1/5 priyanka n. 4 years ago on Google
Worst
Customer
Service
ever!!
Got
a
Kundan
earings
and
a
bracelet
from
their
Coimbatore
store.
The
Stem
of
the
earrings
broke
and
I
asked
at
the
store
if
they
can
repair
it
and
give
it
to
me.
They
agreed
and
said
it
will
take
a
months
time
for
them
to
repair
the
earrings.
I
had
followed
up
with
them
if
the
earings
were
repaired
or
not.
On
the
first
call
they
said
the
earrings
are
ready
and
they
have
couriered
it
and
it
will
take
one
week
times.
The
next
week
when
I
visited
the
store
they
said
the
earrings
cannot
be
repaired.
On
my
third,
forth
and
fifth
visit
they
kept
saying
earrings
are
ready
and
waiting
for
the
head
office
to
courier
it.
They
took
three
months
for
my
earrings
to
repair
and
there
was
no
call
from
their
end.
The
Kushals
did
not
take
any
initiative
to
inform
about
anything.
Only
if
i
followed
up
with
them
I
got
an
answer.
3
months
they
were
just
making
me
a
fool
between
courier
and
if
the
earrings
can
be
repaired
or
not.
When
I
could
not
tolerate
it,
I
called
up
the
Head
office
and
spoke
to
the
Manager
directly
I
could
get
my
earrings
repaired.
I
had
also
purchased
a
bracelet
during
the
sale
time.
The
lock
was
not
correct
so
i
returned
the
bracelet
and
they
after
a
month
gave
me
an
other
piece
is
what
Kushals
says.
The
other
piece
also
had
the
same
problem.
I
had
visited
the
store
and
complained
the
same
but
there
just
refused
to
help
me.
After
being
so
patient
and
following
up
with
them
regularly,
I
got
frustrated
and
gave
them
the
bracelet
and
came.
Till
date
the
store
Manager
or
anyone
from
Kushals
has
not
given
us
any
call
to
pick
up
or
to
help
us
for
the
same.
They
have
happily
kept
the
bracelet
with
them.
Worst
worst
worst
ever
!!!!
No
values
for
their
customers!!!
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