Lalithaa Jewellery Mart Limited image

Lalithaa Jewellery Mart Limited

Jewelry store Jeweler Jewelry manufacturer

One of the Most Revieweds in Central Zone


Address

564, Oppanakara St., Town Hall, Coimbatore, Tamil Nadu 641001, India

Website

www.lalithaajewellery.com

Contact

+91 422 230 3277

Rating on Google Maps

4.50 (5.9K reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 9:30 am to 9:15 pm, Hours might differ
  • Saturday: 9:30 am to 9:30 pm
  • Sunday: 9:30 am to 9:30 pm
  • Monday: 9:30 am to 9:15 pm
  • Tuesday: 9:30 am to 9:15 pm
  • Wednesday: 9:30 am to 9:15 pm
  • Thursday: 9:30 am to 9:15 pm

Featured Reviews


Frequently mentioned in reviews: service (42) good (38) customer (24) staff (22) gold (19) experience (17) designs (16) shop (15) Lalitha (14) collections (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Praveen K. 1 year ago on Google
    Went to purchase a ring for me one staff was showing us the collections when we asked for a help for another staff (as the first person was not seen for a while) who were just simply sitting she just gave us a big attitude and said like wait for your attending person and showed off like she doesn't care.... This is highly unacceptable from a customer stand point and made me feel uneasy to think seems these people are underpaid and that's the reason for their attitude and started taking our business elsewhere from then.... Instead of asking us to mail you the details please teach your staffs to treat all customers properly.
    11 people found this review helpful 👍

  • 5/5 Pushpavally K. 1 year ago on Google
    I am a customer since formation of the shop in Coimbatore. To be more Frank I have registered a number of comments hitherto. I am totally satisfied with the design rate and the customer service. I had an opportunity of comparing the rates with nearby adjacent shop and have recorded my views also. I wish the management staff and all the staff a bright and prosperous future. Goodluck
    7 people found this review helpful 👍

  • 5/5 R K. 4 months ago on Google • 146 reviews
    Today I went to Lalita Jewelery to buy gold Murugeswari who works there nice talk and selling skill show respect excellent service she works on second floor thanks for her service.

  • 5/5 Malarselvi S. 1 year ago on Google
    Went for gold and silver purchase Lowest wastage for gold & no wastage for silver. Ms.Mugaseena guided us right from the entrance till the final payment sacrificing her lunch time. We also signed up for 11month flexi scheme and jewellery pre booking scheme according to mugaseena mam suggestion. The staffs are very generous and customer friendly. Could be better if they add some more designs in gold items. We choosed among few designs.
    5 people found this review helpful 👍

  • 4/5 Bala Sathya N. 9 months ago on Google
    Reasonable price. Models are above basic. Can increase more models. Ambience is okay.. Hospitality should be definitely improved.
    2 people found this review helpful 👍

  • 4/5 Thiyaku T. 1 year ago on Google
    Flexi - Yo - Flexi scheme started myself Today with Coimbatore branch, i think this is useful for Middle class people whomever savings gold scheme, good services given Staff members..
    2 people found this review helpful 👍

  • 5/5 Vishnu P. 2 years ago on Google
    Unique collection wide range of products satisfied and regular customer for Lalitha jewellery
    2 people found this review helpful 👍

  • 4/5 Ram N. 2 years ago on Google
    Very good customer service, benifits given customer on VA , chit adjustment ect. Ms. Ramya's service was nice and very helpful. Billing got delayed that's why im giving 4 star.
    2 people found this review helpful 👍

  • 5/5 Vigneswaran C. 4 years ago on Google
    Best place to buy gold ornaments, silver and diamonds.. wallet parking available.. reasonably spacious shop in Coimbatore. In my opinion, this shop had changed the entire gold business, since the attitude of all the gold merchants were changed after the establishment of this shop. No bargaining allowed. Varieties of ornaments were available. You shall also demand your requirement via the photograph of an ornament, which could be made by them in 25 days. Conclusion: Highly recommended.
    2 people found this review helpful 👍

  • 5/5 Loga P. 5 months ago on Google • 23 reviews
    We are heading there for buying some silver jewels for new born baby, attended by the staff vijayalakshmi, she is very friendly in nature and we are extremely happy with the shop for such a lovely attenders 😊
    1 person found this review helpful 👍

  • 3/5 Rajendra Kumar S. 2 years ago on Google
    Quite a big showroom. The ambience is very good and cool. The staff are very friendly and service is okay. Could have been a bit more better in fast service. Lots of stuff and lots of varieties in jewellery available. Prices are reasonable.
    1 person found this review helpful 👍

  • 5/5 Kamali S. 1 year ago on Google
    Silver kaapu purchased and service very good and product was excellent...
    1 person found this review helpful 👍

  • 5/5 Sowmi V. 1 year ago on Google
    pradap brother well service and your collections little bit low am happy and satisfied your customer service
    1 person found this review helpful 👍

  • 5/5 Raja N. 1 year ago on Google
    This is my first experience here. I bought some jewel here and it was amazing collection. Sales representative Ms. terasa guided us right from the beginning till the end and made us choose the right design. Keep it up and am fully satisfied. Thank you!!!
    1 person found this review helpful 👍

  • 1/5 Akila B. 3 months ago on Google New
    I purchased a stud in the Jewelry and one of the stone had fallen. As I wanted the same piece and I do understand it's not a big thing, agreed to keep replacement stone for it. The quality of the replacement stone is poor/dull and the even the position it was placed was not right. When I enquired the same with the sales person or supervisor they wanted to manipulate and convince me that it will dry and give brightness in a couple of days. As I was not sure to believe and disappointed to take it in this state even before I started to use, I wanted to confirm with the Goldsmith. Very dissatisfied with the Goldsmith whose response even more upset me. I finally asked to change the stone and keep another one and surprised to see it was right this time. Was quiet upset with the service and response, they could have resolved it themselves rather than making the customer run behind Goldsmith. Nobody wanted to ask even a word of sorry as well for the scenario. I have purchased here before a couple of years and was impressed with them that time. But now I understood because of their services there is no crowd in this shop compared to their competitors who are running in full house. I will not buy here and will not suggest it for anyone hereafter. Cannot post it without star so gave one star without interest.
    1 person found this review helpful 👍

  • 5/5 Mugundhan M. 1 year ago on Google
    Silver collection so good and your customer service is very good am fully satisfied bought silver bracelet...
    1 person found this review helpful 👍

  • 5/5 Gopalakrishnan Thondikulam (. 1 year ago on Google
    Leisurely shopping, with no discounts on quality, premium freebies... The services. Thank you Dear Kiran Kumar, you meant what you said in the ads.
    1 person found this review helpful 👍

  • 2/5 buvanesh v. 5 months ago on Google
    Employee are not good in terms of treating the customers.. they are keen on their particular works... Special mention: do u have any special orders to provide juice or any cool drinks only for particular customers?... It's very horrible.. I'm not going to come back again to such place while they treating the customers like it.. we didn't came here for the juice but don't show any partialty towards customers... Ya we don't come in car or any fancy vehicle.. but we do purchase a gold and silver for enough money. Management need to take care but the supervisors inside the floor are busy.... Thank you for service. I don't think I ll come back. I will suggest my colleague not come here. Silver section: logeshwari is too good with here service. I found she is the only person who works for customers satisfaction.
    1 person found this review helpful 👍

  • 5/5 Gayathri i. 2 months ago on Google • 5 reviews New
    As usual they had variety of products. And customer service were good. M. Kowsalya was very friendly and patience in dealing with us.

  • 5/5 Subha S. 2 months ago on Google • 4 reviews New
    We received very good service from Sindhuja. Good bangle collections are available here. Scheme closure is very smooth. We recommend people to visit here.

  • 5/5 Sree 3 months ago on Google • 3 reviews New
    The patterns and collection of earrings were too good and vast. Happy with the Good service by Mr.Sathish Kumar.G. Overall it was a happy and a satisfactory purchase❤️

  • 5/5 Riyas R. 1 year ago on Google
    Very good service.We are satisfied with the gold collections. The staff named Mr.satheesh Kumar R was showed us different designs.He is treating us in a respectable manner.We liked his service.Thanks to him....

  • 3/5 Karthick C. 10 months ago on Google
    Sales persons perfectly handled. Chain collections very less...i am willing to buy...but collection wise very less and wastage also very high...

  • 5/5 Aswin Kumar P R. 10 months ago on Google
    Sritha gave us good hospitality.... Had good amount of collections ... Really glad to purchase from here....

  • 4/5 mohan r. 1 year ago on Google
    This is my first experience here. it was amazing collection. Sales representative Ms. Mathumathi guided us right from the beginning till the end and made us choose the right product. Keep it up and am fully satisfied. Thank you!!!

  • 5/5 KANDASAMY C. 10 months ago on Google
    Good reception good scheme to save gold. We are happy to get the gold ornament for the maturity money without any VA charge. The gold we have taken to home is more when compared with other jewelry shops. Happ moment for us.

  • 5/5 Pranav K. 1 year ago on Google
    Had a great experience with Lalitha.. we went for purchasing gold for my brother's wedding. The way of approach with customers were unbelievable.. the way they treat the customer a step ahead.. will be keep shopping with Lalitha.. Manager & staffs took great intiative in satisfying our needs.. even in billing they helped us till Last step.. keep up & support the referred customer by us for future shipping..

  • 3/5 Rajesh K. 1 year ago on Google
    Good place. With less charges taking return percentage should be reduced gold and silver. We sold back our old silver they have charged 28 % that's is too high for exchange

  • 4/5 Kacey kavi S. 1 year ago on Google
    Very good service.staff are very polite and showing us designs we want.overall good experience. Wastage is also quite low compared to other shops

  • 3/5 srinivasan P. 1 year ago on Google
    Inspite of festive day & it's well known that public will flock to buy jewellery company had only 1 billing counter & had to wait for a long time (silver section). Even other counters no much difference. Management could have planned much better for ease of operation & to put a smile on customer face.

  • 1/5 Samuel S. 7 months ago on Google
    Disappointing experience with Lalitha Jewellery, Coimbatore. It's essential for businesses to provide excellent customer service, especially when dealing with valuable items like jewelry. I have spent more than 3 hours at a store and finally not able to buy even a small ornament because of, Lack of Knowledgeable Staff: Knowledgeable and helpful staff members are crucial in the jewelry business. Normally Customer rely on the expertise of the staff to make informed decisions about their purchases. Whereas here the staff is not trained and she do not know whether what I ask is available in the store. Limited Collections: For a jewelry store, a wide and diverse collection of designs is expected. It's disappointing that Lalitha Jewellery, Coimbatore had only a few designs available. Seems to be very old and latest collections are not at tall available. Out of Stock Items: Since I'm tired asking for more designs I though of buying a coin for the chit amount and leave the shop here comes my biggest frustration THEY DO NOT EVEN HAVE A CON IN STOCK. Instead they offer a different item (dollor, from a chain) as a substitute is not a good practice. Also they did not made any alternate effort to provide it. Overall Dissatisfaction: In conclusion, my experience at Lalitha Jewellery seems to have been completely disappointing.I don't want to step in again for anything becaus of the very worst experience the I have experienced.

  • 4/5 nandhini d. 9 months ago on Google
    Best from all other jewellery shops wastage is very low and

  • 5/5 vinodhini T. 10 months ago on Google
    Excellent collections and great support from the staff Ms.Champa. The service was as we expected and clear information provided during our enquiry which helped us to join Gold chit and plan our purchases. Thank you so much for the Thangamayil Team.

  • 3/5 Manooj K. 7 months ago on Google
    Making charges is less compared to other jewellers. The way staffs behave and show the products is to be improved. If you go around 8 pm. They will be in a hurry to leave rather than showing you the jewels

  • 5/5 Murali S. 7 months ago on Google
    Located in Prime Location of the city. Various designs available. Response and Service is excellent.

  • 5/5 Alagunathan A. 6 months ago on Google
    Coimbatore branch staff code 19505 Ms.Yogeshwari attended our purchase. She is very nice in receiving customers by way of showing lot of collections against our repeated request without any hesitation. She is very much interesting to sell the products by way of nice approach. Her Manager also very kind enough to assist the customer for Satisfaction. VA is also much competitive with other shops. Quality of products Gold having 916 and Hallmark is always available. I recommend to buy Gold and Diamond here. Thanks to Mr.Kiran sir for giving good quality with reasonable price.

  • 1/5 Padmapriya S. 6 months ago on Google
    Helpless line...Calls not answered.... Customers not attended properly....Worst experience ever....This has been happening for the past couple of times and this happening continuously is a matter of serious concern

  • 5/5 ChandraSekar M. 6 months ago on Google
    Sulochana sales girl refers and explain as per expectations of us again and again we are able to make visit and purchase jewels.We are happy to say that she is a very good customer service person and wish her counseling tallent.Thanks to Lalitha Jewellery.

  • 1/5 Karthika B. 5 months ago on Google
    Very tooo bad finishing in the ear ring which we have taken and the machine cutting were not that much of good.In that ear ring we found a hole.Collections are not good.

  • 5/5 Sankaran r. 3 months ago on Google New
    Nasri banu from sales service was very good. She attended us in a very elite manner and was ready to show many designs and was very patient.she answered for all the doubts and she made our day very well

  • 1/5 REKHA R. 1 year ago on Google
    Yesterday (14/04/2023), We visited the lalithaa jewellery Mart at 8.30 PM to buy gold chain. The staffs were hesitant to attend the customers in the evening. If they were too tired to serve the customer they could have mention the customers to come back Tomorrow. But simply they mentioned designs are not available. They were asking us to go around the shop look at the designs rather than showing it to us. They show the designs only we push them to show. I never seen so much lethargic behaviour from any staff. The hospitality was ery bad, they didn't even provide water until we're about to leave. TOWNHALL COIMBATORE SHOP

  • 2/5 Kalaiyarasan A. 2 years ago on Google
    Don't have much collections. They should improve in keeping collections. Not recommend

  • 5/5 Mohamed A. 2 years ago on Google
    Highly satisfied with customer service and also estimated slip concept was such a good idea. I took that slip and went to a few more shops then realised what they said to me is the actual truth again went to Lalita then finished the purchase. Now have to wait to see the quality of the bracelet.

  • 1/5 gowthaman s. 2 years ago on Google
    Worst jewellery shop in coimbatore..... Poor quality..... Fake adds , don't trust their add.

  • 1/5 RAFIK M. 2 years ago on Google
    Wrost service from staffs not provide timing very delay ...worst experience Kindly advice management team .your manager also poor solution provide .....

  • 4/5 alan b. 2 years ago on Google
    It's nice and not crowded service is also good

  • 5/5 Malavizhi T. 1 year ago on Google
    Service always excellent. Rate compared to other shop here good rate . We are customer from 2016. Thank you very much for all your cooperation.

  • 5/5 Sathya M. 1 year ago on Google
    This is a good place to buy jewels mainly invest purpose because of their low wastage charges.they keep simple ornaments which can yeild profit while disposing. Good and transparent in their business..keep it up..

  • 5/5 Saravana K. 1 year ago on Google
    My shopping experience was amazing, beautiful designs, value for money. Staffs are very courteous. Looking forward to shop more from lalithaa jewelry again.

  • 5/5 Disconnected 1 year ago on Google
    Excellent Service. Nice collections at Lalithaa Jewellery, Townhall, Coimbatore. My purchase was definitely value for money compared to other stores. Their schemes are also pocket friendly. A sales person named Gopalakrishnan attended to us. He was very patient and efficient. Would definitely recommend customers to ask for Mr.Gopalakrishnan's services when visiting the store.

  • 5/5 ramya v. 1 year ago on Google
    Wonderful. They have the nicest staff of all jewellery shops. Lowest wastage rate. Good company culture.

  • 5/5 noyal m. 1 year ago on Google
    Jenitha very very good and familiar experience sales representative at Lalitha jwellers shop and good experience for me also nice thank you Lalitha jwellers

  • 5/5 aarockiyam a. 1 year ago on Google
    Excellent services, Good hospitality towards customer (us). Thank you all

  • 5/5 farook a. 1 year ago on Google
    Recently purchased an item at this store and the ambiance was so excellent. Sales man at silver section Mr.sathish guided and helped me a lot. A special thanks to him.

  • 5/5 Lavanya V. 1 year ago on Google
    Excellent designs at reasonable price compared to other jewellery shops.💪😎... Staffs are very kind and patient enough to handle different types of customers🤩🤩.... Overall very good service and Nejamave Kashta pattu earn panra amounta waste panna kudathuna athu Lalitha la Matum than mudiyum 😃🥰

  • 4/5 radhika s. 1 year ago on Google
    Very good service. In all sections we are served in a very pleased manner. Good guidance too. Past ten years I have been buying from this shop. Thanks to Dharini( may be I am right) in diamond section.

  • 5/5 Sakthi A. 1 year ago on Google
    I have visit & purchase in Coimbatore store on today morning, service is toooo good from sales staffs Mr Arumugam ( rign section) & varsha ( Chain section)., I'm very satisfied from your service., pls keep it & go ahead with your best service,. All the best guys.... 👍👍👍

  • 5/5 Niranjan P. 1 year ago on Google
    We purchased a Necklace in Lalitha jewellery coimbatore.We were attended by Mr .Jayakumar and Ms.Vijayalakshmi the staff ,They supported us very well and I give 5 Star rating for them and for their customer service .thank you Lalitha jewellery....

  • 5/5 satish k. 1 year ago on Google
    Happy with the service provided. Saff explained the product details very well. I really appreciate and happy with the service and knowledge of the sales executive Logeswaryi. She really helped us in selecting right model as we expected.

  • 5/5 Pranavan V. 2 years ago on Google
    One of the Madurai famous Lalitha Jewellery is opened in Coimbatore town hall on last few years back. This shop has good appearance and the faculties working on this showroom welcome and suggest good models of diamond, platinum, gold and silver varieties. The customers visiting here will get good services on purchasing.

  • 5/5 Ilakkya S. 1 year ago on Google
    We started a new chit scheme today. madhumathi she attended us .she clearly explained about the scheme and kind service from her side.

  • 5/5 Preethi R. 1 year ago on Google
    Had very good experience with the staff Madhu, very polite and professional behavior. Explained the chit details clearly, it was easy to understand and plan.

  • 5/5 Tanishka S. 1 year ago on Google
    Very satisfied with your service .Theresa mam attend our purchase her present was very help full us thank you mam.definitely we visit as again.

  • 5/5 Attorney Judith G. 1 year ago on Google
    Had the most wonderful experience here.Bought a beautiful pair of diamond earrings that were exactly how we wanted. Also a set of finger rings. Service was excellent throughout. A must visit place. Girija and Logeswari sales executives were great at their work. Thank you! Regards, Judith George Advocate & IP Attorney

  • 4/5 Dhana s. 1 year ago on Google
    Fixed price and liked this policy. As a suggestion...... requesting to educate the sales staff regarding the questions asked by the customer in order to answer correctly.💐🙏

  • 5/5 Suresh S. 1 year ago on Google
    We have attended the person Ms. Kavitha. She has very nice 👌. And we have satisfied. Thank you so much for the service.

  • 5/5 Mariya T. 1 year ago on Google
    Lalitha jewelers is doing an amazing job at Coimbatore branch. The staff members are really excellent and also very kind while doing online shopping. I'm a person who is bit choosy while selecting a design and they were really patience with me, I should thank Mr. Aneesh of Coimbatore branch to help me with all the process, thank you once again for the team for helping me at crucial time

  • 5/5 sivagami m. 1 year ago on Google
    Very good service.We are satisfied with the gold collections. The staff named Mr.Gopalakrishnan was showed us different designs.He is treating us in a respectable manner.We liked his service.Thanks to him....

  • 5/5 abhinaya k. 1 year ago on Google
    This is my first experience here. I bought some jewel here and it was amazing collection. Sales representative Ms. Gayathri guided us right from the beginning till the end and made us choose the right design. Keep it up and am fully satisfied. Thank you!!!

  • 5/5 Ramanathan R. 2 months ago on Google • 2 reviews New
    Marvellous experience! Service was excellent. Collections are good and the purity of gold is excellent. Their monthly schemes are very useful if you want to save on wastage charges and still get value on maturity.

  • 5/5 Ponchithra K. 2 months ago on Google • 1 review New
    Customer service rendered by Ms Tamilselvi was excellent.She showed us all the designs with patience. Other staff were also friendly. Overall it was an awesome experience.

  • 5/5 Mohi k. 2 months ago on Google • 1 review New
    Your staff padmavathi's service towards customer is very kind and polite. We're very much happy on this purchase.


Call +91 422 230 3277 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Jewelry stores nearby

Sree Kumaran Thangamaligai - Oppanakara street coimbatore 641001 image
1
Sree Kumaran Thangamaligai - Oppanakara street coimbatore 641001
Jeweler
😠 Had a worst shopping experience..manager is very cunning and tries to always keep HIGH wastage.. they have charged us 15% wastage + 3% GST for long necklace, bangle and bracelets..moreover they haven’t intimated before about the wastage percentage.. We wish to see other shops for design but they wer...
4.60 (27.9K reviews)
Thangamayil Jewellery Limited image
2
Thangamayil Jewellery Limited
Jewelry store
😠 purely cheating at the time of purchasing gold. don't take gold chit i took 10k chit due to some personal reasons i paid a premium one month delay. due to that they are saying eligible free wastage is 78.98% not 100% but as per terms and conditions no such points. i have selected all the jewelry at...
4.70 (13.2K reviews)
D.A.R Jewellery image
3
D.A.R Jewellery
Jewelry store
👍👍 I have ordered bangles online.customer support is excellent and we can also opt for customization. They never make their customers to get compromise they are ready to remake size specifications and make us happy..Ramya and Koushika coordinated very well.i received product as I expected. Thank you DA...
4.80 (3.3K reviews)
Joyalukkas Jewellery image
4
Joyalukkas Jewellery
Jewelry store
👍👍 Very nice collection nd good service....
4.90 (1.8K reviews)
Sumangali Jewellers - Raja Street Showroom image
5
Sumangali Jewellers - Raja Street Showroom
Jewelry store
😠 I already had a bad experience from the Gandhipuram store where they over quoted the price and charged me 10x more for poor quality Kundan stones. I visited the Raja street store for the second time for a pair of earrings. The owner whoever that is made no sense. They said kundan and Polki are the s...
4.70 (1.2K reviews)
Last updated:
()