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IKEA

Furniture store Kitchen furniture store Bedroom furniture store Childrens furniture store

One of the Most Revieweds in Cologne


Address

Butzweilerstraße 51, 50829 Ehrenfeld, Germany

Website

www.ikea.com

Contact

+49 6192 9399999

Rating on Google Maps

4.20 (16.2K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 9 pm
  • Sunday: Closed
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: Click (43) Ikea (34) nicht (31) Collect (30) super (26) IKEA (23) furniture (20) collect (20) good (19) auch (19)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ramon M. 5 years ago on Google
    Oldschool Ikea. It can get very busy, especially in the parking lot due to traffic lights. Most members of staff enjoy their job and sparkle with joy. Sadly no vegetarian meatballs in this restaurant nor vegetarian hotdogs.
    5 people found this review helpful 👍

  • 1/5 E C 3. 3 years ago on Google
    (Translated by Google) Half a year ago you had the goods delivered to your home for € 6.99 and now during the pandemic the fee for self-collection, called Click and Collect, costs € 10 on top? I think you no longer tick properly. (Original) Vor ein halbes Jahr noch die Ware für 6,99€ nach Hause liefern gelassen und jetzt während der Pandemie kostet die Gebühr für die Selbstabholung, die sich Click and Collect nennt, 10€ drauf zahlen ? ich glaub ihr tickt nicht mehr sauber.
    3 people found this review helpful 👍

  • 5/5 Al Wasir I. 4 months ago on Google • 219 reviews
    Ikea is always my favourite for the vast collection and the reasonable pricing. We bought one shelf for our drawing room and a cupboard for our baby. Highly recommended

  • 4/5 O. David Popoola (. 2 years ago on Google • 205 reviews
    IKEA is always IKEA, in a very good location and very big. Close to the tram 5, so you can move things easily with public transport. They have a lot of items and they set up small rooms to see the products. The staff were also very nice. The location has a restaurant incase you spend too much time and need to eat. The food is good but pricey. We were impressed by the products but not the sofas, in all, we know what we can get there and what not to buy there. You can order online and pick up or buy there and ask for it to be delivered to you. The lifts are very big and can take big products too.

  • 3/5 Raphael S. 4 years ago on Google
    (Translated by Google) I just don't like it there, but everything looks clean. (Original) Mir schmeckt es dort einfach nicht, aber es sieht alles sauber aus.
    2 people found this review helpful 👍

  • 3/5 Martin D. 5 years ago on Google
    (Translated by Google) The quality has diminished and also the choice with warm food! I'm not satisfied anymore! (Original) Die Qualität hat nachgelassen und auch die Auswahl bei warmen Essen ! Ich bin nicht mehr zufrieden !
    2 people found this review helpful 👍

  • 5/5 Wolfram M. 5 years ago on Google
    (Translated by Google) Delicious food for a reasonable price. (Original) Leckeres Essen zum günstigen Preis.
    2 people found this review helpful 👍

  • 5/5 Abigail C. 5 months ago on Google • 167 reviews
    We were configurating our closet on the computer on our own because the staff were full. Not surprising because it was a Sunday. But then they (she in particular) offered help when they were done with another client and it was welcomed because we had questions on certain details. All the questions were answered clearly and we made a choice right there and then.

  • 4/5 Miguel B. 4 years ago on Google
    (Translated by Google) The plate of the photos is never like the real one, otherwise everything is fine. (Original) El plato de las fotos nunca es como el real, por lo demás, todo bien.
    1 person found this review helpful 👍

  • 5/5 pujan s. 3 years ago on Google
    It was fantastic. It is the largest IKEA i have ever seen.
    1 person found this review helpful 👍

  • 5/5 Priya Indian Vlogger in G. 3 years ago on Google
    A giant DIY furniture and household megastore locates in a nice shopping district in Cologne.
    1 person found this review helpful 👍

  • 2/5 ProC F. 3 years ago on Google
    Click&Collect Abholung hat super geklappt. Aber 10 Euro Gebühr, dafür dass ich mir meinen Sachen selbst abholen komme? Absolut unverständlich.
    1 person found this review helpful 👍

  • 5/5 Verena 3 years ago on Google
    (Translated by Google) I can only praise and recommend the Click and Collect at the IKEA Butzerweilerhof! In my opinion, the concept is very well thought-out and it worked really well with both the time windows and the coordination on site, e.g. to the right place of issue (sorted by even and odd order number end). The collection went quickly despite the appointment on Saturday lunchtime and the staff were very friendly. Since I overestimated or overestimated the dimensions of the furniture when I went shopping, I was unfortunately unable to take everything with me. The friendly IKEA employee offered, without any discussion, to transfer the pickup of the goods, which I couldn't take with me due to lack of space, to another pickup day - super cooperative and accommodating. Picking up the "second" load was just as easy and relaxed, the pick-up was only then confirmed as completed. I think the cost of 10 euros is okay, because IKEA puts the furniture together. :) (Original) Das Click und Collect beim IKEA Butzerweilerhof kann ich echt nur loben und empfehlen! Das Konzept ist meiner Meinung nach super durchdacht und es hat sowohl mit den Zeitfenstern als auch mit der Koordination vor Ort, z.B. an den richtigen Ausgabeort (sortiert nach geradem und ungeradem Bestellnummern-Ende) super geklappt. Die Abholung ging trotz Termin am Samstagmittag schnell und die Mitarbeiter waren sehr freundlich. Da ich mich bei meinem Einkauf bei den Maßen der Möbelstücke etwas ver- bzw. überschätzt hatte, konnte ich leider nicht alles mitnehmen. Die freundliche Mitarbeiterin vom IKEA hat aber ohne Diskussion angeboten, die Abholung der Ware, die ich aus Platzgründen nicht mitnehmen konnte, auf einen anderen Abholtag umzulegen - super kooperativ und kulant. Die Abholung der "zweiten" Fuhre hat genauso einfach und entspannt funktioniert, die Abholung wurde auch erst dann als erledigt bestätig. Die 10 Euro Kosten finde ich an sich in Ordnung, da IKEA die Möbelstücke ja zusammenstellt. :)
    1 person found this review helpful 👍

  • 5/5 SEAN P. 3 years ago on Google
    (Translated by Google) First of all, I have to express my greatest respect for how well thought out this click & collect service is. (later C&C) You drive to the parking lot 1. Sign C&C. Right through the back (own to the normal parking garage) Again 2 signs C&C, perfect and already 2 nice gentlemen are waiting for one to give you a mask! shows the collection slip. You are then directed to the park row; in my case "E". I was able to go straight through to the stop line and my delivery note was taken. Everything is sorted in a car and you can go back to your car. And for a ridiculous 10 € that's nh top service. The people in the negative reviews just don't understand the work behind it, some people set up a whole room and the cupboards have to be placed in the basement. And despite these circumstances, my colleague was in a great mood, which really rubbed off. All in one a sensational concept, great directions, everyone is wearing masks, disinfectants, VERY nice employees and the most important thing is that the employees are allowed to continue working and that we (the customers) can shop online in our beloved furniture store despite this pandemic. Assuming Ikea that they want to make extra money with the aforementioned € 10 C&C fee is brazen and ridiculous. You don't just buy a board for € 7, you collect things so that you can cope with it. (Original) Ich muss im Ersten meinen größten Respekt aussprechen, wie super durchdacht dieser click&collect Service ist. (später C&C) Man fährt auf den Parkplatz 1. Schild C&C. Ganz hinten durch(eig. Zum normalen Parkhaus) Wieder 2 Schilder C&C, perfekt und schon warten 2 nette herren auf einen, dass man Ihnen mit Maske! den Abholungsschein vorzeigt. Draufhin wird man der Parkreihe eingewiesen; in meinem Fall "E". Ich konnte direkt durch zur Haltelinie vorgehen und mein Lieferschein wurde mitgenommen. Alles ist vorsortiert in einen Wagen gelegt und man kann zurück zu seinem Auto. Und für lächerliche 10€ ist das nh top Service. Die Menschen in den negativ Rezensionen verstehen einfach nicht, welche Arbeit dahinter steckt, manche Leute richten sich ja ein ganzes Zimmer ein und die Schränke müssen ins Untergeschoss plaziert werden. Und trotz dieser Umstände hatte meine Mitarbeiterin super Laune, welche schon wirklich abgefärbte. Alles in einem ein sensationelles Konzept, super Wegbeschreibung, alle tragen Masken, Desinfektionsmittel, SEHR nette Mitarbeiter und das wichtigste ist ja, dass die Mitarbeiter weiter Arbeiten dürfen und wir (die Kunden), trotz dieser Pandemie, in unserem geliebten Einrichtungshaus online einkaufen können. Ikea zu unterstellen dass sie mit der, erwähnten 10€ C&C Gebühr Extra Geld machen möchten, ist dreist und lächerlich. Man kauft auch nicht nur ein Brett für 7€, sondern sammelt Sachen, sodass man es verkraften kann.
    1 person found this review helpful 👍

  • 5/5 Andy K. 3 years ago on Google
    (Translated by Google) Simply brilliant, ordered two Malm dressers with delivery this afternoon and already there in the late afternoon. (Original) Einfach genial heute Mittag zwei Malm Komoden bestellt mit Lieferung und am späten Nachmittag schon da.
    1 person found this review helpful 👍

  • 1/5 Highlander o. 3 years ago on Google
    (Translated by Google) Ikea charges a fee of € 10 for collecting the goods yourself. That's bold. Here, IKEA apparently wants to make a higher profit from the Corona requirements. Before the Corona restrictions, this service was free (payment and collection at the goods issue). (Original) Ikea erhebt für die Selbstabholung der Waren eine Gebühr von 10,-€. Das ist schon dreist. Hier möchte IKEA augenscheinlich aus den Corona-Auflagen noch einen höheren Gewinn erzielen. Vor den Corona-Einschränkungen war dieser Service kostenlos (Bezahlung und Abholung an der Warenausgabe)..
    1 person found this review helpful 👍

  • 1/5 valentina d. 1 year ago on Google
    We dont have Ikea in my home country. When coming to live in Germany I thought it would ve a wonderful and easy house-decorating solution. Its been a nightmare. One month since my purchase (already payed) and still hasnt been delivered (inside Comogne!). Horrible subhired contractors for that task and endless hours making claim by phone. 👎🏼
    1 person found this review helpful 👍

  • 5/5 Kaushik M. 1 year ago on Google
    A wide variety of all daily essentials of 2 floors of materials, The staff are very helpful, there is a restaurant and small cafe with food at affordable prices.
    1 person found this review helpful 👍

  • 1/5 Alfred P. 1 year ago on Google
    Worst place to purchase online,we purchased 1 shelf and accessories online on the last mid of February and it's been more than a month that it's not delivered. but the delivery status was delivered, we made complaints like 3 times over phone and in person and till mid of march was not resolved. I didn't expected this from a IKEA. Items purchased directly is convenient to carry when it's small in dimensions but not for heavier products.
    1 person found this review helpful 👍

  • 4/5 Tamanna -. 9 months ago on Google
    Everything is available at one place. Nice connectivity with local transport and by car too. But they have a lot of construction work going on and which is really annoying.
    1 person found this review helpful 👍

  • 5/5 Mohammad-Al F. 7 months ago on Google • 37 reviews
    Great place for buying all kind of furniture from a vast collection of choices. Price is reasonable and comfortable buying experience. There is small cafeteria which is cheap and food quality is amazing. Also there is a kinder playing zone so that parents can choose theirs furniture while their Loved one also enjoying their own time. Must come place and highly recommend.

  • 5/5 Lili N. 2 months ago on Google • 31 reviews New
    Alles Super, One of the most lovely stores, both for shopping and for a break in the restaurant, a calm and very friendly atmosphere, a good feeling in this space!

  • 5/5 Kaisar 6 months ago on Google • 26 reviews
    Everything you need for your home- keeping quality in mind. Loved it. Follow the maps otherwise you will lose your way because its so huge lol. Recommended 💯

  • 5/5 Azhanik 5 months ago on Google • 12 reviews
    It was really nice. The only thing that me and my boyfriend struggled with - was finding an exit. We bought a couple of pillows and tools to assemble the furniture bought from IKEA. After paying for our stuff we went to a buffet. I must say, that the Food was delicious. But then it was really hard to find and exit. We had to go through the whole store again and through the cashiers. Cashier stopped us and asked whether we had paid for our stuff or not. After showing the receipt and explaining the situation she let us go and told us to leave the purchased stuff in lockers next time. But, the lockers, that we saw near the buffet, were small and wouldn’t fit in big pillows. Besides that everything was perfect.

  • 1/5 Slik-SC 3 years ago on Google
    (Translated by Google) well yummy is different that was the last time (Original) naja lecker is was anders das war das letzte mal

  • 2/5 Lydia B. 4 years ago on Google
    (Translated by Google) You can eat but you don't have to: - | Hunger drives you in! (Original) Kann man essen muss man aber nicht:-| Der Hunger treibts rein!

  • 1/5 Marcel G. 4 years ago on Google
    (Translated by Google) Long waiting times due to fewer employees at the food distribution despite the short queue, dried salads in the buffet, long queues at the only open cash register. Result: sticky cold food. (Original) Länge Wartezeiten wegen weniger Mitarbeiter an der Essensausgabe trotz kurzer Schlange, vertrocknete Salate im Buffet, lange Schlange an der einzigen offenen Kasse. Ergebnis: pappiges kaltes Essen.

  • 1/5 Jack R. 4 years ago on Google
    (Translated by Google) Long waiting times at the cash register, dirty trays, dishes and cutlery. Really nothing more. (Original) Lange Wartezeiten an der Kasse, schmutzige Tabletts, Geschirr und Besteck. Echt nix mehr.

  • 5/5 Antol 3 years ago on Google
    (Translated by Google) Very tasty dishes (Original) Sehr leckere Gerichte

  • 5/5 PAC 4 years ago on Google
    (Translated by Google) The beautiful, Ikea restaurants are all the same. And so you can get the same everywhere (Original) Das schöne, Ikea Restaurants sind alle gleich. Und somit kann man auch überall das selbe holen

  • 2/5 Sebastian M. 4 years ago on Google
    (Translated by Google) Food was ok. That the drinks machine but only coke and water had with two small children not really good (Original) Essen war ok. Dass der Getränkeautomat aber nur Cola und Wasser hatte ist mit zwei kleinen Kindern nicht wirklich gut

  • 5/5 ozzy b. 4 years ago on Google
    (Translated by Google) There is also everything in the dining area if you're hungry eat something. (Original) herşey var ayrıca içerideki yemek bölümünde acıktıysanız bişeyler yiyin.

  • 5/5 Daniel D. 3 years ago on Google
    (Translated by Google) Classic Ikea. Always my pleasure. (Original) Klassisch Ikea. Immer wieder gerne.

  • 4/5 Michael 3 years ago on Google
    (Translated by Google) Great ikea house (Original) Tolles ikea Haus

  • 3/5 Maggie S. 3 years ago on Google
    (Translated by Google) Unfortunately there was no vegan cake or muffin alternative in the restaurant. At least not on the day we were there. It's also a shame that the oat drink, which is otherwise sold in the shop, is not available in the restaurant itself. Since we did not want to drink black coffee and sometimes did not tolerate it, we completely avoided it. At least there was a delicious vegan chocolate and blueberry mousse. It would only be nice if at least the oat drink were also available in the restaurant, so that vegans and e.g. Lactose intolerant people can enjoy their coffee. (Original) Leider gab es im Restaurant keine vegane Kuchen- oder Muffinalternative. Zumindest nicht an dem Tag, an dem wir dort waren. Schade ist auch, dass der Haferdrink, der sonst auch im Shop verkauft wird, im Restaurant selbst nicht erhältlich ist. Da wir keinen schwarzen Kaffee trinken wollten und zum Teil auch nicht vertragen, haben wir dann komplett darauf verzichtet. Immerhin gab es eine leckere vegane Schoko- und Blaubeermousse. Es wäre nur schön, wenn zumindest der Haferdrink auch im Restaurant verfügbar wäre, damit auch Veganer und z.B. Menschen mit Laktoseintoleranz ihren Kaffee genießen können.

  • 5/5 Udo B. 4 years ago on Google
    (Translated by Google) As always, candles always go (Original) Wie immer Kerzen gehen immer😂

  • 2/5 Nicholas H. 4 years ago on Google
    (Translated by Google) Not good (Original) Nicht gut

  • 5/5 Summers T. 4 years ago on Google
    (Translated by Google) All you can eat breakfast is mega (Original) All you can eat Frühstück ist mega

  • 3/5 Guido B. 4 years ago on Google
    (Translated by Google) Unfortunately not the quality for which Ikea was once known. (Original) Leider nicht mehr die Qualität, für die Ikea einst bekannt war.

  • 2/5 Caro S. 4 years ago on Google
    (Translated by Google) Breakfast on a Monday: The restaurant had a mediocre selection. For 9.95 € it was fine. Unfortunately, it is not possible when there are several people on site that one takes all you can eat and the other one does not. I find that unfavorable because not everyone is hungry equally. But according to the cashier, you could take something from the buffet for everyone else. It's a shame that there is so little trust here. It was also super full, despite Monday and you had to squeeze and wait everywhere. It is not really worth it, it has little to do with a nice selection. It was an experience but it will stay with this one time. (Original) Frühstück an einem Montag: Das Restaurant hatte eine mittelmäßige Auswahl. Für 9.95€ war es in Ordnung. Leider ist es aber nicht möglich wenn man mit mehreren Personen vor Ort ist, dass der eine All you can eat nimmt und der andere zum Beispiel nicht. Das finde ich ungünstig da nicht jeder gleich viel hunger hat. Aber laut Aussage der Kassiererin könnte man ja dann für alle anderen etwas vom Buffett mitnehmen. Schade, dass hier so wenig Vertrauen gegeben ist. Außerdem war es super voll, trotz Montag und man musste sich überall lang quetschen und warten. Es lohnt sich nicht wirklich, mit schöner Auswahl hat das wenig zutun. Es war eine Erfahrung aber es wird bei diesem einem mal bleiben.

  • 5/5 juergen f. 4 years ago on Google
    (Translated by Google) Cheap and good (Original) Günstig und Gut

  • 2/5 Guido V. 4 years ago on Google
    (Translated by Google) Not tasty and not clean (Original) Nicht lecker und nicht sauber

  • 5/5 Bernd V. 4 years ago on Google
    (Translated by Google) I was not there at all, just walked by, but it smelled of exquisite food. (Original) Ich war gar nicht da, bin nur vorbeigelaufen, es roch aber nach exquisiten Speisen.

  • 5/5 Kemal A. 4 years ago on Google
    (Translated by Google) Cheap and delicious (Original) Günstig und lecker

  • 4/5 Marko B. 4 years ago on Google
    (Translated by Google) We really enjoy breakfast there! (Original) Wir frühstücken dort sehr gerne!

  • 1/5 Kadir 4 years ago on Google
    (Translated by Google) Terrible food, terrible drinks (Original) Schreckliches Essen, schreckliche Getränke

  • 2/5 B B. 4 years ago on Google
    (Translated by Google) Behind the counter 2 sleeping pills, the sosenspender and vending machines are empty, as well as the self-service wine gum rack. (Original) Hinter der Theke 2 Schlaftabletten, die sossenspender und Getränkeautomaten sind leer, ebenso, wie das selbstbedienungsweingummiregal.

  • 1/5 Mans W. 4 years ago on Google
    (Translated by Google) Staff unfriendly chips were dry (Original) Mitarbeiter unfreundlich pommes waren trocken

  • 1/5 Marco K. 4 years ago on Google
    (Translated by Google) I had a small breakfast and a coffee, after the last sip of coffee I noticed that half a plaster is in my mouth, then the management pointed out that this is not, she said, the cups are freely accessible and they have no influence on what's in the cups and their hygiene standards are higher than in the restaurant and hotel business ... then she said "what do you expect, you can take a new cup" I expected an apology. (Original) Ich hatte ein kleines Frühstück und dazu einen Kaffee, nach dem letzten schluck Kaffee bemerkte ich das ein halbes Pflaster sich in meinem Mund befindet, habe dann die Leitung darauf hingewiesen das das ja gar nicht geht, sie sagte daraufhin, die tassen sind frei zugänglich und die haben da keinen Einfluss drauf was da in den tassen ist und ihre Hygiene Standards höher sind als im Restaurant und hotel Gewerbe...dann sagte sie "was erwarten sie denn, sie können eine neue Tasse nehmen" ich hatte eine Entschuldigung erwartet.

  • 2/5 Dieter Schmidt P. 4 years ago on Google
    (Translated by Google) I did not like the food had schnitzel (Original) Mir hat das essen nicht geschmäckt hatte schnitzel

  • 1/5 Ivi F. 5 years ago on Google
    (Translated by Google) The "staff" does not work! Please, thank you, hello, hello, what can it be .. ANYWHAT'S NICE ?! Wrong! "Hello, I'll get the steak, please." - Stiff expression, not a word! .. slaps a few fries on the plate and a cold steak. "Here, you eat!" After I thanked me - again the stiff expression and no word .. A few meters earlier at the "salattheke" we thought .. "hmmm a salad by the way would be great" .. until a visibly ill-tempered lady just peppered a plate of salad in the bar and "rumflog" from this and other plates salad. Thanks, we had lost our appetite! Hygiene I do not want to start from .... (Original) Das "Personal" geht gar nicht! Bitte, Danke, guten Tag, Hallo, was darf's sein.. IRGENDETWAS NETTES?! Fehlanzeige! "Hallo, ich bekomme einmal das Steak, bitte" -steife Miene, kein Wort! ..klatscht ein paar zu kurz frittierte Pommes auf den Teller und ein kaltes Steak. "Hier, Ihr essen!" Nachdem ich mich bedankte - wieder die steife Miene und kein Wort.. Ein paar Meter zuvor an der "salattheke" dachten wir uns.. "hmmm einen Salat nebenbei wäre toll" ..bis eine sichtlich schlecht gelaunte Dame gerade einen Teller Salat in die bar pfefferte und aus diesem und anderen Tellern Salat "rumflog". Danke, uns war der Appetit vergangen! Hygiene möchte ich gar nicht von anfangen....

  • 5/5 Cengiz A. 5 years ago on Google
    (Translated by Google) But you have to go a little earlier Saturday evenings the restaurant is too crowded (Original) Muss man aber etwas früher hin gehen Samstag abends das Restaurant ist zu überfüllt

  • 5/5 Rojin M. 5 years ago on Google
    (Translated by Google) Sweet caterers and boys spread a lot because in a place dedicated to boys to play and in a special place to eat a restaurant means (Original) كتيير حلو والولاد ينبسطو كتير لان في مكان مخصص للولاد للعب وفي مكان خاص للاكل مطعم يعني

  • 3/5 Florian G. 5 years ago on Google
    (Translated by Google) Not really good. Although there is a lot of choice and is also relatively quick, the hot dishes are of a quality snack. Cake is really cool. (Original) Nicht wirklich gut. Gibt zwar viel Auswahl und geht auch relativ schnell, aber die warmen Gerichte sind unter Imbiss Qualität. Kuchen ist ganz geil.

  • 5/5 Maik Matthias S. 5 years ago on Google
    (Translated by Google) Always delicious. (Original) Immer wieder lecker.

  • 5/5 Ahmed H. 3 years ago on Google
    This ikea is quite interesting but keep in mind there is two floors so you get lost like me 😅

  • 5/5 Holger W. 3 years ago on Google
    The line before the shop opened looked very long due to the COVID precautions. However it took only 7 min from the end of the line to get into the store. Well organized and free electricity to charge the car.

  • 5/5 Hakan A. 3 years ago on Google
    You can find all the things what you need. It has very big park area.

  • 5/5 Keith W. 4 years ago on Google
    Very nice Ikea in Köln. Pretty much what you'd expect. And they have Köln Ikea bags.

  • 5/5 Arion S. 5 years ago on Google
    Still the best place to eat, try their meatballs!

  • 1/5 Robert S. 3 years ago on Google
    100m queue to get in. Avoid on Saturday.

  • 5/5 Enzan I. 3 years ago on Google
    Great furniture place. Helpful and friendly employees.

  • 5/5 bryan l. 4 years ago on Google
    Bed’s work great. Lots of bounce/solid construction. Easy for women to build without instructions. All around great product. 5/5

  • 5/5 Miriam S. 3 years ago on Google
    Am Abend bestellt, am nächsten Mittag per click & collect Ware erhalten. Reibungsloser, unkomplizierter Ablauf, freundliches Personal. Für den Service bin ich gerne bereit 10 Euro zu bezahlen, auch wenn in Zukunft die Möbelhäuser wieder öffnen. Sich teilweise durch überfüllte Gänge zu drängeln, die Ware zusammenzusuchen und langes Anstehen an den Kassen entfällt dann. Perfekt, wenn man genau weiß was man kaufen will! Ein to-go Hot-Dog Stand wäre nett 😄

  • 5/5 Pascal W. 3 years ago on Google
    Super Abholsirvice und alles kontaktlos. 👍😊 Mann wird zum Parkplatz gewiesen und muss dann aber für die Abholung aussteigen und sich entsprechend melden.

  • 5/5 Marita W. 3 years ago on Google
    Absolut gut organisiert. Top

  • 5/5 Susanne R. 3 years ago on Google
    Ich habe vor 2 Tagen per Click&Collect Möbel bei Ikea Butzweilerhof gekauft und bin positiv überrascht wie reibungslos und super das funktioniert. Entspannter geht wohl nicht. Vormittags bestellt und nachmittags abgeholt. Für den Service bin ich gerne bereit 10 Euro Gebühr zu zahlen. Weiter so. 😊👍

  • 5/5 Venezia C. 3 years ago on Google
    (Translated by Google) Goods ordered today via click & collect (w / Covid 19) will be picked up within the selected time window. Everything is well signposted and organized (order was ready on the shopping cart) good-humored staff !! I've never bought furniture so quickly and comfortably. (Original) Heute per click & collect (w/ Covid 19) bestellte Ware i R. des gewählten Zeitfensters abgeholt. Alles bestens ausgeschildert und organisiert (Bestellung lag fertig auf dem Einkaufswagen) gut gelauntes Personal!! So schnell u angenehm habe ich noch nie Möbel eingekauft.

  • 5/5 S H. 3 years ago on Google
    (Translated by Google) Everything went well with Click & Collect. Less than five minutes and we were gone with our goods in the car. Very friendly staff and great service. Keep it up! (Original) Mit Click&Collect alles bestens gelaufen. Keine fünf Minuten und wir waren mit unserer Ware im Auto wieder weg. Sehr freundliche Mitarbeiter und super Service. Weiter so!

  • 3/5 Christopher D. 3 years ago on Google
    (Translated by Google) A large Ikea branch. What to say Anyone who knows Ikea knows what to expect. (Original) Eine große Ikea-Filiale. Was soll man sagen? Wer Ikea kennt, weiß was einen erwartet.

  • 5/5 dominic m. 3 years ago on Google
    (Translated by Google) Click & Collect works flawlessly and without any problems (Original) Click & Collect klappt einwandfrei und ohne Probleme

  • 5/5 Torsten k. 3 years ago on Google
    (Translated by Google) Very good opportunity to order goods. Picking up is so easy. 100% contactless. Great concept. Well done thank you (Original) Sehr gute Möglichkeit Ware zu bestellen. Die Abholung ist so einfach. 100%kontaklos. Super Konzept. Toll gemacht danke

  • 5/5 Ingrid M. 3 years ago on Google
    (Translated by Google) Great pick-up service, only 5 minutes to pick up (Original) Super Abholservice, nur 5 Minuten zum Abholen

  • 5/5 Klaus S. 3 years ago on Google
    (Translated by Google) Ikea Ossendorf. Arrival as at the airport, instruction in the parking area by a very friendly guide. There collection of the ordered goods. Fast, perfect and correct. Great management in this situation. (Original) Ikea Ossendorf. Ankunft wie am Flughafen, Einweisung in den Parkraum von einem sehr freundlichen Einweiser. Dort Abholung der bestellten Ware. Schnell, perfekt und korrekt. In dieser Situation ein super Management.

  • 5/5 Mr.Guerki 3 years ago on Google
    (Translated by Google) I can't say much about the furniture store in general, but the click and collect system has worked great at the moment. The return of items that were already broken when they were loaded was also possible without any problems. Nothing to complain about - therefore 5 stars! (Original) Über das Möbelhaus generell kann ich wenig sagen aber zur aktuellen Zeit hat das Click und Collect System super funktioniert. Auch die Rückgabe von Artikeln die beim einladen schon kaputt waren war Problemlos möglich. Nichts zu bemängeln - Daher 5 Sterne!

  • 4/5 Werner F. 3 years ago on Google
    (Translated by Google) Despite Covid, the handling of the collection via click-and-collect at IKEA Cologne-Butzweiler was very professional and easy to understand. Friendly staff, quick handling. I would give 5 points if there had been a 5 euro shopping voucher here, as in the IKEA furniture store Koblenz, as a small recognition. After all, I drove almost 100 km to pick up an item that was currently not available anywhere else. (Original) Trotz Covid war die Abwicklung der Abholung über click-and-collect bei IKEA Köln-Butzweiler sehr professionell und leicht verständlich geregelt. Freundliche Mitarbeiter, schnelle Erledigung. Ich würde 5 Punkte geben, wenn es hier wie im IKEA-Möbelhaus Koblenz auch als kleine Anerkennung einen 5-Euro-Einkaufsgutschein gegeben hätte. Immerhin bin ich fast 100 km gefahren, um einen Artikel abzuholen, den es sonstwo momentan nicht gab.

  • 5/5 Josef S. 3 years ago on Google
    (Translated by Google) Everything went very quickly .. (Original) Ging alles super schnell..

  • 5/5 Kirsten G. 3 years ago on Google
    (Translated by Google) Click and Collect worked great, very well organized, good hygiene concept, all goods correctly in the shopping cart, plenty of space and distance even on the weekend. And the lamps are nice too. (Original) Click und Collect hat super funktioniert, sehr gut organisiert, gutes Hygienekonzept, alle Waren korrekt im Einkaufswagen, viel Platz und Abstand auch am Wochenende. Und die Lampen sind auch schoen.

  • 5/5 Hans-Jörg B. 3 years ago on Google
    (Translated by Google) Despite Covid, it went well with Click & Collect. Less than five minutes and we were gone with the cupboard in the car. Very friendly staff and great service. Keep it up! (Original) Trotz Covid mit Click&Collect bestens gelaufen. Keine fünf Minuten und wir waren mit Schrank im Auto wieder weg. Sehr freundliche Mitarbeiter und super Service. Weiter so!

  • 5/5 Britta K. 3 years ago on Google
    (Translated by Google) Click and collect works perfectly. Super organized 👍 (Original) Click und collect funktioniert tadellos. Super organisiert 👍

  • 5/5 Daniel F. 3 years ago on Google
    (Translated by Google) You can also shop during Corona via Click & Collect. They are very well organized so that we were ready after about ten minutes, including invitations. (Original) Auch während Corona super via Click & Collect möglich einzukaufen. Sie sind sehr gut organisiert, sodass wir inklusive Einladen nach etwa zehn Minuten fertig waren.

  • 5/5 ChillingFish 3 years ago on Google
    (Translated by Google) Was there for the first time for Click & Collect. It worked great, although there were about 6 people in front of me, it took less than 5 minutes and I had my order, which was packed directly on a trolley. I will do it again for sure 👍 (Original) War das erste Mal zum Click & Collect dort. Hat super funktioniert, obwohl ca. 6 Leute vor mir waren, hat es keine 5 Minuten gedauert und ich hatte meine Bestellung, die direkt auf einem Wagen gepackt war. Mach ich sicher wieder 👍

  • 5/5 Constance W. 3 years ago on Google
    (Translated by Google) Super click & collect. Fast and Corona secure. (Original) Super click & collect. Schnell und Corona sicher.

  • 5/5 Andreas F. 3 years ago on Google
    (Translated by Google) Click & Collect Super organized, very good alternative in the pandemic situation. (Original) Click & Collect Super organisiert, sehr gute Alternative in der Pandemiesituaton.

  • 5/5 Michael M. 3 years ago on Google
    (Translated by Google) Click & Collect worked really well. Didn't have to wait. 👍🏽 (Original) Click & Collect hat super geklappt. Hatte keine Wartezeit. 👍🏽

  • 5/5 Danni O. 3 years ago on Google
    (Translated by Google) Click and collect super organized and processed very quickly (Original) Click and collect super organisiert und sehr schnell abgewickelt👍👍

  • 4/5 Juliane B. 3 years ago on Google
    (Translated by Google) The Click & Collect process was super efficient and well organized. However, € 10 per collection is too expensive. (Original) Click&Collect Ablauf war super effizient und gut organisiert. Allerdings sind 10€ pro Abholung zu teuer.

  • 5/5 Lena W. 3 years ago on Google
    (Translated by Google) Click and Collect worked perfectly. Went super fast and was well organized. (Original) Click und Collect hat perfekt geklappt. Ging super schnell und war gut organisiert.

  • 5/5 Niculina L. 3 years ago on Google
    (Translated by Google) no matter when you go, it's always full. However, there is simply no better market for furniture and the like. (Original) indiferent când te duci, este întotdeauna plin. Cu toate acestea, pur și simplu nu există o piață mai bună pentru mobilier și altele asemenea.

  • 5/5 Suse 3 years ago on Google
    (Translated by Google) Click & Collect is very well organized. No long waiting times. Everything is right. Friendly staff. Gladly again! (Original) Click & Collect ist sehr gut organisiert. Keine langen Wartezeiten. Alles stimmt. Freundliche Mitarbeiter. Gerne wieder!

  • 3/5 Petra X. 3 years ago on Google
    (Translated by Google) Click and collect to be recommended (Original) Klick und collect zu empfehlen

  • 5/5 Jessica F. 3 years ago on Google
    (Translated by Google) I picked up my Click & Collect order there during the days, everything went smoothly! About all the nice employees, about all the decency and masks as it should be. Waiting time until the goods are handed over approx. 3 minutes. Great! (Original) Habe die Tage dort meine Click & Collect-Bestellung abgeholt, es war alles reibungslos! Über all nette Mitarbeiter, über all Anstand und Masken, so wie es sein soll. Wartezeit bis zur Warenübergabe ca. 3 Minuten. Tiptop!

  • 1/5 Andreas K. 3 years ago on Google
    (Translated by Google) Unfortunately, you couldn't get a phone service in person, which I think is a shame because there is no way to check the value of your Christmas calendar vouchers online. It's not even a shame to have a link for that e.g. enter voucher number. (Original) Leider konnte man keinen Telefonservice persönlich erreichen, was ich echt schade finde denn zu euren Weihnachtskalendergutscheinen gibt es auch keine Möglichkeit diese im Wert zu überprüfen online. Schade echt nicht mal einen link dafür um die z.b. gutscheinnummer einzugeben.

  • 5/5 Tomislav S. 3 years ago on Google
    (Translated by Google) Click and collect ran superfix and flawlessly. It's just a shame that it doesn't work in all branches. (Original) Click and collect lief superfix und einwandfrei. Schade nur dass es nicht in allen Filialen geht.

  • 5/5 Inez F. 3 years ago on Google
    (Translated by Google) Click and Collekt Service works perfectly. Fast, reliable, friendly, with a distance. Again and again. (Original) Click und Collekt Service funktioniert einwandfrei. Schnell, zuverlässig, freundlich, mit Abstand. Immer wieder.

  • 5/5 Olaf 3 years ago on Google
    (Translated by Google) Click and collect works great (Original) Click and collect funktioniert prima

  • 5/5 Manuela S. 3 years ago on Google
    (Translated by Google) Best execution despite Corona (Original) Trotz Corona beste Abwicklung

  • 2/5 Denis Le Court De B. 2 years ago on Google
    IKEA in Germany has become a bit of a joke - most items are almost always out of stock. In fact it is so bad that I often just end up driving to the Netherlands or Belgium to get what I need !

  • 5/5 Kami G. 3 years ago on Google
    Click and collect worked like a charm. No waiting, no cues, just perfect!

  • 5/5 Mohamed F. 2 years ago on Google
    Very nice, same style of IKEA, the price needs to be reduced more if possible, food needs to add some more varieties. The staff are available every where to help you and they are very friendly and patient with the customers.

  • 2/5 Theodor H. 2 years ago on Google
    my legs did just hurt and where wasnt realy the insane good food i i was expecting.

  • 1/5 Viet Duc D. 2 years ago on Google
    The Payment process was terrible! Paid by EC Card but they were still processing although there was not enough money in my account. After that, the amount was transferred to a debt collector and of course I need to pay for the total money which is multiple times bigger. Contacted them but receive the reply with poor attitude and unfriendly. Shame on you!

  • 4/5 Saskia L. 2 years ago on Google
    What Ikea does best 😉

  • 5/5 Justin Banks (MR B. 3 years ago on Google
    The process was easy. I will probably use this buy online pickup service even when the stores are open. Helps prevent me from buying things when i browse through store

  • 5/5 Eugenio D. 2 years ago on Google
    Ikea is always Ikea, a place where you could spend a lot of time wandering around. This Ikea won't disappoint you

  • 1/5 Peter T. 2 years ago on Google
    Looks more like an outlet than a store. Or like it is about to close down... Not inspiring to go this store.

  • 4/5 Shariman M. 2 years ago on Google
    Typical IKEA with a huge outdoor car park.

  • 5/5 Viktor S. 2 years ago on Google
    Quite easy to get to. I've got an impression that it is one of the biggest and cleanest IKEA in the region.

  • 4/5 Max B. 1 year ago on Google
    Cool aber halt Ikea, u know what i'm talking about...

  • 5/5 Shubhangi V. 1 year ago on Google
    Really big and well structured aisle created to visit every section of assortment you need to put in your house from scratch.

  • 4/5 Wasif A. 1 year ago on Google
    The visit was overall positive. But there were a few items misplaced and empty area in the Isles. Some sizes were missing and hard to find. Food was not bad for the price. I'd totally recommend it, but I would have been happier if they had everything in order and no missing items.

  • 5/5 Andreas L. 1 year ago on Google
    Ikea is amazing! Also, thanks to Ikea for charging m electric car while I was shopping…

  • 3/5 Mani 2 years ago on Google
    Store is so big and seems to have complete stuffs. Staffs were not eager to help when i wanted to buy kitchen furniture. Maybe it was because of Saturday work. I had to visit all other sections too, when i wanted to go to pay. Is this old fashion trick still alive?!

  • 5/5 Hasentante L. 1 year ago on Google
    Not as crowded, as I expected it. Was very comfortable shopping for a saturday-visit

  • 5/5 Kunal S. 6 years ago on Google
    Amazing like a museam. The curators have done a great job. Very cheap and beutiful things. Even the cafe serves very delicious food with cheap price

  • 3/5 HamidR R. 5 years ago on Google
    Sometimes is good but cost of the foods Sooo good. Chain Store and nice place for buy life equipment .

  • 5/5 Simulator2 �. 4 years ago on Google
    Excellent place for food and shopping

  • 5/5 Uwe H. 2 years ago on Google
    Cool

  • 4/5 O2 E. 5 years ago on Google
    Not too bad.....

  • 4/5 Georg O. 5 years ago on Google
    Ok

  • 5/5 Achim M. 4 years ago on Google
    Top

  • 5/5 Marina C. 2 years ago on Google
    (Translated by Google) Normally we always have breakfast at Ikea (which I can absolutely recommend) but now we decided to have a salad and surprisingly it was really tasty. Tasted great and the price was okay too. A good alternative for vegetarians! (Original) Normalerweise Frühstücken wir immer bei Ikea (was ich absolut empfehlen kann) aber jetzt haben wir uns mal für einen Salat entschieden und der war erstaunlicherweise wirklich lecker. Geschmacklich top und der Preis war auch okay. Für Vegetarier eine gute Alternative!

  • 2/5 Heiko M. 1 year ago on Google
    Mein heutiger Besuch im Restaurant war absolut nicht empfehlenswert. Die Möhren und Früchte auf den Frühstücksteller waren auf jedenfall nicht frisch sogar eher schön gamelig und verdorben. Die Waffeln waren auch schon hart und bestimmt nicht mehr so frisch. Da solltet ihr unbedingt euer System überdenken oder das Personal besser Schulen. Aber für 27 Euro für ein Frühstück für 2 sollte sowas nicht vorkommen.

  • 1/5 Sandra 1 year ago on Google
    Nope. Nope. Nope. It's Ikea, BUT, you can't call yourself family friendly and not have seating for pregnant woman or disabled people at the exit, outside or waiting area. Absolute no go for a company that considers itself inclusive and family friendly.

  • 3/5 Sake B. 1 year ago on Google
    (Translated by Google) The sauce from the Köttbullarn has diminished a lot, tastes like nothing at all, just water. But I think it's good that there is an alternative to meat, the Plant Base tastes very good. The cake was delicious too. (Original) Die Sauce von den Köttbullarn hat sehr nachgelassen, schmeckt nach garnichts nur nach Wasser. Finde es aber gut das es eine Alternative zum Fleisch gibt die Plant Base schmeckt sehr gut. Der Kuchen war auch lecker.

  • 5/5 Erfan G. 1 year ago on Google
    Food is really delicious here. Various choices for food, desserts and appetizers. Super happy.

  • 5/5 Arun d. 1 year ago on Google
    As everyone knows very good place to buy everything for a home. Lot of options and easy to navigate through different sections. Bill payment is easy due to self billing digital counters.

  • 1/5 Jero G. 1 year ago on Google
    One lady behaving as the manager at the Planning kitchen section is far from being professional and capable. Incompetent and terrible costumer service. Luckily (only) for her she has that job, otherwise I can imagine it would be extremely hard to get one considering her zero capabilities! Please not all this is an understatement (!)

  • 5/5 Paul A. 1 year ago on Google
    Friday night is the best time to go ! Ok restaurant was a bit busy but the kitchen planning team who helped me out to buy a kitchen for my newly rented apartment were excellent !

  • 5/5 Hasan B. 1 year ago on Google
    I recently visited ikea and was impressed with my experience. The store had a wide variety of furniture options, from traditional to modern styles, and at a range of price points. The sales associates were knowledgeable and helpful, and were able to answer all of my questions and provide suggestions based on my needs. One of the things I appreciated most about the shop was the way the furniture was displayed. Each piece was arranged in a way that made it easy to envision it in my own home, and the store was well-organized and easy to navigate. I also liked that they had a lot of options for customizing and personalizing the furniture, which allowed me to find something that was truly unique and suited my style.

  • 4/5 Jan- Dirk K. 1 year ago on Google
    Standard Ikea, And the standard is good! Always up-to-date with current catalogue offers, if there’s a new product, your chances are high this ikea has it. One star minus for the overzealous security staff that is basically waiting to bust you for not checking out the little Knick knack your kid snuck into the shopping cart at self-check out rather than ensuring you don’t break the law in the first place.

  • 4/5 Saeed H. 1 year ago on Google
    Good points: - Easy access by public transport. - Professional and supportive staff - Good restaurant with delicious food and wonderful chefs. - It is big enough to buy almost all household items. - The company/employees responsible for sending and delivering the goods coordinated several times by phone before sending and delivering. Bad points: - In some cases, the product variety is low. Apparently, this is a general IKEA problem. - The shipping cost is high. Totally I like it and recommend it.

  • 1/5 Maria Algar R. 11 months ago on Google
    Complete incomplete people working here with expedition companies even less competent. I have bought goods for more than 2800 euros and the delivery company has not even the material to deliver to my place. Indicated that you can’t park in front of house door. Phone the company back 3 times and cut my conversation. Unfriendly and incompetent. Never ever

  • 1/5 Dmitri L. 10 months ago on Google
    I ordered furniture in the store for more than 4K euro - the staff was very helpful and spoke English, everything was good until the delivery date (very late, but ok) came. The truck arrived with huge pallets inside and they could not even offload it so I had to send it back. I went to the store (call center is dysfunctional and rude who lecture you to learn German who just arrived and needs furniture instead of trying to help) and was told it will be rescheduled to find out it was actually rescheduled without confirming with me on a date other 2 weeks later. When I came again to the store to reschedule it as I was travelling on that day in the afternoon I was told it would not be possible so I asked to ensure it would be delivered in the morning before 11-00. It is 13-00 and I am leaving the house to get to the airport and online status still shows I am in line for delivery. I guess my furniture will be travelling back again. This is very inconvenient, stressful and not environmentally friendly to send trucks back and forth just because there is poor customer services! I will be cancelling my order and taking my business somewhere else - first experience in Ikea and my last!

  • 4/5 Felix K. 9 months ago on Google
    Nice place, went around 11am. Nothing under construction and many pieces to look at. Not too crowded, but crying babies and screaming children everywhere. I dont mind this, but many people do, so heads up.

  • 5/5 Vishu K. 8 months ago on Google
    This brand does not need an introduction. Ample parking available. Suggestion is to switch on IKEA wifi inside premises since network coverage becomes almost zero

  • 5/5 Lyn M. 7 months ago on Google
    Most favorite Ikea ever, I love coming here. Huge parking lot, nice stuff. And a lovely bookshelf on your way out to check for some free reading material :)

  • 5/5 Tim C. 6 months ago on Google
    It's located in a beautiful neighborhood 👌🏻

  • 1/5 Mario G. 5 months ago on Google
    Bad experience purchasing a bed and a sofa paying the delivery I am waiting a month and my furniture has not been delivered. I paid 145 euros for the expedition delivery, however I haven't received what I ordered.

  • 2/5 MOO K. 5 months ago on Google
    Ultra big and have like infinite parking slots . Only problem is that you have a huge ikea there but the food station is small like my living room :v

  • 5/5 Halyna S. 3 months ago on Google • 5 reviews New
    A very pleasant impression from IKEA. All ordered goods were delivered on time. Carefully brought into the apartment. Nothing was forgotten. The workers were very polite.


Call +49 6192 9399999 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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