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The Schmitz at the Museum of East Asian Art image

The Schmitz at the Museum of East Asian Art

Cafe

😠 Nice location but terrible service. Opens at 10, but the kitchen isn't ready to prepare food (breakfast) until 20 minutes later. The waitresses are all standing at the counter and when you call them over, they come running at a snail's pace, annoyed, without lifting their feet as they walk. It's unb... People often mention service,


Address

Universitätsstraße 100, 50674 Köln, Germany

Website

salonschmitz.com

Contact

+49 221 1395577

Price rating

$$ $$

Rating on Google Maps

2.90 (90 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Katha 4 years ago on Google • 120 reviews
    Nice location but terrible service. Opens at 10, but the kitchen isn't ready to prepare food (breakfast) until 20 minutes later. The waitresses are all standing at the counter and when you call them over, they come running at a snail's pace, annoyed, without lifting their feet as they walk. It's unbelievable that no consequences are taken after all the bad reviews!
    1 person found this review helpful 👍

  • 4/5 Howin Raul T. 4 years ago on Google • 516 reviews
    Nice place

  • 4/5 A. N. 7 years ago on Google • 165 reviews
    Delicious quiche and salad in a nice atmosphere with a beautiful view of the Aachener Weiher. It would be nice if you could soon pay by card and the staff would be a little friendlier (clean the tables themselves).

  • 3/5 Vlad G. 4 years ago on Google • 152 reviews
    Nice cakes, excellent view to the pond, outside terrace. Service was friendly enough but a bit slow. I think the problem is that the cafe is understaffed.

  • 1/5 Bahar 5 years ago on Google • 35 reviews
    Terrible experience. The tables are so dirty and sticky you don't want your hand to even accidentally touch it. Although so many staff are making coffee and preparing stuff, there are so few people for receiving orders and bringing them. You need to sit so so long unrecognized to even order. Unfriendly staff. Very bad service

  • 2/5 Jan Willem C. 5 years ago on Google • 29 reviews
    Very nice breakfast. So what unorganised. ;)

  • 4/5 Ben 6 years ago on Google • 25 reviews
    Super nice view! In summer you can sit outside right by the water. The waitresses were very friendly and concerned about our well-being. Both the cake and the quiche tasted good. However, due to the poor acoustics of the room, it is very loud and not really comfortable inside. A better concept would have to be developed together with the museum.

  • 1/5 Viktor D. 5 years ago on Google • 16 reviews
    Great location, with good weather - fantastically beautiful! Unfriendly staff! After ordering we waited about 40 minutes for the orange juice!!! Only then did an overwhelmed young lady come and tell us that the breakfast we ordered was only available on weekends and we had to choose something else! And that after 40 minutes! There were two of us there. At around 12 o'clock there was only one roll left, so instead of 1 roll my wife got two pieces of bread... And all that with the prices! Sad ....

  • 1/5 Beate und David G. 5 years ago on Google • 8 reviews
    Sat outside last Sunday afternoon. It took a while before my wife and I could order. The table remained unclean, including the neighboring table, where two women were seated. My wife only received the quiche, the water didn't come. I received neither coffee nor cake. The table remained unclean. My wife ate her quiche, the rest remained. We paid with the loud remark that we had never received such miserable service. The young waitress thought she had to put it down to a Sunday when there was a crowd, but the waitresses were simply incompetent, rude and didn't even begin to understand the concept of service. At Café Wahl we received decent and attentive service within a few minutes. It was also well attended there.

  • 1/5 M 4 years ago on Google • 7 reviews
    Beautiful location but the service is a disaster! You have to wait forever until you can order and then you have to wait until the order comes. If you just want coffee and cake it's ok, but you can't have breakfast here! Nothing works here in the morning. I've even experienced guests at the next table being told that they unfortunately had to leave because they didn't have enough rolls/bread!


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