CityMax am Dom image

CityMax am Dom

Hotel

👍👍 We had a lovely stay! The staff was very friendly and accommodating! The bed was very comfortable, we could sleep well. The location could hardly be better! Large selection at breakfast and very tasty! We were also asked for any extra requests (omelette, etc.), which we didn't have to do as there wa... People often mention breakfast, staff, hotel, room,


Address

Ursulastraße 4-8, 50668 Köln, Germany

Website

www.citymaxamdom.com

Contact

+49 221 42346842

Rating on Google Maps

4.40 (36 reviews)

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Featured Reviews


Frequently mentioned in reviews: breakfast (8) staff (7) hotel (7) room (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lisa F. 4 years ago on Google • 10 reviews
    We had a lovely stay! The staff was very friendly and accommodating! The bed was very comfortable, we could sleep well. The location could hardly be better! Large selection at breakfast and very tasty! We were also asked for any extra requests (omelette, etc.), which we didn't have to do as there was more than enough anyway! Class!
    1 person found this review helpful 👍

  • 1/5 Tina B. 4 years ago on Google • 6 reviews
    The hotel was fine. For guests who only need a bed to sleep in, it is perfectly sufficient. Wlan unfortunately didn't work and the TV seems to be more of a decoration. The bathroom is tiny and you can see that money has been saved everywhere. I wouldn't recommend it for the price. The staff was very friendly!
    1 person found this review helpful 👍

  • 4/5 Käte L. 4 years ago on Google • 38 reviews
    Nice hotel not far from the main train station and easy to reach by car. It takes about 10 minutes to get to the city center (on foot). Rooms are small but nice. The staff is really funny and accommodating. The breakfast is very nicely prepared and it is enough to start the day. Muesli, yogurt, fruit salad, rolls and toppings, coffee, tea and juice. Anyone who finds something to complain about should better check into the Hilton. I was completely satisfied :)

  • 5/5 Лиза �. 1 year ago on Google • 14 reviews
    Thank you from Ukraine 💛

  • 3/5 Hagar L. 10 months ago on Google • 10 reviews
    The staff service is ok and the rooms are quite small but manageable. WiFi connection is free for guests

  • 1/5 Cole S. 4 years ago on Google • 5 reviews
    The staff is very unfriendly, especially the woman at the reception has absolutely no decency. I can only agree with the previous negative reviews. And you should be careful if you pay in cash there, as it will be assumed that you haven't paid.

  • 5/5 Rachel R. 4 years ago on Google • 3 reviews
    Super nice, nice staff, very attentive and friendly. The room was also very nice and clean. The food was also very good, always happy! I can only recommend.

  • 1/5 Bella I. 4 years ago on Google
    (Translated by Google) The floor was totally dusty. When I asked the housekeeper for a wide towel, she didn't even understand me. The woman at the front desk is very cheeky and shows a lack of intelligence. The breakfast was unfortunately inedible, and the staff absolutely does not go! (Original) Der Boden war total staubig. Als ich die Zimmerfrau nach einem weiten Handtuch fragte, hat sie mich nicht einmal verstanden. Die Frau an der Rezeption ist sehr frech, und zeugt von mangelnder Intelligenz. Das Frühstück war leider ungenießbar, und das Personal geht absolut garnicht!

  • 3/5 N. M.- K. 4 years ago on Google
    Wir waren zu dritt in einem zwei Personen Zimmer von Samstag bis Dienstag zum Kölner Karneval da. Der Inhaber war sehr freundlich. Hatte uns Sekt versprochen, der uns leider in der ganzen Zeit in der wir dort waren nicht serviert wurde. Das Frühstück war OK. Hätte mir Rührei gewünscht und ein schönes "Katerfrühstück" so nach den gefeierten Nächten ;) oder wenigstens am Sonntag.Es gab jeden Tag Spiegeleier +gekochte Eier, aufgebackene Brötchen und verschiedene Sorten Brot. Leider ist es ziemlich düster für einen Frühstücksraum, da direkt eine Hauswand angrenzt und kein Tageslicht einfällt. (siehe Fotos) Das Hotel ist grundsätzlich sauber. In der kleinen Gästetoilette unten kann man sich leider nicht drehen oder anders bewegen, weil sie sooooo klein ist und ohne Fenster. Die Türen standen offen und es roch entsprechend im Flur. Die Bar wirkt einladend und modern. Das Bad/Zimmer allg. verfügt über zu wenige Möglichkeiten bei 3Personen Handtücher zum trocknen aufzuhängen. Es gab keine Hygienebeutel für die Damen. Im Bad löst sich das Holz rund um das Waschbecken aufgrund der Feuchtigkeit(siehe Fotos). Es gibt einen Safe auf dem Zimmer und mehrere Kommoden und einen Schrank zum unterbringen der Kleidung. Sogar ein Bügeleisen ist vorhanden. Das Hotel liegt an einer viel befahrenen Straße. Für 1-2 Nächte durchaus buchbar. (Translated by Google) There were three of us in a two-person room from Saturday to Tuesday for the Cologne Carnival. The proprietor was very friendly. Had promised us sparkling wine, which unfortunately was not served to us the whole time we were there. The breakfast was ok. I would have liked scrambled eggs and a nice "hangover breakfast" after the nights out ;) or at least on Sunday. There were fried eggs and boiled eggs every day, baked rolls and different types of bread. Unfortunately, it's pretty dark for a breakfast room, since it's directly adjacent to a wall and there's no daylight. (see photos) The hotel is basically clean. Unfortunately, in the small guest toilet downstairs you cannot turn or move in any other way because it is sooooo small and without a window. The doors were open and it smelled accordingly in the hallway. The bar is inviting and modern. The bathroom/room in general has too few possibilities to hang towels to dry for 3 people. There were no sanitary bags for the ladies. In the bathroom, the wood around the sink is loosening due to the moisture (see photos). There is a safe in the room and several dressers and a closet to store clothes. There is even an iron. The hotel is on a busy road. Bookable for 1-2 nights.

  • 5/5 Cevahir M. 4 years ago on Google • 1 review
    We enjoyed the stay very much. We had free WiFi. The lady at the reception was very personable and respectful. It's a clean hotel, the rooms view were very clean. The breakfast was very tasty, very varied. Walk about 5 minutes to the cathedral. Will definitely come again. Deserved 5 stars!!
    1 person found this review helpful 👍

  • 5/5 Eranda H. 4 years ago on Google • 1 review
    Last week I was staying in Hotel citymax am Dom it was really amazing, The hotel staffs are amiable, professional and they welcomed the clients with the wariness of their heart. They always smiled when they treat the guests. Besides, the food of the hotel's restaurant was delicious.

  • 1/5 Romy H. 4 years ago on Google • 1 review
    This hotel never again!!! Disgustingly dirty, totally shabby, breakfast very clear, with rolls that smelled like musty cardboard. You sit in the “bar” for half an hour without being served. The room cleaning is very poor. Several months of dust under the bed, not to mention the bathroom. The promise of a €30 drink voucher to compensate for our dirty room was not kept by the owner until the day of departure. Conclusion: Never again!


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