Die Atmosphäre ist gemütlich und das Personal total freundlich! Das Essen ist gut und die Getränke sehr lecker, ich komme gerne wieder :)

Sehr freundlich geführte Pizzeria mit wechselnden Wochenberichten . Die Pizzen sind riesig. Werden auf Wunsch zur Hälfte nach Auswahl belegt, sodass sich 2 Personen eine teilen können. Der Aperitif Rosato mio ist auf jeden Fall zu empfehlen

1 star is too much. We waited more than an hour for a pizza, others that came after us got their food in 15 minutes, they just forgot us and the guys behaved like its all ok, no sorry nothing, and after we called 3 times they said oh food is comming. So this one i wouldnt recommend. And its not italian...

It was a very unpleasant experience for us. We got our food 50 min after we ordered and nobody was welcoming even to talk or to be asked about it. The Lasagna was partly burnt and the Caesar salad came with totally burnt, black Croutons. The only positive point was that the waiter apologised at the end.

The pizza crust has greatly improved! And the fresh new faces mixed with the beautiful familiar ones are a welcome action. Chris, the manager, heads a stellar cast of performers eager to tantalize our tastebuds with their wares.

(Translated by Google) Ordered pizza to pick up, arrived on time and paid for. Was then sent to the door to wait like a dog at almost 10 degrees and light drizzle. After asking twice and twelve minutes in front of the door, the money is returned and the pseudo-Italian is ignored from now on. (Original) Pizza zum Abholen bestellt, pünktlich da gewesen und bezahlt. Wurde dann wie ein Hund vor die Tür zum Warten geschickt bei knapp 10 Grad und leichtem Nieselregen. Nach zweimal Nachfragen und zwölf Minuten vor der Tür stehen dann das Geld zurückgeben lassen und den Pseudo-Italiener fortan ignorieren.

(Translated by Google) Disastrous and unfriendly management / table distribution. The unorganized, unprofessional staff also created Corona incompatible queues and crowds. We didn't get to eat at all. I would avoid it if possible. (Original) Katastrophal und unfreundliches Management / Tischverteilung. Durch das unorganisierte unprofessionelle Personal entstanden dazu noch Corona inkompatible Schlangen und Menschenmengen. Zum Essen sind wir garnicht gekommen. Ich würde es meiden wenn möglich.

🥰

(Translated by Google) One STAR is even too many. Never again. It started with the unfriendly, arrogant young man at the reception. Put mildly. We'll save the rest ....... We absolutely do not need any explanation from the owner. Because it doesn't work. (Original) Ein STERN is sogar zuviel. Nie wieder. Es fing schon beim unfreundlichen, arroganten jungen Mann beim Empfang an. Milde ausgedrückt. Den Rest sparen wir uns....... Wir brauchen absolut auch keine Erklärung vom Inhaber. Weils nix bringt.

Bad experience with service and management attitude. We booked a table for 4, but one person cancelled. When we arrived we were brought to the table, but when I mentioned one person was not coming, the hostess insisted on giving us another smaller table that is about to pay. We agreed but then instead of agreed table, she tried to to give us a tiny table by the entrance that can barely fit two persons. We declined and reminded that we agreed to a normal size table. Then a manager came and instead of apologizing and trying to make us feel comfortable, he spent 5 min trying to prove how right they are. The entire attitude about them being right and and not the customer goes against a common customer service principle. Poor training of staff is clear. Once you give a table to customers, you shouldn’t take it away unless you have a reasonable substitute for sure. If the customer is not happy, mitigate with some smaller gestures, eg. free drink, or free snack at the bar, anything the would indicate a remorse about unexpected delay would’ve been appreciated. Instead it was all about the rules and being right. Even for the German service culture (or lack there of) it was too much.

L'Osteria never disappoints. The pizza is huge and very tasty. The wine selection is decent as well. Nice place to meet friends.

Very good food, nice casual dining atmosphere (music was a little loud to easily hold a conversation, but we managed), staff very friendly, prices very reasonable. The place was full, so no longer an "insider tip"; it is worth making a reservation on bisy nights. Pizzas are BIG but because the crust is thin and crispy it isn't overwhelming. The paccheri salsiccia was excellent, as was the truffle pasta. Mango mint (non alcoholic) drink as well the wines we had were all very good. We will definitely be coming back!

Great food, pizza was huge and great beer (erdinger on tap)

Zeeshan and Mo, although being quite short staffed on the evening, took such a great care of our big group and made our evening very special. Thank you both and keep up with a good spirit, fair prices and tasty bites.

Small but cozy. Food was good just like other L'osteria we've been but service was quite unprofessional - slow, walking around, no attention to customer. We spent quite some time after seated till the waiter realized that he/she had to take our order.

Nice Italian restaurant in Cologne … the place was nice, the service was good, the food was delicious and the waiters were friendly

Wow ... eine 50-cm-Pizza als Standardgröße ist beeindruckend. Das Personal ist nett und die Bepreisung vollkommen ok. Das Ambiente ist leicht rustikal und passt zu den angebotenen Speisen.

This was a great spot for a dinner with kids. The waitress was very helpful and served us really well because she made suggestions and made sure we could get what we wanted. The bbq pizza was way better than I thought. The pizza is thin and huge! I could eat half. They also were able to do a bottled Bellinis. Very nice to walk to the park with.

Online bestellt, Essen sollte zu 18 Uhr abholbereit sein, wir haben im Restaurant fast 30 Minuten warten müssen. Die Pizzabrötchen waren einfach alle verbrannt! Salatdressing und Parmesan auf der Pizza war etwas wenig...

Trotz vollen Laden noch Plätze bekommen. Das ist schonmal Top! Essen wie man es kennt gut und ausreichend. Service eigentlich gut und sehr Nett! Mussten aber immer etwas warten auf die Getränke. Lag wohl daran das es ziemlich Voll war... .

Amazing authentic Italian food at this Italian restaurant. The front desk had little bags of Haribo gummy bears instead of mints - what a cute touch! I ordered the orecchiette and was a little apprehensive about the arugula that topped the dish when I saw it, but it was the perfect touch and contrast for the creamy sauce. Dessert was spaghetti-eis, basically ice cream in the shape of spaghetti topped with thick strawberry sauce and cookie crumbles. A refreshing treat! Sit outside on the patio if you get the chance!

Die Pizzen waren sehr groß aber auch sehr gut, der Pizzaboden richtig schön dünn, perfekt. Richtig gut ist, dass man auch zwei verschiedene Pizzen kombinieren kann.

Great place to eat with good Italian food. For kids they offer smaller pizza's and pasta's. Service was great and friendly.

We had the biggest pizza at a very good price! Other than the good food, I want to commend the servers here. Last night, my son left his appareil for his teeth at the restaurant. A kind server came running after us bringing the appareil. We were very thankful for this kind gesture. This is customer service at its best. Thank you!

Very nice place with delicious food 🍝 I tried the lasagne and the pesto pasta and both were great!

We were hungry for pizza and found this great restaurant! The food was delicious and the gal that waited on us was very friendly! They even have menus in English available.

I know L'Osteria is a chain restaurant and it's always a safe place to go to. Still this one here in Cologne is awesome! It's super close to the city center, central station and the dome, yet it is far enough away to not have a bunch of annoying people around. The waitress was super friendly and very forthcoming. She informed us upfront about the dishes that were sold out and good alternatives. She kept an eye on our table the entire time. The food was great - as always and it came quickly.

The staff were very helpful and the food was excellent and at a very good price. My partner and I decided to order a pizza each, which after seeing how big they were we decided next time we would order one and share. I'm happy I came across this place and would definitely return. I recommend getting the waiter to choose a cocktail for you as they are also great.

We went in a group. Was a bit busy but the service was much better than the last time. Food always good. Specially for pasta and pizza lovers

Perfectly good food nice place, good service.

Excellent food, great restaurant be sure to say hello to Allesandro!

Good food, absolutely. But the service is sooo slow. Main course and desert took us (group of 12) just over 3 hours

Nice and friendly staff. Cozy place but disappointing food. Will give another chance to another branch.

Despite the name this is not a Italian restaurant. The lone good point is the Bosnian blonde waitress very kind and professional.

Great restaurant. The pizza you get for the price you pay is amazing.

(Translated by Google) Unfriendly. (Original) Unfreundlich.

(Translated by Google) Friendly service and delicious food! (Original) Freundlicher Service und super leckeres Essen!

(Translated by Google) Great pizza (Original) Mega gute Pizza

We had dinner at this restaurant. It started off great; our main courses (pasta + pizza) were very tasty. After the main course, we waited about 15 minutes until a waitress came to give us a doggy bag. She then left without asking us if we needed anything else. We then proceeded to wait for at least another 45 minutes until a waitress finally asked us if we wanted anything. Dessert came pretty swiftly, but it was not very good. After dessert, a waitress asked us if we wanted anything else and we told her we wanted the bill. She said okay, left, and then did not come back with the bill until another waitress came about 10 minutes later. In conclusion, the main courses were great but we sat in this restaurant for about three hours, most of the time spent waiting on dessert - so it wasn't really worth it.

(Translated by Google) The pizza is unfortunately very weak but the day is okay for it. Overall, the price-performance ratio is not quite right. (Original) Die Pizza ist leider sehr schwach belegt aber der Tag ist dafür okay. Preis leistung stimmt aber insgesamt nicht ganz.

(Translated by Google) For me the best L‘Osteria in Cologne. Very cozy atmosphere, great service and delicious food. I also like to order there. The rocket was forgotten when ordering. We called and got a new pizza delivered straight away. This way of dealing with customers / guests deserves special praise. Keep it up !!! (Original) Für mich die beste L‘Osteria in Köln. Sehr gemütliche Atmosphäre, toller Service und leckeres Essen. Ich bestelle auch gerne dort. Bei der Bestellung wurde der Rucola vergessen. Wir haben angerufen und direkt eine neue Pizza geliefert bekommen. Dieser Umgang mit Kunden/Gästen verdient ein besonderes Lob. Weiter so!!!

(Translated by Google) I liked it. Ebertplatz holds the atmosphere. Service 1A, service 1A, coffee very good. Toilets clean; Table, sitting, handling as expected. Gladly again. (Original) Hat mir gut gefallen. Atmosphäre halt Ebertplatz. Bedienung 1A, Service 1A, Kaffee sehr gut. Toiletten sauber; Tisch, Sitzen, Umgang wie erwartet. Gerne wieder.

(Translated by Google) The pizza in the other locations was always bigger, but it tasted great. Maybe we were just there too late. (Original) Die Pizza war in den anderen Standorten bis jetzt zwar immer größer aber geschmeckt hat sie super. Vielleicht waren wir einfach zu spät dort.

(Translated by Google) Pizza is very nice, but the kitchen closes before 12, so if you go to 11 after 20, the kitchen is already closed. next time first avoid throwing up. (Original) pizza ganz nice eig, aber küche macht halt schon vor 12 zu so, also wenn man 20 nach 11 geht sagen die „küche schon geschlossen“. nächste zeit erstmal meiden die kotze.

(Translated by Google) Pizza wasn't bad but there are better ones. Something was missing, I can't say either (Original) Pizza war nicht schlecht aber gibt bessere es fehlte etwas kann ich auch nicht sagen

(Translated by Google) Super nice place with very friendly staff and delicious fresh food at fair prices in the city center (Original) Super nettes Lokal mit sehr freundlichem Personal und leckerem frischen Essen zu fairen Preisen in der Innenstadt

(Translated by Google) Everything was super delicious (Original) Alles super war einfach lecker

(Translated by Google) Super delicious pizza and very attentive service! We recommend! (Original) Super leckere Pizza und sehr aufmerksame Bedienung! Sehr zu empfehlen!

(Translated by Google) Great service and great food !! (Original) Tolle Bedienung und super Essen!!

(Translated by Google) Wonderful tent, super sweet affairs, affordable and fantastic food! (Original) Heerlijke tent, super lieve bedoening, goed betaalbaar en fantastisch eten!

(Translated by Google) After bad experiences with cold pizza etc. we wanted to give the restaurant a chance, but already when we recorded the data to contain the Corona crisis, we felt like we were being interrogated - very unfriendly service. When she then made fun of us behind our backs, we started to withdraw without an order. We don't need that as a customer ... (Original) Wir haben nach schlechten Erfahrungen mit kalter Pizza etc. dem Lokal nach mal eine Chance geben wollen, aber schon bei der Aufnahme der Daten zur Eindämmung der Corona-Krise fühlten wir uns wie einem Verhör unterzogen-sehr unfreundliche Bedienung. Als diese dann noch hinter unserm Rücken sich über uns lustig machte, haben wir ohne Bestellung den Rückzug angetreten. Das haben wir als Kunden nicht nötig...

(Translated by Google) Very friendly, good service, we waited for our takeaway pizza and got mineral water on the house. (Original) Sehr freundlich, guter Service, wir haben auf unsere Pizza zum mitnehmen gewartet, und haben Mineralwasser aufs Haus bekommen.

(Translated by Google) Very tasty pizza! Very large portions! (Original) Sehr leckere Pizza! Sehr große Portionen!

(Translated by Google) Very tasty and gigantic pizza. (Original) Sehr leckere und gigantische Pizza.

(Translated by Google) Really super tasty, pizza is huge and very tasty ... Can only be recommended, staff very friendly and attentive (Original) Wirklich super lecker,Pizza ist riesig und sehr lecker... Nur zu empfehlen,Personal sehr freundlich und aufmerksam

(Translated by Google) Super ambience and delicious pizza with optimal service at fair prices! Despite the full restaurant, I was warmly welcomed and served quickly, keep it up! (Original) Super Ambiente und leckere Pizza mit optimalen Service zu fairen Preisen! Ich wurde trotz vollem Restaurant freundlich empfangen und schnell bedient, weiter so!

(Translated by Google) After my last visits, I just have to change my mind about this shed ... It was always a warm shop, my last 2 visits (yesterday and the day before yesterday) seem like I had ordered at the snack bar. All employees are totally unmotivated and there is no longer a feeling of the familiar atmosphere. It's not fun like that. (Original) Nach meinen letzten Besuchen, muss ich meine Meinung zu diesem Schuppen einfach ändern... Es war immer ein Herzlicher Laden, meine letzten 2 Besuche (gestern und vorgestern) wirken als hätte ich im Imbiss bestellt. Alle Mitarbeiter sind total unmotiviert und von der gewohnten Stimmung ist nichts mehr zu spüren. So macht es keinen Spaß.

(Translated by Google) Delivery service very good and reliable ? (Original) Lieferservice sehr gut und zuverlässig ?

(Translated by Google) It was a very pleasant evening - very good service! (Original) Es war ein sehr angenehmer Abend - sehr gute Bedienung!

(Translated by Google) Zero stars would be appropriate for three overpriced pizzas that were sparingly filled and which made us sick the next day. (Original) Null Sterne wären angemessen für drei überteuerte Pizzen, die sparsam belegt waren und von denen uns am nächsten Tag übel war.

(Translated by Google) Had spaghetti arugula and a pizza and both just delicious??? (Original) Hatte Spaghetti Rucola und ne Pizza und beides einfach lecker???

Even though it is a large restaurant chain, the atmosphere is pleasant and the food offered is of good, consistent quality. The staff is very attentive and friendly. Only the prices are slightly too high, but they are still ok.

(Translated by Google) Ordered last week. The pizza was completely cold. And I wonder who should be fed up with this portion of pasta? For 10 euros really outrageous. Then I shouldn't cook anything afterwards. (Original) Haben letzte Woche bestellt. Die Pizza war komplett kalt. Und ich Frage mich, wer von dieser Portion Nudeln satt werden soll? Für 10 Euro echt unverschämt. Dürfte mir danach dann nicht was kochen.

(Translated by Google) Huge and very good pizza. Despite the carnival, everything worked out quickly. Absolutely to suggest! (Original) Riesige und sehr gute Pizza. Trotz Karneval hat alles schnell geklappt. Auf jeden Fall zu empfehlen!

(Translated by Google) Huge pizzas for an absolutely affordable price. Extremely tasty! (Original) Riesige Pizzen für einen absolut bezahlbaren Preis. Extrem lecker!

(Translated by Google) Super delicious food and absolutely fantastic service in difficult times! The employees Nihat and Chris deserve special mention (if I remember that correctly). With their unique and personable manner, they make Ebertplatz stand out in a very special light. Especially a skateboard that I saw there inspired me to start a new art project ... you have to be so lucky. (Original) Super leckeres Essen und ein absolut traumhafter Service in schwierigen Zeiten! Hervorzuheben sind die Mitarbeiter Nihat und Chris (Wenn ich das noch richtig in Erinnerung habe). Sie lassen den Ebertplatz durch ihre einzigartige und sympathische Art, in einem ganz besonderen Licht darstehen. Vorallem ein Skateboard, welches ich dort sah, hat mich zu einem neuen Kunstprojekt inspiriert...so viel Glück muss man erstmal haben.

(Translated by Google) A really great location for the L'Osteria restaurant chain The service of the two boys at the bar is particularly recommended, two funny and original guys The skating back and forth on the skateboard by the gastro team is wonderfully refreshing and original Highly recommended see you soon! (Original) Ein wirklich toller Standort der Restaurantkette L'Osteria Vor allem der Service der beiden Jungs an der Bar ist zu empfehlen, Zwei lustige und orginelle Typen Das zwischenzeitliche hin und her fahren auf einem Skateboard durch das Gastroteam ist herrlich erfrischend und orginell Nur zu empfehlen, bis bald!

Place is awesome, nice music, friendly personal, and pizza is just perfect!!!! S/o to Chris and Nihat! We had a very nice conversation

(Translated by Google) Despite the temporary location very well handled with the new concept! In addition, the waiting time felt shorter by the two boys in front and a good mood is included. Really recommendable! (Original) Trotz der temporären Lage sehr gut gehandhabt mit dem neuen Konzept! Dazu ist die warte Zeit durch die zwei Jungs vorne gefühlt kürzer und eine gute Laune ist mit inbegriffen. Echt zu empfehlen!

(Translated by Google) “Despite the current crisis, the team spreads a good mood and the to go concert works great. The 2 boys in front do a great job ” (Original) “trotz der aktuellen kriese verbreitet das Team gute laune und das to go konzert funktioniert super. Die 2 jungs vorne machen einen super job”

(Translated by Google) Very nice guys on site who respond to the customer. "To Go" works great too! Soon there again for a pizza. (Original) Sehr nette Jungs vor Ort die auf den Kunden eingehen. "To Go" funktioniert auch super! Bald sicher wieder auf eine Pizza da.

(Translated by Google) Really great shop. Very friendly! Best food. Nihat and Chris in particular are 2 very likeable boys. Would love to come back! Thank you for everything. (Original) Echt toller Laden. Sehr freundlich! Bestes Essen. Vor allem Nihat und Chris sind 2 sehr sympatische Jungs. Komme Gerne Wieder ! Danke für alles.

(Translated by Google) Great atmosphere! Cool and authentic team from which you will be warmly welcomed! Also a super to go concept during the crisis. Best losteria! Again and again ! (Original) Klasse Atmosphäre! Cooles und authentisches Team von dem man herzlich empfangen wird! Zudem ein super to Go Konzept während der Krise. Bester losteria ! Immer wieder !

I just had a BBQ chicken pizza it was HUGE and wonderfully delicious. My wife had the spaghetti promodoro (not 100% sure about the name) and she loved it. The pana cotta was a dream. If you are here in Cologne, go ti this restaurant. The staff was friendly as well.

(Translated by Google) Nice place. When visiting as satisfied as in other lOsterias (Original) Nettes Lokal. Bei dem Besuch genauso zufrieden wie in anderen lOsterias

They didn't have Nutella for sweet pizza.. But lava cake was amazing!

Nice place. A little bit noise but tasty food compensates all other drawbacks!

Very nice people. Extremely good food. The pizza marinara (seafood) smelled like the holidays in Spain I spent once as a child. marvelous. Edit: 11 months later: had the pizza again and this time pasta, too. Incredible. Awesome. Like a party in your mouth. Staff was extremely nice and helpful. No restaurant where we come from is so helpful. I am really impressed. Toilets are clean and playing language lessons for entertainment :-D We will be back when we're in cologne again, promised ;-)

(Translated by Google) Was very tasty, the pizza I ate. (Original) War sehr lecker, die Pizza die gegessen habe.

(Translated by Google) Very good pizza and friendly service! (Original) Sehr gute Pizza und freundliche Bedienung!

(Translated by Google) The pizza was really tasty. It is very big and is getting colder every minute. People with a small appetite can take the leftover pizza away. But I don't speak from experience. If you don't want to decide on a pizza topping, you can have the halves topped with different layers. (Original) Die Pizza war wirklich schmackhaft. Sie ist sehr groß und wird dadurch jede Minute kälter. Leute mit kleinem Appetit können die Pizzareste mitnehmen. Ich spreche aber nicht aus Erfahrung. Wer sich nicht für einen Pizzabelag entscheiden möchte, kann sich Hälften verschieden belegen lassen.

(Translated by Google) Delicious pizza, good ambience, child-friendly. Sometimes problems with processing online orders ... (Original) Leckere Pizza, gutes Ambiente, kinderfreundlich. Teilweise Probleme vei der Abwicklung von online Bestellungen...

(Translated by Google) Very nice and professional (Original) Sehr nett und professionell

(Translated by Google) Huge pizzas, very fresh and tasty. A pasta will be ordered soon. (Original) Riesige Pizzen, sehr frisch und lecker. Demnächst wird ein Pasta bestellt.

(Translated by Google) Top quality pizza! Price-performance ratio fits (Original) Top Pizza Qualität! Preis-Leistung passt

Top!!

(Translated by Google) Already ordered pizza several times here during the November lockdown to pick up. L'Osteria is a chain, but here I speak for this branch on Ebertplatz - the pizzas were always perfect, perfect size and nice and crispy - and the staff were always in a good mood and very friendly. That really matters! In terms of time, the pick-up time confirmed online was always perfect. I can recommend it with a clear conscience and I will definitely not have ordered something here for the last time. Although I haven't tried pasta & salads yet. (Original) Schon mehrfach hier während des November-Lockdowns Pizza zum Abholen bestellt. L'Osteria ist zwar ne Kette, aber hier spreche ich für diese Filiale am Ebertplatz - die Pizzen waren immer 1a, perfekte Größe und schön knusprig - und die MitarbeiterInnen immer gut drauf und sehr freundlich. Das macht echt was aus! Zeitlich hat es auch immer mit der online bestätigten Abholzeit perfekt gepasst. Kann ich guten Gewissens weiterempfehlen und habe bestimmt nicht das letzte Mal hier was geordert. Wobei ich Pasta & Salate noch nicht ausprobiert hab.

(Translated by Google) The best pizza in Cologne! Cozy place, delicious food😍 and wine menu is also good 👌 we recommend this place ❤️ (Original) Die beste Pizza in Köln! Gemütlicher Ort, leckeres Essen😍 und Wein Karte ist auch gut 👌 wir empfehlen diesen Ort ❤️

(Translated by Google) I wanted to order something to take away, but was ignored, although only one other customer was in the store. Doesn't seem like the first time according to the other reviews. Then I went a few meters and was served at another pizzeria when I was reading the card in front of the shop. It's a shame that you deal with potential customers like that. (Original) Wollte was zum mitnehmen bestellen, wurde leider ignoriert, obwohl nur ein anderer Kunde im Laden war. Scheint wohl laut den anderen Reviews nicht das erste mal. Bin dann ein paar Meter weiter und wurde bei einer anderen Pizzeria bedient als ich noch vor dem Geschäft die Karte gelesen habe. Schade dass man so mit potenziellen Kunden umgeht.

(Translated by Google) On-time delivery, super friendly delivery driver, top quality! Price-performance ratio fits. Gladly again 😋👍 (Original) Pünktliche Lieferung, super freundlicher Auslieferfahrer, top Qualität! Preis-Leistung passt. Gerne wieder 😋👍

(Translated by Google) I just ordered the pizza from the Losteria homepage. Everything went perfectly and the supplier was very friendly (Original) Hab mir eben die Pizza über die Losteria Homepage bestellt. Alles perfekt gelaufen und der Lieferant war sehr freundlich

(Translated by Google) Service nice, food moderate! (Original) Bedienung nett, Essen mäßig!

(Translated by Google) Very good and friendly service (Original) Sehr gut und freundliche Bedienung

(Translated by Google) Friendly staff and quick service. The pizza is very large but also very thin. Good even if I prefer the higher pizzas. Recommend for those who want to eat a pizza that is not a bland substitute. Beer ok. (Original) Personale gentile e servizio rapido. La pizza é molto grande ma anche molto sottile. Buona anche se preferisco le pizze più alte. Consiglio per chi vuole mangiare una pizza che non sia un blando sostituto. Birra ok.

(Translated by Google) The pizzas were huge and tasty. The service was also very friendly and attentive. (Original) Die Pizzen waren riesig und wohlschmeckend. Auch die Bedienung war sehr freundlich und aufmerksam.

(Translated by Google) A shame, had only heard good things about the store but the reception at the entrance was completely disinterested and overwhelmed. Comes around the corner with "hello master" and is not able to point you to the right table. Food was ok but too expensive for what is on offer. No trace of La Familia. Toietten at least clean. No recommendation (Original) Schade, hatte nur gutes über den Laden gehört aber Empfang am Eingang völlig desinteressiert und überfordert. Kommt mit "hallo Meister" um die Ecke und bekommt es nicht hin einem den passenden Tisch zu zu weisen. Essen war ok aber zu teuer, für das was geboten wird. Von La Familia keine Spur. Toietten zumindest sauber. Keine Empfehlung

(Translated by Google) Top service despite Corona time a good starting point in Cologne (Original) Top Bedienung trotz Corona Zeit ein guter Anlaufpunkt in Köln

(Translated by Google) We had pizza and spaghetti bolognese. The pizza was outstanding. The Bolognese was unfortunately a failure. Too little meat, bad taste. Service is nice but a little slow. If you only come for pizza, you can't go wrong. (Original) Wir hatten Pizza und Spaghetti Bolognese. Die Pizza war hervorragend. Die Bolognese war leider ein Reinfall. Zu wenig Fleisch, fader Geschmack. Service ist nett, aber etwas langsam. Wenn man nur für Pizza kommt, macht man nichts verkehrt.

(Translated by Google) Italian restaurant in the center of Cologne. The pizzas are huge and the pasta is very good. The desserts are homemade. (Original) Restaurant italien dans le centre de Cologne. Les pizzas sont géantes et les pâtes sont très bonnes. Les desserts sont faits maison.

(Translated by Google) Super big and tasty pizza, highly recommended. Friendly and courteous staff (Original) Super große und leckere Pizza, sehr zu empfehlen. Freundliche und zuvorkommende Mitarbeiter

(Translated by Google) After very good experiences in other branches this time it was half a disappointment. On the one hand, a completely non-carbonated Coke, and the service said, "I'll report it." Nothing else, no apologies, no new carbonated cola, just nothing. On the other hand, in a pizza that was prepared as a calzone at my request, suddenly several cocktail tomatoes, not sliced. And neither the calzone I ordered nor the one on the menu said anything about cocktail tomatoes. Otherwise I wouldn't have ordered them, because I don't like them on pizza. Both together are two stars for me. My friend's order was canceled, "We don't have crayfish today". It would have been better to say directly, one star down. Your alternative order was fine. Fortunately, we have had better experiences with other branches, we will not go here again. (Original) Nach bisher sehr guten Erfahrungen in anderen Filialen diesmal eine halbe Enttäuschung. Zum einen eine Cola komplett ohne Kohlensäure, und auf den Hinweis hieß es vom Service "Ich werde das mal melden." Sonst nichts, keine Entschuldigung, keine neue Cola mit Kohlensäure, einfach nichts. Zum anderen in einer Pizza, die auf meinen Wunsch als Calzone zubereitet wurde, plötzlich mehrere Cocktailtomaten, nicht geschnitten. Und weder bei der von mir bestellten noch bei der auf der Karte stehenden Calzone stand etwas von Cocktailtomaten. Sonst hätte ich sie auch nicht bestellt, ich mag sie nämlich nicht auf Pizza. Beides zusammen sind für mich zwei Sterne Abzug. Die Bestellung meiner Freundin wurde storniert, "Wir haben heute keine Flusskrebse". Hätte man besser direkt gesagt, noch ein Stern runter. Ihr alternative Bestellung war dann aber gut. Zum Glück haben wir anderen Filialen bessere Erfahrungen gemacht, hierher werden wir nicht mehr gehen.

(Translated by Google) Very, very nice service and great pizzas! We liked it here👍 (Original) Sehr sehr netter Service und tolle Pizzen! Hat uns gut gefallen hier👍

(Translated by Google) Solid for a franchise. Actually, I've always enjoyed eating there. However, we won't come any more, the young man who was on duty at the door on Saturday evening wouldn't work in my shop. It had nothing to do with service and adequate hospitality. What a shame (Original) Solide für ein Franchise. Eigentlich hab ich immer ganz gerne dort gegessen. Allerdings werden wir nicht mehr kommen, der junge Mann der Samstag Abend Dienst an der Türe hatte würde in meinem Laden nicht arbeiten. Das hatte nichts mit Service und adäquater Gastlichkeit zu tun. Schade

(Translated by Google) Delicious, nice staff, relaxed (Original) Lecker, nettes Personal, relaxed

(Translated by Google) We were here with 8 colleagues during our lunch break. The food was really delicious, but unfortunately we had to wait a long time, not only for the food but also for the bill. Recommended for people with a lot of time. Probably not for a lunch break of 1 hour. (Original) Wir waren mit 8 Kolleginnen in der Mittagspause hier. Das Essen war wirklich super lecker, doch leider mussten wir sehr lange warten, nicht nur auf's Essen sondern auch auf die Rechnung. Für Leute mit viel Zeit, zu empfehlen. Für eine Mittagspause von 1 Stunde eher nicht.

(Translated by Google) Top pizzas, it's quick, friendly service. (Original) Top Pizzen, es geht schnell, freundliche Bedienung.

(Translated by Google) Greatly subsided! We used to be regular customers here, like many of our friends from the Veedel. This has changed for all of us, the service is mostly friendly, but the quality of the food has declined significantly. We used the delivery service last weekend, unfortunately that was nothing. Food ordered at 8.15 p.m., indicated waiting time 45 minutes. The delivery of the unfortunately almost cold food took place around 10.15 p.m. There are far better Italians on the Eigelstein. Ciao Ciao L'Osteria. (Original) Stark nachgelassen! Früher waren wir hier Stammkunde, wie viele unserer Bekannten aus dem Veedel. Dies hat sich bei uns allen geändert, der Service ist zwar überwiegend freundlich, aber die Qualität des Essens hat stark nachgelassen. Wir haben letztes Wochenende dann mal den Lieferservice in Anspruch genommen, das war leider gar nichts. Essen um 20.15 h bestellt, angegebene Wartezeit 45 Minuten. Die Lieferung des leider fast kalten Essen erfolgte gegen 22.15 h. Da gibt es weitaus bessere Italiener am Eigelstein. Ciao Ciao L'Osteria.

(Translated by Google) I ordered two pizzas and an avocado-melon-chicken salad to collect myself. Unfortunately I didn't check the packaging when I picked it up. After a 10 minute drive home by car, I found that the salad was completely without avodaco and melon and only a few chicken strips (photo shows salad as delivered). That was probably an accident, but still very annoying when you pay 10 € for it alone. Pizzas very large, but the Hawaii also sparsely fill them (7 pineapple pieces with> 34cm diameter) and at 11 € not exactly cheap either. Next time I will deliver / pick up definitely check the orders first. But that will probably not be the case here. (Original) Ich habe hier zwei Pizzen und einen Avocado- Melone-Hähnchen Salat zum Selbstabholen bestellt. Habe beim Abholen leider nicht die Verpackungen geprüft. Nach 10 Minuten Heimfahrt mit dem Auto dann aber festgestellt, dass der Salat komplett ohne Avodaco und Melone und nur ein paar wenigen Hähnchenstreifen war (Foto zeigt Salat wie geliefert). Das war vermutlich ein Versehen, trotzdem sehr ärgerlich, wenn man allein dafür 10€ zahlt. Pizzen sehr groß, die Hawaii dafür aber auch spärlich belegt (7 Ananas Stücke bei >34cm Durchmesser) und mit 11€ auch nicht gerade billig. Werde beim nächsten mal liefern/abholen definitiv zuerst die Bestellungen prüfen. Hier wird das aber vermutlich eher nicht sein.

(Translated by Google) Friendly service and delicious pizza. I'll be back. (Original) Freundlicher Service und leckere Pizza. Ich komme wieder.

Food was really nice. Pasta fresh and pizza great with a nice base. Staff were very friendly and opened the windows up when we were a bit warm.

(Translated by Google) So ... if you - when the shop is quite empty - forgot to place the order of the guest and who has already destroyed two Kölsch while waiting - then you are just honest, put another Kölsch down, smile and apologize. Happens. All good. But to pretend that the kitchen is lame and then even have to ask again what was actually ordered is uncooperative and unprofessional. By the way, at the latest when paying you could have put something on the table ... The food is still perfectly fine. Despite the faux pas. (Original) Also....wenn man - bei recht leerem Laden - schon vergessen hat, die Bestellung des Gastes aufzugeben und der schon zwei Kölsch wartend vernichtet hat - dann ist man einfach ehrlich, stellt noch ein Kölsch hin, lächelt und entschuldigt sich. Passiert. Alles gut. Aber so zu tun, als ob die Küche lahm ist, um dann sogar nochmal nachfragen zu müssen, was eigentlich bestellt wurde ist unkollegial und unprofessionell. Übrigens spätestens beim Bezahlen hätte man noch irgendwas auf den Tisch stellen können... Das Essen ist immernoch völlig in Ordnung. Trotz des Faux pas.

(Translated by Google) Young man served us, he was very personable and cool, you immediately felt at home! Always my pleasure (Original) Junger mann hat uns bedient,er war sehr sympathisch und cool,man hat sich sofort wohl gefühlt ! Immer wieder gerne

(Translated by Google) Staff super friendly. This time the pasta is only mediocre. Unfortunately still very, very al dente (Original) Personal super freundlich. Nudeln dieses Mal hier allerdings nur mittelmäßig. Leider noch sehr sehr al dente

(Translated by Google) Very tasty, so gladly again and again! (Original) Sehr lecker, also immer wieder gerne!

If you are in the area, this is easily the best place: good vibes, friendly staff, nice music. Shockingly delicious pizza with the diameter of a SUV tyre. Also quite affordable.

(Translated by Google) I like to eat pizza at L'Osteria and the taste is just as good as here both 👍😊 (Original) Gehe gerne bei L'Osteria Pizza essen und der Geschmack ist genauso gut wie hier beidem 👍😊

The staff is nice but the service is too long, we were waiting for our food more than 30 minutes, even just to take the order was around 15 minutes, and the food wasn't tasteful, we ordered 2 carbonara pastas, definitely I don't recommend this place base on our experience.

If you are looking for a great Italian restaurant, with hugh pizza's, with great entrées and very good main courses, L'Osteria should be on your list. Service is fast and good. It's busy, making reservations is smart, to avoid disappointment.

The Service is good. However, the Pizza is OK and it seems like no smoke extraction equipment there. So it's smokey inside....😅

Food and service are OK, as in every store of the franchise. They do not accept credit cards!

Perfect food and masive. Pizzas soo big.recomend a lot

Great place to eat. It is very central and ready to get to within the city. The pizzas are very large, so I highly recommend splitting 1 among 2 adults. I highly recommend their BBQ chicken pizza. I also recommend the l'Osteria iced tea. Very delicious. The staff here we're incredibly helpful and patient, and didn't seem annoyed that we were there (which is a common German custom for service workers).

We popped in for a meal towards the end of service, but we were well-looked after. My pizza marinara was excellent and very large and the lasagne was very tasty. Desserts were also well-prepared and a special treat.

This might not be the best pizza I will have in Europe but certainly enjoyed it. For ~ €20 my wife and I were able to fill up on pizza and wine for lunch. I can’t complain about that and would eat here again.

The 2 stars are for the food, which is good but it’s only two stars because the service is poor (at best). Staff wasn’t attentive or warm as multiple people, despite seeing we were looking for our waiter, did nothing to help. If you are a tourist who does not know German, it’s worse.

Crowded place where you shouldn't go for quiet talking but for great Italian pizza. You need to be starving to make that huge piece. Try the white one!

Despite that the restaurant was completely full, the staff was very friendly and took the time to serve you well. The food arrived quickly and was very good! Furthermore, the restaurant is very cozy with a nice atmosphere

I had tortellini and it was undercooked and disappointing. My partner's pizza was very thin and about 40cm diameter. Tasted good he said but difficult to manage.

Complete disaster. We had no reservation however we entered the restaurant and we asked the staff for a table. The person at the door told us that a table should be made available within a maximum 20 mins and as such we decided to wait for a table. We have been left unattended at the restaurant door for 1 hour. The place was understaffed and after an hour patiently waiting for the table we were rudely asked to leave by one of the staff because we did not have a reservation. We would have expected that staff would at least have the decency to decline our request for a table in the first instance given that no tables were made available rather than been left waiting for 1 hour. Vacant tables were left uncleaned with no customer being sat on the tables. From all our trips we have never been treated by any restaurant with such rudeness and unprofessional behaviour.

Great Pizza with a pint. The host spoke great English and did his best to understand my poor German. Would certainly go back.

It took 25 min to serve the wine, more than an hour to serve the order, and on top of it the server asked for payment without even serving the order . One star only because the food was nice

Food is good. Convenience in approach. Service is okay.

Great food and atmosphere, the prices are really good the only problem was the attitude of the staff , very unpleasant even after spill over a glass of wine they didn't say sorry and even didn't came to clean all the mess...

Nothing about this place was good. Service is terrible losing our order and making us wait over an hour to be served when people coming in after us got their food in 20min. The pizza is low grade, tasteless and boring. Better pies at the train station.

Me and my brother friend from middle East of Europe trying to eat here for lunch. We have been sitting there for 10 minutes, one of the staff came and talk to us that we can not sit here so we should go outside wait or go somewhere which the tables are available and not reserved. Then I went to ask another staff behind the bar and he told me that I can sit anywhere I want. So for that time waits and get this line ether for service, I could understand for that “service for another skins” . 1 star is enough. I am a big fan of Italian food, but things I have been through here, it is depressing.