SAVOY Hotel image

SAVOY Hotel

Hotel

Luxe rooms & suites with free Wi-Fi, plus an upscale restaurant, a sleek lounge & a rooftop terrace. People often mention hotel, room, staff, stay, time, Cologne, friendly,


Address

Turiner Str. 9, 50668 Köln, Germany

Website

www.savoy.de

Contact

+49 221 16230

Rating on Google Maps

4.40 (570 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (28) room (14) staff (10) stay (9) time (8) Cologne (7) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Vanity Hair By Peter B. 5 years ago on Google
    The hotel is very well situated, in the city center, close to the central station and the Cathedral. It is relatively comfortable but not spacious. All clean of course. The style of decoration is not neutral: very colourful and a bit kitsch, so you can love or hate depending on your personal taste. The staff is friendly and very keen to help for any kind of request (this is a strong point). Breakfast is good. So, if you like large rooms, neutral standard atmosphere, you will not like this hotel. If you want to try something different, then it is the right place for central Cologne.
    2 people found this review helpful 👍

  • 3/5 Lynn G. 4 months ago on Google • 29 reviews
    This hotel was a disappointment and we didn't stay the night here. The service was good and friendly but most other areas didn't meet our expectations. First, walking from the train at night took us through an area/underpass that was sketchy. But, mostly the hotel room furnishings are outdated and very tired. Besides that the odor in the room triggered my allergies that had been dormant for a long time. To try to combat the smell they use a heavy perfume deodorizer. The highway outside of the hotel was loud too. Our room was expensive compared to local, nearby chain hotels. We wanted to stay in a locally owned boutique hotel but this one didn't meet the mark!

  • 1/5 Lyall S. 9 months ago on Google
    I gave a call to Savoy to request special arrangements before booking. At check in, the reassurances given to a customer were not honoured. The hotel representative categorically accused me of not remembering the name of another hotel staff I spoke over the phone to. To add misery to the whole experience, they didn’t go out of their way to help internally and abdicated responsibility for my stay by calling the Marriott hotel instead. I was forced to travel to another hotel in town and cancel my booking at Savoy.
    1 person found this review helpful 👍

  • 3/5 Nansi T. 5 months ago on Google • 19 reviews
    This would've been my most favourite hotel I'm yet to stay at in Cologne but unfortunately the spa was closed for the entirety on my 5 night visit and was the basis of my booking. The food, room, decor and bar were all delightful. I will have to try another time next year.

  • 5/5 Cristiana C. 1 year ago on Google
    The hotel is beautiful. The shower is AMAZING. They allow dogs 🐶 I took my big dog with me. Just the temperature in the room was extremely hot and we couldn’t change it.

  • 5/5 Jaymes B. 5 months ago on Google • 4 reviews
    I have been staying in this hotel off and on for around 20 years now . When I am in Cologne it’s the hotel where I stay because they make you feel at home . The room are all unique with a different theme and the staff , well above anything you expect . I recommend this experience to anyone

  • 5/5 Anne 5 months ago on Google
    Just came here for a drink with husband. Our first time in Cologne. Service at the bar os excellent! Cozy and sweet ambience, I like the interior decor.. lovely

  • 5/5 Cleo C. 6 months ago on Google • 4 reviews
    I recently had the pleasure of staying at Hotel Savoy Cologne during my visit to the city, and I must say, it was an enjoyable experience from start to finish. Upon entering the hotel, I was immediately struck by the impeccable design and attention to detail in the room. Every aspect of the decor seemed to have been carefully chosen, creating a warm and inviting atmosphere. It was evident that the room had been designed with love and a keen eye for aesthetics! The staff at Hotel Savoy Cologne truly went above and beyond to make me feel welcome and comfortable during my stay. From the moment I checked in, their warm-hearted and friendly demeanor made me feel right at home. They were always available to assist with any inquiries or requests, ensuring that my needs were met promptly and efficiently. One of the highlights of my stay was the breathtaking view from the rooftop of the hotel. Whether it was during the day or at night, the view never failed to captivate me, and I found myself spending hours simply gazing out at the city below. To top it all off, the food and drinks served on the rooftop were absolutely delicious.

  • 5/5 Shanna H. 9 months ago on Google
    Incredible! We thoroughly enjoyed our time. Try the Spa - it is well worth it. Highly recommended.

  • 1/5 Greg R. 1 year ago on Google
    I received a notice from the hotel, 4 months after booking, stating that the hotel canceled my two-night reservation for Sunday, December 25, 2022 and Tuesday, December 27, 2022. The hotel stated that they were overbooked. Don't trust them with your next holiday reservation.

  • 5/5 Roxallane 1 year ago on Google
    Excellent service, excellent ambiance, very rich and comfortable inside, despite the fact that hotel is located next to the central station. Valet parking service is quick. Room service was excellent. Recommended

  • 5/5 a h. 1 year ago on Google
    Brilliant hotel. Felt like real Rock'n'Roll luxury. Highly recommended.

  • 5/5 Hannes W. 1 year ago on Google
    I stayed at the Savoy on a business trip and was able pleasantly surprised by its interior and service. I feel like somebody really took their time and love to design these rooms 10/10

  • 5/5 johanna R. 1 year ago on Google
    Very friendly staff. Nice rooms. Original decoration. Great bar also the rooftop bar must be seen! Had great lunch. Few dishes but good. Great breakfast and lovely spa! Highly recommended.

  • 5/5 Miracle M. 1 year ago on Google
    Excellent staff - very helpful, accommodating and welcoming. Received a free upgrade to a Junior Suite - thank you! The room was beautifully decorated. Loved the bathroom also!! Only challenge that we faced was having enough space to park our car at the front as we had to circle round a couple of times until the was space. The staff park your car for you.

  • 4/5 Anke N. 1 year ago on Google
    Superfriendly and very welcoming staff. Nicely decorated hotel. Loved the spa.

  • 4/5 Guy Van E. 9 years ago on Google
    Mixed feelings here.. Staff is extremely nice. I had asked for a specific suite as a favor and they got it for us. The breakfast was exquisite. Even the lounge dinner was very tasty and lovingly prepared. The chef even sent a little appetizer on the house because the preparation would take a little time.Their house coctails are crated by a master imo ! Things like that I appreciate a LOT. The entire downstairs floor is breathtaking really. Amazing design in all areas. But... It feels like they started cutting costs at some point. The elevators looks like they've been through war. very damaged and neglected. I noticed in the breakfast area that the space behind the designer pieces was uninsulated and cabling was hanging loose. Never actually unsafe, but I also notice these things. The suites are clean, but small for the price range. Also, first time i ever was in a suite without coffee machine. For these extras, you have to pay.

  • 5/5 Alicja B. 7 years ago on Google
    Great place, wonderful sevice. Some rooms are older than the other so make sure you ask for a whirpool in your room! In the spa area you will find finish sauna with 90 degrees C, dry sauna 60 degrees C, steam sauna, ice showers, infra red sauna. And the roof top restaurant is great. A chilled place to grab a drink and eat something fresh from the barbecue. I will definitely revisit this hotel.

  • 5/5 t g. 4 years ago on Google
    Beautiful modern hotel with huge rooftop bar. Staff was amazing. Average size room with upscale bathroom and wonderful bedding. Location wasn't the best but well worth the price.

  • 5/5 Sara Van de V. 4 years ago on Google
    Mi really enjoyed my stay here. The staff is so friendly and helpful! Would definitely come back and recommend this hotel. On top of the great experience, they have bath and douche products from rituals based on the type of room you’re in. Try to go to the top floor to enjoy the view over the city of Cologne.

  • 4/5 Lianne M. 4 years ago on Google
    Beautifully decorated hotel with super comfy beds, bedding and pillows. Hotel staff very friendly and helpful, gym is well-outfitted. Our room was pretty warm so they supplied us with a fan as there is no A/C. The rain shower was finicky (I couldn’t get it to work), so they reimbursed us for the upgrade which was fair.

  • 5/5 Catalina m. 2 years ago on Google
    It was my favorite Hotel în Germany. Maybe Mariott în Berlin touched my inner core like this hotel did. Thing is, i was here with 42,and, șince he was on business trips, i ve got the chance to enjoy the days here. First visit was strange, it took me a long time to accomodate,but then the hotel s management and personal made me feel like home . What I remember the most are the beautiful lightenings, and the breakfast room, they had some interesting decorations of Dears, and the american open kitchen was stunning. Fanstatic stay, highly recomanded.


Call +49 221 16230 Open on Google Maps

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