I was there with my mom every day and it was comforting to see the doctors check in on her every day. They were accessible, caring, inquisitive, reassuring and addressed all my concerns. Their level of humanity and professionalism was exemplary. Overall, my experience with Coral Gables Hospital met all my expectations. I highly recommend this hospital for all your healthcare needs.

This hospital 🏥 looks still on the 80 , I believe the last renovation was never for example in the cafetería they have no ice for the soda because management haven't fixed the ice machine, few days ago I lady got off from her bed removing everything for her start walking on the hallway bleeding and the alarm never sounded from her bed he could be worse on top of that i filter of the ac was really nasty see the pictures that could creates bacterias and virus . . . 😔

I came here yesterday because I was having symptoms of the Covid-19.The personell was rude.They told me that unless I had problems breeding and chest pain they would not do the test to me because the resources they have are for people who actually need it.I am glad that I left and went straigth to Hialiah Hospital where they do tested me and take care of me.Today I am under quarantine and treatment.Don't come to this hospital they literally will let you die.

Er Doctor when I went was a gem. The two main nurses were the most unprofessional and rude nurses I ever encountered. No bedside manner at all. Granted I should not of been there but horrible experience. I am filling against the two nurses.

I got checked in smoothly early in the morning. The preop preparation was thorough and I had constant supervision by very nice nursing staff. When I woke up in recovery, I was introduced to the the nursing staff on the third floor. I had an overnight stay which was constantly available and very proactive in terms of my postoperative care. The entire staff was pleasant and I had A very good experience. The staff was especially accommodating about my discharge and Raphael‘s team was exceptional in helping me transition out of the hospital back to my home. Thanks much!!!

I came to this hospital as it was the closest to my home and where the ambulance brought me. From day one I had a nurse's aide named Joseph on the 2nd floor that was extremely rude I couldn't walk and he told me that was not his problem I'd have to find a way to go to bathroom. I requested he not come back to my room. Someone forgot to enter me in the system for dietary so I didn't get dinner or breakfast. After they finally fixed that error a nurse put my IV in wrong and my arm swelled and blistered. I spoke to the nurse director who assured me I would not go through any of this anymore, needless to say it did not end there I had a nurse named Vianka that was also very rude and when I advised her that was what the doctor stated he wanted me to do she said the doctor doesn't know what he's doing these people and instances give this hospital a very bad reputation.

If you care for your loved ones drive away from this hospital…lack staff(including doctors), lack of attention,lack of urgency and zero communication towards patients and loved ones waiting for updates. A total of 11hours waiting for results from the many test that were administered and not a single result provided. …..I REPEAT again STAY AWAY

Went to the ER 6/14/23 for low hemoglobin of 6 after surgery. Couldn’t walk, stand and barely able to talk. I was bleeding to death. They tried to send me home but I refused to leave. They waited a whole day for my 1st blood transfusion then another day for the 2nd even tho they said themselves I was very critical and wouldn’t make it. They only served rice and dry chewy chicken for lunch and dinner, (left over from lunch) when I told them I’m allergic to eggs their solution was not to serve me breakfast at all. The nurses are rude, don’t speak English. I laid in my urine soaked bed bc they wouldn’t empty my urine canister, (they told my husband to change it) call buttons on beds don’t work, no type of monitors to watch pt’s vitals and wouldn’t give me anything for pain other then 2 Tylenol (I never take medication, but needed something at this time) when I tried to get transferred they told me I have 15 mins after signing a release form to get out. Family members had to stay with me to change me and feed me. Please don’t send anyone to this dirty, rudely staffed and lazy RN’s of a so called hospital!

My mother was hospitalized on 9/16/23 in room 413B, every nurse, assistant Nurse, technician and personnel had been fantastic! Specially today we had a PCT Grisel Perez who took care of mom like she was her own family. I’m very impressed in the care, and compassion provided by her and the staff. Your hospital personnel and services are awesome!

I have a bad experience at this hospital,I take my son through emergency room with a very sharp abdominal pain.The ladies at the front desk were very rude,one of them rolled their eyes at me. The place are dirty my son told me when they are performance at CtT scan a cockroach was running under the machine.The Hospital charge 27.000 dollars for less than 3 hours of emergency care,thank god my son have insurance through his job,anyways he have to pay out the pocket because doesn’t cover everything.On other hand the doctor and the medical staff are very kind.We never going to put a feet again at Coral Gables Hospital.

(Translated by Google) I never imagined coming to the hospital in an emergency my treatment was so bad in this hospital I arrived with a broken source due to an emergency they checked me they did an ultrasound and they told me I had nothing and the doctor treated me told me amniotic fluid did not have that smell and they dispatched me for my house, after I left this hospital I went to another hospital immediately because I was not feeling well I had a broken source and three of dilatation I went to an emergency because I needed more than a month for my baby to be born thank God I did not stay with the opinion The doctor said he had nothing and I went to another hospital and the treatment was terrible in the emergency room. I went to this hospital because I was close to my house because of the emergency. I definitely do not recommend it. (Original) Nunca me imagine llegar de emergencia al hospital mi trato fuera tan malo en este hospital llegue con fuente rota por emergencia me revisaron me hicieron ultrasonido y me dijieron no tenía nada y me l médico me atendió me dijo líquido amniótico no tenía ese olor y me despacharon para mi casa, después salí de este hospital fui a otro hospital inmediatamente porque no me sentía bien tenía fuente rota y tres de dilatación fui de emergencia porque me faltaba más de un mes para que naciera mi bebé gracias a Dios no me quede con la opinión del médico me dijo no tenía nada y acudí a otro hospital y el trato fue pésimo en la sala emergencia fui a este hospital porque estaba cerca de mi casa por la emergencia definitivamente no lo recomiendo

The experience my family has had with therapy following my grandfather entering the hospital due to a broken hip has been top of the line quality care. The professionalism of the rehab team (especially Monica OT) the patience, the compassion, has moved us. We are forever grateful for the patience you demonstrated when conducting therapy with my grandfather. He is so much better. You made sure he was safe, you educated us, and it was all done with love. God bless this rehab team.

Very professional staff. Very clean Hospital. They made me feel safe and kept me informed. If you are planning to have any procedure or physical therapy, this hospital should be your destination. Patient care is paramount and it shows with each interaction

It feels like you walked into a time warp, it's a shame. It should be updated, upgraded brought up to date. The nurses and doctirs are all kind inside the ER. Martha the front desk nurse was very nice and helpful. Jovana, my in laws E.R. nurse was very kind, very sweet.

Came here to show my insurance card to help with my bill. The older woman kept asking if I needed to see a doctor no matter how many times I said I was there about my bill. She acted like she was deaf like I am while pointing hard at me or my insurance card. I didn’t understand. She didn’t want to help me. Then she took care of the two women that came after me. I was in shock at her audacity. I showed her my cochlear implants to her to emphasize that I am Hearing Impaired with them on. She quickly turned away and got on the phone to contact a nurse. Then I barely hear her tell me to go sit down. A nurse comes up to tell me to calm down and to wait til she is done with the women who came after me. They had to enter some Information on the Computer. I felt so discriminated by her. She had no empathy whats so ever. Pointing hard at me and putting other people in front of me was not cool. I will just have to get my insurance to contact you to pay the bill and never come back again. $500 bill for giving me over the counter allergy medicine for my severe allergy attack I had in March. It didn’t work. Should’ve gone to Urgent Care cuz they know to give me a higher allergy medicine dose that’s a non narcotic prescription. You have a big sign talking about Heroes, well maybe you need a real hero as your secretary who has compassion. Today is May 10th at 9:30am. As a person who is Legally Deaf without my cochlear implants, I deal with a lot of discrimination for my disability and hoped this place would not employ people who disregard disabilities like I am an annoyance like shooing a fly away.

We did not have a good experience with the outpatient today. We were asked to be there at 6 am, we arrived at 5.30 am. The general surgeon never communicated with me or my dad afterthe procedure, or the nurse. My mom was the one who called me to let me knowshe was going home, the medicalstaff never gave us any kind of notificationof her well-being. She was taken for the procedure a little after 11.00 am. She was waiting on a bed in the hallway for hours. My mom had a technician who took her in for some type of guided mammogram who was not pleasant or attentive at all. My mom is a high risk patient and struggles a little more at this type of scenario more than other patients. She received no extra care or attention . We would not recommend this facility to anyone.

Do not take your family to this hospital. I took my wife sunday because she has stones in her gal bladder and kidney and they were supposedly going to operate her. 3 days later they still havnt done anything or even done any xrays because they claim that their xray machine is broken and without it they cannot operate her. I called to complain and to tell them that i am picking her up to take to another hospital, all of a sudden there is a doctor to help her and the xray machine is fixed. They are lying and only trying to get money. Worst hospital of life.

Alexa Ruiz in physical therapy was great! I was in great pain but Alexa showed me what I can do to relieve my neck and head pain. I highly recommend the physical therapy especially with Alexa! She’s kind, warm and patient. Thank you!

My aunt received the best patient care while in the ICU of Coral Gables Hospital. The doctors were professional and the services 5 star. Special thanks to nurses: Gracie and Lynette. A great experience and she says, "I feel 100% better now than I did before the accident".

If we could rate this hospital zero stars we would do it. Painful experience. Our grandma was admitted and stayed there for a week. We decided to bring her home because of the lack of communication and lack of care from the hospital staff. After we brought her home, she was with us only five days and passed away. I called the hospital to see where I should go to pick up her belongings because of their sentimental value and was told there was nothing there. Stay away from this hospital. Do not take your loved ones there.

It was a good experience threw this time they temp check make you sanitize your hands and have a safe zone to wait

(Translated by Google) Unpleasant experience that we had in this hospital, I would like to share with you the very unpleasant experience that my mother suffered in this place. Unfortunately I had to take my 86-year-old mother to the emergency room of this dismal hospital and from that moment on she began a cataract of mistreatment and indolences of all kinds, I tell you she was diagnosed with a clot in the lung and was given an anticoagulant which caused rectal bleeding continued to the point that a nurse gave her a control and told her when you call # 2 and we came, she got tired of calling and they did not come to assist her, we know the security measures that have been implemented in all hospitals to prevent the spread of COVID, so companions are not allowed, that is why we maintained constant communication with her and watched every minute of everything that was happening at every moment, we had to communicate directly with the nurse so that she could assist my mother for another part of the food was taken COLD so he could barely eat on one occasion a colonoscopy was scheduled that day the they had the whole day without feeding him then at approximately 5 in the afternoon they postponed it for the next day at 12 pm and they did it at 5 in the afternoon A diabetic patient without eating anything for two days because after that test the Nurse told her now I'll bring your food and she never took anything we had to call and the nurse brought her something at 9 o'clock at night During my mother's stay in that inhospitable place, my mother got worse, we had to take her out under our responsibility and although she continues After being admitted to another hospital, her health has improved considerably today we thank God for having illuminated the way and letting us know that if our mother had remained in that gloomy hospital, perhaps today we would not have her presence 😭😭😭 (Original) Desagradable experiencia la que pasamos en este hospital,quisiera compartir con ustedesl la muy desagradable experiencia qué sufrió mi mamá en este lugar. Desafortunadamente tuve qué llevar a mi mamá de 86 años a emergencias de este lúgubre hospital y a partir de ese momento comenzó una catarata de malos tratos e indolencias de todo tipo, les cuento ella fue diagnosticado un un coágulo en el pulmón y le fue suministrado un anticoagulante el cual le produjo sangramiento rectal continuó al punto que una enfermera le entregó un control y le dijo cuando hagas #2 llamas y venimos ella se cansaba de llamar y no venían asistirla sabemos las medidas de seguridad qué han implementado en todos los hospitales para prevenir la propagación del COVID por lo qué no se permiten acompañantes, es por eso qué nosotros mantuvimos una comunicación constante con ella y pendiente a cada minuto de todo lo qué acontecía a cada instante tuvimos qué comunicar directamente con la enfermera para qué asistiera a mi madre por otra parte la comida se la llevaban FRÍA por lo qué apenas podía alimentarse en una ocasión se le tenía programado una ccolonoscopia ese día la tuvieron todo el día sin darle alimento luego a las 5 aproximadamente de la tarde la pospusieron para el siguiente día a las 12 pm y sé la hicieron a las 5 de la tarde Una paciente diabética sin comer nada en dos Días pues después de esa prueba la enfermera le dijo ahora té traigo la comida y nunca le llevó nada tuvimos que llamar y el enfermero le llevó algo a las 9 de la noche Durante la estancia de mi madre en ese lugar inhóspito mi madre empeoró tuvimos qué sacarla bajo nuestra responsabilidad y aunque continúa ingresada en otro hospital su salud a mejorado considerablemente hoy agradecemos a Dios habernos iluminado el camino y dejarnos saber qué si nuestra madre hubiera permanecido en ese lúgubre hospital quizás hoy no contáramos con su presencia 😭😭😭

(Translated by Google) It is the worst experience yesterday they were going to operate on me, I only needed a plate to do, when they took me down I was 1 hour down because the machine did not work and without the plate they cannot operate on me. I have too much gallbladder pain and I ask the nurses and they always say "they don't know anything." I ask you please do something, # room is 421 B. Thanks (Original) Es la peor experiencia ayer me iban a operar, solo faltaba una placa para hacerme, cuando me bajaron estuve 1 hora abajo por que no sirvio la maquina y sin la placa no me pueden operar. Tengo demasiado dolor de vesicula y les pregunto a las enfermeras y siempre me responden "no saben nada". Les pido que por favor hagan algo, # cuarto es 421 B. Thanks

(Translated by Google) I have my sister-in-law admitted to this hospital. Her name is Jenny Arboleda, she was admitted for an infection in the kidneys, for a Probe that the poor thing has it, about two months ago. They decided to put that probe since he has had an Escara for more than 6 months and it is not cured, what a shame with so many resources and nothing that heals him, When he entered this hospital two weeks ago, they performed a COVID test and gave Negative Well, yesterday when we called, we already asked a COVID test had come out positive, no one could explain to us how she got infected, so a supervisor named Karen told us, but for us her family we have it clear, some employee has it. I hit, because there is no other explanation. The other odyssey that we are going through is that since he is in that Hospital we have tried to speak with his doctor, Dr Miller, but apparently he has no interest in answering. Already on Monday, October 19, we will try to speak with the Administration of that Hospital, it is a pity that this is happening. (Original) Tengo a mi cuñada Ingresada en este Hospital Ella se Llama Jenny Arboleda , ingresó por una infección en los Riñones, por una Sonda que la pobrecita la tiene, hace como dos meses . Decidieron poner esa sonda ya que tiene una Escara ya hace más de 6 meses y no se cura , que vergüenza con tantos recursos y nada que se le sana , Al entrar hace dos semanas a este hospital, le realizaron una prueba De COVID y dio Negativa a la misma , Pues ayer al llamar nosotros preguntamos ya a una prueba del COVID había salido positiva, nadie nos pudo explicar cómo ella se infectó, así nos refirió una supervisora llamada Karen , pero para nosotros su familia lo tenemos claro , algún empleado se lo pego , porqué no hay otra explicación alguna . La otra odisea que estamos pasando , es que desde que está en ese Hospital tratamos de hablar con su médico el Dr Miller pero al parecer no tiene ningún interés al responder. Ya el Lunes 19 de Octubre trataremos de hablar con la Administración de ese Hospital , es una pena que esto esté pasando .

(Translated by Google) I can't understand how an emergency department should make an appointment (Original) No puedo entender como un servicio de urgencias deba hacer una cita

(Translated by Google) it's a shame it's a hospital they never answer the phone (Original) es una pena que sea un Hospital nunca contestan el teléfono

I am at the er at coral Way and 87 ave. Sanitation was Terrible a nurse's attitude was absolutely ignorant and cleaning with a paper towel the equipment she used In this pandemic situation we are in never again

(Translated by Google) Very disappointed in the way my mother was treated. She suffers from nerves and tells me that they treated her like crazy. Unfortunately due to this pandemic one cannot go in and see how your family is being treated. In addition to communicating to find out about your loved one is almost impossible because no one answers when you want to speak with the medical team. No doctor spoke to me to find out about my mother's condition. They discharged her without being 100%. Despite the fact that she had covid and is a dialysis patient with a delicate medical history. Since she has no insurance, they sent her home without being fully recovered. (Original) Muy decepcionada de la forma como fue tratada mi madre. Ella sufre de los nervios y me dice que la trataban de loca. Lastimosamente por esta pandemia uno no puede entrar y ver como esta tu familia siendo tratada. Ademas de que comunicarte para saber de tu ser querido es casi imposible por que nadie contesta cuando quieres hablar con el equipo medico. Ningun medico hablo conmigo para saber del estado de mi madre. La dieron de alta sin estar al 100 por 100. A pesar que le dio el covid y es paciente de dialisis con una historia medica delicada. Como no tiene seguro la mandaron a la casa sin estar completamente recuperada.

Very dirty and unprofessional no-one speaks English and most of the staff have a tremendous attitude I don't recommend this hospital

My mom with Alzheimer's was brought into the emergency room and they won't let me in to see her. I don't know if this is the same in every hospital.

When I was here, not a one person spoke English except the doctors.

I am so greatful with the staff at this hospital, starting with Dr.Eric Valladares who is an AMAZING surgeon and GI specialist. He changed my life through his passion for his career. Some of the folks that made my operation process and post op stay so pleasant consist of but not limited by, Roxana,Loynier,Isvel,Tania,Reyda,Karina,Isabel,Leticia,Jayme,Juan,Dr.Cesar,Mayra,Roxana, and many others. Thank you all. Gracias por sus inmemza attencion y ayudarme en Todo. Estoy super agradecida.

(Translated by Google) Very good staff attention (Original) Muy buena atencion del personal

Only reason for the star is to write this. The worst hospital bad service yelling across the rooms in ICU nurse singing to a patient that was Intubated the song of the movie frozen let it go. No good nurses there maybe 3 out of many dont take your parents if there old won't make it out alive because they really dont care no lie all they care about is there pay check advice if by any chance you do have to go there Don't leave your parents alone always have some one the with them...(Don't get fool by false reviews they have there own people writing reviews about this hospital being wonderful not true

The staff here make sure to make it. Pleasant experience (as pleasant as it can be). The therapy department does an amazing job. The staff that worked with me was very welcoming and educating. Monica and Michelle are amazing. As well as Piedad at the front desk, who was so helpful with anything that had to do with my insurance.

I recently had bilateral hip replacement surgery. Upon arrival at the program my therapists Alexis and Ariel had made me feel at home. They have developed a program that is personalized and has help me in the process of healing. The place is small, clean and targets the patients as individuals. Highly recommend the program to anyone needing rehab. Therapists are professional and with many years of experience and treat patients with respect and kindness.

I worked at this hospital for close to two years. I met amazing nurses and coworkers I will never forget. There are many caring people who work there. Wonderful environment!

My mother has been residing in an ALF/Memory Care Facility since June of this year. Just this month she had to be admitted to the hospital. Although, my siblings and I did not want her to be transported to this hospital because of the negative things we had heard about it, we ended up allowing them to do so. I want to say that the treatment my mother received could not have been any better. When I arrived the first day, it was lunch time and to my amazement, there was Ms Hamdia, (nursing assistant) standing by my mom’s bedside feeding her!! It brought tears to my eyes. Because my mother cannot communicate well due to her Dementia/Alzheimer’s we were extremely worried that she would not be helped. We were so wrong. Later, I had the pleasure of meeting Nurse Donis! He was cheerful and caring and treated my mom with “true care.” I wish I could remember the names of all the others that treated my mom with such respect & care. Thank you from the bottom of our hearts. For treating my mother with the care and respect she deserved. God bless each one of you. You are truly appreciate. Shout out to Nurse Donis & Ms Hamdia.

Yesterday I had a surgical procedure done at coral gables hospital and in a word it was FLAWLESS !! The staff, Nurses, were —-top shelf ! And the doctor ( surgeon). Dr. Perito is simply the best !! I couldn’t be more satisfied .. they were all courteous , efficient, and very professional even though I am not bi-lingual , they all were and did an excellent job for me !! Thank You for your professionalism !!!

The hospital itself isn’t much if I’m being 100% honest. But the staff is amazing. Constant and thoughtful care was displayed throughout my grandpas stay. The team on the 3rd floor is excellent. I would like to individually thank Mayra Young from the third floor. She went over and beyond for my grandpa and was very attentive to all her patients and their visitors.

The nurses here are mostly older people. They get tired a lot sooner and have little patients. They just want to get through all their patients so they can have their alone time. They don't treat the patients like individual people but more as like animals. The nurses do not log everything about the patient as they should be doing. Very corrupt hospital. (DO NOT GO HERE)!

My mother had knee surgery and had to stay overnight. The staff was amazing, they took really good care of my mother. Especially the patient care tech Olga Grisell P. she was exceptional and professional. Olga shows pride in her job and was very attentive.

My boyfriend ended up here after drinking too much ! But 2 nurses helped on was a pretty girl and a big buff bald dude awesome service .. they made they stay for a couple hours amazing & funny! Needless to say my boyfriend won’t be mixing his drinks again ! I also ended up going to the emergency room today for an ear infection was in & out ! Thank you so much

I was in room 323 and I felt very good, thank God, the nurses Pedro, Victor and Mayra, the person in charge of the floor, and also Grisell the PCT, treated me very well, a lot of respect, concern and professionalism in these people, I will absolutely recommend this hospital.

I came in with a lot of abdominal pain on Tuesday October 10.2023 mid afternoon and by 6:30 I was admitted with Gallbladder stones. I am being prepped for surgery on Friday. This is my second visit to this hospital and I don’t think another hospital would have treated me any kinder or better care. This hospital goes under the radar. Dr Rodriguez along with Alexi and James. My very caring nursing staff at room 311 Rodolfo, Juliette, Clara, Grisel ,Nurse Director Rafael and there were a couple more but they were on shift during my stay but their names escape.

My experience at the Coral Gables Hospital was great better than what a expect. The staff are very professional. Staff like Isisi Hernandez, Magalis, Michelle, Pedro Bechara, Juliette Ortega, Alfredo Montero, PCT Grisell Perez. My 85 years old mother had a hips replaced with Dr. Carlos Lavernia the surgery was great and with the attention, dedication, professionalism and love from the 3rd floor staff was very pleasant and really help the patient recuperation, Coral Gable hospital treated us like a family. The therapist, social worker, house keeping, food service and all the staff have from my family and my self 5 star

I just had a Hernia Surgery on 1/24/2024 at Coral Gables hospital. I was running late to my appointment and spoke to Mayra at the front desk and she was very accommodating. Everyone was very helpful and polite since I first got there, from the front desk, to the team that started prepping me and taking my information and storing my belongings. After surgery I needed to stay over night at the hospital so I was brought to a room that was clean and comfortable. Then I was met by so many people that attended me, I wish I remembered all their names. Daniela and Pedro were two of the RNs that looked out for me. Grisell a PCT was great, she also rolled me out on a wheel chair to my transport when I was leaving and helped with my belongings. The team that took my vitals, and blood for labs, and even the lady that brought me my meals were all great and friendly. Dinner was even better and more than what I expected, and I tend to eat allot! I’m glad I had a good experience since going for surgery is not exactly on my list of fun things to do, but they made me fell comfortable and taken care of.

I went to the ER here earlier this week and was later admitted. It was the absolute worst patient care I’ve ever had in my entire life & I’ve had my fair share of hospital experiences for autoimmune reasons. The nurses were very rude and the lack of communication was appalling. I had no idea why I was admitted, and no idea what any of my lab/test results were. I didn’t speak to a single doctor after being admitted. The rooms were gross.

I had endoscopic surgery with Dr. Penalver. I thank the hospital, the doctor and the nurses Mayra Young and Leticia Fernández for their excellent care at this difficult time for me.

Excellent ER doctor today Dr Luis Gutierrez MD, at this facility. Same as last time that I had to bring my grandfather in. He was immediately taken in and given top-notch service. The doctor was very compassionate and explained everything he was going to do, stabilized my grandfather and prescribe a treatment plan. I give this hospital my highest marks.

I just had ambulatory surgery today, during this times of COVID and I must say being alone is not as fun but I’m forever grateful for the team of this hospital, from admitting (Idania, Maria Elena RN, Rene and the physician, sorry I don’t mention the name, I’m trying to recall) to the holding area team (Jaque, Kirania) and the OR team (Dr. Salgado, Mayelin RN, Dr. Quintero, Marina CRNA, Roman RN- thank you for all the tips ❤️) and recovery RN Leslie, you guys made me feel at ease and as a family, even made me laugh!!! Thank you so much for all you did and I prayed that God placed His hands in yours so that everything could come out successful and I am forever grateful. Just awaiting my recovery to be as smooth. May God bless you all! I know it’s a long review but I want to make sure you know how you guys made me feel! P.S. Administration please make sure they see this, thank you!!

Si pudiera dar una puntuación más baja la daría mi papá entro a este hospital con un dolor abdominal a las 2 am llevado por es servíos de ambulancia con un dolor insoportable al nivel del desmayo, no nos dejaron entrar al hospital por el tema del covid le hicieron pruebas supuestamente y le dijeron que tenía que esperar al cirujano desde las 2 am hasta las 7 de pm el tubo que aguantar un dolor insoportable y ningún médico y enfermeros le atendieron y luego después de 13 horas lo llevaron al salón para operar ya que todo eso se podía evitar con j a cirugía menos pero por causa de la irresponsabilidad del doctor y de todas las personas de ese hospital tuvo que ser operado cuando todo podía solucionarse de otra manera , no valoran la vida humana solo les interesa el dinero y cobrar al seguro mientra más tiempo de estancia más dinero cobran sin importar el dolor o la gravedad de las personas llevo esperando 72 horas más y mi papá todavía no está en casa no hay una respuesta concreta de lo qué pasó o motivos hacemos llamadas por teléfono y nadie dice y da una repuesta contundente , solo nos toca buscar un buen abogado y demandar y reclamar la falta de respeto por la vida humana, esto es algo primario una necesidad y un valor que todos merecemos que nos atiendan , pero lamentablemente para ellos es un negocio legal. No les recomiendo a nadie que vaya de urgencia a este lugar trate de evitarlo se los ruego , no lo hagan

Lamentablemente PÉSIMO La Sala de Geriatría, mi Hna salió con una bacteria en su escara, ella en estos momentos está muy mal , aparentemente no le daban alimentos, se encuentra muy desnutrida, yo estaré mandando cartas al Gobernador y al Presidente de esta compañía, pueden estar seguro la administración de este lugar , que no me voy a callar hasta que todos ustedes salgan de la dirección de ese Hospital .

I had a kidney surgery on Nov 18, 2020 with Dr. Fernando Bianco. From the very first moment that I arrived to the hospital, their staff treated me like the most important patient in the world. So professional and so dedicated to taking care of me. I would recommend this facility 100% Jose Luis Cortesi

If I got hit by a car in the parking lot of this hospital, I would ask to go to a different hospital. I don’t speak Spanish, but my nurses didn’t speak any English. I started bleeding out and pressed the button for help and nobody came. I was never informed who my doctor or nurses were, I also didn’t get an answer why I was in the Er overnight in the first place. I didn’t see a doctor until 27 hours after I showed up. This is a very deceptive and horrible place. Staff was basically incapable of doing their job and I think it was all just to slap me with a bill. Next time, I’ll just die instead of going to this hospital.

Thank you very much to all the ICU staff for taking care of my grandmother as they are doing, I feel very grateful!

(Translated by Google) Super humane treatment of all its staff and very good cleaning. (Original) Súper trato humano de todo su personal y limpieza muy buena.

(Translated by Google) Very pleased with the service received at El Coral Gable Hospital on the occasion of my surgical intervention, to Dr. Peñalver and the medical team that accompanied him, to the nurses on the 3rd floor of the surgery area, my eternal gratitude for their excellent care. God pay them for everything (Original) Muy complacida por el servicio recibido en El Coral Gable Hospital en ocasión de mi intervención quirúrgica, al Dr. Peñalver y al equipo médico que lo acompañaron, a las enfermeras del 3er piso del área de cirugía , mi gratitud eterna por su excelente atención. Dios se los pague por todo

I went there for physical therapy and they treated me very well.

(Translated by Google) I have not been able to personally attend the Coral Gables Hospital health center, but I want to thank my aunt Caridad S De Leon 23A for everything and so many minutes of care. It is frustrating not being able to visit my aunt personally, but I call 2 and 3 times a day, cordially and patiently they explain everything to me regarding the treatment they are applying to her. Thanks for being WORK HEROES !!! And take care of it every second. 08 31 2020. Thanks to the COMPLETE STAFF OF THE 2nd Floor to Juan Gomez, Fernando, Mayra, Porfiria, Orlando Quevedo Dr. Thank you all very much.❤🙏. R / they are still taking care of her !!! (Original) No he podido asistir personalmente al centro medico de salud Hospital de Coral Gables, pero quiero agradecer por todo y tantos minutos de atención para mi tia Caridad S De Leon 23A. Es frustrante no poder visitar personalmente a mi tia, pero llamo 2 y 3 veces al día, cordial pacientemente me explican todo referente al tratamiento q le estén aplicando. Gracias por ser HEROES DEL TRABAJO!!! Y cuidarla cada segundo. 08 31 2020. Gracias al STAFF COMPLETO DEL 2do Piso a Juan Gomez, Fernando, Mayra, Porfiria, Orlando Quevedo Dr. A todos mil gracias.❤🙏. R/ aún la están cuidando!!!

I had the good fortune of being assigned to Lynn as my physical therapist. She is patient, attentive and professional. Lynn knows what she is doing and has the capability to hear the patients point of view . I am recommending her to anyone if need of physical therapy. Osvaldo Heredia

(Translated by Google) Unfortunately I was due to a health problem but fortunately I found a family of professionals committed to wellness and the prompt recovery of the patient thanks to Coral Gables Hospital for so much dedication and dedication. Thanks to the security staff who take pride in the good treatment and care for us. In any emergency do not hesitate to visit them. (Original) Desafortunadamente estuve por un problema de salud pero por fortuna encontré una familia de profesionales empeñados en el bienestar y la pronta recuperación del paciente gracias a Coral Gables Hospital por tanta dedicación y esmero. Gracias al personal de seguridad q se llena de orgullo en el buen trato y atención para con nosotros. Ante cualquier emergencia no dude en visitarlos.

(Translated by Google) Lohendy Baro, PT I want to make known the good service in general that has the Department of Rehabilitation of the hospital, in its Professionalism, Punctuality, Sympathy and Friendliness, rest even more in that of the Physiotherapist named Lohendy Baro (PT) for his great work , in turn of the Receptionist Laura, both very concerned that their patients are always very well taken care of. Personal as they are, our patients always leave with their smile on their lips and happy with how they have been served. I think they fulfill the mission and vision of this Hospital in their perfection. Thank you. (Original) Lohendy Baro, PT Quiero dar a conocer el buen servicio en general k tiene el Dpto deL Rehabilitación del hospital, en su Profesionalidad, Puntualidad, Simpatía y Amabilidad, descanso aún más en el de la Fisioterapeuta nombrada Lohendy Baro (PT) por su gran trabajo, a su vez de la Recepcionista Laura, ambas muy preocupadas por k sus pacientes siempre estén muy bien atendidos. Personal como ellos es k nuestros pacientes siempre se fueran con su sonrisa en sus labios y contentos de cómo han sido servidos. Creo k cumplen en su perfección la misión y la visión del este Hospital. Gracias.

(Translated by Google) Excelentw (Original) Excelentw

very professional

(Translated by Google) My mom was operated on total left knee replacement by Dr. Beauperthuy. Excellent Dr. Excellent treatment, 100% Recommended, Thank God, he and his team all went very well! She was hospitalized for two nights and all the staff especially the nurse Isvel and the assistant Grissel were very kind, attentive, pending every need of my mom. Also the social worker Sandra, very attentive, efficient with her work! We are very very grateful with such good attention. God bless you and keep giving everyone a lot of health! (Original) Mi mami fue operada de remplazo total de rodilla izquierda por el Dr.Beauperthuy. Excelente Dr. Excelente trato , Recomendado al 100%, Gracias a Dios , a el y su equipo salio todo muy bien ! Estuvo hospitalizada dos noches y todo el personal especialmente el enfermero Isvel y la asistente Grissel fueron muy amables, atentos, pendientes de cada necesidad de mi mami. Tambien la trabajadora social Sandra, muy atenta, eficiente con su trabajo! Estamos muy muy agradecidos con tan buena atencion. Dios los bendiga y les siga dando a todos mucha salud !

thank you to all the team and most specially the the wonderful nurses on floor 3 that took care of me the last 4 days after my surgeries, you all were caring and humane above and beyond and I couldn't be more appreciative and grateful ❤. Thank you so much! You all definitely a difference for the best in my recovery.

500 stars ⭐️ to ALL NURSES THERE SOOOO GENUINELY NICE, they are true beautiful souls and they have a place in HEAVEN, I am truly thankful to your service, from the bottom of my heart I wish them all the best. Gladys is a little rude and needs to take a chill pill. ----Lovely Nurse EMMA on the 2nd floor, what a TRUE ASSET to this hospital, she’s genuinely concerned about patients, it’s only day 1 and she has taken care of my Father with so much dignity and sweetness. Thanks sooo much for your precious work! We will never forget you! ❤️❤️❤️ Thanks for taking care of my father. The emergency Doctor was truly kind and polite. LOVE YOU ALL NURSES 🤗❤️ True angels looooce you!!!

Thankful for all the wonderful staff that made me feel everything was going to be alright. There are no words to thank all of them individually you might call nurses,doctors,janitors, I call them angels thank you Lord 🙏 up above for leading me there. Bless them all and their families.

Everyone here is super nice & helpful. Dr Gutierrez was so kind & even offered me a whole plate of food so I can eat before I took any medication. I would definitely recommend this hospital if you're looking for proper care.

Amazing staff, all the nurses, practitioners, doctors are super kind and genuine. I had a surgery and they made me feel very comfortable from the begging to the end. Also very punctual and organized.

Came into ER on 4/28/22 and from the moment I arrived, the attention and care was outstanding. Extremely professional staff, from ER staff, nurses, assistant nurses, maintenance, doctors, technicians; everyone, all outstanding and awesome. Couldn't have asked for a better group! A special mention and heartfelt thanks to some special people; Katherine, Doni, Amanda and my most favorite one, Lemay. You all made my stay a very unforgettable one. I promised a review and I've kept my word. You all rock!!!

Awful hospital don’t take older people here! Look at Yelp reviews. These nurses are rude unprofessional disrespectful. My grandma died at this hospital and I am sure it was because they over medicated her so she didn’t bother them overnight. If she would not have been 92 years old I would have litigated this but making lawyers a lot of money in a hard to defend case won’t bring my grandma back; however, these nurses might get away with murder here but they will get their judgment day with God! 🤍🙏🏼

I came in here with severe pain and was attended with upmost kindness and attention. Luis was the primary nurse to attend me and he was so kind and attentive! He made my stay, along with my moms very enjoyable. We were here for 6 hours, and every need was met! Thank youuuu! You are the best!

Great service and care from staff. My mother had surgery here and they took care of her to the best of their ability, even through a high volume of patients. Thank you to all nurses and staff members!

This review is long overdue. I wish to thank Cristina Jimenez and the staff of Coral Gables Hospital for the care that I have received there. The nursing staff is exceptional. I wish to thank Miriam DaSilva, Juan Lezema, Marixta Brown, Ruth Santana, Henry Avila, Alberto Tejera, Aura Romero, Marilyn Reyes, Jorge Palmer, Giselle Lagarna, Lina Marin, Sandra, the nursing assistants and everyone else that was involved in my care. The foodservice staff, cleaning personnel were very kind and accommodating. Should you ever require hospitalization, you cant go wrong if you chose Coral Gables Hospital.

Amazing staff and amazing service. I have been attended in two different occasions at this ER and both times have been great. Very informative and looking out for your health. I also had the pleasure of working with Aida from the medical records department. She was also great and very responsive. Thank you Coral Gables Hospital!

My mom had a total knee replacement on February 21st, 2023. Honestly I did not expect anything because it was the first time that we were going to visit Coral Gables Hospital and it was a really nice experience. Rooms were extremely clean, organized and neat. Since the first day my mom stayed there , she felt as she was in a hotel. She was operated and assisted in the 3rd floor and all the staff was extremely careful, kind , sensitive to my mom needs and helpful all the time. Always smiling and aware of everything that my mom needed in order to make her feel safety and comfortable despite the pain that she was having after her surgery. I want to say Thank you from the bottom of my heart for having love and feelings for the sick, because thanks to their smiles and care , she could feel less her pain. I want to thanks : * Dr. Gilbert D. Beauperthuy - Rojas - ORTOPEDIC SURGERY ( Extremely kind, very professional and attentive , that everyday went to see my mom, to know how she felt). * Olga Grisell Perez and Yadelmys Rodriguez - PCT (Nurse assistant) Loving, attentive and helpful. * Pedro Bechara and Magalys - R N ( NURSES) Loving, attentive, helpful. * Freisy - SOCIAL WORKER ( Helping at all times with the procedures for my mom's discharge from the hospital with dedication and affection). * Rafael - NURSE MANAGER ( Always attentive to every detail and aware of the evolution of my mom). God bless you all! We will never forget you. Best Regards, Dominga and her daughter .

My father was admitted April 2023 and had such an amazing experience from the Radiology Team in IR, Yosnay Fiallo and Jessica Alvarez with both Dr Velazquez and Dr Godoy who performed a special procedure. The ultrasound tech Jose Gonzalez who was also extremely professional. Additionally, with the attention from Dr Pasternac. Would recommend this hospital.

I had nothing but the best experience from the moment I arrived at the hospital. Every one at the ER department was amazing 1000% satisfied with the care provided nurse and the doctor. Thank you 🙏🏻

My mom just got a hip replacement and went very well! The room, the nurses, the social worker… everybody were so diligent and caring. Thank you.

They were nice and surgery was a fast procedure in and out only thing is the anesthesia is so fast u don’t notice falling asleep 😴 so definitely helped get the edge off

One week ago today I had shoulder surgery at Coral Gables Hospital. Words cannot describe the quality of care and professionalism that I was given during my short stay of 24 hours. My gratitude to the Surgery team under Dr Alejandro Posada and nurses and aides on the third floor. Honor a quien honor merece !!

Having surgery is never easy, but all the staff members were very caring and kind. The nurses were always checking on me to make sure I was feeling good. Home recovering and Dr. Penalver even called me to see how I was feeling and to review my results.

My stay at the hospital was great. I am from Massachusetts but I felt at home. My nurses were really kind and respectful. My nurse Liliane was amazing. She treated like a friend.Nuse Rojas was also amazing , he understood my pain and call down to the emergency department to get pain meds ordered.?My nursing assistant Bienaime Carline was God send. She took care if me like a mother would take care of her kid. took me several times to the commode and cleaned me ur. She encourage me to ate even though I didn't want to ar, I am glad she push me to eat because I needed my energy back post surgery.the over night Nursing assistant Adelaida was also amazing. I am a nurse if it was up to me nursing assistant Bienaime would have been nominated Employee of the month because of her kindness and how she treats her patient. She work like she want to help , she enjoys what she does. BIENAIME Carline made my stay at the hospital a great experience.Overall my care team was amazing . Nothing to complain about. Great job guys

My mother had surgery at Coral Gables Hospital on 10/10/23. From the moment we walked in we felt welcomed which was an amazing feeling being that she was nervous. The pre-op nurse and anesthesia team was FABULOUS! They all took great care of her. While I waited for her , the nurse was in constant contact with me. The nurse manager Mayra, showed me the room where my mother would spend the next couple of days and even offer me to wait for her in the room. What comfort to know, she took the time to make me feel comfortable and at ease. Juliette, Pedro (both nurses) and Grisell (pct) gave her spectacular attention and care. What a wonder and calming environment . Team keep up the amazing work you’re doing on a daily basis. You don’t know how much it meant to me ❤️

The people who work here are the friendliest and most professional of any hospital we've been to. We are from TN visiting. It's scary going to a hospital on vacation. The staff here made us feel at home and took excellent care of us. I would recommend this hospital to anyone in need.

From outpatient care to inpatient care over all emergency care, has been extremely successful throughout all my stay since the first day of surgery! It’s been a hospital that has been here since I even was a child, but what makes the most amazing experience is the service that is fulfilling throughout. Can not say any other wise.

This is one hospital in Miami that needs some major improvements. (1) There is absolutely no privacy in the ER. (2) No one in the ER, including the doctor, knew how to put a needle in my port so I could receive the meds, give blood. Etc. It took me going to ICU in order to have it done. (3) Several of the nurses literally didn't speak, nor understand, English. I had a very hard time communicating with them since I don't know Spanish. I'm not sure how they got hired here in the USA not knowing the English language. (4) I only saw my attending physician 1 time in over a week. (5) I started coughing up blood during my stay here but nothing was done about it. (6) It took the staff an extremely long time to respond when I push the call button. Most times answered by someone who only understood Spanish. (7) The TV only received 5 channels. (8) The food service is decent here but they only served Spanish dishes. What about American patients who don't like Spanish food?

My mom had her right knee replacement surgery on Monday 10/30. From the moment we arrived the service was great. The night security guard helped us by pushing her in a wheelchair to the correct floor and taking her to the location she needed to be at. The surgery nurses were very comforting and reassuring. The anesthesia nurse and doctor were gentle with her. The surgeon Dr. Saenz was informative and very human. Then she was transferred to her room for the next couple of days were she received exceptional care from everyone. I would like to recognize her nurse team on the floor: Pedro, Rosemery, Liani, Mayra. The PCT Grisel. The amazing registration guru Jaime. Her wonderful case manager Jorge. The great rehab team of ladies Lian, Audrey and Michelle (these ladies went beyond their scope). The food service staff and let’s not forget housekeeping. Thank you all for taking great care of my mother during this time. She felt right at home. I hope I didn’t miss anyone but if I did I apologize. You all were very caring. Quick side note please get better chairs for those of us that stay in the room with our family members. My back is killing me from sleeping in a board. Room 301.

I would recommend for anyone in South Florida to visit this hospital if your in need of care regarding your health. My husband has experienced care at this hospital twice and they gave him the best care and diagnosed his issues and gave him the best care. I was not feeling welling well on Xmas day and he brought me to them and they saved my life performed a emergency surgery and took care of me and I am so thankful. I will forever be grateful for all of the staff that took care of me. I wish them all many blessings in 2024.

I was hospitalized in this hospital for one night and I have the opinion that all the care provided has been of excellence in every way. Especially to Miss Nurse Mayra for giving me a very pleasant and professional farewell. I recommend this hospital to anyone who needs it, as they will surely be well cared for by the medical staff that resides there.

My husband is in room 310 and we are very happy with the attention we have received from Lianet, Reida, Pedro and Mayra and Grisell the PCT, excellent attention Thank you

I was in room 322 and the nurses Pedro, Yuliet, and the head of the area Mayra, and also the PCT Grisell, all very special people who make you feel safe and well, thank you very well.

My husband was in room 315, we felt very well cared for by the nurses Maycis, Pedro, Yuliet, Yadelmis and Mayra, the person in charge of the floor, Grisell the PCT also looked after us very well, who always gave us a lot of encouragement, thank you very much

My husband was in room 304, the nurse Lianet took care of me very well, Mayra the floor manager was very attentive, Pedro the nurse was very nice and Grisell the PCT was very concerned, also the nurse Magalys, and Dr. Cosme, we are very grateful for the attention to my husband and his professionalism and how pleasant he is, thank you for making us feel very good, even the cleaning was good