Very freshly made donuts here..good service . I'm alittle worried about the jellie and vanilla creme donuts. Must of had about a teaspoon of filling. Alittle disappointed. Not like i remember it from before.

Drive through is on point orders are always correct. And beverages and sandwiches are always hot and served, right?

Great coffee!! Great service!! I got the signature latte and my bestie got an ice coffee. Not a lot of ice. Does not taste like other Dunkin’s all sugary and heavy on the syrup. Very well blended. The line is always in the main road lane. It seems people don’t mind waiting because the coffee is GOOD! They are slow with ordering, but very friendly. Highly recommend! Very polite.

Customer service is acceptable but not outstanding and for some reason they always are out of something, I've been to better locations than this one

I placed a last minute order via the mobile App. 3 dozen Donuts and two jugs of Joe. Because the Donuts were not the random assortment I was given a notice that it might be delayed. When I arrived at this location everything was already ready for pick up. If they can pull this off I really can't imagine what they can't do in there.

Wow costumer service exelent. The employees friendly and very polite.I went there 2 times while i was in DC . My orders were right how i ordered and i was so happy because that never happens here in NY because they always messed up my orders and employees give me actitud.

I have been treating myself to a Dunkin' brunch every Saturday afternoon for at least 5 years. I appreciate the turkey sausage, cannot eat the regular. Wakeup wrap great dipped into the avocado spread. The Everything Minibagels are addictive! Before Covid, I ate inside, loved the neighborhood coffee shop atmosphere. The last 3 years have been drive thru, eat in my car in the parking lot. All employees are wonderful.

I was okay with not getting a good morning returned to me each time I greeted the employees, but to mess up multiple times with my order was a bit frustrating and disappointing. I swiped my loyalty ID to get the $3 cold brew and was told “No” and that “the regular price for cold brew is $3.59…” regardless of the special ran and the cheaper price I showed via my app. Not only did I end up not saving $2+ but I got shorted on my change due and requested the remaining amount (still was incorrect), didn’t receive a straw (went back for it and actually got a goodbye greeting after my 3rd/last request for something), and my medium cold brew didn’t even have the standard 3 shots/swirls of flavor added when requesting a medium (I received 1 each but didn’t realize this until reaching home and tasting my drink and reading the label on the cup). 😫

My husband and I don’t understand why Dunkin does not call out order/ticket numbers. Instead they call out the content of the order. We’ve had this happen where someone else took our order because they ordered the same thing. At this location though, customer service isn’t great. When we asked an employee to call out the order number, they got an attitude with us. They don’t always call out the exact content. This employee called out, “two sandwiches.” There were 2-3 other people waiting for their orders. How were my husband and I supposed to know what they ordered :/

Lately since I’ve been going to this Dunkin’ Donuts my orders have always been messed up it was never like this in the past and I’ve been come to this Dunkin’ Donuts for eight years today I ordered a cinnamon bagel with cream cheese and butter I got a cinnamon bagel with butter and it’s not even toasted last time I order food I got the total opposite of what I asked for I think I’m gonna gave this Dunkin’ Donuts a break for a while

Always an easy run to this dunkin in the morning. Plus they have a drive through which is great.

Love my local Dunkin. Keep up the great work!

My order was incomplete. I ordered a large Charlie Cold Foam and received a large iced coffee no cold foam. When I asked where was the foam the topping was added and given to me with still no drizzle or sprinkles. I guess some locations are better than others and know how to make the drink as it should have been.