Zoomcar image

Zoomcar

Car rental agency

😠 Terrible mistake of renting Ford EcoSport from this place. The car looked average, interiors were bit changed. We drove it to kodaikanal and the car broke down while we are driving back to Coimbatore. Upon that their service was really bad.. we wasted so many hours to get our problem addressed. We... People often mention cars, experience, good, service, condition, vehicle, airport, customer,


Address

10, Madhusudhan Layout, behind South India Motors, TNHB Colony, Madhusudhan Layout, Civil Aerodrome Post, Coimbatore, Tamil Nadu 641014, India

Website

www.zoomcar.com

Contact

+91 1860 123 9666

Rating on Google Maps

3.90 (784 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: cars (13) experience (11) good (11) service (10) condition (7) vehicle (7) airport (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shikha J. 4 years ago on Google β€’ 9 reviews
    Terrible mistake of renting Ford EcoSport from this place. The car looked average, interiors were bit changed. We drove it to kodaikanal and the car broke down while we are driving back to Coimbatore. Upon that their service was really bad.. we wasted so many hours to get our problem addressed. We had to book a cab by our own, missed our flight. Our entire trip was f@#ked up... Worst experience!!!
    6 people found this review helpful πŸ‘

  • 1/5 Vaibhav S. 4 years ago on Google β€’ 109 reviews
    Stay away. Cars are in bad condition. Staff is not courteous. Look at the car they gave me. It had a recent clutch plate change and had lost the power it should have delivered. Not to mention the prominent dent on the front side.
    2 people found this review helpful πŸ‘

  • 1/5 Raja M. 2 years ago on Google
    Worst Service - Please learn from the other car rental service companies. Please see below my experience with Comfortz car at Coimbatore . It was nice experience with Comfortz drive -Coimbatore , they have free airport pick up and drop off . We booked i20 and to my surprise they gave me very good car ( less than 19k Kms) and car was in good condition - when I checked the other cars they have most of the cars are in good condition ( less than 20K Kms) - Totally it was good experience and im frequent traveler to multiple cities and I’m glad that I found best alternative for Zoom cars - they have very bad customer service and worst cars - all of the cars I have tried so far with Zoom was greater than 80K Kms and car was in very pathetic condition. Now I’m happy that Comfortz cars provide good customer service and very good cars .
    3 people found this review helpful πŸ‘

  • 4/5 martin t. 4 years ago on Google β€’ 98 reviews
    Rental cars at affordable price ,you have your freedom, charged according to time and distance.priced under Two categories with fuel and without fuel. Need to improve location in maps because first cut is dead end leads to backside while using third Street it goes to front side. Check while taking car and any doubts call them they will assist. My experience at zoomcar is the Nexon i took for rent in kuruchi owned by bala very clean and nice ride.

  • 4/5 Kiran R. 4 years ago on Google β€’ 63 reviews
    Good and nice Staff. Car was not well cleaned. But when requested, the staff vacuum cleaned inside. Car was of really good condition.Hand off the vehicle was very easy. Overall good experience. Needs improvment on Vehicle Cleanliness Amenities for customers ( Toilet, Seating arrangements, baggage storage etc..)
    1 person found this review helpful πŸ‘

  • 5/5 Prabhukalyan N. 4 years ago on Google β€’ 60 reviews
    well behaviour and nice timing in pick up and drop.. Coupon code : prabhupj8ku Use this code to get flat 30% (upto 2500) on your first ride..
    1 person found this review helpful πŸ‘

  • 3/5 Dineshkumar K. 4 years ago on Google β€’ 49 reviews
    The Zoomcar pickup spot is not an actual rental office but a garage. There arent much staff on the property and also the vehicles provided are very old and dirty. The vehicle provided to us also had problems, the steering wheel alignment was not proper. Though we could raise a complaint. The service and vehicle offered for the price we pay is not worth it. I would suggest to take self drive cars from any other place in Coimbatore
    1 person found this review helpful πŸ‘

  • 1/5 Nirmal J. 3 years ago on Google
    I had a Such bad experience with zoomcar . I am waiting for my refund. It is going to be more than one month . And they customer caring is zero 🀬🀬.. this was a worst experience with zoomcar . I won't come back again to zoomcar ..
    2 people found this review helpful πŸ‘

  • 4/5 Nrupesh G. 2 years ago on Google
    A decent Zoomcar return spot near the Coimbatore airport. About 700m away from the airport. I had to drop off the car early in the morning and I was assured that someone will be there to drop me off at the airport - but no one was available early in the morning and I had to walk back to the airport. You do get someone to drop off during regular hours.
    1 person found this review helpful πŸ‘

  • 2/5 Gowtham J. 1 year ago on Google
    Not clean, bad service
    1 person found this review helpful πŸ‘

  • 1/5 pooja b. 1 year ago on Google
    Pls skip this establishment, it's terrible & not worth your money. Jayasurya & Surya - fleet managers are highly irresponsible & disrespectful.
    1 person found this review helpful πŸ‘

  • 5/5 Udhaya k. 5 years ago on Google β€’ 37 reviews
    Place is very large and spacious. But, the way which you drive for that pickup point is too narrow . Except that their service was good

  • 4/5 Dinesh K. 5 years ago on Google β€’ 25 reviews
    Every thing was good .. but still now I can able to upload my fuel bill.. no response from customer service

  • 5/5 Thahsin S. 5 years ago on Google β€’ 19 reviews
    Zoomcar is very useful and the people over there are soo helpful .We got a car which we were in need very urgently and we got the car .And the people helped me to pay as i had cash in my hand and wasnt in my bank

  • 5/5 Kevin S. 5 years ago on Google β€’ 13 reviews
    I reached an hour before my booking time which was a sensible decision as the car was very dirty, so cleaning took about 30 mins and to go through the checklist properly took another 25 mins, the guys at the facility will try to hurry up things and will say everything is in good working condition but it's better to check it beforehand. Car allotted to me was a fantastic Ford ecosports, no issue with the car, smooth ride overall, but i feel there should be no human intervention while taking delivery and while surrendering the car. Thnx to ZoomCar I had a nice experience. πŸ‘

  • 4/5 Arunkarthik V. 2 years ago on Google
    My vehicle got delayed by an hour due to severe traffic near airport.. staff there was quite supportive and responsive.. I was able to park my 2wheeler there without any issues.. car’s exterior was too bad.. can be improved.

  • 1/5 Sathish P. 4 years ago on Google
    Extreme bad experience with zoom customer care. They handed over vehicle without inspecting the car it doesn't have left mirror. Due to improper condition we have lost our trip

  • 5/5 Sanjai D. 6 years ago on Google
    Best place for self rented cars... Awesome service..

  • 2/5 Vicky K. 5 years ago on Google
    Dirty cars, so much delay to get the car, very unprofessional way of handling customers, etc..

  • 1/5 Local D. 1 year ago on Google
    Third class service. Owner behave like begger . Without any information they are giving law threat to their customer. You can't do business without customers blessings.

  • 1/5 just p. 1 year ago on Google
    Total scam no one answers the cystomer call center. Filthy and faulty cars. Do not use even for free.

  • 1/5 britto j. 6 years ago on Google
    Staff is very rude and the have unnecessary doubts on the customers ... they are having an attitude that they are give the car for freee.....πŸ‘ŽπŸ½πŸ‘ŽπŸ½πŸ‘ŽπŸ½πŸ‘ŽπŸ½πŸ‘ŽπŸ½πŸ‘ŽπŸ½

  • 1/5 vipin b. 2 years ago on Google
    Worst experience the car was not clean and some big noise was coming under the hood i request them for another vehicle but they did not so i had to take that vehicle itself

  • 5/5 Priya D. 2 years ago on Google
    Helpful staff and best place to get different variants of self-drive cars

  • 5/5 Ganesh K. 2 years ago on Google
    Easy pick up

  • 4/5 Easwaramoorthy B. 2 years ago on Google
    Nice


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