Well not the best experience of kfc 😕sanitary wise not super clean as you can feel how the shoes are sticking to the floor. We have ordered different items and can’t say that at least one of those become favourite, while ordering the same in Dubai or Yerevan could make you come back again here i didn’t feel the same

Take-out and drive-thru available now, due to COVID, with a lot of safety precautions. The food was made to order and didn't feel like it had been sitting, waiting for the next order. They even have touchscreens to make your order so there's little direct contact with people.

This is the first fast food chain that had extremely clean toilets even though it was full of people! The food is very delicious and the premises are very well looked after. But the waiting time was soooo long. That is why I can only give three stars. I don't know if they are usually understaffed here because we were just passing buy but we waited over half an hour for our meals. Otherwise the staff is very friendly, speak English and if it's nice outside the playground toboggan is very safe and well maintained. The place is pretty spacious and it was full of people but everyone had their privacy.

The restaurant is a bit isolated and we had to drive a bit to get to it since there aren't many KFC branched around Cologne. But the food was good, and the service professional. Not many places offer open tab of soft drinks or even a free refill. So this was a nice thing to see and experience.

Strange place .. the order was placed twice .. the lady in the window could not understand that someone might want sparkling water ... arrogance at the highest level ... the shift manager did not deign to appear on the complaint .. never again even one star is too much for that place sorry

KFC is the bomb! Well done colonel Sanders👍👍👍 Filet bites are my favorite in the buckets, it'll be great to have double down and popcorn chicken back on the menu

Tasty KFC foods as usual. But toilets are super dirty.

I am not sure who planned the area for drive through. It's so narrow, that if you drive with van, you will scratch your rims for sure. Quality - normal KFC. Personnel - cool !

The food is always tasty, the atmosphere is standard fast food chain, but the employees are often overwhelmed/incompetent. Sometimes they mix up the orders, sometimes they fail to find your order in the system and simply tell you to go away and place a new order (while your order has been already prepared by another, more competent employee). You tell them you have a question and they just tell you to move to the side and forget about you – even worse, they pretend to be super busy just to avoid having to talk to you. I wish they had more than just one experienced employee per shift, so that the right food could be served at the right time without all that stress.

Unfortunately I had to rate 1 star in order to write my comment . The slap dash job. ZINGER BURGER. Burger with very little sauce no salad. No apologies. Their response was a blank look pathetic

I dont understand why people like McDonald.. KFC is still better

We waited for an hour and a half for 1 (ONE) twister. Wasn’t even worth it.

Every single time wrong order or not available

Worst Burgers and fried Chicken.

Quite busy even during weekdays. But the service is quite good.

They are "most of the time" willing to let you select what chicken pieces you want. Nice service.

Nice open space. Just 1 issue.... alot more expensive than other kfc around.

Food is standard like everywhere else but somehow you get the impression that people working there do not know what they do or are just angry at their job and you feel it when they interact.

not the best kfc experience. the restaurant was extremely busy, but at least the taste was as good as expected. super stressful atmosphärisch there.

I always love going to KFC! The chicken tastes like nowhere else. The only downside to Kfc is the enourmous prices. Out of all the fastfood chains in germany (McDonalds, Burger King, KFC) they are by far the most expensive. I only go there when they have the special offer for 25 wings for 10€! I wouldn't order anything else than the chicken wings though, as the rest just tastes like in other fastfood places and is probably cheaper too.

The place was clean and the food as normal, but the staff was rude and unpolite. We were asked in an aggressive way to provide our negative test to be able to eat in.

slow and inadequate service, while we waited for 20 minutes for an order (2 Burger menu) the staff managed to issue 11 orders out of 10 wrong, arguing at the checkout in front of the guests and directing their anger towards the guests, and when our order finally arrived burgers were old as well as french fries and of course they managed to issue us an incomplete order

Drive-in has a very slow processing time with long queues and delays. The chicken was also not well cooked.

Chaotic. The purchasing kiosks had no paper but still processed the orders - good fun getting your order without the printed receipt. Rat traps next the smashed entrance door. The fried chicken was still good though.

we have waited 1 hour for one wrap, extremely slow staff and the food wasn’t even worth it.