One of the oldest hotel in Colombo. Although, the building and furnitures got old the service remain the same. Staff members are very polite and attentive. Unfortunately, many in house restaurants are closed now but the bar, coffee shop and main restaurant at the lobby are open for service. Rooms are very clean and tidy as ever. Prices of rooms and food & beverages are very cheap compared to other hotels in this caliber.

Great buffet, needs more desserts Loved the variety at Galadari Hotel's High Tea buffet! BBQ was on point. Would be even better with a bigger dessert selection.

The service was good and everyone is very respectful. The breakfast and service was good. The rooms were a bit outdated and the facilities need refurbishment. The hair dryer is very old and doesn't work very well, the pressure is not strong and the toilet takes a few attempts to flush. I wouldn't stay here again but would say the service was the best part.

It is one of the oldest hotels in Colombo. The location is of the hotel is the best. Since it is an old hotel, you would have a feeling of being transported back in 1980's. The rooms are big however the furniture is very old. 1-2 nights stay is fine, not longer. Breakfast - the best part of the stay was the breakfast. The hotel has a huge breakfast spread with lot of cuisines. I really enjoyed the breakfast and whatever you do, DO NOT MISS the BREAKFAST

The Galadari Hotel buffet was a letdown. The food seemed stale, with limited options that were far from appetizing. Service was unimpressive, with staff appearing disinterested. The ambiance was lackluster, contributing to an overall disappointing dining experience. Definitely not worth the expense.

The food was tasty and the hotel was also very nice and clean. However, some staff seemed a bit rude and not that very customer service oriented. That really needs improving. But overall its a great place.

Had a 2day stay recently. Best view ever. Food is amazingly good. Desserts are superb. About the room, I had a triple room. But given a double room. Asked for an extra bed. With that extra bed room wasn’t spacious enough. But everything else was so hood. Even the customer service must be appreciated . Pool area is so quiet and nice. Best place in the hotel. Had a morning snack at cafe of the hotel. They has top quality food. Love it. Overall I would visit this place again. Best hotel in Colombo.

Unforgettable five star experience in Sri Lanka. Friendly staff and high end service. Convenient hotel facilities. Management and the housekeeping team are also doing amazing service for their guests always. Thank you so much All the staff for hospitality given to us. Also, Thankful for all the staff and management Not only for serving the guests but also for helping the innocent protestors. While considering other hotels near to this this is most suitable with the budget as well as service providers.

Stayed here during transit from sri Lanka. Very good hotel, really good staff. Food buffet was a treat, which got better with nice music being played by the band. Rooms are clean and tidy. Staff are respectful, treat you well and are very humble and helpful. Had a good experience

Room was dirty. Tub wasn’t clean there was someone else’s old dirty washcloth still hanging in the shower. The towel used by previous guests was on the bed when I check-in.. Bad Room Service. Bathroom was not maintained, disgusting and dirty. Bugs were everywhere, horrible customer service, worst experience ever. Staff not responsive and make you wonder why are they there. Rooms are not maintained and dust & bugs were everywhere. Dustbin was full. Had a very bad experience. The situation had to be complained about several times to the lobby manager and the reception. But they never solved the problem. Never go there guys. Anyway Food is very tasty and good.

So far the worst travel experience in a 5 star hotel. I have been checked in to a room with a bad smell which comes from an abandoned room for a long time. I have booked the room just for myself and the room provided was a two bed one. And once I have checked in tried to ask for a room change and the phone inside wasn't working. Had to come all the way down to the reception and managed to get the room changed but in that room there was an issue with the hot water flow which they were unable to fix. Complete experience was a nightmare. This wasn't how it was few years back and obviously this hotel needs a massive renovation.

Galadari Hotel is one of the best hotel in Colombo, Sri Lanka. I’ve been there for Saturday Dinner buffet and it’s amazing experience for me. They have good combination of food options English, Indian, Sri Lankan etc. There wasn’t lot of varieties as I expected. But the food was really delicious. Staff was really nice and friendly.

We want to high-tea on 03.09.2022 with 12 people. We were used to enjoyed their high tea from the inception. We went there after 2 years for the high tea . This time is the first time we never enjoyed the food and further no spread at all , only pastry and roll and meatballs are available not only that they are not refill it at once finished. About deserts, No spread at all and you have to serve as soon as possible since they are not refill it. Early they used to served huge spread with chicken ,kebab , prawns , sausages , cutlet .. etc Now they replaced all for bakery products. Not recommend and they charge Rs3100 per person. Not worth for money at all

Dear Galadari Management, I am writing to express my utter dissatisfaction and frustration with today’s experience I had at your hotel, specifically in relation to the checkout process. My stay at your establishment was otherwise pleasant, as this was my second stay within this week, but an issue arose during the checkout procedure that I believe requires your attention and resolution. Last evening, I checked into your hotel (room 1134) and enjoyed the services and facilities provided. I must express my sincere appreciation for the dinner outlet and the fellow waiting staff who were very vigilant and super attentive to the guests’ meal requirements and other service needs. Due to my hectic schedule and conference call needs, I requested a late checkout, which was approved by the front desk staff. I truly appreciate the accommodation of my request. Nonetheless, despite the approved late checkout, I experienced a rude reminder and what I consider to be troublesome communication from the Guest Relations Manager regarding my departure. This reminder was not only unnecessary but also disrupted the relaxed and enjoyable atmosphere that I had experienced throughout my stay. Essentially, this occurred while I was having a very crucial discussion via Microsoft Chat Meetings with my fellow business clients overseas. I understand the importance of managing checkouts efficiently, but I believe that once a late checkout is approved, guests should not be subjected to persistent reminders, especially if it disrupts the peaceful ambiance you strive to provide. This issue not only inconvenienced me but also greatly disturbed and negatively impacted my overall impression of your hotel. To maintain the high standards of Galadari front office services and hospitality that I believe your hotel aims to provide relentlessly, I kindly request that you review and address the procedures related to late checkouts and the subsequent communication with guests. I trust that you will take appropriate steps to ensure that such incidents do not occur in the future, as they can detract from the overall guest experience. Since I advised this matter at the checkout, though it was heard by the available front office supervisor and he remained blind eye as he created a conflict of interest for his fellow female guest relation manager and no apology was honoured despite my appearance at the reception desk. This action was so wild and unwarranted. From a guest perspective, we flag such inconvenience as we do not tolerate such harsh treatment while we lavishly spend our money for such rewarding entertainment and leisure needs. If it was not truly identified by your fellow staff demonstrating how ignorant and careless. But I trust this will be another level of action if it was made by a Caucasian or another overseas visitor while I claimed to have dual citizenship both Australian and Sri Lankan. Stop such discrimination and respect all your clients and guests as they are the backbone of your business, boosting revenue and directly supporting your management to meet the staff’s wages. I hope this will assist in your deliberations.

I'd give a four star for the stunning views of the ocean and the city. This probably is the only hotel that has such a breathtaking view! The service by staff is excellent too. The only issue is, while the hotel is neat and clean, it is dilapidated and needs a full refurbishment from furniture's to interior and exterior. It looks old and outdated. Sad that such a hotel brand with a great location has not as yet bought this hotel to the standards of its competitors

Attended for a wedding. Location is very easy accessible. Parkings are available too. Wedding hall even big enough and attractive. Buffet was quite impressive with lot of veg and meat options to choose. Loved dessert corner. Rooms are very clean and clear. Love the elevator they had. It's very antique but still functioning better than modern elevators.

If you need to be in Colombo to attend work while saving traveling time this is ideal place. We come quite offers when we have appointments etc and best option to go with the room only. It is value for money option when compared others hotels. However in room amenities need to re look and need upgrade since furniture in room are very old. While high tea and their restaurant food meet expectations in room breakfast is not worth the money

Service and location is great. Decoration were simple and beautiful compared to other 5 star hotels. Santa at the entrance catches the eyes of the visitors and makes you stop to get a picture 📸 . Hope Santa would deliver some gifts 🎁 😉

Place is full of cockroaches.. disgusting... It's a huge issue about cleanliness... UTAR students call this "cockroach land" for a reason.... And also it has pigeon nests all the way with unpleasant smell... Also the management is the worst. And parking spaces are assigned to far away places from the apartment... No common sense... And they're not friendly at all. Sorry.. cannot recommend this place for anyone.

Tasted High Tea with family, as its week day (Thursday), there is not much crowded. Billed half a rate for kids 3yrs to 8yrs, less than 3yrs its free. Best place for family/ friends gathering, budget 2797/- inclusive tax..

Went to the lunch buffet. As usual, we had to do a reservation. Staff members are very supportive even in the parking lot. I like the hotel interior. Forgot to take photos. Just wanted to eat. Food was great 🤩

The first impression of the hotel was good. Check in went smoothly. However when i got to my room it was beyond terrible. The rooms were old, no renovations were done. The carpet was decades old and very dirty. There were stains on the bed as well. The bathroom flooded with the first use and it had no way of draining out. To use the bathroom we needed bathroom slippers and we requested at 2:30pm. We didn't get it so we called and requested again at 3:30pm. We had to call housekeeping 4 times and we never received the amenities we needed. Finally, we went to the reception and requested for slippers but they said they were out of it. How can an alleged world class hotel not have the basic complementary amenities for their guests? The bathroom experience was terrible and we just checked out. To order our dinner they had no in room dining menu and kept putting us to different lines for 15 minutes until we got a menu. The only silver lining was that the food was tasty and seemingly freshly made. Overall, the service is terrible, they dont have basic amenities and the rooms and bathrooms are a disaster.

I have spent few nights at the property during the pandemic. Room was looking pretty, spotless clean & really cosy. The hotel was seriously following safety protocols. The staff was really professional and very friendly. Especially to mention the front office staff and room service staff. Food was delicious and always served in right temperature. The breakfast was always full of stuff and heavy! I loved their high tea. Location wise, it is in the heart of colombo and easily accessible. Hotel has ample and safe parking areas.

We had buffet dinner in this hotel. Superb buffet with many choices and the food are tasty. The service to top up water is very slow. I can see only 2 servers for this huge restaurant so clearing of plates took some time to clear too. The staff in this restaurant are not friendly, not attentive, no smile and we have to call and raise our hand many times. The desserts are not fantastic at all. The entrance security is friendlier instead and a very pleasant man.

We went for a High-Tea with my family. The taste of the savory items was up to the standards but there was less verity. I’m a Pescatarian but only a few items were offered. Offered Beverages are ok and up to the standards. In the dessert area, I saw Ribbon cakes. I don’t know why they pushing down their standards. Overall, not worth the money.

One of the oldest hotel in Colombo. Although, the building and furnitures got old the service remain the same. Staff members are very polite and attentive. Unfortunately, many in house restaurants are closed now but the bar, coffee shop and main restaurant at the lobby are open for service. Rooms are very clean and tidy as ever. Prices of rooms and food & beverages are very cheap compared to other hotels in this caliber.

I love this place staff was so helpful best service restaurant was excellent

We went to have lunch at Cafe 64 just now. At 11.45 I called Galadari general number and asked for the extension of Cafe 64. Then I asked from the girl answered whether they have rice and curry today. She said yes and it is available from 12 noon. I went there with my wife and they said no rice and curry today. I explained to them that I was told rice and curry was available. No body even said sorry other than the boy who served. This is some feedback to management.

Pathetic hightea we had on 16Dec. I called them to make a reservation on beginning of Dec. They informed that buffet is fully booked until 16th December. So we had to postponed by another week also informed that there are gonna be a special high tea buffet which will cost Rs. 1000 extra so we had to pay 5,500 per person. Also they charge an advance due to high demand. But restaurant was half full. Limited crowd. I was very happy and excited to enjoy the food with family. However the food was pathetic. No tasty at all. Even ice coffee was tasteless. Washroom was stained. The buffet was not upto expectations. Totally a waste of money.

Positive points: The hotel pool was good. The safe box was good. The restaurant, coffee shop, lobby, hotel front door and hotel security staff were all polite and well mannered. Breakfast was good. Negative points: The check-in was very bad. No one accompanied us to the room. No one explained how to use the strange electrical switches in the room. We were not even told which floor to go to. The bath water was very slow to heat up. In one of the nights, there was a party and noise in the hotel until midnight. The equipment and furniture inside the room were old. The carpet in the room was dirty and old and should be replaced. There were no slippers or toothbrush in the room.

Had a one night stay at the Hotel, It was a pleasant experience indeed. Hotel staff is friendly and the close proximity to the Colombo urban locations is advantageous if you're looking to stay somewhere in the center of Colombo. Safe and sound environment to have a stay and for dining

Went for High Tea and it was quite good. There are few interesting choices (nothing over the top but quite adequate) Do an advance reservation ( at-least a weak before) otherwise they setup tables on the walking area and its somewhat unpleasant. Other than that, it was a good experience, food is good, tastes good. Can recommend.

Had my wedding in the Grand ball room. Excellent integrity by the banquet manager. The buffet was excellent. After that I have been going to the hotel few more times and I have never been disappointed. Highly recommended for any function or as a place to stay in colombo.

Friendly staff, beautiful location outside including port city, galleface green other buildings. Very well maintained hotel. Loved it. Washrooms also have good amenities. 😍 🥰 The high tea also good. Check-out it!

I went to hotel for high tea from 3:30 to 6:30 PM with my wife and 2 yr. old daughter. It was quiet difficult to book and we booked 1 week before. There were food items that are not hot and spicy. Therefore my daughter also could eat. The momentum of the start near 3:30 PM decayed with the time. The staff was almost dull around 5:00 PM. Other than that everything was fine. Uludu wade was quite good 👍. It was the best item for me. There were different types of drinks and iced milk coffee. Guava drink 🍹 also good but too much sweet.

Clean Large Room with comfortable bedding. Nice Sea and city view. But little bit out dated facilities (Ex. No Cable TV, Only Antenna TV). I think because it is one of the oldest hotels in Colombo. But I think that they can improve. check-in process very efficient and service also good. room amenities also good. Parking available and rates are little bit lower than other competitive hotels in colombo. Altogether I can recommend.

Once a great Hotel, now has become just a place which provides accomodation. Room(which they gave me) was terrible. Everything in the hotel looks so old and not maintained. Only good thing is the breakfast, it is great and friendly chefs... Waiter should smile more and be attentive!

Very nice place to visit and stay.hotel is having luxury rooms at considerable prices.one of the famous luxury hotel in Sri Lanka.

The location is awesome with beautiful views from the room..... Cleanliness was perfect and the room services were so good.. A best place to stay in....

One of the worst hotels I have ever stayed at. Reception was not friendly at all, Rooms are horrible and not worth the money comparing to other same rate hotels in Colombo. Bathrooms were disgusting, lights were partially working, toilet did not flush at all, bath tub is more disgusting to look at, rather than to take a shower. Overall room was more antique further from the modern era. TV was from the 90's and channels are not viewable at all. I do not recommend this hotel to my worst enemy.

Rooms have carpet flooring but very dirty. Room service is poor, no for wear, no fruit baskets no comb. The building could've been maintained as 5 star but had the quality of 2star hotel. Staffs were Good

I stayed at Galadari Hotel for two nights and enjoyed the experience. The hotel is located in the heart of Colombo, with a stunning view of the ocean and the old parliament building. The staff was very courteous and helpful, and the breakfast buffet had a variety of dishes to choose from. The room was spacious and clean, with a comfortable bed and a flat-screen TV. The hotel also has a pool, a gym, and a nightclub for entertainment. I would recommend Galadari Hotel to anyone looking for a five-star hotel in Colombo.

Good old place keeping up the same standards, I went for a training. Our training room AC wasn't working. They moved us to another room and the AC was cold in certain areas.

Tucked away in the vibrant heart of Colombo, the Galadari Hotel stands as a welcoming sanctuary, seamlessly combining comfort with warm hospitality. During my recent stay, the culinary experience proved to be a highlight, offering a delightful array of dishes that catered to various tastes. From local flavors to international delights, each meal was a pleasant journey for the taste buds. The well-maintained guest rooms added another layer of satisfaction to the stay. Thoughtfully designed and impeccably kept, they provided a cozy retreat, allowing for relaxation amidst the city's hustle and bustle. The hotel's charm, however, extends beyond its physical spaces. It is the genuine warmth of the staff that truly defines the Galadari experience. Every encounter, from check-in to dining, was marked by friendly smiles and a willingness to ensure a comfortable stay.

All good. I don't need to comment on this venue since it has already met global recognition. When we went to visit one of our friends there around 10.30 pm, servants were cleaning the dining area. It was very noisy and annoying music was playing on the other side. We couldn't continue our conversations thereafter. Management should consider that.

Great hotel. Good view but from limited windows. Good service. The carpet is old and a bit dirty. Food has a lot of varieties and some were great while others soso. Staffs are great. Overall good experience

We went for a High tea and the food was awesome! We enjoyed every moment of our time. The ice coffee was excellent so as other food. Kids didn't have an enjoyable time as there weren't anything to do for them. I reckon by putting a kids play area, they could avoid kids playing near the food serving area.

I’m usually reserved the room once a month or twice month this is my favorite hotel for my work and I’m getting 12 th floor . it’s great for me as well as hous keeping is good . house keeper boy Sameera is doing nice service. my satisfaction is ok for him and supervisors . and reception staff are nice. and lobby bar is nice privacy and safety confirm. first of all I must thanks General manager mr Sampath Siriwardana and his staff. so I recommend this hotel for any Tourists all over the world. as well as local tourists . it will be great experience keep going well.

The location is awesome. Excellent service. Breakfast is very good with a good buffet spread . The swimming pool is clean though it's not a big one. Overall a very good stay. They have smoking and non-smoking rooms. Service is very good. Room service (dining) is available till 11 pm only and it was clearly communicated during check-in. So, don't fall for midnight snacks on the menu. They do have a decent gym and spa as well.

One of the oldest hotel in Colombo.. Good for business travelers.. Sometimes they don't have enough parking specially when they are hosting wedding events and all.. But somehow manageable..

I recently had the pleasure of indulging in the high tea buffet at Galadari Hotel, and it was an absolute delight! From the moment I stepped into the restaurant, I was captivated by the elegant ambiance and the warm welcome from the staff. The high tea spread was a feast for the senses. The beautifully arranged assortment of finger sandwiches, savory bites, and sweet treats was a visual delight. The flavors were equally impressive, with each item meticulously crafted and bursting with taste. From the classic cucumber and cream cheese sandwiches to the delectable pastries and cakes, every bite was a culinary delight. What impressed me the most was the variety of options available. The high tea buffet offered a wide range of choices to cater to every preference and dietary requirement. There were vegetarian and gluten-free options, ensuring that everyone could find something to enjoy. The attention to detail in accommodating different dietary needs was commendable. The service provided by the restaurant staff was impeccable. They were attentive, friendly, and ensured that our teapots were always refilled promptly. The waitstaff was knowledgeable about the various items on the buffet, and they were more than happy to provide recommendations and explain any queries we had. The ambiance of the restaurant added to the overall experience. The elegant decor, soft background music, and comfortable seating created a relaxed and inviting atmosphere. It was the perfect setting to unwind and enjoy the high tea experience. Considering the quality and variety of food, along with the excellent service, I found the high tea buffet to be great value for money. The price was reasonable, considering the luxurious experience and the indulgent spread that was on offer. Whether you're looking to celebrate a special occasion or simply enjoy a leisurely afternoon with friends, I highly recommend Galadari Hotel's high tea buffet. The combination of exquisite flavors, attentive service, and charming ambiance make it a must-visit destination for any tea lover or food enthusiast. I'm already looking forward to my next visit!

Except food, everything about this hotel is sub par. The hotel smells like smoked cigarette right from the entrance to exit. Even the non smoking floor (10th) was smelling strong smoke. All amenities are pretty old. Deny this hotel for airport transfers due to flight delay or cancellation.

I'm still trying to work out how this is a 5 star hotel.... the only positive is that we had a seaview room which looked out on to the beach and city. As for the rest, the service was OK, although we were given a smoking room that had such a bad odour that my young children began gagging. We were provided a different room which was adequate but was quite dated and run down, particularly the bathroom which didn't even seem to have PowerPoint's for a hair dryer. The breakfast buffet is OK, but we had much better variety and flavours in other hotels in Sri Lanka. Overall I'd say, this hotel was probably quite grand in its prime but it is not a true representation of the amazing 5 star accommodation offered in Sri Lanka.

I'm not satisfied with their service, nevertheless food tasty is good level.

Incompetent staff, dreadful customer service. Avoid staying here. It took 60mins to check-in, despite no other guests trying to check-in at the same time. The hotel lingers of an odour. And it's clear that the hotel is living on it's legacy perhaps from the 90s. Furniture and interior design is unbelievably outdated. This hotel may once have been 5* but today is 2* at best. We've stayed in guesthouses much better than this. Overall, very disappointing experience without the any charm of the friendly Sri Lankan hospitality we've experienced elsewhere.

Nothing close to a 5 star Hotel. The hotel needs renovation work. The Carpet flooring gives out weird odour.The walls need to be sound proof,I can hear my neighbors through the walls. In short this Hotel seems to be falling apart.I booked the Hotel for 7 days,what a big mistake. The staff however is professional,it's just the the age of the Hotel that seems to be taking its toll.

Buffet at Coffee Shop, Galadari was a good experience. Decent and tasty buffet line up. 3060 pp.

Rooms are nice but not as per the levels of other 5 star hotels..rest everything is good..view from high floors is excellent

One of the worst if not the worst hotel I have been to regardless of stars. How does this go unchecked! 100% they are doing review fraud. Even the workers there were saying that management did not do any renovations since a long time.

Please is good and nice. However, food quality gone down. Not tasty as earlier

Convenient place to stay for Colombo activities, breakfast buffet was basic , staff was not so inviting!!

I came for a peaceful dinner yet Galadari decided to ruin it with loud carols and a crawling Santa with a bell. I hope the management will be more diligent about their customer's needs in the future.

One of the worst hotels in Sri Lanka. The rooms are unhygienic, and poorly maintained. There are cockroaches in the room, the carpet has stains, bathroom drains don't work, uncomfortable bed, broken light fittings, non smoking rooms are filled with cigarette stink, no blankets/comforters available for guests. If you want chocked sinks, unprofessional staff this is the right place to ruin your vacation. At the end, apart of good location it has nothing to offer.

Very quiet area in top floor..Amazing sea view top of California Grill.But little bit trouble from customer service.

DO you need a luxury tea or meals? Why do not try this Galadari Hotel, You can get the best experience from this place.

Friendly, helpful staff. Food was nice. Like mentioned in other reviews, rooms need to be updated, well overdue. Good location though.

Extremely disappointed with the staff's response to issues, the overall hotel maintenance and upkeep. Staff was least helpful. A terrible experience since we checked-in. Not recommended.

It’s a great experience. The ambiance is very welcoming and charming, Staff are extremely knowledgeable and make great recommendations. Food is pretty good, and for their prices it’s 100% worth it. I have to say, I enjoyed every single bite of the meal, Ideal for those who want a romantic night out. There was also plenty of room for bigger groups.

Amazing Hotel with good rooms & staffs. Amazing location. It has car parking facility. International standard.

By far the most horrible hotel experience of my life. After the beautiful lobby, we expected a solid 5 star hotel for our stay in Colombo. After waiting for ages at the reception, we finally got our room cards. Once there, the disappointment was big. Dirty, old and smelly rooms. The bamboo furniture is not only uncomfortable, but also worn out. The bamboo table with glass top is completely dirty, so we didn't want to eat on it either. The upholstery stinks of damp dust, the originally white curtains were yellowish with brown dirt stains and could hardly be opened or closed. The windows were not only not clean from the outside, but also from the inside it looked as if they had not been cleaned for 3 years. The carpet is nice and thick but we didn't want to walk on this dirty floor without shoes/socks/slippers. The bed is missing the cover so you can't miss the stains on the white upholstery, furthermore the bed, the pillows as well as the bed linen were damp. Thus, not a nice night either, as we opted for long clothes in order not to notice the humidity directly. The outdated air conditioner dripped from the ceiling onto the carpet and the grille has rust stains. The bathroom was so dated and disgusting. Mouldy grout and missing tiles don't seem to interest anyone here. We had to wait almost 15min to get hot water for the shower. The shampoo provided smells very good but is presented in bottles that are long overdue for replacement. The hairdryer was also ready for the antique dealer. After showering, the whole bathroom was under water and the moisture also flowed unhindered onto the carpet of the room. All in all, the hotel is an imposition for the well-being and especially the health of the guests. The highlight was the incompetent behaviour of the entire service staff, including the manager. -Why? Immediately after check-in, we called room service because our minibar was not working, but we needed to put vital medicine there for our stay. We were asked to wait for the manager to come and together they would find a solution. So far, so good. After an hour, we called again and the manager answered, who had not heard about our problem until then. After long and tedious conversations, a new minibar was put in our room. After a long wait, this too was not running cold enough to accommodate the medicine. We asked from the beginning to simply wrap the medicine in foil and put it in the kitchen fridge - to no avail. For hygienic reasons, this could not be done? According to the staff, there is not a single refrigerator in the entire hotel in which the 5cm*5cm could be placed. During the discussion with the manager, he became disrespectful, loud and cheeky, so that other guests interfered to put said manager back in his place. In the end, we checked out the next morning and found a much better hotel for much cheaper. It is and remains a mystery to me how this hotel can carry 5 stars.

Their buffet was very good, tummy filling and the taste was on point. Cluttered table location for menu items was very hectic, but still i think that's also a good choice so that at the same time people won't be stucked on queues. For the value that was spend it was worthy and the staff were very attentive when needed. Satisfied on the overall experience. Will be visiting again. Galadari is coming back with customer satisfaction on their service level. Happy to see that.

Quite place and beautiful garden. Guests appreciated the friendly staff. Large conference space. Ballroom space good for gatherings. High quality delicious foods. Highly recommended

They'll send you to their expensive "hotel taxi" if you simply ask them to order you one. Once we received only one of our two breakfasts. Hotel is old but well kept. Elevator always smells of smoke. Once we found a small hair of dust in the food. On arrival there were no towels in the room.

Rooms are awesome and the view from room is more than awesome. Direct Port City & Beach view rooms we were allocated to. Service is not good though. May be because of Pandemic? Would like to give one more chance in next trip

Hotel location was good, buy mostly feels like old construction and food was not good. Service and response time for any assistance was flawless.

We went there for lunch at coffee shop. It's a buffet. It cost Rs. 13,320 For 6 people. In weekend there is a promotion for lunch buffet at galadhari hotel. You need to make a reservation before you go. Most of the time it's fully booked in weekend. Food was amazing. Worth for the price. It's the cheapest lunch buffet around colombo. Other 5 star hotel lunch little bit more expensive than galadhari hotel.

Several times we have been there for high tea. Earlier we enjoyed since the quality of food was wonderful. But this time it was disappointing. We decided not to go hereafter

Good customer service.. helpful, friendly staff..nice and clean rooms..everything perfect..no negative points to say...

Had an amazing time at the Honey Beach Restaurant at Kingsbury. The management starting from the car park till the restaurant was really good. The place is clean and hygiene. The view is amazing. It is so lovely to watch the sunset. Ample parking and it is so calm and quite. A beautiful place!

I stayed at this 5 star hotel several times. I liked the lobby area and restaurant. I played snooker there by paying a fee. Rooms are good and staffs are very helpful. This is one of the oldest or one of the most established 5-star hotels in Sri Lanka. Nearby, there are many interesting places such as shops, supermarkets, cafes and restaurants.

The good is always alright not great. They should improve the presentation and taste abit more. They give out private details to other guests meaning lack of privacy which is mostly what families require

Friendly staff with freshly prepared food and live kitchen for the High Tea. Nicely lobby interior to relax and unwind with a live piano music

A superb place to be. The high tea was a incredible experience. A vast variety and the amount is worthy. Safety measures are well checked... keep up the good works.

Luxury five star hotel in the heart of Colombo city near Galle face. Quality food. Good customer service. High tea highly recommended. Lunch and dinner buffets are also of good quality.

It was one of my worst stay … the rooms are very dirty and very old …. Definitely no one can say it’s a 5 star … it’s more like a budget hotel… very bad amenities and really old and dirty…. It’s time they shud close the hotel… worst service in terms of housekeeping… there is no one to attend the clients even after hours of calling the housekeeping no water the bathrooms r the worst… I was very very disappointed staying at galadari… plz plz never book ur stay at tis hotel….

Unforgettable five star experience. Friendly staff and high end service. Love the hotel facilities. Management and housekeeping team also doing amazing service for their guests. Thank you so much. Also, Thankful for all the staff and management Not only for serving the guests but also for helping the innocent protestors.

This hotel is not even close to 5 star. Its more like a 3 star hotel with old facilities. Staff is very rude and have bad attitude. Not responsive and make you wonder why are they there. Rooms are not maintained and dust & cob webs can be everywhere. More like a cheap Indian hotel. This used to be a good hotel long ago. It's better they close this down or go for a renovation without embarrassing its heritage.

First of i will post this as sri lankan. the rooms are not up to mark. they have a separate floors allocated for local customers. the food wasn't great either. it feels as if your not welcome their. really disappointed with the stay their. i would like to know whether the other local guest felt the same.

Nice location not worth for what we paid, became old property time to renovate. It’s one of Sri Lankan’s iconic hotel & must maintain the quality too. Usually all in-house guests car parking must be prioritized if valet parking not available. Staffs must be trained to do proper guest service

This hotel is located close to the Dutch hospital in Colombo. We stayed in it during transit and did not find the place very good. Rooms are not very clean, and the hotel staff or not friendly. However, it is centrally located and you can go to any place easily. Accessibility score: three on five. The hotel and the rooms are accessible with wheel chairs. The place is also easy for persons with blindness to navigate.

Good five star hotel with all the necessities and very tasty food. Safe and sound with beautiful rooms overlooking the Indian Ocean. The weekend lunch buffet is the best available in the town.

The wedding ballroom was spacious and well used, the setting was eye-soothing and the seats were comfortable. The buffet was well done. The variety of items were a bit dissapointing but considering that the buffet was for quite the crowd, it's understandable.

Worth every rupee. Really nice experience. Went there with friends and it was really good.

Super yummy food... If you are planning to order on a festive day, better pre order and go early for collection as it queues up soon...