You can smell lush before spotting the store. Good quality handmade soups shampoos bath bombs... etc. But some stuff are expensive

Great experience, I am buying Lush products for years now. The service is great, you can try and smell anything u want, all your questions get answered and service is really nice and friendly. Sadly the store in cologne is really small and can get really crowded during main shopping times.

Nice collection of soaps and bubble balls.

I have been here quite recently and the service was really good! The employees are very kind and helpful. I want to give a huge thanks to the employee who helped me and my friend with our school project, you truly saved our grades!!

Typical lush. However, compared to other LUSH stores across Europe, I felt SOME staff rather a bit unwelcoming, and hesitant to provide samples. I have received a larger sample size when visiting a different LUSH, and when I asked an employee he said he could not do that because it would almost be a full size? I felt some sort of condescending energy from SOME of the staff. Some staff was very helpful and willing to give me advice on what products to sample.

Standard Lush with great service

It was soooo beautiful. The staff was so helpful and the products are-as always-wonderful Good Ambiente Happy for the next visit

Friendly staff, and this store smells so good even from 1KM away! 😍

Smells very good and super popular. The only problem is this place is too crowded especially on weekend. So better plan your time wisely when you want to visit the place

I like buying soap from Lush because they have no packaging so no garbage. The quality of the soaps is also very good and there are so many varieties. The staff is also very nice and helpful. One think I don't like is the shape of the body soap, does it really have to look like a shower gel bottle? 😅 I would prefer a normal soap bar shape, but that is just my opinion.

Amazing and helpful staff. The place is really overcrowded (they probably can't do anything against it), but they still manage to help you find what you need.

Never dissapoints. Just going nearby and smelling the good stuff is enough to have a nice day :)

Super friendly and helpful staff. Their products smell divine !

Nothing screams natural, bright artificial colors and mostly bath bombs... Will not come again

Is it joke?Everywhere and everything is pink :(My hands are pink!Noone worried about that!This product is disaster:((My money wasted!