Featured Reviews


Frequently mentioned in reviews: hotel (53) service (45) staff (42) experience (29) friendly (27) stay (27) great (26) time (24) Cinnamon (24) Grand (23)
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  • 5/5 John L. 2 years ago on Google
    Perfect service, friendly staff. Very helpful and knowledgeable. Accommodated all our requests with understanding, speed and efficiency. Special thanks to Mr Samantha at front of house and Miss Michelle on reception who showed the highest quality of professionalism and are a great credit to the hotel. It was always reassuring to see them in reception.
    6 people found this review helpful 👍

  • 5/5 Wellington P. 3 years ago on Google • 105 reviews
    Out of all the hotels in Colombo, this is by far the favourite. Coffee Stop, Cheers Pub and the other restaurants always serve excellent quality stuff. Have been here countless times and have never had a bad experience. Even when hosting a large event for 400+ hotel had been very accomadating on all the complex requirements.

  • 5/5 Sashitha I. 1 year ago on Google
    We had lunch at Platz restaurant on a weekday. Lunch buffet had so many meats, sweets and many more verities to choose. Delicious food. It was a really good time and worth the money we paid. The hotel's swimming pool and surrounding environment are nice. I really recommend this place.
    2 people found this review helpful 👍

  • 4/5 Tharindu P. 2 years ago on Google
    High Tea experience: Perfect calm ambience with beautiful music. A delicious variation of items in the high tea platter. A peaceful atmosphere with beautiful music and excellent service by Madushanka! It started with ideal ice coffees, a two-person platter with 24 items (a good combination of savoury and sweet). Finished it off, you are served with a nice cup of tea or coffee. * * Better if they can add more savoury items. Tip: It's Rs 3000 per 2 people. It's better to reserve in advance. (Jan 2022) Parking is available without a hassle, and the area is not crowded.
    2 people found this review helpful 👍

  • 4/5 Natures Edge Bush C. 2 years ago on Google
    Nothing gets 5 stars (ex girl friend does) However, this hotel is worth the money spent. I'm on day 3 of a 1 week intro to Colombo. Here's how it all goes down: Arrival to the airport - my driver was prompt. Reception staff were super courteous and fast. The Cuisine is palatable, not fine dining. International. This gym is modern! Fantastic workouts during my stay. Lastly, The staff are amazing - everyone. E.g., Chef's, Management, Concierge..........everyone!!
    2 people found this review helpful 👍

  • 4/5 Deshitha G. 2 years ago on Google
    Great place to spent time during the pandemic. Rooms are over looking to the gall-face, spotless clean & really cosy. The hotel was seriously following safety protocols. So no worries and thanks for the hotel staff. The staff was really professional and very friendly. Especially to mention the front office staff and room service staff. Food was delicious and always served in right temperature. The breakfast was always full of stuff and heavy! I loved their high tea. Location wise, it is in the heart of colombo and easily accessible. Worth for the money. Hotel has ample and safe parking areas.
    2 people found this review helpful 👍

  • 4/5 Binura D. 2 years ago on Google
    Experienced the Brunch at Plates Restaurant.. The spread is amazing and food is mouth watering.. Enjoyed every bit of edibles.. Only down side was the Stewards delay with the service. Noticed only 4 Stewards to serve the full house dining area. All in all delicious food, nice atmosphere, ambient music made my weekend well spent.
    2 people found this review helpful 👍

  • 5/5 Dilanka J. 2 months ago on Google • 40 reviews New
    My experience with the gym staff at Cinnamon Grand Colombo was exceptional in every way. From the moment I stepped into the fitness center, I was greeted with enthusiasm and professionalism that set the tone for an invigorating workout session. The gym staff were knowledgeable and attentive, offering personalized guidance and support to help me achieve my fitness goals. Whether I needed assistance with equipment or advice on exercise routines, they were always on hand to offer expert guidance and encouragement. What truly impressed me was their genuine passion for health and fitness. They took the time to understand my individual needs and preferences, tailoring their recommendations to ensure a safe and effective workout experience. In addition to their expertise, the gym staff also fostered a welcoming and inclusive environment. Their positive energy and encouragement created a sense of camaraderie among gym-goers, making every visit to the fitness center a memorable and enjoyable experience. Overall, the gym staff at Cinnamon Grand Colombo exemplify excellence in hospitality and professionalism. Their dedication to helping guests achieve their fitness goals is truly commendable, and I cannot recommend them highly enough to anyone looking for a top-notch gym experience.

  • 5/5 Sajini A. 2 years ago on Google
    I contacted 'Flavours' for a last minute delivery order and was put through to Rachel. She was lovely to deal with! No request was too hard for her! Very quick service, organised a cake and dinner for 8 people efficiently and the delivery was right on time. And the food was as always amazing! Thanks Rachel once again for the excellent service provided!
    1 person found this review helpful 👍

  • 5/5 Shani s. 1 year ago on Google
    Nice place to visit with your loving ones. A suitable place to have a party fun with friends. (Suitable in the evening) Foods are delicious and value for money. Can enjoy classy cocktails, delicious cuisine. Food is very tasty. Overall quality and customer service are excellent .. well done guys ❤️
    1 person found this review helpful 👍

  • 5/5 Prabha E. 2 years ago on Google
    Their high tea buffet is lovely.. A generous spread with prompt service and a nice atmosphere reached my expectations. It's worth the money and time spent and will definitely try again.
    1 person found this review helpful 👍

  • 5/5 Tom S. 2 years ago on Google
    This is a phenomenal hotel from the ground up. We’re so glad to have spent our last night of our honeymoon here. Eating at Nuga Gama was one of the best meals we’ve ever had. Would recommend anyone eating there. Look it up, it’s amazing! It’s a very carefully and thoughtfully run hotel. Fantastic staff, food and cocktails! Down in reception, Sam really helped us. Due to our evening flight, he arranged a late check out and access to the hospitality area. I imagine most guests want late checkouts but he was so warm when I asked, and found us the next day to make sure everything was ok. This kind of attentiveness and above and beyond care along with everything else I’ve mentioned is why I would recommend staying/eating or both, at the Cinnamon Grand when you find yourself in Colombo.
    1 person found this review helpful 👍

  • 5/5 Pearl P. 2 years ago on Google
    We have been coming to this hotel for many years, and we have never been disappointed. The staff really make your stay special, and go beyond the extra mile. From the lovely doorman Diaz who always welcomes you and with a friendly smile, to the room attendants who are always attentive to your needs. At guest relations a special mention to Sam who will always helps you in any way he can, even to help you choosing that special cake at the Coffee Shop! All these people made our stay enjoyable & welcoming. We would recommend this hotel absolutely 1st class!
    1 person found this review helpful 👍

  • 5/5 Sanjaya K. 1 year ago on Google
    Staff was very attentive and helpful throughout our stay. Checking was smooth as well as the checkout. Salman the butler who helped us was very courteous. Lounge facilities were good and also was the restaurants. Will definitely come back. Big thanks for the whole staff.
    1 person found this review helpful 👍

  • 5/5 Yusuf T. 1 year ago on Google
    Beautiful hotel situated right opposite Galle Face in the one of the most luxurious parts of the capital. There is a mellow ambience that pervades the air and they have a pianist and singer playing music to soothe you as soon as you enter the foyer. Rooms are about as good as you would expect from a hotel of this calibre. Nothing to complain of. All of them overlook a central courtyard that also doubles as a dining area (although there are several restaurants on the ground floor). We bought a cake (white chocolate) at The Coffee Stop and it was one of the best cakes I have ever eaten. The cake itself was actually good and had cashew nuts and a biscuit base, unlike other cakes which are usually just icing with sponge cake. We ate at The Lagoon restaurant which offers mainly seafood but you can request beef and chicken (these aren't on the menu and are made to order). I would recommend the hot butter cuttlefish and lobster thermidor. The (cream of) chicken soup was also pretty decent as far as soups go. The food wasn't bad, but it certainly wasn't anything to write home about, especially if you are keen on seafood(I'm not).
    1 person found this review helpful 👍

  • 5/5 The Wanderer S. 10 months ago on Google
    Had my wedding ceremony here at the Atrium Lobby and it was a wonderful experience. The service was excellent. Also stayed the night at the hotel and the room was spacious and clean, comfortable and not to forget the service. The food was also delicious. The continental breakfast was excellent and forgot to take a pic. Had a very nice experience and highly recommended for stay!
    1 person found this review helpful 👍

  • 5/5 Mint W. 10 months ago on Google
    We love this hotel and every time we come we always stay at this hotel. We love the service and the food always amazing if I ever get tried of the Sri Lankan food I eat at the buffets they can always make a lovely omelette. The cafe and the service are amazing. Love the iced coffees and eclairs. We definitely recommend this place to who ever wants to visit Sri Lanka such a nice place.
    1 person found this review helpful 👍

  • 5/5 Mahil M. 1 month ago on Google • 8 reviews New
    Fantastic experience. We booked the executive room at the last minute. The executive room room experience includes exclusive executive lounge access for complimentary breakfast, high tea and happy hour in the evenings. The service and staff in the executive lounge were fantastic and obliged to our requests with a smile. Definitely book again when in Colombo next.

  • 5/5 Arizona U. 9 months ago on Google
    The hotel is amazing, great experience! The food is very tasty and healthy, you can choose from a different variety. The reception was very nice and helpful. Fahad helped us change money and give us a lot of tips about the area. Overall, our stay was amazing thx to the staff and hotel.

  • 4/5 Juavenita A. 2 years ago on Google
    Me and my family visited the Cheers Pub and it was lovely to see the hotel getting back to normal operation. The food as always was fantastic and affordable and the service excellent. I’d like to specially mention Herby who always welcome us warmly and make sure we are looked after well . Keep up the good work Cinnamon.

  • 5/5 H N S F. 1 year ago on Google
    I came to the Cinnamon Grand Hotel for one of my friend's wedding. Room was very clean & comfortable. Food was Excellent. They have many variations of menus. Staff members were friendly and helpful. My special thanks to Chandana, Housekeeping manager. He is very friendly & helpful. Highly recommend this hotel.

  • 5/5 Ushan P. 1 year ago on Google
    Went to the Pool Bar to have a beer 🍻 The experience was really nice. Staff was really helpful and pleasant. Could order bites from the Plates restaurant too. Food is really nice. Hot buttered Cuttlefish is recommended. They played live music using a saxophone 🎷 which was so relaxing 💆 Truly a place that you can relax on and have a beer 🍺 Loved it ❤️

  • 5/5 Chamika K. 2 years ago on Google
    We are staying at Cinnamon Grand in the Bubble have been feeling homely due to the excellent service received from the staff. Gavin from front office has been the stand out person for me. He has been looking in to each and every need. Also like to thank the FnB Shirath and his team. Also not forgetting Upul and Nishan from the Gym. Thank you all for your excellent service.

  • 5/5 Kaveen M. 1 year ago on Google
    I came to the Cinnamon Grand Hotel for one of my friend's weddings. The room was very clean & comfortable. The food was Excellent. They have many variations of menus. Staff members were friendly and helpful. My special thanks to Chandana, the Housekeeping manager. He is very friendly & helpful. Highly recommend this hotel.

  • 4/5 Dilrukshi W. 1 year ago on Google
    Had lunch buffet yesterday. As usual they had a good variety at the salad station. Excellent selection of sushi. The main course had a decent variety especially had lots of pork varieties yesterday. But wasn't happy with the dessert. It had no variety..most were gelatin based. Loved the hot pudding. Hated the chocolate mouse. Hardly any chocolate in there. Service staff were friendly and courteous.

  • 5/5 Kasun A. 1 year ago on Google
    Enjoyed a weekend dinner buffet at Tides restaurant. It was well arranged and well served. Indian food corner, salad section, wide desserts section, and welcome beverage were the things highlighted to me. The pool area was so cool at night and very romantic. Highly recommended!

  • 5/5 Mahasen B. 1 year ago on Google
    One of the first few 5 star hotels in Colombo, has been able to maintain it's standards an quality of service over the years. The location is not especially great - there's no beach access or the hotel isn't closer to any other attraction. In that sense it's more of a city hotel. There are a few restaurants and bars and the food is good.

  • 5/5 Patrick C. 1 year ago on Google
    I stayed here several times when I came in and out of Colombo for business and the rooms and the service was always good, and ate here regularly when I lived here and was working at the Former British High Council Site nearby. The Buffets were good, My daughter loved the fish and chips downstairs in the sports bar. They have a small attached mall with a food court and lots of little shops as well as a grocery store.

  • 5/5 growforearn 9 months ago on Google
    I had a fantastic stay at this hotel. The staff was friendly and welcoming, making me feel right at home. The room was spacious, clean, and well-maintained. The bed was comfortable, and I had a restful night's sleep. The hotel's amenities were excellent, including the on-site restaurant that served delicious meals and the fitness center that allowed me to stay active during my stay. The location of the hotel was convenient, with easy access to shopping, dining, and local attractions. The highlight of my stay was the exceptional service provided by the staff. They were attentive to my needs and always went the extra mile to ensure my comfort. I would definitely recommend this hotel to others and would love to stay here again in the future. It offers great value for the price and provides a pleasant and memorable experience for guests.

  • 5/5 Norma S. 2 years ago on Google
    cgflavours cinnamon grand - Superior service in my online food order and delivery. The hotel promptly communicated with me that they wouldn't be able to meet my preferred time of delivery (understandable reason given) and kept me updated. The quality of my food was worth the wait and I'm very pleased with the service. The hotel's excellent service in all their food outlets, now including their online outlet, has been wonderfully consistent all these years - they never disappoint - it's the company culture!

  • 5/5 Tim R. 11 months ago on Google
    Myself and my family stayed at the Cinnamon Grand for 1 week and had a great time. It combines all the amenities, comfort and luxury of a high end hotel with a friendly and relaxed atmosphere. All the staff were excellent, making check in easy and quick. The security, valet and front door staff were always friendly and welcoming. The daily room service team were great, constantly checking in with us if there was anything extra we needed. Our room itself was wonderful, spacious, clean and had everything we needed. The restaurant selection in the hotel was also very good, with a variety of cuisines. We especially enjoyed the Cheers pub Some of the restaurants had a bit too much air conditioning at night so long sleeves and trousers might be worth considering bringing along. Extra things to do around the hotel included a nice couple of pools, tennis courts and 2 gyms (we found the gym next door next to the Spa better as it was larger with more equipment and TV screens). Also lounging around the incredibly large lobby was very comfortable, to get a quick bite to eat at the bar or coffee stop. Coffee Stop staff (such as Rameesha) were attentive, friendly and helpful. Overall I'll definitely be staying at Cinnamon Grand the next time I visit Colombo.

  • 5/5 Gareth C. 9 months ago on Google
    I recently stayed at a hotel in the heart of Colombo and had a wonderful experience. The hotel rooms were beautifully decorated and provided a comfortable and relaxing environment. The attention to detail in the room design was evident, with thoughtful touches that made the stay even more enjoyable. One of the highlights of my stay was the impressive breakfast buffet offered by the hotel. The variety of cuisines available was truly remarkable. From traditional Sri Lankan dishes to international favorites, there was something to satisfy everyone's taste buds. The quality of the food was exceptional, with each dish prepared to perfection. Not only was the selection extensive, but the presentation of the buffet was also top-notch. The care and attention put into arranging the food was evident, making it a delightful experience for both the eyes and the palate. Additionally, the location of the hotel was ideal, being centrally located in Colombo. This made it convenient for exploring the city and accessing various attractions.

  • 4/5 Anu w. 11 months ago on Google
    The stay at the hotel was amazing. Me and my family were able to have a great time. The staff were really helpful, specially Mr. Samantha. He was a friendly guy with a cheerful personality. He was very willing to help us and educate us on our questions about the hotel. We wish him and the hotel a great future.

  • 5/5 Dilrukshi W. 1 year ago on Google
    Had lunch buffet on the 25th August. Absolutely loved the spread. A good decent variety of food. Special note to the dessert table...Delicious spread of desserts. It was worth the money spent at a time where everyone is trying to cut cost. Thank you cinnamon grand.

  • 5/5 Mary J. 9 months ago on Google
    It was our first time staying at CG and we had a wonderful experience. Maleesha and Charith were very helpful at the Cinnamon City club and answered all our questions regarding tennis facilities. This hotel has multiple cuisine options and hospitality is exceptional. Highly recommended for anyone who is looking for a nice place to stay in the main city center.

  • 5/5 wanindu h. 2 years ago on Google
    Excellent service provided by Mr Gavin and the team! Made my stay a real confortable one. I wanna thank the house keeping team as well! Excellent job guys!! Thank you so much keep up the good work!

  • 5/5 Ishika K. 5 months ago on Google
    Perfect location in the heart of Colombo. The staff are incredibly helpful and always greet you with a warm smile. Attentive and accommodating. Sanjeewa at the front desk area has been amazing! I stayed here with my husband and two kids. They loved spending time at the pool and indulging at the endless breakfast buffet. Highly recommend this hotel. Perfect for families.

  • 5/5 Samud G. 4 months ago on Google
    5 star luxury hotel in the heart of Colombo city. Walking distance to almost everywhere in the city center. Many restaurants available inside. Great food and any local and foreign liquor available. Also they have a great selection of wine 🍷. Parking available 👍

  • 5/5 amila p. 5 months ago on Google
    I wanted to share my wonderful experience at Cinnamon Grand, especially thanks toMr.Rameesha at the coffee shop. He went above and beyond, helping me arrange a beautiful cake and coordinating all the details over the phone for my sister's birthday surprise. His dedication and excellent customer service truly made the celebration special. I also want to commend the entire staff at the dinner buffet. Unlike other hotels, everyone was incredibly friendly, creating a warm and welcoming atmosphere. The food was not only delicious but also served with great care. Thank you for making my sister's birthday celebration memorable.

  • 5/5 Vidura A. 4 months ago on Google
    There are good hotels and there are great hotels. A fact that separates them is the contribution from the bellboy. A good bellboy expects what the customer wants next, even before the customer knows what they want next. Bellboy Sanjeewa helped us to take pictures in the Christmas themed lobby when we were trying to take pictures with our little baby one parent at a time, he helped us many times by capturing them adding the whole family into the picture. It would be great if Cinnamon Grand return to serve as they used to be in the weddings specially with the buffet. Banquet service is good as it used to be but the variety and the arrangement of buffet could resume as it used to be in the past.

  • 5/5 Shanali J. 4 months ago on Google
    We had a fantastic stay at Cinnamon Grand Hotel. The overall experience was wonderful, and Sanjeewa, the bell boy, was exceptionally helpful throughout our time there. His assistance added a special touch to our stay. Highly recommend!

  • 5/5 Kalindu K. 5 months ago on Google
    Sanjeewa provided a great service, we didn’t have a mobile charger with us, he assisted us without any hassle by charging our mobile device. Never thought Cinnamon grand extend their services to this extent. Extremely satisfied

  • 5/5 Bandula R. 4 months ago on Google
    I spent 10 days from 11/14/23 through 11/24/23 at Cinnamon Grand. I went to Sri Lanka because my mother was seriously ill. I had a relaxing time at this hotel. Rathnasiri who cleared the room regularly made sure that I had enough drinking water, tea bags and coffee. Samantha who greeted me always in the lobby was friendly and was concerned about my mother’s progress. Dias at the front door greeted me with a friendly smile. The breakfast buffet was excellent, you could find every food item but I enjoyed authentic srilankan breakfast every day. The staff was friendly and helpful. There is a well equipped Gym and qualified instructors and I advise everyone to take advantage of this facility during the stay. I will stay at Cinnamon Grand during my next visit to Sri Lanka.

  • 5/5 Rita B. 4 months ago on Google
    It has been a pleasure to come back to Colombo after 5 years- and staying with you at Cinnamon Grand! It is like coming home! Enjoyed my first leg of the stay with hospitality and comforts of your staff. Very friendly/ polite and helpful staff! My first encounter on 30 November was with a welcoming and friendly Amila. Amila very gracefully showed me around and accompanied me my room no 315! Thank you your house keeping / lobby / front desk staff! I coming back on 9 December again ! Best wishes to you all! Rita 🙏

  • 5/5 Jalitha A. 4 months ago on Google
    The room , food and accommodation. The service itself is pretty much excellent. We had a great time here. The workers were really friendly and kind. Mr.sanjeewa was friendly and gave a great service to us.

  • 5/5 Gayan G. 2 years ago on Google
    Probably the best five star hotels in Colombo. Has the most number of restaurants in a single hotel. Service quality has always been its best & amazing food. The coffee shop offers a number of savories, cakes & desserts & very reasonably priced.

  • 5/5 ravi W. 2 years ago on Google
    Very good service. We had our brother in laws wedding at the cinnamon reception hall, and they provided e.thing as we request. The helpers were very helpful till the end of the event.

  • 2/5 Hana R. 2 years ago on Google
    I stayed at the hotel for only one night since I had a connecting flight in the morning, and instead of this one night being a pleasant, relaxing experience it was quite nerve racking. Firstly, the lady at the front desk was very unfriendly, and didn't really play much attention to me, she was actually talking to a colleague who was next to her, while talking to me. Some of the amenities were missing from the room when I came in. The room was booked for three people, and instead of getting a room with three beds, we got one double bed and they brought and installed and extra (extremely uncomfortable) bed a whole hour after we got in. The extra bed also took up all the space that was left, so we had to jump over the double bed to exit the room. Just a really unpleasant experience, and in all honesty I'm really annoyed.

  • 5/5 umajr j. 2 years ago on Google
    Excellent food experience at chutneys. Well served by ajit. Thanks for making it a good experience

  • 5/5 Daminda A. 2 years ago on Google
    Awesome plc. Beautiful hotel. Great food and service ❤️👍🏼

  • 5/5 Silo S. 2 years ago on Google
    Had a great experience at Chutneys. Great service especially by our server Gayan. Definitely will come again.

  • 5/5 Ari D. 2 years ago on Google
    Super friendly staff serving with a smile; great food all around, whether your choice is Sri Lankan, Indian, Chinese or Western. This hotel is classy and has become a social hub for Sri Lankans as well, with multiple weddings taking place during my stay. I have stayed at the Grand twice already and definitely plan on staying there a during my next visit as well.

  • 4/5 Maheshi A. 2 years ago on Google
    Good place to chill out. A more welcoming experience at tea lounge would have been nice

  • 5/5 Adnan A. 2 years ago on Google
    Enjoyed staying at the hotel. Great lively lobby. Stayed during Christmas, so a lot was happening.

  • 5/5 Maariyah B. 2 years ago on Google
    It was an excellent meal at Chutney restaurant. Major props to the servers and their impeccable standards. Thank you Roshan for the stellar service.

  • 5/5 Nimantha J. 2 years ago on Google
    Good food plus supportive staff. Also I love the whole atmosphere. Hope to visit again

  • 4/5 Nuwini C. 2 years ago on Google
    It was my first experience in spending a night at Cinnamon Grand. I went there for a food and beverage package offer they had recently. Had to wait for more than hour to check-in however due to the availability of premium rooms, I was upgraded to an executive lounge access room free of charge. I loved the ambience of the room and breakfast was served on Plates restaurant which was recently opened. Since it was a long holiday, place was a bit crowded, however would have been great if they had a more variety on the breakfast items. I would definitely go for another stay when time permits.

  • 5/5 Priyantha W. 2 years ago on Google
    Visited Plates on the day of our wedding anniversary on 28.01.2022. We stayed in this hotel on 28th January 1993, 29 years ago. Wonderful place. Buffet was amazing. So many varieties which are mouth watering tasty. Enjoyed a lot. Must visit restaurant in Colombo.

  • 5/5 Kasura Dinith (කසුර �. 2 years ago on Google
    The first experience of a five-star hotel. The food was great 10/10 The rooms were 10/10 For events and food this is a great place, there is no good view for this place because the hotel is covered by building around.

  • 5/5 J F. 2 years ago on Google
    Located in the heart of Colombo, cinnamon Grand is a 5 star hotel with something for everyone. Great place for tourists to stay, a fine place to host business events or private functions (one of the most popular wedding/party locations), plush restaurants with scrumptious Eastern/Western cuisine to dine in, tea lounge for music & high tea, Cheers pub for a drink & music with friends.. Or the Coffee stop for a snack & a cup of coffee. It's been our second home for many years where we spend most of our evenings or weekend afternoons at lunch buffet/high tea. Coffee stop & tea lounge are our favourite places to meet up & chit chat with friends.

  • 5/5 Suresh D. 2 years ago on Google
    Last time I stayed in Cinnamon lake side and this time decide to stay in Cinnamon Grand . Rooms are well maintained. F &b is still maintaining high standards. Friendly staff . Good selection for breakfast buffet. Cress cat is next door but limited shopping options now a days .

  • 5/5 David H. 1 year ago on Google
    What a lovely venue and plush comfortable beds. Having access to the many restaurants is great. Be sure to get the delicious complimentary breakfast buffet and access to the happy hour in the executive lounge. The staff is so helpful and diligent. Particular shout out to the butler Salmon, Tallin, and the night happy hour team Ali and his colleagues .

  • 5/5 Ashan m. 2 years ago on Google
    really fast and super service !! friendly associates, specially Shanker. we enjoyed our dinner at there London Grill Restaurant a lot . it had a nice classic British ambience. furthermore food was excellent, our steaks were cooked to perfection. The service was absolutely amazing, our Waiter for the night did an absolutely amazing job, extremely friendly and great recommendations. Definitely one of the Gems in Colombo. try it out Cheers.

  • 4/5 Shahid H. 2 years ago on Google
    Just a quick stop at the looby for some milkshakes. First time I visited post covid & maybe been over 2 years since I last visited them. I remember the staff being friendlier & more service oriented.

  • 5/5 Erandi G. 2 years ago on Google
    Plates restaurant buffet is recommended with great pleasure. Covering food with wast variety and super delicious. Their hospitality is great and really happy with the classy arrangements and delicious food.

  • 5/5 NOZOMI e. 2 years ago on Google
    Sooo amazing music. Mind relaxing place , yummy tasty food and very helpful staff… superb and very friendly. Special Thanks to Mr Milan gave us a excellent service. He is very Helpful . We ordered without menu our food. He gave us what we need..

  • 5/5 Ray F. 2 years ago on Google
    I've stayed a number of times in this hotel, each time, my experience is even more better than before. This hotel should be given more than a five star! From impeccable decor to its cleanliness, hygiene, Covid sanitisation safety, it's one of the best hotel I've stayed in from all my travels around the world. What makes this hotel really special are the staff, they go beyond to satisfy their guests excellent customer service. A special thanks to Milan for excellent service at the Tea Lounge. I look forward to my next stay

  • 4/5 Wei A. 1 year ago on Google
    Stayed there for 3 nights. Nice and clean room with a cute garden/swimming pool view. Food was amazing - from breakfast to the Indian restaurant. One of the best in Colombo. Staff are very helpful. Good gym facilities as well. Only downside is my room had a bit of moldy smell due to the weather I think

  • 5/5 Enaaya W. 2 years ago on Google
    This pandemic has been difficult for everyone, but the Cinnamon Grand staff provided outstanding service. The food was delicious and arrived at our table hot. The drinks we ordered exceeded our expectations. It is highly recommended that you visit this location. The staff is extremely attentive.

  • 5/5 sachi w. 2 years ago on Google
    I was there at their buffet lunch recently in the Plates restaurant. I admire their efforts to bring the customer safety and the expectations to a higher level even during a pandemic. I’m overwhelmed with their food and hospitality. Unfortunately forgot to take any pictures since my full concentration was on the delicious foods 🤤🤤they served. Looking forward to visit again 😃😃

  • 5/5 nithi l. 2 years ago on Google
    Last week i ordered food items from cg flavours.the food was really good.and,i had a delay on the delivery and i called the cinnamon flavours about the issue.and the guy who called REVON handle the issue very well with his excellent service. Highly recommended service from him.you guys are glad to have team member like him thank you!!!

  • 5/5 Oshii 1 year ago on Google
    Nice place to visit with your loving ones. A suitable place to have a party fun with friends. (Suitable in the evening) Foods are delicious and value for money. Can enjoy classy cocktails, delicious cuisine. Food is tasty only thing is that delay of orders. Overall quality and customer service are good. Breez bar is amazing 😊

  • 5/5 kiriella arachchige pradeep k. 2 years ago on Google
    I had a wonderful experience at the Cinnamon Grand. Every staff member I encountered, was courteous, polite and eager to help while rooms were very cofortable and food was amazing. Thank you! Will recommend to my colleagues!

  • 5/5 Manumi W. 1 year ago on Google
    I ordered a lunch from flavors on Saturday. The entire delivery process from taking the order to delivering it was very smooth. The person who took the order was very polite and helpful. The order was delivered on time and as expected the food was delicious and everyone enjoyed the meal. However one problem I noticed was that we couldn't track the location of the rider. Better if you could implement a tracking system since it'll be helpful for the customer. All in all I would recommend flavors by cinnamon grand to anyone who wish to order food.

  • 5/5 Subhalakshmi D. 1 year ago on Google
    Lovely hotel in Colombo city, very modern, clean with friendly staff. I came here for the afternoon tea as its one of the best in the city and I was not disappointed. The staff were very friendly, the ambience was great and the food didn't disappoint. There is a big swimming pool, the bar was great, everything was very satisfactory.

  • 5/5 Oceanie De S. 2 years ago on Google
    Their Catering service has to be recognized as my husband and I hosted Thanksgiving for the first time in Sri Lanka in 2020 and the team at Grand took it upon them to do the exact menu I gave them and made it excellent!! And our dinner was the first Turkey they made for the season! The Turkey with trimmings stuffing and gravy Green bean casserole Honey glazed Ham Candied Sweet potato pie with pecans Mashed potatoes Roasted vegetables Bread buns Pumpkin pie Cherry pie They did an amazing awesome job and I can’t thank them enough as our thanksgiving turned out to be the best one ever!! Team Cinnamon Grand keep up the good work!

  • 5/5 Yohani 1 month ago on Google • 2 reviews New
    I recently dined at Cheers Pub at Cinnamon Grand Colombo, and once again, the experience exceeded my expectations. The food was absolutely amazing, as always. As a long-time customer, I continue to be impressed by the consistently high quality of the dishes. I must also mention Bimantha, whose exceptional service truly made the evening memorable. He ensured that we were well taken care of throughout the meal. Cheers Pub continues to be one of my favorite dining destinations in Colombo!


Call +94 112 437 437 Open on Google Maps

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