My first Vapiano experience: What a dump! Long wait despite few customers, staff slow and uncaring, the counter and everything around greasy, no lasagne (out), the then alternative culinary pasta experience itself rather mediocre. At the bar again a long wait, no beer from the tap (also out). Can’t fathom what the hype is all about. Not recommended.

Really like the pasta here. You can add your own basil leaves and choose your own pasta. Made by order so it is fresh and really delicious.

We went to this place on a school trip and there were several complaints from lots of students. A table of 6 were left with no food after all other students were ready to leave. I ordered a still water 4 times from two different waitresses and I didn’t receive any water at all. I also ordered a carbonara and it came after 40 minutes when all other students were finished eating. It was extremely under cooked so I sent it back and it was handed back to me 8 minutes later the exact same. The coke was the only thing I was ok with. The only positive thing I have to say is that I received a full refund after a few minutes chatting with the manager. All together stay far away from this place.

We came here to eat because there are gluten free options and we are visiting Koln for 2 nights. The card system is strange but if this is how they do things in Germany then that's fine. I ordered my gluten free pizza and a drink 30 seconds after my boyfriend ordered his pizza and drink. The wait was quite long but eventually my buzzer sounded and I collected my pizza. My boyfriend continued to wait and wait, assuming his pizza would be ready within a few minutes of mine. His buzzer did not work it seemed so when he went to the counter his pizza was ready a while but had been put back in the oven and was hard and was too crispy and dry. Should the chef or waitress not notice us waiting, one person with food and the other with none? The restaurant was almost empty, not difficult to look after needs of a small number of guests. My pizza was very undercooked, not enjoyable really. The bill was almost €45 fir 2 pizzas and 3 Coca Colas. I would not recommend it, especially as we saw something small and furry run past the bar just as we finished our food.. awful!!

Terrible, incompetent staff. Came to collect a take away order, greeted by unfriendly staff who handed us our food. The staff didn't read the notes with our order, we ordered the bbq chicken pizza without bbq sauce, it was smothered in it. They forgot the ham on the prosciutto fungi pinsa, which was a standard ingredient. The ingredients didn't have much flavor overall. Won't ever eat at a Vapiano's again.

Had to stand 45 min in the queue to get some pasta. That did not even taste good in the end. Ridiculous... No wonder their business is doing bad.

They let in more people than they actually could fit (probably because of an concert near by). Tables haven’t been cleared in a long time. The waiter that welcomed the guests seemed to be the only nice person for our stay.

Personal try to do as best as they can. Of course no longer Vapian as it was. Mid day, and not Champignons, neither rucola available. 4 poeple trying to cook, serve and clean a big restaurant. If price is needed o.k. otherways there are better options in Köln.

Nice food, although a little pricey. It fills you up very well and also the drinks are good. Would recommend. Spent like 22 euros per person.

It is wonderul płace with good quality of food. It is płace for you. Cheap and full food and taste. I recommends pizza, Salads, soup, pasta with excellent deserts. You have to be here and taste it.👉🍽🍷🍾 If you are hungry, come in and dance💃🕺♥️

Please keep this guy out of the kitchen who was working on 26.02.22. Pasta arrabiata was almoust unedible, it soaked oil. I have to say that I was eating it all bcs I was that hungry. No service on the bar - I waited to get some coffe to wash this oily rubbish down but nobody cared abt me standing there. Never again. Edit: you think its first time? Think again! Do not replay with your BS. This Vapi is a mess since last summer.

Really nice and tasty, good quick service ..very quiet time around 2:30. As always Vapiano is reliable.

Great place with live kitchen, with your own customization. Ambience: good - outdoor & indoor seating Taste : good Value for money: good Location : nearby to Köln messe S-bhan station and köln triangle Service : Friendly Recommended: Polo Piccante pasta and variety of desserts

Pinsa was good Lasagna could be better if it wasn’t in a cup, tasted nice There was no english menu at bar for drinks Place felt clean

Great place to eat during gamescom. It's a bit further away from the venue so there is less people there. I like the way you pay there. Food is okay-ish it's not bad but not out of world. Atmosphere can be quite and cozy depending on what kind of people sit around you Would eat there again after Gamescom

Very bad experience! We went to FIBO 2023, we were 5 people. 1 hour to order food, very slow process and bad organized. The cook that get the order didn't speak english and didn't make any effort. When we were getting the food we realized there weren't any forks...many people asked for forks and the cook shrugged the shoulders... After 10 minutes the forks came. The person that was getting the drinks in the bar was the same that was in the cashier, so whenever was a person leaving and paying, there was nobody on the bar. The food wasn't anything special and it doesn't justify the wait. Last year we went to another Vapiano and the experience was bad, this year we gave another chance.....no more!

During Launch or Dinner, if your hungr abd can't then come visit this place. Order Pasta to get the real Italian taste of Vapianno. Their pasta options are very good. My favorite Spinachi scampi pasta. They cook in front of you and very quickly and you could tell them to add extra Ingrediens. Every Herbs taste so fresh and try out their Tiramisu also really mouth watering taste. Guten Appetit 😋✌🏽

Extremely slow & a long queue to get any food. Please improve your efficiency.

Some one stolen my bag from there so be careful while dinning

Food: 3/10 Drinks: 5/10 Cleanliness: 10/10 Staff: 8/10 staff but 2/10 service Prices: 5/10 Interior/Exterior Deco: 10/10 Food waiting time: 2/10 Location: 9/10 Atmosphere: 7/10 Overall Recommendation: not recommended The was very underwhelming. The pasta was undercooked. The wait times were over an hour for some people in our group. While the waitresses were kind and professional, it seemed there was a staff shortage in the kitchen, as they could not keep up with the amount of customers (it really was not all that busy). The prices are not great either, especially for the quality of the food there. The only good things I have to say is the lovely interior and cleanliness of the restaurant, and that the people unsatisfied with their meals got a refund. Either way, I would suggest going elsewhere until the management improves the experience.

I was there yesterday... present in inna Müller concert...it was an unforgettable night...the food was very delicious ☺️ the staff was very nice and professional...i m sure i will come back to eat in vapiano restaurant...well done guys...💜

Unusual bad experience. The food was no good, half of the menu wasn't available

I go here regularly, because it is right next to my office but I regret it every single time. This is by far one of the most mis-managed restaurants in the country. Waiting times are huge, even though there are no guests. Every order is wrong. The staff is super unfriendly and the food is not good and totally overpriced. Please do not go here. I do not understand why this place hasn’t closed down ages ago…

It's a nice concept to pay with a card and pay at the end for all together with what you purchased with the before handed card. It was really empty there. The food was really good and the drinks looked good as well :)

Great concept, food is cooked in front of you. Lively spot

Great Food and Great Vibe

Excellent food at reasonable price. Kids loved it too.

Fast and good

Man this place isn’t consistent with other vapaino’s we have visited, undercooked dry pizza, should have known as it wasn’t crowded at lunch hour… smh definitely will reconsider visiting another location…

v.good restaurant, self service, Italian cuisine.