Jos Alukkas Jewellery image

Jos Alukkas Jewellery

Jewelry store

😠 Very poor service...Very lethargy the workers are. Actually v selected few rings suddenly one worker came and took all of that and replaced in the showpiece area and v were waited for more than an hour, the worker there keep on searching for models for a long time.very very poor customer satisfactio... People often mention service, good, customer, experience, collections, shop, Good, Alukkas, customers, jewellery,


Address

100 Feet Road Door No192, Gandhipuram, Tamil Nadu 641012, India

Website

www.josalukkasonline.com

Contact

+91 422 248 1916

Rating on Google Maps

4.10 (1.4K reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 8:30 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: 10:30 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (19) good (19) customer (16) experience (14) collections (10) shop (10) Good (9) Alukkas (8) customers (8) jewellery (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Aishwarya K. 3 years ago on Google
    One of my favourite thing about Jos Alukkas in Gandhipuram is the customer service. The manager is here is a gem who helps you out and takes care of you and your needs. Only suggestion for improvement would be to have a wider range in the silverware. The anklets and rings collection are not satisfactory at all. Good place to buy temple style jewellery in pure gold.
    2 people found this review helpful 👍

  • 1/5 Sundara Vadivel (. 5 months ago on Google
    patience and neat assistance by sales person. initially he said 19% VA but then came bargaining person with pathetic attitude, quoted jewellery cost + 23% VA, and without bargain he reduced the VA to 19%. I asked for 15%. They lost me for just INR 1000. While some customers might haggle, others accept the given rate. Here more than money their putting off attitude made me not to buy. No more joy alukas
    2 people found this review helpful 👍

  • 3/5 Vimal P. 2 years ago on Google • 241 reviews
    Good but could make more collections and quality should improve bit more - staffs all very helpful to find things overall good

  • 5/5 Beena C. 2 years ago on Google
    Our family is a regular customer, The ambiance is so good. The staff and manager are excellent with their customer service. As there is no fixed price you can compare and definitely ask for the discount in wastage. There are different models where you can search and take as you wish!!!
    1 person found this review helpful 👍

  • 2/5 diana d. 11 months ago on Google
    Collection is good. But pricing is too high for silver. By putting extra price in the bill they will create some fake discounts and reach nearer to the exact value even that will be higher than the actual price that it is to be. For taking back our old ornaments they will round down the value of wright. And from that again a 20% wastage will be deducted. Where your silver is underweighted and took back in today's price.
    1 person found this review helpful 👍

  • 2/5 Manikandan A. 1 year ago on Google
    I had a bad experience in this showroom especially... No staffs attending properly and not clarifying our doubts. In silver section not at all attending our requirements. Taking too much time, past 10 yrs, i used to purchase gold in Jos Alukkas only in various branch but this branch is very worst ever experience i had last time... They said the man power is less it seems.. I was very excited about why they don't sell the gold and not showing interest towards to the customers..
    1 person found this review helpful 👍

  • 5/5 Green_fairy 1 year ago on Google
    The hospitality is very good I never expected😍 I always gonna buy jewelry there😊 collections r awsm n the staffs n owner are the best I ever met❤ I chose the best shop for my wedding jewels🥺🌼💯✨
    1 person found this review helpful 👍

  • 1/5 KEERTHANA V. 1 year ago on Google
    I happened to purchase platinum ring here, customers were treated based on their looks and money they spend and also linguicism was at peak_ we don't expect any gifts we need only quality products worth for our money.. AND 58 YEARS BIRTHDAY CELEBRATION advertisement was only for this Lowkey MUG neatly wrapped who needs it ???? Guys grow up plz
    1 person found this review helpful 👍

  • 1/5 POO V. 2 years ago on Google
    I am. Feel very bad ,customer treat based on money, plz don't do like this... Don't given the this type of complement...(very old) All are equal sir... Gift big or small that's the no problem sir....but Lookwise not good😠... Finally I am very un happy
    1 person found this review helpful 👍

  • 1/5 natarajan.r n. 2 months ago on Google • 22 reviews New
    Worst experience with the Coimbatore 100 ft road shop. The company visited the Govt School and requested my wife who is a teacher to open monthly Savings Scheme and 11 months paid. Assurance upto 17% no Wastages. When we redeem the chit, company showed jewels and no Wastages % mentioned in the tag. According to their convenient they quoted Wastages. In my case they demanded 20% Wastages and differential amount in Wastages I have to pay. How can we know the Wastages if not mentioned in tag of each jwell. Not happy with the mode. The person who showed the jwells is in full confusion in calculation and explanation. No Transparency in sales. Indirectly they influence us to select items which they want to sell using Wastages percentage. My sincere request is not to do any shopping with the shop. Today my wife purchased using monthly Savings Invoice no CO GST32362 Dated 13.01.24 Regards Natarajan R, AGM Retired , Canara Bank, Regional Office,Coimbatore

  • 4/5 Jayakumar T. 1 month ago on Google • 19 reviews New
    This is one of the leading Jewellery shop in Coimbatore located in 100 feet Road, Coimbatore. Good Shop to shop Gold, Diamond and Silver. But Making charge starts from 12% on gold and 25% on Antique. But when you go for exchange of coin they want to melt it then only exchange happens. I don't know, they have machine everything but would like to melt the coin.

  • 1/5 Sandeep S. 5 months ago on Google • 13 reviews
    The edges of their set up are very sharp, it cut the ankle of my kid. What's more shocking is that the staff didn't care a bit when we asked to take care of it for the future. It doesn't end here, they did not have a first Aid kit and I was laughed at by the staff for asking one. Service over business, hope they realise one day before writing a ten page answer that the staff is trained and everything is perfect!

  • 5/5 Anjala A. 1 month ago on Google • 5 reviews New
    My lucky shop. All design and service is too good. The employees behavior is good

  • 1/5 BALA V. 1 month ago on Google • 3 reviews New
    Poor customer service, the staff doesn't want to show any collections,he was speaking with a gang and his mind was to be part of the gang to make some gossips or whatsoever. We don't come for timepass to jewellery. My wife insisted me to go some other shops like Joy Alukkas or Tanishq but I convinced and took her to Jos Alukkas just to try and purchase new collections since it's the first time here. Seriously regret going there and wouldn't recommend at any cost for anyone in100ft road branch...

  • 4/5 Raghavan N. 4 months ago on Google
    Service is ok but language barrier most of the employees are malayalis. Billing service can be improved, need to wait for a while for a billing

  • 4/5 KARTHIK B. 5 months ago on Google
    Nice designs need more optional design for mens

  • 5/5 Mounika P. 5 months ago on Google
    I have purchased a necklace and a stud. The service was too good. There are many new collections. Satisfied with my purchase.

  • 5/5 Chandni H. 2 years ago on Google
    I have been purchasing from Jos Alukkas since 2015. I tried many other places too, however the designs in Jos Alukkas are unique which made it my favourite place. The people are kind and friendly. I have had the best experience overall. If you are looking for unique jewellery designs then Jos Alukkas is a good place.

  • 5/5 Chandru R. 8 months ago on Google
    I had the privilege of engaging with Mr. Vishnu, the Senior Branch Manager at JOS ALUKKAS (Coimbatore), and I must say that the experience was nothing short of extraordinary. He is an absolute gem of a person, a remarkable human being, and an invaluable asset to the jewelry industry. I am deeply grateful for his exceptional service and would like to express my heartfelt appreciation. From the moment I entered JOS ALUKKAS, Mr. Vishnu's benevolent nature and willingness to assist were evident. His kind-heartedness and compassionate approach truly set him apart. He possesses an innate ability to comprehend the unique needs of customers, making every interaction a pleasure. One of the most notable aspects of my experience with Mr. Vishnu was his prompt and impeccable responsiveness. He consistently went above and beyond to address any concerns or queries I had, providing timely and comprehensive assistance. His dedication to ensuring customer satisfaction is truly commendable and deserves recognition. I wholeheartedly recommend Mr. Vishnu to anyone seeking an extraordinary jewelry shopping experience. His commitment, expertise, and unwavering dedication to customer satisfaction are truly exceptional. Thank you, Mr. Vishnu, for your outstanding contributions and for making my journey with JOS ALUKKAS an unforgettable one. Your excellent work is highly appreciated.

  • 5/5 nandhu s. 6 months ago on Google
    Good customer service.. collections are unique and good..not to forget,manager Vishnu is very calm and handling customer well.. overall very satisfied..

  • 3/5 ASHWATHI KRISHNA R. 6 months ago on Google
    The service is good until you pay for things then when u have to buy bill after payment, there’s no one to guide you and the attendees are less at bill counter

  • 5/5 Radhamani S. 7 months ago on Google
    Good shop quality.sales person very friendly behaviour.budget jewlery available.916 kdm .

  • 5/5 Satish P. 8 months ago on Google
    Had a great shopping experience at joy alukas, coimbatore. Their collections are unique and elegant. Sales executive Manonmani was very kind, patient and helped us in selecting the jewellery.

  • 5/5 Ashwin Narayanan S. 6 months ago on Google
    Amazing collections! Great customer care! The salespersons are just amazing.

  • 5/5 shivsamsruthi 2 years ago on Google
    Very customer friendly service. Good collection. If you're not priced conscious.

  • 4/5 Deepa C. 1 year ago on Google
    The ambiance was good .. Collection was good.. But I didn't like the way of treating if the person purchase they are nice. If not they are rude. Its up to the customer wish if they r willing to buy or not or they didn't like the design... So plz look @the treating of people.

  • 3/5 shridevi k. 1 year ago on Google
    It was Good earlier. Now their service is not good. I hope their employees acting skills gone. May be they are getting paid very less so they don't want to act nice to customers. If you are going to buy big jewellery you can opt this place, but if you are gonna get 2,3,4 grams definitely not a good choice. More money more respect. I have visited there so many times, this time it's weird experience. ✌️✌️

  • 5/5 Sri D. 1 year ago on Google
    Authentic designs, Great customer service. Good shopping experience.

  • 5/5 Sujay 1 year ago on Google
    Regular Customer. Good collections and so far good experiences. All of my family occasions and ceremonies we will prefer Jos Alukkas in 100 feet Road.

  • 3/5 Manju B. 1 year ago on Google
    We must be very much aware while they give us the estimation for jewels. Also our own calculation as per their percent is much better.

  • 5/5 Gomathi S. 1 year ago on Google
    Great experience in Jos alukkas... Customer friendly shop.. Vishnu and Sony sir.. really thankful to both of you for kind and patient behaviour... All of you must visit Jos alukkas Coimbatore branch

  • 5/5 Ibrahim M. 1 year ago on Google
    Loved their customer service and ambience. The staffs here are so patient and kind to understand of the requirements of customers and I feel this is the most important factor for long term success.

  • 1/5 தமிழா தமிழா 3. 2 years ago on Google
    They malayalis treat Not good They need only our money not good service I have so upset to went there shop 7.11. 21 No proper response Bad bad bad bad Pls peoples should avoid that shop

  • 5/5 Bala K. 1 year ago on Google
    Best items gold , silver, platinum jewelry. Reasonable cost

  • 5/5 Preethi J. 1 year ago on Google
    Collections are amazing and you get it in all the price range, just go for it.. quality and design is perfect. Special mention to USMAN - he has been a fantastic person throughout my purchase. Such a warm and pleasant gesture, Thank you so much Usman for your prompt service. Also manager - Santhosh, you made us very comfortable and thanks for all your special discounts!

  • 3/5 Karthika U. 1 year ago on Google
    Collection ok but we brought a earing but they gave us another customer earing so there was like a confusion and we waited 30 mints finally we got what we brought, can avoid this carelessness

  • 5/5 ajay s. 2 years ago on Google
    Superb experience, small playing area for kids is there

  • 4/5 Arun R. 2 years ago on Google
    Collection is great always and the service is awesome. Though they have a big underground parking area, they don't allow two wheelers and ask customers to park vehicles on the road. This causes huge traffic here

  • 5/5 Sooraj v. 1 year ago on Google
    Staffs very good to service with customers any design they will ordered and given

  • 5/5 Niha Y. 6 months ago on Google
    "I am very satisfied with my shopping experience at Jos Alukas, thanks to the polite and helpful behavior of the staff, including Manager Vishnu and Nijo."

  • 1/5 Arnika T. 5 months ago on Google • 2 reviews
    Very poor service...Very lethargy the workers are. Actually v selected few rings suddenly one worker came and took all of that and replaced in the showpiece area and v were waited for more than an hour, the worker there keep on searching for models for a long time.very very poor customer satisfaction... I strongly recommend plz don't waste time there if they don't respond properly... No one is going for timepass to purchase jewel i think.this they should keep in mind... They should train workers how to communicate..
    3 people found this review helpful 👍

  • 5/5 ashwini r. 1 month ago on Google • 2 reviews New
    Excellent experience with Mr. Aldo And really appreciating Mr. Nithin’s service …It helped us choose our jewellery we need such kind of humble and friendly persons in Jos alukkas. We need more new collections too..


Call +91 422 248 1916 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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