Zone by The Park Hotel, Coimbatore image

Zone by The Park Hotel, Coimbatore

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One of the Top rated Pubs in Coimbatore


Address

33/3, Avinashi Rd, Lakshmi Mills, Coimbatore, Tamil Nadu 641018, India

Website

www.zonebythepark.com

Contact

+91 422 400 5000

Price rating

$41/night

Rating on Google Maps

4.20 (4.1K reviews)

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Featured Reviews


Frequently mentioned in reviews: good (37) stay (26) staff (25) hotel (23) service (22) room (22) time (19) rooms (18) clean (18) buffet (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Joyal B. 2 years ago on Google
    The hotel is categorised under 4-star category in Google Maps and unfortunately it is nowhere close to it. Though the facility looks chic with good interiors and looks but a lot is left to be desired. Check-in: The check-in at the facility was super smooth and the staff was quick with all the process of checking us in. Hotel staff had been courteous and checking in advance of our arrival status. However in this pandemic phase there was no check on the vaccination status or checking of Aarogya Setu app which is mandated at several public places. This quite bothered me as I had to check in at my own peril. Rooms: The rooms were clean and neatly arranged. On our request a complimentary bed was also provided instantly. However we were hugely disappointed to see the quality of bathrooms. The bathrooms were poorly maintained. Use of substandard cleaning methods were clearly evident from the quality of bathroom wall tiles and ceramic sanitary ware. They were heavily scratched and the stains accumulated hard water stains. Same was the case with the bathroom fittings. Scratched, faded and old with the use of abrasives for cleaning. Even the ceramic cups for the tea and coffee placed in the rooms were scratched inside out. We even noticed the bed linen was torn and worn out at multiple places of the sheet. Dining: The dining area is spacious and they have buffet service. The variety of items they serve in the buffet are quite decent for the amount we pay. Taste wise there is nothing great to write home about. Food taste is quite ok. Parents of infants please note that there is no crib available for putting your baby to lie down while you could dine. You may have to either take turns to dine with your family or partner or place your baby in a makeshift crib on chair. The staff are courteous to help you in making this arrangement. However no issues for toddlers as there are high chairs available. This was a disappointment we had to face while dining at the common area. Check-out and Valet: Check out process was smooth and it was handled in no time. Valet service was also efficient and our car was at the exit porch without much delay. Overall: The staff were courteous and always helpful. They were quick to attend to your requests. Disappointment was the quality of the maintenance of the rooms and bathroom. In a nutshell, the hotel management need to reconsider if they are able to keep up with the 4-star standards.
    5 people found this review helpful 👍

  • 2/5 Tarun U. 2 years ago on Google
    The optimal use of space in the bathroom and room was good, especially the furniture. In terms of overall cleanliness - it’s above average: clean sheets and clean bathroom. Major concerns were that the electric kettle was not clean and the spout was dirty! Bathroom: definitely needs a better shower area for the price we pay - should have a hand shower or at least an adjustable shower. Basic toiletries like a shower cap was not provided by default. On check-in there was just one towel provided that was not clean. Major issue was the in-room service - we ordered just the coffee twice and once the cup was not clean and we had to wash it again and then the next time there were what looked like insect larvae in the coffee!! We could not muster up courage to have any food here. In terms of privacy - we could hear the goings on in another bathroom early in the morning!! Overall value for money is poor - pay another 1K and get a better experience in other branded star hotels nearby. We will never come here again or even recommend it to others - the coffee experience just about sums it up.
    4 people found this review helpful 👍

  • 1/5 Manoj K. 1 month ago on Google • 47 reviews New
    Non supportive staff, not enough space for the seating at reception and finally wifi is extremely poor. Mobile network is also not good in the room so can't do any online work.

  • 5/5 Vikram D. 2 years ago on Google
    One of the best property to stay in Coimbatore. Located right in the middle of the city, Zone by The Park understands the right meaning of hospitality and provides you with a pleasant and comfortable stay. The ambience and decor is so beautifully done that you feel so relaxed and happy just as you enter. Their dining area is also very clean and well maintained are Prices are also not that high. It can be considered while looking for a good stay in Coimbatore.
    2 people found this review helpful 👍

  • 5/5 Dr.AswinKumar M. 1 year ago on Google
    Great location on the Avinashi road near Lakshmi mills signal. Hotel is very neat and clean. Rooms are modern, with all amenities. The room has even options to connect computers to TV, Plug points near the bed, Iron box, biometric safe. The bathroom has designated wet and dry area. The restaurant serves complimentary buffet for breakfast with moderate spread. The Dinner was good but a little expensive. Over all a very nice place to stay. Will visit again
    2 people found this review helpful 👍

  • 4/5 Gunjan A. 1 year ago on Google
    The rooms are quite compact in size. Cleanliness and hygiene are maintained well. Food at the restaurant is good. Location is very convenient for access to different places around the city. Overall a good budget option to stay at. Stayed here twice, no complaints
    2 people found this review helpful 👍

  • 4/5 Aswini E. 2 years ago on Google
    Ambience- good Room - tidy , look and feel good Food - didn't try Rooftop - not open due to covid Service - good Nothing much to complain about.. I liked the stay.. ❤️
    1 person found this review helpful 👍

  • 5/5 Sunny P. 1 year ago on Google
    Excellent location and service. The hotel staff are one of the finest i have met in a very long time. Special mention to Das & The Manager, made sure my stay was pleasant. Also shoutout to Mahendra from Laundry, i gave him clothes to be washed which i wanted within 3hrs, and he delivered. Thank you so much 😊
    1 person found this review helpful 👍

  • 1/5 Dhanyan H. 4 months ago on Google • 17 reviews
    Everything in this hotel was good except the valet parking. 1. They park the cars on the road several blocks away from the hotel with no security. 2. They are inexperienced and irresponsible as far as the valet parking is concerned. 3. At the time of checkout , when I handed over the token card for my car, they promptly brought a wrong car and didn’t bother to check. They realised only when I raised an alarm. 4. I had to search for my keys in their drawer. 5. When my car was brought, music was at its high volume. It’s a clear evidence that these drivers are misusing the guests car in the parking. The settings in my navigation system were all changed. 6. I felt very unsafe with their valet system. Even the manager agreed and accepted the mistake but he was helpless. 7. Hotel management has to take serious action against these irresponsible, reckless staff. 8. The driver and the valet manager didn’t even apologise and were extremely casual and sarcastic. Horrible experience. 9. Didn’t expect such an experience at this kind of a hotel.
    1 person found this review helpful 👍

  • 5/5 Subnam K. 4 months ago on Google
    Thank you for considering my request and for letting me stay till late. Not only did you all help me but also helped my driver with his meals. I highly appreciate all your efforts and would highly recommend everyone to stay and visit your hotel. Thank you very much
    1 person found this review helpful 👍

  • 2/5 Vignesh C. 1 year ago on Google
    Rooms are very Cramped No fans in room. A/c takes long time to cool the room feels suffocating, (if you are asthma patients defiantly this will not suits you ) Interior decoration is worst to the core , Not user friendly no proper plug point, (no easy approach to plug points) only suits for business people or a couple with minimum luggage. If we put extra bed , you can't even walk in the room. this is the fact Kind request to the Hotel Management: Please install Fan in the Rooms
    1 person found this review helpful 👍

  • 5/5 Danny 1. 2 years ago on Google
    One of the satisfying stay in Coimbatore just for the ambience, comfort and what not. The price they offer is very much affordable and right in the heart of the city. They gave enough parking and their cuisine is delectable and will satisfy your taste buds. The decor is tastefully done and will definitely attract family as well as business travelers. Overall, highly recommended for stay and food.
    1 person found this review helpful 👍

  • 4/5 Keshore K. 1 year ago on Google
    Great location on the Avinashi road near Lakshmi mills signal. Hotel is very neat and clean. Rooms are modern, with all amenities. The room has even options to connect computers to TV, Plug points near the bed, Iron box, biometric safe. The bathroom has designated wet and dry area. The restaurant serves complimentary buffet for breakfast with moderate spread. The Dinner was good but a little expensive. Over all a very nice place to stay. Will visit again... We visited zone for a night and 2 days for an event and were truly impressed with the hospitality and warm behaviour of the staff. We were provided with an upgrade with a view of City view which was just icing on the cake! Very clean rooms, washrooms and prompt room service.

  • 3/5 Ajay K. 1 year ago on Google
    Food excellent, In house dining excellent but the only issue is Mosquitoes in the room and you need to give repeated reminders to the support staff to address it. I had stayed for 5 night's, and it was an ordeal. Will never stay again.

  • 4/5 Anuj S. 1 year ago on Google
    - Cooperative staff - excellent room - good food with various options (veg/non-veg) - near by railway station Very nice experience. Should also focus on the below —> - water bottles and towels in the gym - ventilated windows in the gym for fresh air -

  • 5/5 Kathir 1 year ago on Google
    We were family members of 10 people stayed here. We were very happy with our stay. The rooms were clean and tidy. Great breakfast. Nice staffs. I recommend others to stay here.

  • 5/5 Adit B. 1 year ago on Google
    A very well located hotel. Extremely comfortable AND great value for money. The restaurant staff were super nice and helpful. And the food was varied and good. Lovely (local and international) cuisine for breakfast. The tangra chilli chicken and chicken 65 was delicious. I highly recommend this hotel for people who are visiting and looking for a good hotel to stay at in Coimbatore.

  • 1/5 Nikhil L. 1 year ago on Google
    Hotel staff are in their own world,There was nobody to pick up our luggage and take it to the room,Despite 4 or 5 of them ambling around the reception. No Ala Carte options Buffet only. In room dining is there but since the price list/menu is not displayed. It does come with its own “surprises”. The AC controls are located far away from the bed that you have to literally take 10 steps to just adjust the temperature.

  • 1/5 Rathi K. 1 year ago on Google
    Irresponsible lady in reception. Lathergic people in room dinning in service, taking order and delivering food not on time. All together Very bad customers service.

  • 5/5 Selva R. 11 months ago on Google
    It was 10:30 yesterday(Apr16th) (Breakfast window - 7-10 am) and the restaurant was almost closed. We stepped in and found that people are in the verge of closing things, but still couple of them came to us and said that we have only Poori and Dosa, Can you please adjust with that as the other items are over now. They arranged a table for us and brought all the items served on it. We were really moved by this service as it would have been difficult for us to go t for breakfast after 10:30 with 2 kids. Thanks for all those team. Really appreciate this and I would recommend Zone by the park Coimbatore to any of my friends travelling to Coimbatore and will always chose this whenever I visit it.

  • 4/5 P.V R. 11 months ago on Google
    The hotel is conveniently located near the highway. The rooms are compact with all amenities. The buffet breakfast we had here was ok including items like dosa, idli, vada etc. Valet parking facilities were good.

  • 3/5 Hari k. 10 months ago on Google
    I have had both buffet and à la carte at Zone. They provide a far better options and quality in the buffet than in à la carte. I wonder why they do that.! Because the one who has had à la carte would never come back to Zone, and the one who has had buffet here would be terribly disappointed when they try à la carte next time! And, foremost, the service here could be better! I would suggest, Hospitality and Acting on feet, could be the two things to start with.

  • 5/5 Karthik K. 10 months ago on Google
    Located in a prime spot. The rooftop buffet was awesome. Nice view from the rooftop. Valet parking service. Nice ambience to enjoy with friends and family.

  • 1/5 Ashwini A. 10 months ago on Google
    The service was very poor. Even after informing them one hr before time regarding our check in time. We were made to wait in the lobby for more than half n hr. Wit kids getting restless after a long travel this was even more frustrating. I would never want to come to this hotel again

  • 2/5 lakshmi n. 10 months ago on Google
    We had booked a room for two days, but despite having it since afternoon the front staff made us wait for half an hour late at night before getting us the room. The room is congested for the price they are charging. The staff seems rather inattentive when we share any concern. Altogether not only was the stay uncomfortable, it was not worth the money.

  • 5/5 Vishveatha S. 5 months ago on Google
    We had a dinner buffet at this hotel... Dey charged 850+taxes per person for adults and kids around 475+ taxes... Had gud variety of starters... Oly limited main course

  • 2/5 Ranjan R. 9 months ago on Google
    Made to wait at lobby even after a confirmed booking is not a pleasant experience for a long journey traveller. Ambience and other facilities are decent.

  • 4/5 Sri S. 5 months ago on Google
    Neat and clean rooms. Parking available.Food is average.

  • 2/5 Suraj N. 3 months ago on Google New
    Best part : Location The breakfast Buffet was ok Rooms ok , no light in our room and even after repeated requests not resolved and we had to in a rush check out in the morning and did all the packing and we became ready in the dark.

  • 5/5 Vijayaraghavan R. 3 months ago on Google New
    Booked table for buffet lunch for a get together. Due to some unavoidable circumstances the number of pax. has been reduced by me. However Ms.Akshaya agreed and arranged the buffet for us. Thanks to her. Mr.Krishna has taken enough care in handling guests thanks to him also.

  • 2/5 Chellaganesh R. 3 months ago on Google New
    The reception is very poorly responsive. Yesterday I had been for an even at 4th floor. I enquired and he asked me to wait and he will get back. I waited for very long and he never turned back. Finally waiting for long time. I got called by the invitee and got connected. He attends and considers who come for checkin. Others for him is a waste of his time.

  • 5/5 Maadesh 4 months ago on Google
    We had our business meet at your premises. Special thanks to Ms.Akshaya banquet coordinator and team members santosh and sriram for arranged everything on time. The team was so attentive in all the works they have done.

  • 5/5 Priyanka M. 2 years ago on Google
    Cleanliness at its best. Nice interior good service, Tasty food. It was a pleasant stay. Room is less spacious but with full of amenities. Concept for bathroom too good.

  • 4/5 Arul K. 2 years ago on Google
    Hotel with a lot of color. We enjoyed our stay here. Although it was a bit more expensive than similar hotels, it was worth the cost. A hotel located in the heart of the city, with easy access to transportation such as airports, train stations and buses.

  • 5/5 Sam Paul W. 2 years ago on Google
    Loved the rooms, they were very neat clean.. staffs were very kind and helpful. Good stay at a very affordable price.

  • 4/5 Swati J. 2 years ago on Google
    Loved the ambience. Loved the stay. Staffs super well behaved and very helpful for visiting local places. Rooms are kept clean. Services are very good. Only the parking is an issue when it is crowded. However vallet is available. So u dont have to worry at all. Overall : Nice 😃

  • 5/5 Jay 2 years ago on Google
    Had a board meeting in their boardroom 1. The facilities were very good except that there is no lift. Clean room and furnitures. Clean toilets. The service staff were very polite. The lunch was excellent with enough varieties from soup to dessert. The location is very good. Special mention to Pavithra and Mohan for the prompt service. Keep it up.

  • 4/5 Christie Jerin K. 2 years ago on Google
    A perfect place to relax and have a wonderful time with family. The milagu chicken rasam and the pallipalayam chicken is definitely a try for the chicken lovers. Also tried the buffet, classic dishes worth trying, and a wonderful array fo pastry to end it with. Ended with a time flying fooseball session and how about round two of food again?😉

  • 5/5 B H. 2 years ago on Google
    Lovely place. Stayed 2 nights. Courteous, well trained staff. Very well behaved management. Me and my friends had a wonderful time. We were about 19 in all .

  • 5/5 Nikhil D. 2 years ago on Google
    Nice cosy place to stay in Coimbatore. The staff and food at the hotel too are good. It is located on main road and easily accessible also. The standard rooms are equipped with all facilities to make your stay comfortable.

  • 4/5 Vinoth kumar s. 2 years ago on Google
    good ambience ensuring pleasent stay always....food service in restaurant and rooms needs better attention. thats the reason for 4 star

  • 5/5 SHA 2 years ago on Google
    From check in to check out, everything was perfect. Even better than my previous stay in a nearby five star hotel. Loved the way rooms are designed. Even corridor design will attract you. Everywhere is carpet floored. Room got a big 42in tv with extended hdmi/usb input which made connecting my fire tv stick easy. Wifi bandwidth is around 4mbps. Bathroom fittings are all imported. They managed to include everything in minimal space. Breakfast spread is good compared to its star rating. Something they could improve is their parking. Due to no space my car was parked outside hotel premises which isn’t acceptable for someone like me who cares about his car very much.

  • 1/5 Aditya K. 2 years ago on Google
    I’ve booked for self and my family for 6 nights. Writing this while we’re still staying at the hotel. While the hotel is clean and staff courteous, their service is very poor. 1)One of the mornings, we had to leave early and asked for some sandwiches to be packed for breakfast - there were just some cut fruits and no sandwiches in the pack given. 2) We ordered for a veg biryani and curd rice one day for lunch. Even after 1hour, when we didn’t get the order, we inquired. They said they need to check and get back. I called them back after 15 minutes and they said they misplaced the order. Hoping these are the only two instances

  • 5/5 Anshul S. 2 years ago on Google
    We came here for dinner .and the arrangement are too good the staff are well trained .the guy behind the restaurant bhoomick did wonderful job during my dinner .he helps each of the guest I notice too ☺️ Keep it up with same momentum.

  • 2/5 Rakul G. 1 year ago on Google
    The rooms are neat and clean, but lots of mosquitoes. Food is good, but service is poor. There are no staffs to clean the table. Foods in the buffet are not refilled even after repeated requests. No chef in the live counters. Not worth the price.

  • 5/5 prasath N. 2 years ago on Google
    Great go . Friendly staffs. Very kind and polite behaviour. Awesome ambience. Love to meet them again and again for the services. Worth spending time over der

  • 5/5 Ravi Chinnathambi, P. 2 years ago on Google
    After nearly two of lockdown, got a chance to have buffet lunch today at Zone hotel Coimbatore. It’s awesome. Quality of all items were too good especially veg manchow soup, Vazhappoo cutlet, pink pasta, to mention a few. Overall very satisfying and fulfilling. Service, as usual, was very good. The Director, Mr Arun was around to ensure all is well. Great experience after a long time. Keep it up. Ravi Chinnathambi

  • 4/5 Vinod V. 1 year ago on Google
    A reasonably good business hotel in Avinashi Road, closer to Lakshmi Mills junction. The rooms are well maintained with a good minibar, which is not very common in most hotels nowadays. The staff are friendly. Restaurant service is very poor because of lesser staff. Sometimes you won’t see anyone around. Location is great, good for business or even family travel.

  • 5/5 Bharath D. 1 year ago on Google
    We visited zone for a night and 2 days for an event and were truly impressed with the hospitality and warm behaviour of the staff. We were provided with an upgrade with a view of City view which was just icing on the cake! Very clean rooms, washrooms and prompt room service. The dinner and breakfast spreads were the best I've seen yet with staff always available to help the guests out with anything. COVID protocols were followed well and a special mention of VIJAY who helped me on my hard time by booking cab to the airport ,very happy with his service and our stay. Thank you so much!!

  • 4/5 Savita K. 1 year ago on Google
    A frequent traveler and I loved the location of this hotel. It's so convenient to reach out any place in Coimbatore. Staff is helpful. Hotel room is good and food was OK. Recommend this hotel to any outsiders.

  • 1/5 Pranjal S. 1 year ago on Google
    Very poorly maintained property, uncomfortable beds, leaking bathroom fittings, TV wasn't working. Coimbatore has ban on plastic (excellent initiative), so hotels are forced to use reusable glass bottles, which were not cleaned properly. Food was below average, slow service, staff took good 15 mins to find salt and pepper!!!

  • 2/5 Sreejayan N. 1 year ago on Google
    Giving a low star just because they want a more efficient reservation and FO team! Otherwise, a prime property, a superb location, neat rooms, good housekeeping staff and great food. But they messed up my reservation that was made directly with them. Overall expensive. Hope they give me a better service next time.

  • 2/5 Vocal Crossroads - Raj N. 1 year ago on Google
    If one is happy with small, compact rooms this is ideal. Be prepared for long waits for your calls to get attended to if you are trying to reach across to 'Happy to Help' or 'Operator' and also empty front desks of you are reaching early mornings. Notes for early check in requests are not even checked into or responded to unless you are not reiterating. Rooms specially in the night will have heavy smell of cigarette smoke probably from the AC vents emanating from adjacent rooms. I was on the second floor and probably unfortunately next to a smoking room. The available channels on the idiot box would largely be in local language with no music channel also. Food in the morning buffet is pretty plain vanilla. Else which if one just wants to freshen up and spend a few hours of sleep over its a fine place.. :)

  • 3/5 Barathi S. 1 year ago on Google
    Very Clean and Compact Room! Check in is 3pm check out 12pm. If you want late check out, You have to pay 2000 more than tariff! Breakfast is a Buffet system! That is not too good! Average.. In every room you will have mini bar in that you can see cool drinks chocolates but you have to pay for that.. Over all had a good experience! But I felt not too worth for that cost.. but OK!!

  • 5/5 Keerthanaa J. 2 years ago on Google
    Wonderful lunch. Everything was so fine and the staffs are super friendly. The menu is so good with multi cuisine options. Good for family and friends to hangout. If you want a budget friendly lunch ir dinner with great ambience in four star. Please go for it.


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