Best Western Elyon Colombo image

Best Western Elyon Colombo

Restaurant Bar Hotel Lounge Extended stay hotel Private hospital Parking lot Wellness hotel Fusion restaurant

One of the Top rated Private hospitals in Colombo


Address

Baseline Road, 102A Kirulapone Ave, Colombo, Sri Lanka

Website

www.bestwesterncolombo.com

Contact

+94 117 527 527

Price rating

$51/night

Rating on Google Maps

4.00 (1K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (33) staff (28) room (21) great (18) good (18) service (17) friendly (16) Colombo (16) rooftop (15) clean (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 aber r. 4 years ago on Google
    Beautiful hotel with wonderful sky views of the city, perfect for dinner or hosting an event. The staff is also very friendly and helpful. It's conveniently located and there is plenty of easily accessible parking from the main road. I would highly recommend it to friends.
    4 people found this review helpful 👍

  • 5/5 Thabotharan V. 2 months ago on Google • 11 reviews New
    One of the best hotel in Colombo . Stayed there for 3 weeks . Best customer service . Always smiling duty manager Dumith and staffs . Felt like a home during my stay . Overall 5 star services . Love it .
    1 person found this review helpful 👍

  • 5/5 Migara T. 1 year ago on Google
    Great service and easy to stay in room. Have stayed for close to 2 months and no issues. Pathirana provided great service and was very quick to do my laundry. Definitely recommended
    2 people found this review helpful 👍

  • 3/5 Kohos S. 6 months ago on Google
    Hallway was DIRTY. Shower had mold. Toiletry ingredients were not clearly labeled. First room they gave was not cleaned, sheets were on the chair. Kettle and tea cups were dirty. Expired sugar. Bathroom smelled bad, it's like the sewer system was backed up. Staff was friendly. Location was good. Not sure if I will go back there.
    2 people found this review helpful 👍

  • 5/5 Aim O. 11 months ago on Google
    It's a nice place right at the city center. The food was good. Although there were limited vegetarian dinner options, the chef prepared yummy rolls on request. The room is comfortable. clean and well-maintained property. Good service
    1 person found this review helpful 👍

  • 5/5 lifestyle with S. 1 year ago on Google
    Ideal for a daycation, specially for couples. Excellent and friendly staff. Delicious foods. Clean rooms. Reasonable prices. Highly recommended. Thank you western Colombo.
    1 person found this review helpful 👍

  • 1/5 kavita s. 8 months ago on Google
    As a hotel, hospitality is one thing that should never be taken lightly or for granted. My overall experience was terrible because of poor hospitality, preferential treatment given to larger groups/families over individuals travelling alone/in groups of two and because of lack of cleanliness. Buffet dinner was denied and we were offered a set menu to choose from. 30 mins after choosing our menus, we were informed that we will not be getting our choice because the chef would gather give the dish to a family and not us (as they didn’t have the ingredients to prepare 2 meals). We were denied a tooth brush because they wanted to provide sufficient tooth brushes to a large group gather than 1 tooth brush to us. Our room’s washroom had no toiletries and had a big bindi and used body soap from the last customers who would have stayed before us. Overall, disappointing experience.
    1 person found this review helpful 👍

  • 5/5 Chethika T. 1 year ago on Google
    Nice place to be for business meetings, gatherings, weddings and other banquet functions as well. Lovely place in Colombo 05. Nicely presented delicious food. Polite and friendly staff with high gratitude towards the guests....
    1 person found this review helpful 👍

  • 5/5 Dilki I. 1 year ago on Google
    Staying at Best Western was a nice experience. The hotel was very clean, comfy beds and the food was great there. We are delighted with the service of their friendly and efficient staff. I would definitely recommend this place to anyone 😊
    1 person found this review helpful 👍

  • 5/5 Sohan F. 1 year ago on Google
    Stayed at the hotel for 4 days. The hotel had superb staff and was located in a very convenient location out of the hassle of the city center. access to major roadways and a straight shot through baseline to the Airport. Loved the VU bar and the food. Highly recommend a city stay at Best Western Colombo !
    1 person found this review helpful 👍

  • 5/5 Iroma S. 1 year ago on Google
    Excellent location, hospitality, and comfort for both business and leisure. Wished if some flowers were kept in the room to add freshness. Beautiful atmosphere with nice view at the rooftop
    1 person found this review helpful 👍

  • 5/5 Firzaad D. 1 year ago on Google
    Every little details has clearly been thought about when it comes to comfort and having a good stay. The rooms are very stylish, modern, and clean. The breakfast buffet is amazing. The staff are so lovely …
    1 person found this review helpful 👍

  • 5/5 Malinda W. 1 year ago on Google
    It's a nice place right at the city center. The food was good. Although there were limited vegetarian dinner options, the chef prepared yummy rolls on request. The room is comfortable. clean and well-maintained property. Good service
    1 person found this review helpful 👍

  • 3/5 Shoeb M. 5 years ago on Google
    Bed is comfortable and reception staff was OK. The buffet breakfast was not the best. The food is not kept warm and gets cold by 9 am. Breakfast is open until 10 am. The hotel needs as major renovation. The room I was initially checked in had the curtains torn and water was leaking in the bathroom. The second room I was checked in the exhaust fan was not working. This is my third time staying in the hotel. My first two experience was great but not the third one. For the price they charge I was expecting more as there are now brand new hotels around with the same price with better amenities, comfort and luxury.
    1 person found this review helpful 👍

  • 5/5 kosala hasitha s. 4 years ago on Google
    Nice place to stay in kirulapana - colombo. Very easy entering from baseline road.Delicious food and various menus.. bar and dinning area is located with a superb view. It is wonderful when staying at the sunset . Friendly and kind staff working . Very comfortable rooms. Anyone can have nice memories.. highly recommend the place for dinning , stay .. keep the best service up !! Good luck !
    1 person found this review helpful 👍

  • 5/5 lo d. 4 years ago on Google
    Would definitely recommend Best Western Elyon hotel. The staff are very friendly and always willing to help. The rooms are nice. Obviously nowhere is perfect and people cannot read minds, but any inquiry or request was attended to in the most professional and timely manner. If anybody gives less than 4, then their probably uptight.
    1 person found this review helpful 👍

  • 5/5 Ila F. 5 months ago on Google
    Very friendly crew. They were always willing to do something or recommend something. And they have a great daily offer on the rooftop bar: 3 beers, pay 2.

  • 5/5 Tushar K. 11 months ago on Google
    The Best Western Elyon Colombo is a great choice for travelers seeking a comfortable and convenient stay in Colombo. The hotel offers modern and well-appointed rooms, a rooftop pool, and a fitness center. The staff is friendly and attentive, and the location is convenient for exploring the city. I had a great time here.

  • 5/5 Dinesh M. 8 months ago on Google
    We visited Best Western rooftop bar last week Saturday, This hotel is equipped with a unparalleled view of the city skyline and wonderful panoramic view. They offers many deals with affordable prices specially bottle deal with complements. Highly recommend.

  • 5/5 Aselma M. 5 months ago on Google
    I had a wonderful experience at Best Western Elyon Colombo. The room very spacious and the staff very helpful. Meals are delicious and I fall in love with the prawns devilled. I will highly recommend this place with family and friends.

  • 4/5 Steff J. 11 months ago on Google
    The rooftop is area is good! I loved the mojito prepared by the guy at the bar named Sahan. Just loved it. Mojito was Passion fruit, lime & sprite!

  • 5/5 Susmitha 11 months ago on Google
    It is a very nice hotel with comfortable rooms and great service. awesome place to stay. Behavior of staff was good. I highly recommend this place

  • 5/5 Amira G. 1 year ago on Google
    Shehan and Sashika are very accommodative and hospitable. Tended to our requests and made sure we were comfortable and were given the best treatment. A great value for any establishment to have two employees as them.

  • 5/5 Phil T. 7 months ago on Google
    Excellent location with superb facilities and service. Friendly staff who took the time to communicate with guests. Lovely views from the bar. Well recommended as very close to city and hospital.

  • 1/5 Tintisa S. 8 months ago on Google
    Pathetic experience. Buffet was denied. Set menu presented but preferential treatment was given to someone else as our selected menu item was also not provided to us. In the morning toothbrush was denied because of preferential treatment once again (as they prefer larger groups over people travelling individually). Very slow service. My friend and I feel that our time, preferences, requests and choices were not valued at all.

  • 5/5 RX R. 6 months ago on Google
    Discover exceptional hotels in Colombo 5 with top-notch meeting facilities and comfortable hotel rooms in Colombo. Experience convenience and luxury at its best.

  • 2/5 Prasansa S. 4 months ago on Google
    The hotel is in a good location and their buffet breakfast and lunch are great. Their rooms are spacious and clean. I stayed there for a week and it was pretty decent experience except for one night. They had a private party on the rooftop, with very loud music that I could feel its vibration even on the 5th floor. The party went on until 3 am in the morning and despite calling the staff numerous times, they didn't take any action. My other friend had to leave the hotel at 4:30 am for the flight and we had to go for a trip at 5 am. All of us were sleep deprived that day. There was no apology or compensation whatsoever! Also, our plan included B&B and when we headed out early morning next day (which was pre-informed), the packed lunch included cheese sandwich, juice, and water. For the amount we paid, this was awful.

  • 5/5 Sameeha J. 4 months ago on Google
    I had the pleasure of dining at Best Western Elyon Colombo for 4-consecutive days while attending a workshop, and I must say the food was excellent. The service was top-notch, and the staff was incredibly friendly, making my experience truly enjoyable.

  • 5/5 Janani O. 4 months ago on Google
    Visited this place for a week-long conference and I must say that their food and service stand out! The buffet lunch left a lasting impression

  • 1/5 Prasansa L. 4 months ago on Google
    The hotel is in a good location and their buffet breakfast and lunch are great. Their rooms are spacious and clean. I stayed there for a week and it was pretty decent experience except for one night. They had a private party on the rooftop, with very loud music that I could feel its vibration even on the 5th floor. The party went on until 3 am in the morning and despite calling the staff numerous times, they didn't take any action. My other friend had to leave the hotel at 4:30 am for the flight and we had to go for a trip at 5 am. All of us were sleep deprived that day. There was no apology or compensation whatsoever! Also, our plan included B&B and when we headed out early morning next day (which was pre-informed), the packed lunch included cheese sandwich, juice, and water. For the amount we paid, this was awful.

  • 1/5 Ashapura Enterprises N. 3 months ago on Google New
    Rooms are cleaned but there are bad smell in lobby, staff or manager sameera not proper respond for any room Service once you enter room they not clean your room for week,called him 2-3 times on room service no , bad experience....

  • 5/5 Madhusudhana R. 3 months ago on Google New
    We stayed in Triple sharing standard room between 26th and 27th December. The staff in the front office were extremely courteous and the room was very clean and the response to our requests was quite good

  • 4/5 Sachin G. 1 month ago on Google • 7 reviews New
    Nice hotel for business travelers. Good connectivity, Courteous staff. Would like to thank Daniel front desk and all staff members at restaurant.

  • 1/5 Bibi C. 2 years ago on Google
    I was there staying for 7 nights and end up checking out after 3 nights. Staff are extremely unfriendly especially the front office manager. I have some local male friends who used to study together aboard. One of my friend come to visit me and not staying over and stopped to visit as guest. Well, I am male and he is male too. The manager mentioned i am only allowed to meet him outside the hotel. They will impose a fees of Usd80 if he wish to visit me in the room. I wonder if the fees going to the manager's pocket?

  • 4/5 Vikum Gayanath M. 3 years ago on Google
    Nice hotel with all the amenities required and you can get a good price from them .Clean and comfy.

  • 5/5 Prakash M. 4 years ago on Google
    I travel regularly for business purpose and it was the great experience staying in this hotel. Rooms are very spacious and clean with great view. Hotel gives really very fresh and pleasant feel to start your day. Hotel team is friendly and always available to assist us. Also, anyone would like to enjoy dining with great flavour and with great view then this is the destination. Thank you very much Elyon team and looking forward to visiting again. All the very best!

  • 5/5 Niuma M. 5 years ago on Google
    A lovely city hotel where I always prefer to stay at in Colombo. From the first moment I walked into this hotel I found the service and the personal greetings were just amazing... The food and service were fabulous. Breakfast is excellent with an outstanding service. Special thanks to the friendly and really helpful staff who are always there ready to help.. I would recommend this place to anyone travelling to Colombo.

  • 5/5 Jitendra V. 4 years ago on Google
    Good hotel , food is also good. Their sky lounge is awesome, can see the entire Colombo city from here in the night. Centrally located. Good for business travellers and with family for vacation. Their gym is not functioning properly.

  • 5/5 Eurexport 4 years ago on Google
    One of the best place. The staff is simply amazing and outstanding. I would like to recommend it.

  • 3/5 Pradeep D. 4 years ago on Google
    This is a decent city hotel with a good service. Also, it has a nice rooftop restaurant. However, there is a very "strong aroma" of "rotten cinnamon" inside the hotel except the lobby and restaurant. It's terrible and intolerable smell. The management should pay attention to the ventilation and air circulation of the hotel.

  • 4/5 Nirmani S. 4 years ago on Google
    This place is facing the main road with a big parking lot. I went to this place just to have a snack but the have lunch dinner buffetts. Staff is friendly and welcoming. But I couldn't find anyone in the front desk when I was leaving the place. Food is good but a little too expensive. The place is clean and new. But the lift is very small and can only accommodate few at a time. I don't know whether they are having another lift in the hotel. They have a rooftop restorent as well.

  • 3/5 Francisca G. 4 years ago on Google
    The rooftop bar is great and food is surprisingly good. Everything else about this place is unfortunately average at best. WiFi is a bit flaky, and most of the machines in the gym are barely functional. Also a dearth of good restaurants nearby.

  • 1/5 Tt 2 years ago on Google
    ❌❌WORST EXPERIENCE ❌❌Most of the staffs are complete racists . They talk bad about other country people and make fun of them behind us .hope they don't mix anything in th food😱🤮🤮 they act like they all are paid low and show their anger on customers .❌❌❌❌ NEVER CHOOSE THIS PLACE FOR YOUR GOOD👎👎👎👎

  • 1/5 Preetam R. 11 months ago on Google
    Best place for vacation. Rooms are neat and clean. Well maintained staff.

  • 2/5 Dallascious T. 1 year ago on Google
    Decided to stay here for one night due to the convenience of making it to a nearby office for a meeting the following morning. The staff I interacted with was very friendly and helpful. Once I checked-in and went upstairs to the room, I was surprised to find a big meeting/conference outside the room door in the corridor. I was informed they had a group of people conducting an official training. But it was very odd to have such a conference in the corridor of a hotel I requested my room to be changed and the staff obliged. It was also a bit strange to find an ironing board and an iron on each floor in the public corridor. The initial room wasn't the cleanest (see pictures) but the second one was better. As I was only there for a few hours I didn't use any other facilities hence can't comment on them. The room was provided with a safe and complimentary bottles of water. The highlight of the stay was the friendly staff at check-in (Frank) and the house keeper (Ishara if I am correct). The hotel isn't exactly the type I would be staying at in the future.

  • 2/5 Marie F. 1 year ago on Google
    My family stayed here on and off for about 2 weeks to care for a loved one at a nearby hospital. The first rooms we stayed in were ideal but we were awoken by loud music from the rooftop bar. The next stay was less comfortable, with a bumpy, hard mattress. If you need to sleep between 9pm and 12am, give this hotel a miss. Earplugs won't help. We were awoken again two nights in a row by parties in the cafe with loud music. The cafe food is sometimes ok. No bottled water available at the cafe. The hot food on the buffet is not kept at warm enough temperatures to be safe to eat. Food choices begins to run out before breakfast is over. The silverware is not always clean. The rooftop bartenders are inexperienced with mixed drinks, and their recommended dinner dish was not fresh tasting. Cleanliness of the rooms is hit or miss. The soft, nonslip tile floors are a plus, but the bathrooms could use a deep clean to remove mildew on the shower glass.

  • 5/5 Adrian B. 1 year ago on Google
    Exceptionally clean, very friendly and modern. The rooftop bar is kind of nice too.

  • 5/5 Akshay K. 2 years ago on Google
    Groovy bar, lovely view of the Colombo skyline from the hotel. One of the best hotel services and a welcoming nature of the staff makes you want to stay more here

  • 3/5 Venkateshbabu V. 11 months ago on Google
    The rooftop bar is great and food is surprisingly good. Everything else about this place is unfortunately average at best. WiFi is a bit flaky, and most of the machines in the gym are barely functional. Also a dearth of good restaurants nearby

  • 5/5 mansi m. 11 months ago on Google
    Ideal for a daycation, specially for couples. Excellent and friendly staff. Delicious foods. Clean rooms. Reasonable prices. Highly recommended. Thank you western Colombo.

  • 5/5 Abhash R. 11 months ago on Google
    Shehan and Sashika are very accommodative and hospitable. Tended to our requests and made sure we were comfortable and were given the best treatment. A great value for any establishment to have two employees as them.

  • 5/5 Harmik s. 11 months ago on Google
    Best Western Elyon Colombo features a rooftop bar and lounge, a fitness center, a business center and rooms with city views and free WiFi access. Amazing place, must visit

  • 5/5 Deepak M. 11 months ago on Google
    This place has a warm and soothing vibe. Staff there is great and the food is too good.


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