1/5 Caitlan N. 2 years ago on Google
Our
experience
today
was
embarrassing
horrible.
I've
been
to
cracker
barrels
all
over
the
country
and
enjoyed
the
experience
everytime.
Never
again
will
I
be
visiting
the
cracker
barrel
closest
to
my
own
home
though.
The
experience
started
off
bad,
we
put
our
names
down
(including
our
phone
number)
to
get
a
table
and
were
told
there
would
be
a
10-15
minute
wait.
We
wandered
around
the
gift
shop
as
10,
then
20,
then
30
minutes
passed,
never
hearing
them
call
anyone's
names.
Finally
we
moved
to
the
candy
section
thinking
our
turn
would
come
soon,
where
we
watched
a
group
come
in,
and
get
seated
immediately.
Confused
we
walked
up
to
the
stand
to
find
out
where
our
name
was
on
the
list.
After
3
different
employees
walked
up
to
the
stand
and
ignored
us,
one
finally
stopped
and
asked
us
"how
many?"
I
replied
that
I
was
just
trying
to
find
out
where
our
name
was
on
the
list,
to
which
she
laughed
and
said
they
hadn't
had
a
wait
for
a
while.
My
husband
and
I
both
replied
with
looks
of
confusion
that
we
put
our
names
down
30
minutes
ago
and
were
told
there
would
be
a
15
minute
wait.
That's
when
a
manager
came
over
and
chastised
us
for
waiting
so
long
before
saying
something.
She
proceeded
to
also
laugh
at
us
because
again
"we
haven't
had
a
wait
for
a
long
time!".
So
things
started
strong,
we
decided
to
brush
it
off
because
we
were
both
really
looking
forward
to
eating
in
at
cracker
barrel
which
we
understandably
hadn't
done
for
a
long
time.
10
minutes
passed
sitting
at
the
table
before
a
server
finally
appeared
and
rushed
to
take
our
drink
and
food
order.
Another
10
passed
before
we
received
our
drinks
from
a
different
server,
who
said
she
would
be
back
with
straws
and
didn't
appear
again
for
another
10
minutes.
Our
food
took
a
reasonable
amount
of
time
to
come
out,
but
was
brought
by
yet
another
server.
We
didn't
see
our
actual
server
(the
one
that
took
our
order)
again
until
we
were
almost
done
with
our
food,
which
had
clearly
sat
in
the
back
for
some
time
as
it
was
all
cold
except
for
my
fish
which
I
assume
the
rest
of
the
food
just
waited
for.
At
one
point
during
our
meal
a
different
server
noticed
that
our
drinks
were
empty
and
offered
to
bring
refills,
which
we
greatly
appreciated.
My
husband
guzzled
his
immediately,
and
I
took
a
few
sips
of
mine
before
realizing
that
it
was
in
a
remarkably
dirty
cup.
I
even
scraped
the
dirty
part
and
said
to
my
husband
"please
help
convince
me
this
is
some
of
the
peach
flavoring"
as
we
were
drinking
peach
tea.
He
assured
me
it
definitely
was
not
the
flavoring.
The
second
time
that
we
saw
our
server
(when
she
gave
us
the
check)
she
proceeded
to
tease
my
husband
for
not
eating
all
of
his
mac
n
cheese
and
didn't
take
the
hint
when
he
remained
quiet
but
clear
that
he
did
not
want
a
box.
The
macaroni
was
cold
and
runny,
we
definitely
would
have
eaten
it
if
it
was
palatable!
Then
she
decided
to
tease
me
because
I
didn't
drink
the
refill
of
my
peach
tea.
I
clearly
stated
that
the
cup
was
dirty
(which
was
very
obviously
noticeable
as
seen
in
the
picture
included
in
this
essay)
she
laughed
and
asked
if
I
wanted
a
drink
to
go
then.
At
that
point
we
just
wanted
to
get
out
of
the
building
as
quickly
as
possible.
We
had
been
looking
forward
to
trying
the
new
alcoholic
drinks
and
having
dessert,
but
that
was
completely
out
of
the
question
with
the
service.
We
originally
went
today
to
have
breakfast
but
by
the
time
we
were
seated
only
the
lunch
menus
and
limited
breakfast
menu
were
available.
The
icing
on
the
cake
was
when
I
tried
to
pay
on
my
phone
as
advertised
on
the
table.
The
QR
code
provided
took
me
to
a
website
which
instructed
me
to
download
an
app
that
I
was
unable
to
locate
in
the
play
store,
so
I
had
to
go
to
the
register
to
pay.
I
watched
the
woman
at
the
register
walk
away
from
it,
instruct
someone
else
to
come
to
it
to
help
me,
who
then
instructed
someone
else
to
come
to
it
to
help
me
before
I
could
finally
pay.
She
proceeded
to
yell
over
my
head
to
her
friend
the
entire
check
out
process,
never
looking
at
me
or
saying
a
word
directly
to
me.
2 people found this review helpful 👍