5/5 Arvind S. 2 months ago on Google • 6 reviews New
Dec
23-
We
had
a
very
good
experience
in
ELCE
Hospitals
in
all
aspects/
process
of
treatment
(
Umbilical
Hernia).
Details
below.
1. Getting
an
appointment
and
OPD
process
was
seamless,
very
less
waiting
time,
reasons
for
tests
were
clearly
explained,
tests
conducted
quickly,
results
interpreted
by
respective
specialists,
proper
management,
and
very
less
waiting
time.
2. Doctor
Rajan
is
extremely
skilled
in
his
area,
approachable,
genuine,
warm,
empathetic,
detailed
in
his
explanation,
quick
on
flawless
execution.
While
we
had
gone
only
for
an
OPD,
post
evaluation
of
tests
for
my
mother
(
detailed
above),
and
knowing
we
were
coming
from
out
of
town,
he
immediately
recommended
a
long
overdue
surgery.
He
had
the
staff
allocate
rooms
and
other
necessary
requirements
(
anesthesia
process,
hernia
surgery
related
processes)
done
in
a
very
seamless
manner.
He
was
very
assuring
about
the
whole
process.
3. Pre-process
to
the
surgery
was
very
efficient.
Post
the
surgery,
Dr.
Rajan
explained
in
detail
what
the
entire
surgery
through
the
video
recordings
of
the
surgery
,
the
problem,
the
intervention,
and
the
fix.
This
aspect
to
my
mind
was
one
the
best
things
that
I
have
encountered.
He
explained
the
complicated
process
of
the
3-hour
odd
surgery
in
such
a
simple
manner
that
even
a
5
old
could
have
understood
and
that
too
immediately
after
finishing
the
long
surgery
!
The
almost
3
decades
of
his
deep
experience
in
this
field
completely
came
in
the
ease
with
which
he
had
done
this
complex
surgery
and
in
that
conversation
of
5
minutes
!!
4. The
staff
and
the
rest
of
the
team
including
Dr.
Karthik
(
Consultant
Surgeon)
and
Dr.
Senthilnathan
(
Anesthesiologist)
were
efficient,
caring,
very
empathetic,
fully
knowledgeable
and
the
whole
pre
and
post
process
and
surgery
went
off
in
a
perfect
manner.
5. Ms.
Nithya
who
handled
the
documentation
/
billing
/
insurance
process/
was
highly
efficient
in
her
job
and
guided
through
the
process
very
well.
All
the
other
nursing
and
pharmacy
staff
were
empathetic,
knowledgeable
in
respective
their
areas.
6. The
place
worked
like
a
clockwork
and
the
entire
process
was
well
coordinated.
And
we
were
discharged
the
very
next
day
on
30th
Dec.
7. The
recovery
process
was
just
exactly
as
the
doctor
had
predicted,
my
mother
is
feeling
much
better,
pain
is
reducing
and
well
on
her
road
to
recovery.
8. Our
special
thanks
to
Dr.Rajan,
Dr.
Karthik,
Dr.
Senthilnathan
and
the
entire
staff
and
team
at
ELCE
for
the
great
experience.
9. I
would
seriously
recommend
Dr.
Rajan
and
ELCE
hospitals
for
anyone
who
is
suffering
from
any
form
of
Gastro
and
Gynac
care.
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