This hotels janitors / room cleaning people will open your all bags and steal what ever they can. Been many times here, but will not come back. Management also don't care. So avoid this hotel! And must say it was good hotel before they started to open your bags and so on. They did try to steal items from my bag 17.2.2024 between 10:30-12:30. I was in room 42.

The place had a rat running around out in the open! The whole dining experience was ruined after our group spotted the rodent many times, darting between the indoor tables. The chilled beer glasses came with tiny insect friends at the bottom too. The servers were quite nonchalant about this. Even though the food is great value for money, the overall experience was quite negative.

May be old charm but inside runs like a well oiled machine. The staff is super courteous and helpful. Service in the restaurant is personalized. Rooms are comfortably large. Just in the neighborhood is a performing place with well established eating places though upscale.

Booked the room in anticipation to take the train the following morning. Initially got a 'deluxe room with courtyard view' - upon seeing the room with a small window view of what could be best described as the common foyer for the rooms on that floor, we paid extra for an upgrade. The upgraded larger room had a view of the street, which was much better. Breakfast was not included so we paid for the buffet, which was a mix of local & international foods. Quality was acceptable. Overall service was standard, not exceptional. It's a quaint hotel, but for the price of the upgraded room, i think there are better options in Colombo.

This is a great pub/restaurant. Came here for snacks and a beer and ended up coming a few times for dinner, especially for the lumprais. Fish and chips and the burgers are also excellent grub. Service is mostly great, we’ve had a bad experience once. I will still go back.

Very bad customer service, had to wait around 1½ hours to get our food we ordered, and never informed us the appetiser that we ordered was not available.. Instead of apologising they offered us a brownie which tasted terrible. Please upgrade your service

Loved the atmosphere 💯 and the good vibes. Better visited following an reservation. Quite unhappy with the food portion that was offered compared to the neighbor restaurants. Food was good but I wouldn’t say great. Pork variations are recommended. Depending on your mood, could choose to stay indoors or outdoors. Staff is supportive.

Stayed a night there with a friend and had multiple bad experiences. When we went their pub for drinks around 4pm they mentioned that all tables are reserved and they can’t accommodate us but the whole place was empty. After talking back to them, one guy finally directed us to a table and rudely said he wants the table by 6pm. We agreed since we have 2 hours and went there but no-one arrived and the place was pretty much empty. We even had the dinner and left there around 7pm. Had we left to the place listening this guy we would have missed spending time there and being in-house guests they had no idea about any of the offers we’ve been entitled to. Kept on billing us avoiding the offers and had to check the bills every time and get the bills corrected which was annoying. Even they failed to mention some of the offers before making the orders.

Located at the heart of Colombo city, Surrounded by old buildings, Walking Distance to Galle Face/Fort Railways station. We checked in at around 1.30 and they were kind enough to give us an early check-in. Friendly staff, spacious clean rooms but were old and outdated. small but very compact hotel with all the basic needs. Good for families too. Haven't tried their cuisine. Highly recommended 👌

I really love their food 🍲 and service. Staff is quite fast fast when compared with few other similar places. There was a chamber band with four people performing and it was really awesome. It consisted with a base guitar, lead guitar, rhythm guitar and percussion. I honestly went crazy with their performance. I do recommend this place for dinner or evening hangouts. ☺️

We stayed here for four nights and so glad we did. Apart from great value what really makes this hotel are the friendly staff. Every one. The room was spacious. Not the shoebox you can end up in some modern hotels. Good TV with a wide range of channels. A large clean marble bathroom with huge shower and ample extra hot water. A generous breakfast. Full English if you want. But other choices. The bar downstairs is active and fun. Plus the all day happy hour helps. Great location close to station and Dutch Hospital area. Burger King opposite if you need a burger fix. Then at the opposite end House of Crab is also a 2 min walk. We will stay again. Thanks Guys

One of the best city hotel experiences in the heart of Colombo. Really nice ambience in the lobby and dining area. Lot of liquors to choose from. Their English breakfast is something you should really try for yourselves. Overall Food is excellent and the staff is doing everything they can to make your stay a great one. Special props to Udeesha who made our stay wonderful.

Had a 2day stay recently. Best view ever. Food is amazingly good. Desserts are superb. About the room, I had a triple room. But given a double room. Asked for an extra bed. With that extra bed room wasn’t spacious enough. But everything else was so hood. Even the customer service must be appreciated . Pool area is so quiet and nice. Best place in the hotel. Had a morning snack at cafe of the hotel. They has top quality food. Love it. Overall I would visit this place again. Best hotel in Colombo.

Nice place for evenings gathering after office hours. Wide variety of foods and tasty dishes. Prices are reasonable. But they close their kitchen bit early so order your your food before they close to avoid regrets. In weekend they offer happy hours your can get one for free when you're buying selected beverages. Place is quite but it depends on other people around you. They have outdoor dining area as well as AC indoor area. Very friendly professional staff is there to serve you. Nice place 👌🏻 Thanks Steuart for giving such good service.

The location of the hotel is really good and near to happening place and good eateries. The room is quite big, I opted for city view but my view had just back street view and huge buildings right in front so not so much as city view. The service is okaish, we were a couple but only one towel was given in the room, single bottle of water, no dental kit until asked. After room cleanup, no fresh towels were kept. Agoda messed up the booking and prices were really bad and booking was made without breakfast. The food prices for in room dining were very high.

Exceptional value meets comfort and culinary delight. The rooms are cozy, the service is impeccable, and the best part – the affordability doesn't compromise on quality. From comfy beds to delicious dining options, this hotel is a gem for those seeking comfort without breaking the bank. Highly recommended!

Very cozy restaurant and bar to drink and dine. Liquor available. Happy Hours 5.00pm till 7.00pm and on Sundays 11.00 am till 11.00 pm. you can get 1 to 1 offers on selected items during happy hours. Prices are in the high mark but the service, food and atmosphere make it worthwhile.

Here for the 2nd time. The food was amazing as always, worth the price. The drinks were good and not watered down. My favourite is their fried cuttlefish and hot battered mushrooms. Visit during happy hour for the best offer.

Environment is a super fit to hang around. Had a beer with my friends. But food was not good enough. We bought a mixed grilled platter, but it was not up to the level we expected. But there was a item with fried prawns pieces (To be honest I can not remember the name of that item). It was a good one to try out.

Best place to hangout and chill with your friends, specially in night time.They have amazing tiny outdoor space too. You can enjoy your drink under starry sky while listening good music in here. And also they have friendly staff with awesome daily offers ❤

Friendly staff and they even gave us a room upgrade without any additional charges. Rooms are spacious, clean and well maintained. Love the look of lobby area.

Parking is a nightmare on a weekend night. But the placing is good. Ambience is good. The waiters surely do need to improve on customer handling and the service.

Great place for a quiet evening gathering. The service was on point and the food/beverages were good. Don't miss their mojito pitchers.

I, along with a friend visited the bar for a beer. It was a fantastic experience. This place still has the colonial appearance. Food they served was tasteful and the beer always kept cool. Service along with their presentation also up to good standards. Ravi who served us did a wonderful job. Will visit again soon.

We visited the Pub not the hotel. The service was fairly good however the same cannot be said about the food and drinks. The cocktails are served in really small glasses. Probably the smallest glasses seen in any pub till date. The Mushroom Soup apart from the tiny quantity had a distinct taste of Maggie cubes being used to make it. This was an absolute let down. The meat lovers platter was not too great. The Chicken Burger was on the sweet side and that too was a let down. The only dish which was passable was the pork nuckles. Not worth a visit.

Attentive service, nice glass of white wine with a second for 1950Rs. Did not enjoy my crab at all though. The hollandaise was not a true hollandaise, more like a melted processed cheese sauce that over powered the crab which should have been the prominent flavour in the dish. Too heavy a sauce for such a light seafood. Perhaps other dishes are more flavourful…Another at our table enjoyed their veggie wrap. Great for drinks, World Cup and music with friends though!

The rooms do not have windows. Rest of the room is basic. Decent for 1 night stay. Hot kettle was broken. Just 1 bottle of water for 2 people is not enough. Location is wrong on Google maps. But it is at the city centre which is good. Restaurants and other places are at walking distance.

A very central Hotel, with access to all the tourist areas of Colombo. The rooms are huge. Place is clean and has AC. Nice view from the hotel rooms. Staff are accommodating and very nice. Reasonably priced. Was a Scottish themed hotel, so quite interesting and a great experience overall. Would definitely recommend if you’re a tourist.

I stayed at this hotel for 1 night. The hotel was in good condition and the room was amazing. Two beds were side by side. The lighting in the room was great and the plugs were really plentiful and thoughtfully placed. The bathroom was fantastic, huge and generous. It was overall clean and the amenities were fantastic. Breakfast was good. The restaurant staff were very friendly and very helpful throughout. They were readily available when help and service was needed. The room had a fridge, a wonderful safe, iron, ironing board, a table, a wonderful new TV, side lights, tea/coffee maker, and 3 cupboards with hangers, a table with 2 nice relaxing chairs.

I have been staying here for the past few days and so far my experience has been wonderful. Any issues that I had were taken care of promptly and in a manner that exceeded my expectations. The rooms are well appointed, spacious, clean and have a nice view of the city. The breakfast is excellent the restaurant has a lovely ambiance and the food served is very good. The hotel is very well located and commuting is very easy. The hotel staff are helpful and courteous. I feel well taken care of, I am happy I booked here and I am looking forward to spending the rest of my vacation here. I will definitely come back to this hotel when I next visit Colombo

Really enjoyed our stay here. Quality of food was so good. Well behaved staff. Traditional and nice decorations. Rooms are well spacious, clean and have a nice view of the city. I will definitely come back to this hotel when I next visit Colombo. Memorable journey with positive vibes has been here.

One of the best hotels in Colombo. It's situated near the Dutch hospital complex. One will find it easy to access almost every other places and transportation from here. Been here with my friend. The rooms were nice and quite spacious. Workers were friendly. The hotel itself has a lobby with nice ambience.

Convenient location in the Fort area with amazing city view. Very clean and spacious rooms with a beautiful bathroom! service was good, helpful the entire time! nice bar and restaurant downstairs, very lively. Rooms were kind of dark.

The hotel is the heart of the city, and easy to reach. As far as the services go, they were pretty hospitable. Check in was quick and the room arrangements were fantastic.The hotel's design is absolutely stunning, with intricate details and unique features around every corner. Whether you're admiring the hand-painted murals in the lobby, wandering through the lush gardens, or relaxing in the rooftop pool, you'll be surrounded by beauty and wonder.

I was about to give 5 stars but the manager has no concept of after service, we stayed a night and came back to collect our baggage while we were in the lobby my wife was freshening up kids, the manager said u cant stay here in the Lobby, we didnt wana book room again because we had a flight after 3 hours. Poor Hospitality is totally opposite to what i experience overall from SriLankan people who are very warm and hospitable.

The stay here was very pleasant. Recently had the pleasure of staying here at Steuart, and the experience was nothing short of fantastic. From the moment I stepped into the lobby, the warmth of the staff and the commitment to exceptional service were evident. Receptionist “Niki” was really kind and helped me with many thing during my stay. Would love to come again! Thank you

Well priced and with a unique feel, steuart is a place i can stay at and easily relax. Although the views aren't great and the beer may be on the expensive side, it makes up for it with the room sizes, which although are very simple they are effective. Well situated within Central Colombo and not overbearing at all.

Staff is really helpful and professional. Never really had a bad session here. Highly recommended

What a very nice hotel this is, the staff are super friendly, the food is fantastic and the specials and happy hours ate the best in Colombo, I always stayy here on my trips through Colombo.

Ideal place to stay your leisure time freely...very friendly team..

This is one of my absolute favorite restaurants in Colombo. The food is always fantastic and no matter what I order I am always delighted with my meal! Thanks alot Mr. Thusitha for the great service. Can’t wait to return and wouldn’t hesitate to recommend to anyone.

Shout out to Amila and his excellent service. Will definitely be back!

The ambience is amazing. A lively place. Waiters and waitresses are very polite and efficient. The food is delicious. A bit too pricey. Very lively, much better than staying at home waiting for covid to end wrapped up in a blanket.

A beautiful place to come and relax after work have a drink and just enjoy the food, before heading home. Good for families too.

Great place to have an memorable evening with collegues . Staff is friedly Excellent food, local or foreign. Portion size is reasonable. Wide variety of liquor choices.

Average standard. Spacious rooms. But facilities not as expected. View out of the window is cool from 7th floor. There are lots of restaurants nearby.

Very good but slow service. Really good food and drinks at affordable prices.

Good place. Clean, friendly, and decent service.

Restaurant and Bar: Better to go here during happy hours. AC and Non A/C areas available. Around 6-8k for 2 people. Cozy environment. Group gathering available.

Fav Irish pub in sri lanka

One of my favourite places.. great atmosphere and amazing food ! Great service too !

Atmosphere was ok. Cleanliness was average, food was good but the service was horrible, most servers kept passing us and didnt bother to ask what we would want. Few times we had to go looking for them. Really disappointed with the service.

'Its a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. Meals are very good and delicious... Rooms are warm while ..wonderful days @ Steuart by Citrus

Good food and great offers... 100% recommend

Good food. Good place to have a chat with friends

Very arrogant and rude Receptionists, very Dull Management. The Building is obviously old and had some bad renovation.

Loved this place, though our stay was short, but its worth every penny. Good location, good service and awesome architecture

Food was great, takes a while to prepare though...but very nice experience

Good spot, easy to go around ! Laundry service was excellent!

Priced well, great selection including Sri Lankan cusine. Tasty cocktails, we had a buy one get one free on a Sunday, yummy cheese toast for kids. Great waiter. Food is really great. Walking distance from WTC, Deutsch hospital, taphouse, republic etc.

This is my go to place since I started working. Hangout, watch matches or any kind of celebration we mostly gather here. Love the happy hour deal and who wouldn't want more beer if you buy one? They also had a happy hour deal during the weekends from morning till evening not sure if they still have it. I noticed that the portion sizes are smaller now and the prices are a bit higher. That doesn't stop us from having a good time here anyways. Nothing more, just go here and have a beer. Make sure to order some handello and hot butter mushroom along with it.

Absolutely the best resturant in the area. Would give 10 stars if can. The food is more than worth the price and the portions are always large. The ingredients are top notch. Tastes great always! Cocktails are superb and this is the only resturant that actually include a good amount of liquor in cocktails. You can literally get drunk off cocktails. Please don't degrade the level of quality and customer care.

One of best places to get some food,drinks and enjoy with friends. Anyway, only for food I will give 70%.cuz it didn't satisfied my taste. Drinks and food portion is really great

We really enjoyed our stay here. We stayed for 2 nights and the staff were very friendly and professional. The hotel is good and the room was very large. Everything was clean and tidy. The location was very good. The only thing we weren't fond of was the breakfast but it was adequate.

It was an awesome experience staying at The Steuart by Citrus. The staff is very polite and helpful. The ambiance has of a old world charm. Location can't be any better in the heart of Colombo.