Worst hotel experience ever, guest service is zero ,my best suggestion is staff should have a proper hotelier training ASAP, also they must learn how to serve with equality for both local and foreign guest because as my experience instead of serving the local guests they just underestimate the guests. Starting from the security staff,it says fairview hotel Welcome home but in real its experience of a prison.👎🏼👎🏼👎🏼👎🏼👎🏼👎🏿👎🏿👎🏿

I liked the customer service here and food here was amazing. But they only give two small water bottles. If you want more water, they will charge you for it. I've been to many hotels in srilanka, even five star hotels, but this was the only one hotel charging for extra water. On the last day of this hotel, we stayed for half day in the room in Fairview Hotel. So since we were on half day, we got no complimentary water. We had to buy water, of course. Humans need water to survive, I hope they know that. Other than the water issue, it's an ok hotel.

Best value for money in Colombo Highly recommended Great service rooms are tidy and cleaned. A quiet place in a busy city. The car park is tiny so if you're traveling from a vehicle you might need to consider parking availability. They got a nice breakfast if you're going for day use you can get breakfast for free. They have some cute sweet items 🥹 Ordered seafood noodles it was so oily and spicy

It was a very nice hotel, at a very good location, near the center but outside enough to not have all the noise and air pollution. Good breakfast as well.

It’s a wonderful stay. Very friendly staff is working here. Specially Rasika who’s working in restaurant. Such a kind and friendly lady with good service. Specially Siva. Kitchen staff also very nice always smiling while they’re working. Cool and nice staff is there. Rooms also clean, nice and spacious. Recommend for everyone…!

The rooms were clean, very comfortable, and the staff was amazing. Extremely clean Comfortable. I have stayed at dozen of hotels in Colombo. This was on the top of the list of best stays/experiences ever.

Update! Stayed a second time and i thought there were some aspects to mention. I guess every type of room would help you see a different perspective. Last night i stayed at a double room. Again, hats off to the front office. They are top notch professional. I was getting some unwanted calls and they dealt with it the best they could. The guy that checked me in the last time came in just to say hello when i was having breakfast. They do their best to establish a hospitable environment. The last time, i mentioned that i found the lady at the restaurant to be rude as mentioned in my review, but this time, she was beyond excellent! She does both room service and handle the restaurant. She was great to my kid and even helped me get food served while carrying the child. The bathroom i felt was a bit not up to standard as last time in terms of cleanliness..but overall, 5 stars!! Definitely going to be my usual spot.

Friendly reception staff. Easy check in/check out. Clean and neat room. Clean bathroom. Good location since its near the beach. Its a good bang for buck destination.

Me and my parents stayed at this hotel for about 10 days during our visit last time to Colombo. The hotel itself was very clean, staff was very professional and polite. The restaurant manager Siva always went out of his way to make sure he was covering all of our needs. We loved our stay here and will definitely come back during our next stay.

The only hotel worth for the money paid in Colombo. Exceptional customer care. Their complimentary breakfast is healthy and stomach full. Nice roof top with sea and city view. Best hotel for holiday stay

This place is really awesome. Staff are absolutely fantastic. Siva is a genius in hospitality. The cleaning staff found some cash on the floor they kept it on the table then went the extra mile to inform front office and others to let me know about the cash that they found on the floor.

I recently stayed at this hotel and had a fantastic experience. The staff was incredibly friendly and accommodating, going out of their way to make sure I was comfortable throughout my stay. The room was clean and well-appointed, with all the amenities I needed for a comfortable stay. The location was also great, with easy access to local attractions and restaurants. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay in the area.

I stayed for 3 weeks at this hotel between Feb 13th to March 4th & had a very lovely & comfortable stay. The staff & service is excellent. The room was clean, large & room service was provided daily. The breakfast was very good with lots of different options daily.

The Fairview Hotel, its Staff, amenities, location, ambience and care is absolutely amazing. The time we spent there was peaceful, we were extremely well taken care of and it felt like home. Excellent choices of dine in and room service cuisine. The facility is modern, clean, very well maintained and comfortable. The location is very Central and conveniently located. Looking forward to our next visit to the Fairview Hotel

The rooms were in good condition. Beds are comfortable too. You can expect every kind of facilities over there because the front office is so friendly. They are incredibly helpful at any situation. Very hygienic and can get a good experience since it is very close to the urban city of colombo.

The hotel is best and it is great for the value ❤️ the food is not recommended.

The hotel is in central colombo. We had booked a triple deluxe room for a family of three. They provide 500 ml of water bottles instead of one litre. Water is chargeable if asked for more than that. We asked to replace used coffee mugs with fresh ones but they said we will wash these in your bathroom and they will be fresh! They lack a professional touch. Complimentary bfast is average. Overall good for just a night stay. Don't expect the decency of a good hotel.

Situated near galle road, excellent value for money, clean and comfortable rooms with good bathroom with all amenities complete with a clothes iron and ironing board. Courteous staff. Buffet breakfast with enough choices. Had good experience and willing to visit again. Good choice for quick stay over at city.

Amazing hotel at a great price! All staff are eager to help you, the breakfast is amazing (standard fare). The rooms are clean and relaxing. Can't wait for my next visit!

The best customer service I’ve experienced in Sri Lanka. Super friendly and professional staff. This is not the most fanciest place to stay. However it is clean and well maintained.

A very good priced city hotel with a really clean, modern rooms. The staff are great and friendly. The foods are very tasty. Plus they’re different dishes than normal buffet which is great.

Really good staff and great service! Rooms are good but the water pressure for the shower is bad. Hard to take a proper shower. Hoping you can fix this. Otherwise everything else is excellent.

It was a pleasant hotel with comfortable rooms The staff were very nice and breakfast was pretty tasty.

This place is really awesome. Staff are absolutely fantastic. Siva is a genius in hospitality. The cleaning staff found some cash on the floor they kept it on the table then went the extra mile to inform front office and others to let me know about the cash that they found on the floor. Shows the trust worthiness of the staff and dedication to service!!. Hard to find places like this in SL!!

The Fairview Hotel, its Staff, amenities, location, ambience and care is absolutely amazing. The time we spent there was peaceful, we were extremely well taken care of and it felt like home. Excellent choices of dine in and room service cuisine. The facility is modern, clean, very well maintained and comfortable. The location is very Central and conveniently located. Looking forward to our next visit to the Fairview Hotel.

Great service, clean rooms, AMAZING food in a good location. Siva was so helpful and patient, thank you for making our stay so perfect. Would recommend to anyone!

Nice quite place lovely friendly smilely staff enjoyed there breakfast

Hotel room rates suits for the budget and facilties are good as the other high rate hotels. If you are considering more on the budget, then dining at inhouse resturant is not recommended.

I stayed for 3 weeks at this hotel between Feb 13th to March 4th & had a very lovely & comfortable stay. The staff & service is excellent. The room was clean, large & room service was provided daily. The breakfast was very good with lots of different options daily. Special mention of service staff, Siva, Roger, Mahendran & Renuka. All the staff were very polite & helpfull. Will stay at this hotel whenever i visit Sri Lanka (Every year) Close to the Gall Road & all amenities.

I stayed in the room 202 and it was terrible. Air conditioner is not working properly and due to fault in the key card sensor had power cuts during our stay. Food was overpriced and very bad quality never order food from this hotel. Chef should be replaced early as possible. One of the worst experiences i had.

I really enjoyed my recent stay. The hotel has a splendid view and the rooms are nice and cozy. The food is just fantastic. Really looking forward to visiting again.

Recently stayed at the hotel, and I must say, our stay was one of the best experiences. The front desk and kitchen have exceptional customer service, the hotel is very clean. We would definitely stay at this hotel when we return to Sri Lanka

AC doesnt work

I must say that their breakfast buffet is amazing. And their food in general is great. It is also a nice place to host a girls sleepover or a bachelorette party etc. They have a nice deck on the rooftop too. There is no pool. Sadly some of the areas in the hotel is unkempt. And the rooms have dust in some areas. But the staff is friendly, quick and always willing to help.

Highly recommended. Very good staff. Very reasonable rates. Good ambiance. Spacious and modern rooms with all the facilities.

I have stayed at the hotel for a week. The restaurant has limited options but quality and tasty food. Some rooms have beautiful view of arabic sea. Coast is on walking distance. Place is well connected with main areas of Colombo 6/7. Hotel is a very hygienic place with friendly staff in all departments.

Nice rooms. Friendly and helpful staff. Food is ok.

Decent hotels for the price. No hot water.

One Of The Best Place to Stay In Colombo 06

I recently had the pleasure of staying at the Fairview Colombo, and it proved to be a delightful experience. Situated in a Hindu neighborhood, it’s important to note that they don’t offer beef and pork, which may be a consideration for some. However, the absence of these options did not diminish the overall quality of our stay. The hotel provides excellent value for the price, with spacious, clean rooms and an enjoyable breakfast. The rooms are impressively large and well-maintained, and the cleanliness is truly commendable. The attention to detail in the washrooms was particularly noteworthy. The staff, from the reception to the security guards, were helpful and accommodating throughout our stay. Their assistance added to the overall positive impression of the Fairview Colombo. This hotel has quickly become my top choice for value for money accommodations. It’s no wonder that this is my third time here, and I’ll be returning soon. If you’re looking for a comfortable and reasonably priced stay in Colombo, the Fairview Colombo should be at the top of your list.

excellent places to stay peace & secured. ideal place for families & others. staffs are very friendly & service oriented. highly recommend hotel

Breakfast time is my favourite …The food, calming music and especially the hospitality by Mr Siva and Ms Rasika is exceptionally good and they have a pleasant smile and you feel a warm welcome every morning 🤗 Best coffee, best location, best price, great hygiene

Reasonably priced yet lovely hotel! They are super flexible in accommodating odd check-in times. We've checked in late into the night due to our flight landing later in the day, and they always make sure the check-in process is easy. Great breakfast! Ask for Siva! He's an awesome waiter!

Excellent Hotel, this is the fourth time we have stayed and at all times we have had fantastic service. Each staff member provides a service with a smile, they are all very courteous, the place and the rooms are-exceptionally clean. Siva, Roger and Dushan always remember your food and drinks requirements and have these ready for you when you sit for breakfast or Dinner. Fantastic team, reception desk, security, room service and restaurant, all go that extra mile to help you. Keep it up and well done.

Excellent hotel with well maintained rooms and top class staff. Some rooms have a view of the sea shore which looks beautiful at sunset. The breakfast spread was also complete and very well prepared. Overall one of the best places to stay in Colombo. Walking distance from the shire and close to eateries around the place

My go to go place whenever I travel to Colombo. Tidy and comfy rooms. Breakfast Buffet is excellent. Love the service. Very good customer service. Reasonable price. Highly recommended.

Well since we entered from the reception everything was okay.. we was in 7th floor city view room. Room was nice & clean 😍 everything was in perfect condition💫

I must say best experience for the money we spent. Very cheap but high quality experience close to 4 star. Worth the price.

Nice hotel to stay, the important is superb nice mattress and pillow ♥️

Clean and tidy. Nice place for a short stay.

Loved the breakfast here.... Very good spread.. and the location is very convenient

Excellent! Loved it, staff, food & all other facilities are highly commendable. I would like to also mention the safety & convenience to all facilities around colombo & suburbs. The staff are so welcoming, polite & honest & they cannot do enough to make your stay so pleasant & memorable. I am planning my next trip & look forward to seeing all those lovely people again. A Big THANK YOU to All staff from Sasha & team at Reception, Roger, Rasika Siva & team from Restaurant, Mr Sim(Housekeeper)Ajith, Sandalal & team from Housekeeping (beautiful clean rooms)

Rooms were clean all staff were helpful very obliging. Breakfast excellent Enjoyed the Nilavelie crabs and prawns and roast plan. Especial thanks to Siva and the restaurant staff.

Excellent service and excellent staff lovely top view from the roof top. I enjoyed the experience the breakfast was very clean and staff was very helpful and strictly adhering to covid rules which I loved. Keep up the good work

Recently I headed to the *Fair View Hotel* which is located in the heart of Colombo. My expectations were exceeded when I stepped-in to the hotel. Starting off with Covid protocols ; they adhere all the rules and regulations, room keys were given sanitized including the pen to fill the check-in form. Elevators were placarded with polythene and marked 1m distance. Covid protocols were excellently followed. Reception staff was so pleasing. They offered a early check-in. It took just seconds to check in. They didn’t keep us waiting for so long. Lobby area was so clean and the perfect ambiance with the cinnamon candle smell. Rooms were so good and so clean. Two water bottles per day. Additional you have to pay. Tea coffee has been placed. Beds were so comfortable so as the pillows. Bathrooms were tidy and clean. We were allowed to bring outside food(uber/pickme). Parking was bit limited. Maximum 4 vehicles can be parked. An excellent breakfast (buffet) was served complimentary. Food was so delicious. Restaurant staff was very efficient. Restaurant was very clean and the ambiance gave a very good impression for me to come back. Rooms rates were affordable and worth. Overall It was an amazing experience.

very good and tasty breakfast with several options to choose from, room was big and clean and with a wonderful view to oceanside Colombo for a fair price

Just two days, but it was just home. The reception guy made us feel welcome. Then the coffee shop staff. Rasika who looked after us . And Siva who made it so pleasant. Well surely be back full marks. Lovely stay. The breakfast was fabulous. Thank you.

Good food, lovely environment. Nice view in the roof top

A Hotel can be a city escape,neat ,clean it was my priority, The staff friendly, More over a balcony would have been the best ! A room with sea view wasn't provided thou we enquired, Nothing to write ✍️ negatively, Neat and clean with modern amenities......what else you need! This place has potential!

We spent 2days in Hotel fairwive , we really enjoyed the hotel. Room interior style was superb, breakfast was great, the room excellent and the staff friendly.

Nice place to spend a night. Very affordable prices and breakfast is really good. Staff is super helpful and friendly.

Had dinner today with my family and the food was amazing! Enjoyed the crab curry a lot. Shout-out to Siva and the team for their friendly service.

Place like home. We stayed for 3 weeks. great hospitality. Good food. Amazing view. Friendly staff

One of the best places around Colombo.The rooms are spacious and clean,food is delicious and great customer service is provided..Visited here twice and still loving to go there again.❤

Stayed a month ago for nearly 2 weeks.Enjoyed our stay very much.The food very good and staff very helpful. Siva is a excellent guy and does a good job.we really liked the nilaveli crabs 🦀 😀

Stayed with my daughter during her online final law exams. Staff was very helpful and courteous throughout our stay everytime we stayed. They understood our main purpose of checking in very well during a period of covid 19, powercuts and political instability in Sri Lanka. FO staff even went out of the way to meet an urgent request of printing some study notes for my daughter on her last day of exam. Very professional and kind. Restaurant staff and housekeeping staff were kind and friendly. The rooms were very comfortable and clean. Hotel is well kept overall. Thank you very much to all at the Hotel making our stay and purpose, worthwhile and pleasant. A big thank you and best wishes. ❤😊

Ordered lagoon crab 1 kg and it was undercooked and caused diarrhea. The chef should be more vigilant when preparing shell seafood items. Very very disappointed!!!!!

A great hotel. Though it doesn't have all the fancy facilities it like home away from home. Very welcoming and very friendly staff. A special mention of F and B manager Siva who went that extra mile to cater to my wife with food intolerance

This is a place I frequently visit and it's located close to the sea and with ample things you can do for entertainment around. The rooms are huge with all amenities that you would need and the staff is friendly and helpful. The food is amazing! I've tried many of their ala carte options and none of them have ever let me down. The morning buffets are mostly Indian cuisine but there are some options like sausages and pastries, maybe I always ended up on the days with Indian food. But nonetheless, the food is simply amazing! This will continue to be one of my frequented spots.

Breakfast was so tasty also rooms are so tidy i never expect rooms will be so tidy also everythng was there inside the room clothing iron hair dryer and everythng so neat and tidy also the lunch was delicious potions were worth for money one of the best hotel i visited. Highly recommend this place. Worth enough for the price we paid.

The hotel was very homely. The staff were very friendly and in particular the food and beverage manager, Mr Siva. He was extremely helpful and I strongly believe he is a great asset to the hotel. Thank you Siva and the staff! Also thank you to Joseph, the Laundry staff, who was so efficient and helpful! I will definitely come again and be recommending this hotel and service to all my friends and family.