Juwelier D. Felten image

Juwelier D. Felten

Jeweler Goldsmith

👍👍 We had our wedding rings made here after we became aware of Juwelier Felten via the Internet. Mr. Felten gave us excellent advice on our selection. He presented us with the different gold tones, ring widths and shapes, which gave us a good impression for our decision. His initial offer was to make... People often mention Felten, rings, ring, wedding, sehr, signet, advice, sample, time, family,


Address

Balthasarstraße 46, 50670 Köln, Germany

Website

www.goldschmied-felten.de

Contact

+49 221 733176

Rating on Google Maps

3.90 (52 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 1 pm, 3 to 6:30 pm
  • Wednesday: 10 am to 1 pm, 3 to 6:30 pm
  • Thursday: 10 am to 1 pm, 3 to 6:30 pm
  • Friday: 10 am to 1 pm, 3 to 6:30 pm
  • Saturday: 10 am to 1 pm
  • Sunday: Closed
  • Monday: 10 am to 1 pm, 3 to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: Felten (29) rings (22) ring (20) wedding (10) sehr (9) signet (8) advice (7) sample (6) time (6) family (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rainer 2 years ago on Google • 128 reviews
    We had our wedding rings made here after we became aware of Juwelier Felten via the Internet. Mr. Felten gave us excellent advice on our selection. He presented us with the different gold tones, ring widths and shapes, which gave us a good impression for our decision. His initial offer was to make sample rings in order to get a feel for the size and an impression of the shape and color of the end products. The sample rings, including sample engraving, were produced within a few days. The subsequent 3-day everyday fitting allowed us to decide to adjust the ring size again. The order to produce the final wedding rings was completed by Mr. Felten in time for our wedding. We are very satisfied with his work and enjoy our two pieces of jewelry every day.
    2 people found this review helpful 👍

  • 5/5 Ernst W. 11 months ago on Google • 6 reviews
    I had signet rings made for my daughters and my wife. We came across Felten via the Internet. Since we live in Bavaria, it was a challenge how we could best organize this. It was brilliant, we got sample rings and sample stones as well as the ring sizer. Everything by insured post. Our entire family was amazed by Mr. Felten's exceptional service, professionalism, patience and friendliness. The rings have become a dream and will last forever. Thank you very much and continued success, Dear Mr. Felten.
    1 person found this review helpful 👍

  • 2/5 Real “Reno” E. 1 year ago on Google
    Der Herr Felten junior ist äußerst engagiert u steht einem mit all seinem Fachwissen in einer ausführlichen Beratung zur Seite. Ich habe eine Kopie eines Siegelringes mit dem Fsmiliensiegel meiner Mutter beauftragt. Gleichzeitig wurde der geerbte Famileunschmuck zum evtl. Ankauf begutachtet u letztlich auch an die Goldschmiede Felten veräußert. Für den Siegelring kam ein Angebot über eine Ausführung in 750er und 585er Roségold. Zur Auftragserteilung war die Hälfte des Angebotspreis im Voraus zu entrichten. Ich leistete 50% des Angebotspreises für die 750er Version. Bei der ersten Anprobe des Ringes gefiel mir zunächst nicht die Ausführung des Siegels und die Form des Ringes wurde insgesamt sehr verändert dass die für mich ausgewählte Annehmlichkeit des gewählten Modells verloren gegangen schien. Als ich das Hr. Felten mitteilte, wurde er sehr ungehalten u hat mit Widerwillen die Neuerstellung des Ringes angeboten. Davon habe ich aber abgesehen, weil ich mich eingeschüchtert fühlte u nach 2 Monaten den Ring auch mal erhalten wollte. Für sein rüdes Verhalten hat er sich später entschuldigt. Erst auf Nachfrage 2 Wochen später, in denen der Ring nur noch gefasst werden musste, erhielt ich von Hr. Felten die Auskunft, dass es Probleme mit dem Fasser gab. Nun, zu guter Letzt gab es den Ring in einer 585er Version, die ich m. M. nach so nicht bestellt habe.. Schade, aber ich werde mich davon lösen, der eigentlich gewollten Version nachzutrauern. Wenn alles gut läuft, hat man sicher eine schöne Erfahrung mit dem Haus Felten. Wenn es kritisch wird u die Gegenseite/Kunde nicht so mitläuft, kann es schwierig u unangenehm werden. Bestenfalls alles nochmal schriftlich festhalten, bevor man etwas in Auftrag gibt, ist zumindest meine Quintessenz aus dieser Geschichte, die aber auch die letzte mit Haus Felten sein wird. Besten Dank! (Translated by Google) Mr. Felten junior is extremely committed and is at your side with all his expertise in a detailed consultation. I have commissioned a copy of a signet ring with my mother's familial seal. At the same time, the inherited family jewelry was examined for possible purchase and finally sold to the goldsmiths Felten. An offer was made for the signet ring to be made in 750 and 585 rose gold. Half of the offer price had to be paid in advance when the order was placed. I paid 50% of the asking price for the 750 version. When I tried the ring on for the first time, I didn't like the design of the seal and the shape of the ring as a whole was changed so much that the convenience of the chosen model, which I had chosen, seemed to have been lost. When I said Mr. Felten said he became very angry and reluctantly offered to have the ring remade. But I refrained from doing that because I felt intimidated and wanted to get the ring after 2 months. He later apologized for his rude behavior. Only on request 2 weeks later, in which the ring only had to be taken, did I receive from Mr. Felten received the information that there were problems with the barrel. Well, last but not least there was the ring in a 585 version, which I don't think I ordered that way.. It's a shame, but I'll stop mourning the version I actually wanted. If everything goes well, you are sure to have a nice experience with Haus Felten. If things get critical and the other side/customer doesn't go along with it, it can become difficult and uncomfortable. At best, put everything in writing again before you commission something, is at least my quintessence from this story, which will also be the last with Haus Felten. Thank you very much!
    1 person found this review helpful 👍

  • 5/5 Christian W. 2 years ago on Google
    Die Herren Felten (Junior sowie Senior) haben mich bei der Auswahl des Verlobungsringes, sowie später uns beide bei der Wahl unserer Eheringe hervorragend unterstützt. Auch die Flexibilität, zuerst ein Modell der Ringe anzufertigen (mit denen dann quasi der Alltag getestet werden kann) und drauf aufbauend den/die fertigen Ringe herzustellen, hat uns sehr gut gefallen. Wir sind mit den Ergebnissen sehr zufrieden und können "Juwelier Felten" nur wärmsten empfehlen.
    1 person found this review helpful 👍

  • 5/5 A G. 5 months ago on Google • 60 reviews
    Some time ago I had an engagement ring made by Mr. Felten. We also recently had a signet ring made with a family coat of arms on a layered stone. The advice and implementation of both pieces were absolutely perfect. Price-performance is fair and the atmosphere is always warm. Thank you very much, absolutely recommended for making custom pieces!

  • 5/5 Carolin P. 3 years ago on Google • 56 reviews
    We would like to thank you from the bottom of our hearts for our beautiful wedding rings! They turned out really great! I can't wait to wear the ring! The advice was top. With Mr. Felten's approach, we were able to choose our rings step by step. The opportunity to get sample rings also helped us a lot. Every consultation was always quick and problem-free, both by email and by telephone.

  • 5/5 Frederik 4 years ago on Google • 26 reviews
    We had our wedding rings individually made here, felt very well and thoroughly advised and are happy every day when we see them.

  • 5/5 Stefan S. 5 months ago on Google • 20 reviews
    We were looking for a long time for a jeweler who could supply us with a signet ring according to our ideas. Not an easy undertaking, as it turned out. That's why we drove from Munich to Cologne and awarded the contract to Gregor Felten. Today we received our signet rings. We are absolutely thrilled with the workmanship and design. Absolute recommendation. Unfortunately, you don't buy signet rings every day, otherwise we would actually become regular customers.

  • 5/5 Rebekka S. 1 year ago on Google • 8 reviews
    A heartfelt thank you to the Felten family. We felt like we were in very good hands from the first moment. We are very happy with our signet rings and infinitely grateful that they were finished on time.

  • 5/5 Alexander S. 2 years ago on Google
    Wir wurden und werden von der Familie Felten bestens zu unseren Verlobungs-bzw. Eheringen beraten. Erstere Arbeit ist auch fertig und handwerklich, sowie optisch wunderbar geworden. Wir fühlen uns gut aufgehoben und freuen uns schon auf unsere Eheringe. (Translated by Google) We were and will be well received by the Felten family for our engagement and wedding receptions. advice on wedding rings. The former work is also finished and has become wonderful in terms of craftsmanship and looks. We feel that we are in good hands and are already looking forward to our wedding rings.

  • 5/5 Christian F. 2 years ago on Google
    Ich habe mit Herrn Feltens Hilfe einen Verlobungsring ausgesucht und von ihm anfertigen lassen. Sowohl mit der Beratung, als auch mit dem Endergebnis war ich mehr als zufrieden und besonders vom Ring sehr begeistert. Auch beim Antrag hat er alle Wünsche erfüllt und gefiel meiner Verlobten auf Anhieb. Vielen Dank für den reibungslosen Ablauf und die tolle Unterstützung! Absolut empfehlenswert! (Translated by Google) With Mr. Felten's help, I chose an engagement ring and had him make it. I was more than satisfied with both the advice and the end result and I was particularly enthusiastic about the ring. He also fulfilled all wishes for the application and my fiancee liked it right away. Thank you for the smooth process and the great support! Highly Recommended!

  • 1/5 Lilia W. 1 year ago on Google
    Ich habe vor 3 Tagen mit einem freundlichen jungen Mann gesprochen. Heute war sein Vater am Telefon. Ich wollte eigentlich nur noch final einen Termin vereinbaren. Aber so eine geballte Unfreundlichkeit vereint in einer einzigen Person habe ich selten in meinem Leben erlebt! Mein Geld lasse ich garantiert nicht da! Heftig! (Translated by Google) I spoke to a kind young man 3 days ago. Today his father was on the phone. I really just wanted to make an appointment. But such a concentrated unfriendliness combined in a single person I have rarely experienced in my life! I'm sure I won't leave my money behind! Violent!

  • 5/5 Max R. 1 year ago on Google
    (Translated by Google) In addition to his enormous expertise, Mr. Felten brings the fact that he likes to share with his customers in a very friendly manner, which will allow us to be customers in the jewelry store again and again in the future. A very intensive, honest and authentic consultation! Many Thanks. (Original) Herr Felten bringt neben seinem enormen Fachwissen, dass er gerne mit seiner Kundschaft teilt eine sehr sympathische Art und Weise mit, die uns auch in Zukunft immer wieder in dem Juweliergeschäft Kunden sein lassen wird. Eine sehr intensive, ehrliche und authentische Beratung! Vielen Dank.

  • 5/5 Julius K. 1 year ago on Google
    Hervorragende und sehr persönliche Beratung für unsere Ehe-Ringe. Man nimmt sich wirklich Zeit und geht individuell auf die Wünsche ein. Auch die Idee mit den hochwertigen Proberinge hat uns bei der Auswahl geholfen. Mit dem Ergebnis sind wir sehr zufrieden und empfehlen Herrn Felten & seine Frau gerne weiter!

  • 5/5 Dominic M. 1 year ago on Google • 2 reviews
    Very good advice. We bought our wedding rings from the Felten jeweler. The opportunity to wear your future dream ring in advance in the form of a trial ring is great. We are very satisfied with our rings and can only recommend a visit to the Felten family. Thank you very much for the great service!

  • 1/5 Dominique G. 9 months ago on Google • 2 reviews
    I just called there to ask if they could have ring reductions done. The gentleman on the phone was very unfriendly, said that he was not a service provider for an online shop and simply hung up. In principle I don't think it's a bad thing if you don't offer this for rings bought in other stores, but the way they seem to treat potential future customers here is just abysmal. In any case, it was clear to me after the phone call that I would no longer contact this jeweler with any other concerns in the future.

  • 1/5 J G. 11 months ago on Google • 2 reviews
    Never again.... I had made an appointment with my fiancée (a long-time customer!) to choose wedding rings. We had to stand in a poorly lit shop with winter jackets and listen to the unilluminating statements of a goldsmith who, in my eyes, has been around for 40 years Sold the same rings for years and paid little or no attention to individual suggestions. During the subsequent visit to a specialist shop (sitting, without jackets with a glass of mineral water) we were able to decide on a few rings after really expert advice from a sales assistant.


Call +49 221 733176 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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