1/5 Radhakrishnan Anavankkot N. 2 years ago on Google
The
packages
we
often
buy
has
to
be
double
checked
with
the
quantities
declared
on
the
print
of
the
bag
or
cartoon...We
often
end
up
shortages
and
in
fact,
we
pay
so
exorbitant
rates
with
a
hope
that
our
confidence
will
never
be
shattered.
I
had
the
worst
experience
on
last
Sunday...a
set
of
six
....found
to
be
five...at
home.
Since
I
live
in
Palakkad
City
..I
raised
my
concern
and
even
requested
them
to
send
my
shortage
by
courier...instead
they
insist
me
to
collect
the
one
piece
missed
personally.
Though
I
do
have
the
lifestyle
of
buying
Homecentre
products
last
two
decades
internationally
and
locally..never..ever
heard
about
this
sort
of
reckless
response
to
a
customer...undermining
our
efforts
in
spending
our
money
and
time...in
a
place
like
Home
Centre..of
Coimbatore..that
too
in
brookefields.....
Staff
needs
to
be
educated
in
knowing
the
customers
world
and
Home
Centre
needs
do
its
home
work
in
giving
the
best
of
service
to
a
customer..
Pls
take
care...what
you
buy...and
what
they
give....otherwise
you
might
end
up
another
day
of
your
valuable
time
in
pleading
or
convincing
them
to
realise
their
fault
at
our
cost....
I
wish
to
add
one
more
horrible
experience
from
HomeCentre
online
promotions***as
I
placed
multiple
orders...(just
three-days
back
16
Nov
2021)
each
having
different
delivery
dates.
One
glass
jar
was
received
in
an
ultimate
professional
pack,
surprisingly
in
a
broken
condition.
Its
seemingly
important
to
judge
that
the
glass
jar
was
packed
in
a
broken
state
to
cover
up
the
negligence
or
recklessness
of
the
packing
staff
against
monetary
risk
at
origin.
Now,
inspite
of
my
verbal
conversation
with
the
customer
service
rep
Mr.
Thushar
Aravind
and
inaddition
to
sending
him
all
he
needs
i.e.
images
..etc
that
too
within
30
minutes
of
my
receipt
of
the
broken
jar...he
comes
up
after
48
hours...stating
that
he
can't
open
my
images
which
are
sent
from
latest
Samsung
Mobile.
Now,
Needless
to
say,
what
all
we
have
to
go
through
with
such
sort
of
ignorant
customer
care
staff..how
long
my
follow
up
should
go
?
Pls
note
that
we
could
have
a
sort
of
nightmare
to
convince
these
kind
of
intellectuals
destined
to
ruin
the
image
of
an
establishment
and
as
well
as
the
precious
time
and
money
of
customers
indeed.
Pls
refrain
from
online***
shopping
of
Homecentre...Till
date
there
is
no
response
from
their
end
to
the
damage
issue.
In
fact,
we
have
rejected
all
further
fragile
glass
orders
booked
on
COD
basis
as
the
risk
is
high.
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