3/5 George C. 9 months ago on Google
Customer
service
is
inconsistent
across
wait
staff
and
could
use
major
improvement.
Food
is
of
average
quality.
In
my
opinion,
the
Google
review
rating
of
the
restaurant
is
inflated.
Originally
I
ordered
my
beverage
to
start
my
meal
and
asked
the
waitress
to
come
back
later
to
take
my
meal
order.
She
came
back
10
minutes
later,
removed
my
menu,
did
not
ask
me
what
I
wanted
to
order,
and
moved
on
to
a
new
party
which
just
arrived.
Waitress
talked
to
the
new
party,
took
their
order,
and
disappeared
for
approximately
20
minutes.
Next
time
I
saw
her,
she
was
bringing
out
food
for
the
party
which
arrived
after
me.
I
said
“excuse
me”
as
she
walked
by
my
table
after
when
she
finished
bringing
the
other
table
their
food
and
was
ignored.
I
then
walked
over
to
the
waitress
to
mention
that
she
forgot
to
take
my
order.
She
claimed
I
ordered
something
and
I
mentioned
that
I
had
only
ordered
a
beverage
and
nothing
else.
The
waitress
placed
the
food
order
and
the
food
arrived
10
minutes
later.
I
ordered
a
pizza
and
it
was
average.
The
crust
was
burnt
on
some
of
the
edges.
The
toppings
themself
were
premium
quality
though.
After
my
food
came
out,
the
waitress
disappeared
again.
Once
I
finished
my
food,
I
could
not
find
my
waitress
to
request
the
bill.
I
saw
her
on
her
phone
texting
inside
(I
was
sitting
outside).
Another
waiter
stopped
by
and
asked
if
I
was
done
for
my
food.
He
was
super
helpful
and
prompted
my
waitress
to
quickly
bring
me
the
bill.
Overall,
I
was
very
disappointed
in
the
service.
I
understand
when
wait
staff
mess
up
one
aspect
of
the
service
and
try
their
best
to
make
the
rest
of
the
meal
pleasant
for
the
customer,
but
the
entire
service
had
continued
issues.
