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Douglas

Beauty salon Makeup artist Health and beauty shop Perfume store Beauty product supplier

👍👍 During a tour of Cologne there was a chance visit to this Douglas branch. We discovered a very valuable historical men's perfume among the many well-known testers. Immediately a very courteous lady took care of us competently. We had one of the now very rare shopping experiences of a special kind,... People often mention good, price, sehr, Douglas, staff, friendly, Great, Sehr, perfume, eine,


Address

Hohe Str. 148-150, 50667 Köln, Germany

Website

www.douglas.de

Contact

+49 221 2575964

Rating on Google Maps

4.20 (115 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: good (12) price (12) sehr (10) Douglas (9) staff (8) friendly (8) Great (7) Sehr (7) perfume (6) eine (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 G vd S. 3 years ago on Google
    (Translated by Google) During a tour of Cologne there was a chance visit to this Douglas branch. We discovered a very valuable historical men's perfume among the many well-known testers. Immediately a very courteous lady took care of us competently. We had one of the now very rare shopping experiences of a special kind, which accompanied us positively throughout the day. A real consultant stood by us who was immediately on the topic and knew a lot of exciting details. Her nose is also worth mentioning, as she immediately had several actually comparable products ready. Our unplanned purchase is a very emotional treasure trove of experience that is often recounted to friends. THANK YOU! (Original) Bei einer Köln Tour kam es zu einem zufälligen Besuch in dieser Douglas Filiale. Dabei haben wir unter den vielen namhaften Testern ein sehr wertvolles historisches Herren Parfüm entdeckt. Sofort hat sich eine sehr zuvorkommende Dame kompetent um uns gekümmert. Wir hatten eines der leider mittlerweile sehr seltenen Einkaufserlebnisse der besonderen Art, was uns den gesamten Tag über positiv begleitete. Ein echte Beraterin hat uns zur Seite gestanden, die sofort im Thema war und sehr viele spannende Details kannte. Auch ihre Nase ist erwähnenswert, da sie sofort mehrere tatsächlich vergleichbare Produkte parat hatte. Unser ungeplanter Einkauf ist ein gerne immer wieder im Bekanntenkreis erzählter, sehr emotionaler Erfahrungsschatz. DANKE!
    1 person found this review helpful 👍

  • 1/5 Justine F. 5 years ago on Google
    (Translated by Google) 6 employees of which 4 have nothing to do and an eternally long queue. Even after demand if another fund can be opened is denied. What customer service! (Original) 6 Mitarbeiter wovon 4 nichts zu tun haben und ne ewig lange Schlange. Auch nach Nachfrage ob eine weitere Kasse geöffnet werden kann, wird verneint. Was nen Kundenservice!
    1 person found this review helpful 👍

  • 4/5 Christian R. 3 years ago on Google
    (Translated by Google) Nice staff, unfortunately not what we wanted (Original) Nettes Personal, leider nicht Das bekommen was wir wollten
    1 person found this review helpful 👍

  • 1/5 Bernd M. 4 years ago on Google
    (Translated by Google) Never again Douglas! Employees who lie to the customer and abduct. Delivery times of several weeks. Too much money debited from the credit card. Never again Douglas. (Original) Nie wieder Douglas ! Mitarbeiter, die den Kunden anlügen und abwimmeln. Lieferzeiten von mehreren Wochen. Zu viel Geld von der Kreditkarte abgebucht. Nie wieder Douglas.
    1 person found this review helpful 👍

  • 5/5 Deniz X. 4 years ago on Google
    (Translated by Google) Ay ay ay, I really enjoyed visiting this Douglas store. I was served by a young, very open lady who absolutely understands the consulting trade. The whole team was cool. I came into the shop undecided and serious and went with a smile and two great scents. Always my pleasure (Original) Ay ay ay, der Besuch in diesem Douglas-Store hat mir richtig Spaß gemacht. Es bediente mich eine Junge sehr offene Dame die das Beratungshandwerk absolut versteht. Das ganze Team war Cool drauf. Ich kam unschlüssig und ernst in den Laden und ging mit einem Lächeln und Zwei tollen Düften. Immer wieder gerne
    1 person found this review helpful 👍

  • 4/5 WALID S. 5 years ago on Google • 977 reviews
    Nice staff

  • 3/5 Khalid S. 5 years ago on Google • 181 reviews
    Good place with not very good service

  • 5/5 hostend s. 4 years ago on Google • 126 reviews
    good as always.

  • 5/5 Nisrine N. 5 years ago on Google • 65 reviews
    Love shopping there

  • 2/5 Emmanuel M. 6 years ago on Google • 56 reviews
    The Sales girl was very Rude,telling us if a kid i was with breaks a bottle we have to pay,thats is so unprofessional.

  • 5/5 Maikel C. 5 years ago on Google • 50 reviews
    It's a bit like al the other stores and that's okay. Very nice people and very much choices of different perfumes. Like it press the '👍🏻' button below

  • 3/5 melene n. 3 years ago on Google • 43 reviews
    Not as pricey as expected, with a relatively satisfying variety. even if u cannot find a product, they can order it for you. But some of the personnel-not everyone- are not that willing to help, but they are ready to laugh, while looking at u and whispering in each other's ear. Very rude.

  • 5/5 anhduyvodinh 5 years ago on Google • 35 reviews
    Great place for cosmetic shopping. Good price

  • 1/5 vikramaditya g. 5 years ago on Google • 9 reviews
    Staff is unfriendly and condescending.

  • 5/5 Nastia P. 5 years ago on Google
    (Translated by Google) Great advice! Great employees! (Original) Super Beratung! Tolle Mitarbeiter!

  • 2/5 Joschi kein W. 3 years ago on Google
    (Translated by Google) The shop assistants in this branch have never tried hard, let alone courteous. But at least they used to be pretty. When I was there again after a long time, I have to say that that is also a thing of the past. (Original) Die Verkäuferinnen in dieser Filiale waren noch nie besonders bemüht, geschweige denn zuvorkommend. Aber früher waren sie wenigstens hübsch. Als ich heute nach langer Zeit mal wieder dort war, muss ich sagen, dass gehört auch der Vergangenheit an.

  • 5/5 Sandra R. 5 years ago on Google
    (Translated by Google) Very friendly and helpful the staff I can only recommend .. (Original) Sehr freundlich und hilfsbereit das Personal kann ich nur weiterempfehlen..

  • 5/5 Michael W. 5 years ago on Google
    (Translated by Google) Always a smile to the welcome; no matter how many "nerd customers" were there before. Friendly advice and very good service! Thank you! (Original) Stets ein Lächeln zur Begrüssung; egal wie viele "Nerd-Kunden" vorher da waren. Freundliche Beratung und sehr guter Service! Danke!

  • 5/5 Michael Z. 5 years ago on Google
    (Translated by Google) Very hard (Original) Sehr bemüht

  • 3/5 Jumah J. 5 years ago on Google
    (Translated by Google) Perfume & Make Up (Original) عطور ومكياج عادي

  • 5/5 Kerstin C. 5 years ago on Google
    (Translated by Google) Nice big branch (Original) Schöne große Filiale

  • 5/5 Ibo El R. 3 years ago on Google
    (Translated by Google) Very nice and courteous help. I was looking for a perfume and I was helped quickly and competently. The employee was very friendly and gave me the discounted online price without being asked. (Original) Sehr nette und zuvorkommende Hilfe. Ich war auf der Suche nach einem Parfüm und mir wurde schnell und kompetent geholfen. Die Mitarbeiterin war sehr freundlich und gab mir ohne Aufforderung den vergünstigten Onlinepreis.

  • 1/5 Lily Magnolia R. 3 years ago on Google
    (Translated by Google) Today was a very unfriendly saleswoman at the till on the upper floor! To be more precise, a woman with lighter hair color. In such a beautiful shop, servis must also be good! Very unfriendly servis from the cashier at the ground floor! Douglas is my favorite shop, but they have to work on their friendliness to keep their customers! (Original) Heute war sehr unfreundliche Verkäuferin an der Kasse am Obergeschoss! Um genauer zu sein eine Frau mit hellere Haarfarbe. In so eine schöne Laden servis muss auch gut sein sein! Very unfriendly servis from the cashier at the ground floor! Douglas is my favorite shop, but they have to work on their friendliness to keep their customers!

  • 4/5 Volker B. 5 years ago on Google
    (Translated by Google) Christmas flair beautiful! (Original) Weihnachtliches flär schön!

  • 3/5 S. S. 5 years ago on Google
    (Translated by Google) Friendly staff, good advice, unfortunately only a small assortment. (Original) Freundliche Mitarbeiter, gute Beratung, leider nur ein kleines Sortiment.

  • 3/5 ZombieZecke 5 years ago on Google
    (Translated by Google) Good prices no more. (Original) Gute Preise mehr nicht.

  • 4/5 Lucia R. 5 years ago on Google
    (Translated by Google) Very good offers but regular attention, I did not work the card and the clerk was pretty bordering on the subject, perhaps it was because he did not speak very well in English. In the end I paid in cash and gave me a sample of a perfume. (Original) Muy buenas ofertas pero la atención regular, no me funcionaba la tarjeta y la dependienta fue bastante borde con el tema, quizás era porque no hablaba muy bien en inglés. Al final pagué en efectivo y me regaló una muestra de un perfume.

  • 5/5 Gero G. 5 years ago on Google
    (Translated by Google) Nice service. Very manageable (Original) Nette Bedienung. Sehr überschaubar

  • 4/5 nicolas 3 years ago on Google
    (Translated by Google) Important choice and good sellers (Original) Choix important et bons vendeurs

  • 5/5 Pe W. 3 years ago on Google
    (Translated by Google) Very friendly staff. Well sorted. Great offers (Original) Sehr freundliches Personal. Gut sortiert. Tolle Angebote

  • 5/5 jadoreparis 1. 5 years ago on Google
    (Translated by Google) small assortment of decorative cosmetics but a lot of perfume selection (Original) kleines sortiment an dekorativer kosmetik aber dafür viel parfümauswahl

  • 4/5 Lydia O. 3 years ago on Google
    (Translated by Google) Nicely stocked branch with extremely friendly service. (Original) Schön sortierte Filiale mit ausgesprochen freundlichem Service.

  • 5/5 Michael H. 5 years ago on Google
    (Translated by Google) Great advice + selection (Original) Super Beratung + Auswahl

  • 4/5 Raphael V. 5 years ago on Google
    (Translated by Google) Great for looking for new fragrances. Nice and friendly staff. Sufficient testers available and always a few good offers, so that a short stop is always worthwhile. (Original) Super zum suchen von neuen Düften. Nettes und freundliches Personal. Ausreichend Tester vorhanden und immer wieder ein paar gute Angebote, sodass sich ein kurzer Stopp immer lohnt.

  • 4/5 Ocig g. 4 years ago on Google
    (Translated by Google) Ngon and Hue (Original) Ngon và Huế

  • 4/5 Riaad M. 4 years ago on Google
    (Translated by Google) Great shop (Original) Toller Laden

  • 5/5 Cengiz B. 4 years ago on Google
    (Translated by Google) Very good, friendly salesmen (Original) Sehr gut, Freundliche Verkäufern

  • 5/5 Pauli C. 4 years ago on Google
    (Translated by Google) Super friendly staff, with very good expertise and consulting skills. If you are looking for a good consultation regarding make-up and co-products, then you are in the right place. (Original) Super freundliches Personal, mit sehr guten Fachkenntnissen und Beratungs Kompetenzen. Wer eine gute Beratung sucht was schminke und Co betrifft, der ist hier genau richtig.

  • 4/5 Murat K. 4 years ago on Google
    (Translated by Google) Lots of choices (Original) Çok fazla seçenek olması guzel

  • 5/5 Veronika H. 4 years ago on Google
    (Translated by Google) Very courteous staff. I was looking for a perfume for my friend and was well advised without any time pressure from the employee. Merry Christmas 🎄 (Original) Sehr zuvorkommendes Personal. Ich war auf der Suche nach einem Parfüm für mein Freund und wurde intensiv und ohne Zeitdruck seitens der Mitarbeiterin gut beraten. Frohe Weihnachten 🎄

  • 1/5 happy m. 3 years ago on Google • 8 reviews
    You should always look up the price first on their website and pay attention if the price is same at the store when you pay. If not, ASK FOR IT. I bought Lancôme teint idole ultra wear at this store today. I looked up the price online first, it was €28,95 with discount. Went to the store and when i was about to pay with my card, i found the price was written €44(no price written on their display stand). I said, it was € 28 when I saw it online? And the casher said, “what? Well the price online is totally different from what we have here at the store. You should always tell us the price you saw online.” And then she gave me the price of €26,99. First of all, her attitude was not friendly and helpful. She kept saying I should have told her that the price is actually lower and made it sound that it was my fault not to tell her in advance. Secondly, the price difference from €44 to €26,99?!?! It’s not about just one or two euro... If it is really how their system works, please work on it and make it better for your customers.

  • 5/5 Adrian1968 B. 4 years ago on Google
    (Translated by Google) Very good (Original) Foarte bine


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