Taj Samudra, Colombo image

Taj Samudra, Colombo

Hotel

Sprawling upmarket property across from the beach, offering an outdoor pool, 2 lounges & 4 eateries. People often mention staff, hotel, service, good, room, stay, buffet, rooms, view, experience,


Address

25 Galle Face Center Rd, Colombo 80000, Sri Lanka

Website

www.tajhotels.com

Contact

+94 112 446 622

Rating on Google Maps

4.50 (11.1K reviews)

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Featured Reviews


Frequently mentioned in reviews: staff (42) hotel (39) service (34) good (32) room (31) stay (24) buffet (23) rooms (20) view (20) experience (19)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Pavitran M. 1 year ago on Google
    One of the busiest 5 star Hotel in Colombo city. So much crowdy and busiest environment even after 10 PM. Best treat for the people who thinks Indian cuisine is a bliss. At Navaratna Restaurant, their ambience along with the music which makes us feel that we are in North India. Average level buffet in the restaurant call "Ports Of Call". When it comes to the cleanliness and customer service I will say it was not so impressive place.
    5 people found this review helpful ๐Ÿ‘

  • 1/5 SARRAJ S. 9 months ago on Google
    We were there for about 3 days. Rooms are soo dusty โ€ฆ bad cleaning.. The spread was so limited and not worth for the money we paid. There were no live stations and not even a cool beverage. For main meals they had only very limited dishes. This is not expected from a 5 star hotel. We are really dissappointed that we choose this place to go on our special day. A small restaurant would have done a better job than this.
    4 people found this review helpful ๐Ÿ‘

  • 3/5 Randhir N. 5 months ago on Google
    Great location but its not a holiday hotel. Its more of a business hotel. People travelling for vacation should explore other options. However its a great place for business traveler. Its a relatively old property and rooms etc. do not appear as modern as we have in latest property.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Ashok A. 2 months ago on Google โ€ข 221 reviews New
    Sea facing property.. Love the view. Recharge you.. Wow. They maintained in proper way. No words to describe beauty of this place.. In hotel they are also up to mark, but out side natural beauty is wonderful..

  • 5/5 Dilrukshi W. 1 year ago on Google
    Just had a wonderful dinner buffet. They had a great variety of meat and seafood items, We just found the pork to be just too oily. Loved the agar jelly which is ideal for those who are looking for something less sweet. Service staff were quick and attentive.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Girish W. 2 years ago on Google
    I wish to congratulate Ms Shashika and her Housekeeping team for a wonderful stay and service. The rooms are spotless and the housekeeping service, specially supervised by her - amazing! They provide as many mineral water bottles daily as needed and give prompt attention to any request.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Suchira S. 3 months ago on Google โ€ข 151 reviews New
    I had the privilege of participating in the Top 10 Champions of Diversity celebration on International Men's Day 2023, skillfully organized by Women in Management. The event proved to be a remarkable experience that left a lasting impression. The highlight of the celebration was the extraordinary cocktail dinner, a culinary journey that exceeded expectations. The diverse and delectable offerings showcased not only culinary expertise but also a thoughtful approach to inclusivity, mirroring the essence of the event itself. The combination of unique flavors and impeccable presentation made the koktail dinner truly exceptional. The choice of venue, specifically the conference hall, added another layer of excellence to the overall event. The superb facilities provided a comfortable and engaging environment for the celebration. From the audio-visual setup to the seating arrangements, every detail was meticulously arranged, contributing to the success of the event.

  • 4/5 chitraka s. 3 months ago on Google โ€ข 35 reviews New
    Good tasty food, good and nice rooms, big parking. Welcome is not that much great. The front office staff is not that welcoming but other ground staff is friendly like the restaurant and housekeeping. The hotel light is a bit darker if there was a better light I think the hotel might have been better(my personal opinion)
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Abisheka P. 1 year ago on Google
    We went for the International lunch buffet. There were a lot of options, an amazing salads spread and the desserts were delicious. The staff was so welcoming and nice. They also gave a cake complimentary as it was my friendโ€™s birthday. Totally worth it!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sanjay B. 1 year ago on Google
    Excellent location, hospitality and comfort for both business and leisure. Wished if some flowers were kept in the room to add the freshness. Prefer to get the sea facing room on the higher floor. Some of the sea facing room view is blocked by tree or the building.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Pritpal S. 1 year ago on Google
    Excellent hotel and outstanding hospitality. This hotel is a royal regal property and their guest is treated like a king. The minutest requirements of a guest are attended to promptly. The cuisine of the hotel surpasses many other similar properties in terms of taste and authenticity. This is truly a world class hotel. Would recommend any one venturing into Colombo, not to miss the opportunity of staying here.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sailor M. 2 years ago on Google
    Pleasant experience. They have very good covid preventive measures in place.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Nived J. 2 years ago on Google
    Glory days of the Taj Samudra has gone into the history books. Its not one of the top preferred choices to stay in anymore, post covid. The property has taken a beating due to lack of tourists and has lost its former glory. The overall quality of the hotel is well below average.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Piumi U. 1 year ago on Google
    We went for their Sunday brunch on 23.10.2022 at port of call. It was really nice and worth experience. Had different cuisines and many varieties of cheese which I havenโ€™t seen in any buffet. The buffet includes Japanese, Sri Lankan, Indian, Singaporean, Mexican, etc, dishes where you can select from more than 50+. Worth of money and tasty food. Specially their staff is very friendly and helpful. Highly appreciate and recommended for anyone.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Pooja S. 1 year ago on Google
    Beautiful property with amazingly well maintained rooms, courteous staff. Friendly front desk. Great buffet spread, with ample amount of exotic fruits. And definitely the sea view from the rooms is top notch.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Asna Z. 1 year ago on Google
    Contrary to other places, the service was excellent. The food was delicious and the staff was incredibly helpful. In addition, the architecture and surroundings were artistic. I would undoubtedly suggest it. Really living true to its name, the hotel.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Rocky 1 year ago on Google
    Super delicious food enriched with an amazing dining experience, Thank you very much for the heartfelt service and the super awesome menu. Highly recommended!!! And thank you so much for great and super helpful support extended. Thank you very much dear All for your excellent service.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Conrad A. 2 years ago on Google
    One of the oldest and elegant Hotels in Colombo. Maintained well. Restaurants and halls available for weddings and programs Ballroom at the top floor has a view of the Indian Ocean...
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Himara J. 2 years ago on Google
    We were at the lobby on Saturday night and there was a violinist and pianist dueting. It was lovely to watch them duet while sipping on my coffee. They also provided heart shaped chocolates and water on the house. Beautifully decorated lobby with exceptional and professional service. Would definitely go there again for the music and the service ๐Ÿ˜Š
    1 person found this review helpful ๐Ÿ‘

  • 5/5 blue 2 years ago on Google
    Iconic Landmark. Was my favourite hotel growing up. Hotel wise, and services wise I've heard it's good. I've left a review about their dinner buffet on their 'Ports of Call' listing. The rooms are pretty cosy. The only negative thing I have to say is that I don't like the fact that they throw their leftover food away instead of having a device where they donate the food that doesn't get sold for the day to the homeless/orphanages.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Mandeep S. 4 months ago on Google
    Hello, I have an upcoming booking for a 3 night stay for my 10th Anniversary. I have a query regarding my booking and have emailed you with no response yet. I am unable to connect with any of your phone numbers from Australia and unable to receive an email response. I will really appreciate if you can please let me know on how may I connect with you. Really looking forward to my stay. Thanks
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Samuel H. 7 months ago on Google
    The service is excellent, and the location is fantastic. The food is quite enjoyable. However, the room is very old, poorly maintained, and borderline dirty. The additional bed provided for a child was incredibly filthy. Regrettably, due to this negative aspect, I won't consider revisiting this hotel in the future.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Teshan A. 2 years ago on Google
    Hotel needs a facelift as current architectural design is bit too old for a leading star hotel. And they should get rid of makeshift ballroom which really putting down their standards. Staff needs to be more helpful and attentive on customer requests.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Chulani I. 3 months ago on Google New
    Had my registration at the Longdon room. The hall was quite elegant and could fit about 30 people for a sit-down meal. The food was good. And the service was quite ok.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Uditha N. 2 years ago on Google
    One of my favourite hotels in the country. Really good experience. Thank you.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Charithani Herath T. 2 months ago on Google โ€ข 69 reviews New
    Indian food was very tasty. Open space dining options are rare. Less European food options. Indian, Sri Lankan, Chinese and Japanese are available. Air conditioner is fixed to maximum output. Some Autumn / spring clothing recommended to wear in restaurant dining. No valet parking available. Hotel Entrance to the car park very uncomfortable and dangerous.

  • 5/5 Kunaal Suresh G. 1 month ago on Google โ€ข 66 reviews New
    The location of the hotel is really central. The views from the sea facing rooms are excellent. The hospitality of thevstaff is definitely noteworthy and that is the most important point that would take this review to 5 stars. Of course the rooms are clean and all other services are up to the mark. The food spread is also good for all meals. But it's the hospitality that stands above all of this. Having a staff that cares makesnall the difference. A great experience overall.

  • 1/5 Rohan Eric S. 1 month ago on Google โ€ข 39 reviews New
    Went with family for the lunch buffet.. Was very disappointed. Everything was awfully spicy. Not a single dish was palatable. The spice for so much that you couldn't know one dis from the other. Pity any guest with a flair for bland European food, there was nothing! To cap it all the price was way above the average. The Chef and F& B guys need to be sound out. Taj is supposed to be an Indian chain, and the food was far from Indian... My wife who is an Indian vowed never to come here again. That says it all!!!!

  • 5/5 Trawheel H. 3 months ago on Google โ€ข 19 reviews New
    Rooms are narrow as compare to the price paid. Hotel is very nice and awesome sea view. 5 restaurant are inside Taj with 1 dedicated for Indian food. Morning you will get south Indian food in your breakfast. Other continental food is also available.

  • 5/5 Aruna S. 2 years ago on Google
    I was in quarantine for 11 day at Taj Colombo. And it was a remarkable memory in my life. I had an amazing chapter with Taj. really it's a fantastic silent stay. Nice staff and good meals. beautiful surroundings.

  • 3/5 praneeth i. 1 year ago on Google
    Nice location by the seaside. clean and well maintained property. Good service Good room service Had a lovely time but buffet is not up to mark. taste of food very poor. Mutton curry was so salty ๐Ÿ˜ญ๐Ÿ˜ญ Also price is not fair considering collection Should consider about food Looking forward to visit again when they have good chief

  • 5/5 Rohan N. 9 months ago on Google
    I enjoyed my weekend at the Taj Samudra very much. The staff are always courteous, friendly and helpful. My room was clean, well equipped and comfortable. The ocean view was unbeatable! The breakfast buffet catered to a wide variety of tastes.

  • 5/5 Aakash S. 2 years ago on Google
    Have stayed here on 3 separate occasions in the past during my trips to Colombo. We last stayed here for a week in September during our 15-day quarantine transit trip through Sri Lanka, heading onward to the US. It's a great hotel situated right next to the ocean. The location and surroundings are excellent. Good old traditional 5-star hospitality. Easily among the best hotels in Colombo. The food is great with a lot of variety for catering to guests from various parts of the world. The staff is warm and friendly. The shops and many of the facilities were unavailable at the time since there was a lockdown in force across SL. Nevertheless, our week-long stay was very comfortable and enjoyable.

  • 4/5 Navjot K. 4 months ago on Google
    Just like any other Taj the staff at Taj Samudra was really prompt and warm. Best part about the hotel is it's location and sumptuous breakfast buffet. One should opt for an ocean view room to make the most of the location.

  • 4/5 Mikha'el A. 5 months ago on Google
    A beautiful property with lack of guest contact and anticipation of guest needs. No one greets you. Sat down at the lobby lounge and no one came to take orders. The Room was average and old. Not what I expected after hearing a lot about Taj Hotels and Resorts. When we arrived at the roundabout, the entrance was in a chaos! There was a police car in the wrong direction. On a positive note, I have to say that the landscaping is very well managed

  • 5/5 Shamalka P. 4 months ago on Google
    My family and I recently visited Hotel Taj's Lattice restaurant for high tea, and it was a truly fantastic experience. The wide array of options for both vegetarians and non-vegetarians was impressive. The stewards, led by the restaurant manager, Ajantha, were exceptionally nice and incredibly helpful, which added to the overall positive experience. They constantly made sure that all our needs were met. :) The food at Lattice was simply delicious, and we savoured every bite. The drinks, especially the tea and lassi, were delightful complements to our meal. To top it all off, we were serenaded by the soothing music played by a talented pianist. :) I can't recommend Taj Samudra's Lattice restaurant enough for an enjoyable and memorable dining experience. It's a perfect place to unwind, indulge and create beautiful memories. We will certainly be returning for more delightful moments

  • 4/5 Dinesh J. 2 years ago on Google
    I checked in to the hotel for a week. Apparently its extended to two weeks. We felt a little bit of isolation, since the situation of our country and confined to the room. Everything was went smoothly and the team was very helpful. Special thanks to Melanie from room dininig as she was very much proactive and went a step a head to keep their guests happy. She always showed the professionalism of hospitality industry going extra mile. Melanie is a assert to your company. Please keep up your great work and special thanks to room dininig and house keeping team for their good work.

  • 4/5 Soham B. 6 months ago on Google
    Stayed here for a couple of days. The plush interiors with the extravagant view made it a great stay. The hotel is located overwatching the beach and the beach facing provides a breathtaking view. I had a suite facing the back which also had a good view of the city. The suite was pretty big. Like any other Taj property, the place is as clean and professional as expected. I only wish the service becomes slightly better. I wanted little things like combs, matchboxes etc and they arrived very very late. In my experience, this might be a one off thing, as I have never had a bad experience with Tata

  • 3/5 Aziz W. 2 years ago on Google
    Location is very Good but property is Old and Not maintained. Plus pendamic service is very Poor

  • 5/5 vineet b. 5 months ago on Google
    Nice hotel with sea view and pool view rooms. We had pool side room but it was spacious and comfortable. Staff is nice. We were craving for Indian masala chai and Chef Chauhan prepare it for us specially. Thank a ton. Multiple restaurants serving nice food and in good quantity.

  • 5/5 Seshadri R. 2 years ago on Google
    Shashika & her Housekeeping team did an excellent job in making my stay very comfortable.Looking forward to visit again

  • 4/5 Travel with H. 3 months ago on Google New
    We went for their sunday brunch on poya day. They have lot of varieties but less dessert items. Beverages also included like iced coffee , banana milkshake. Food is good and service is friendly. Food 4/5 Service 4/5 Location 3/5

  • 1/5 Sahil K. 3 months ago on Google New
    The absolute worst Taj I have ever stayed at, did they bribe someone at Taj headquarters to retain the name? So much below the standards Iโ€™ve seen with this brand that I am shocked. The views are amazing but the service is atrocious and the rooms are also bad (though spacious) 1. The guy doing our check in was either drunk or completely incompetent, neither is good. 2. We stayed for 3 nights and our rooms were never cleaned. 3. I got a random 6am wake up call that I didnโ€™t ask for and never got a resolution as to why it happened. 4. The hotel has a massive termite infestation as per some of the cleaning staff when we found a bunch of sand looking stuff in the room. 5. One of my friendโ€™s room was stinky and had to change the room 6. My wife and some friends had really bad allergies - maybe something in the room?

  • 5/5 Malinda de S. 2 years ago on Google
    The rooms were clean, very comfortable and the staff was amazing. They moved around to make our stay enjoyable. I highly recommend this hotel to anyone visiting the city. I had a wonderful experience.Thank you very much for Miss Shashika Amarasinghe and her house keeping team give their excellent service.

  • 5/5 Deep B. 3 months ago on Google New
    Taj Samudra lives upto the expectations from a Taj property ! The rooms are well done, view from Oceam view room is spectacular! Breakfast has a good spread! Staff is courteous, you must meet Rosa at the fitness center who has been with the group for 17 years ! Speaks volumes about how good they are in retaining good people ! Visited here after 14 years for a conference! Would visit again

  • 5/5 Georges Y. 3 months ago on Google New
    The Taj Samudra in Colombo is one of the best looking hotels in the city. It also has a great location facing the ocean on Galle Road. Some parts of it are starting to show their age, but very few hotels in Colombo have as much character.

  • 2/5 Monik S. 3 months ago on Google New
    My recent stay at Taj Samudra left much to be desired, and I feel compelled to share my honest feedback. Negatives: Service Shortcomings: Unfortunately, the service at the hotel fell below expectations. The staff seemed overwhelmed, and it was evident that they were struggling to meet guest needs promptly. Room Availability Issues: Despite our reservation, the rooms were not available until 7 pm. This delay significantly impacted our plans and left us frustrated with the lack of timely accommodation. Questionable Upgrade: Although the staff claimed to have upgraded our room, the reality did not align with this assurance. The so-called upgrade did little to compensate for the inconveniences we experienced. Limited and Average Food Options: The dining options were disappointingly limited, and the quality of the food was decidedly average. Given the circumstances, a more diverse and higher-quality menu would have improved the overall experience. Considerations: Potential Areas for Improvement: It is my hope that Taj Samudra takes these concerns seriously and works to improve service efficiency, room availability, and the overall quality of their offerings. Conclusion: In conclusion, my stay at Taj Samudra was marred by service shortcomings, delayed room availability, and less-than-impressive food options. I believe there is significant room for improvement, and I hope this feedback contributes to the enhancement of the overall guest experience.

  • 5/5 Anusha D. 2 years ago on Google
    Had an amazing time. Food was so good..

  • 4/5 S.Thanusha 2 months ago on Google New
    Taj Samudra is a luxurious and elegant hotel that's perfect for both business and leisure travelers. The location is unbeatable, the facilities are top-notch, and the service is impeccable. However, it's important to note that it's also one of the most expensive hotels in Colombo.

  • 4/5 Dineth E. 2 years ago on Google
    One of the best and oldest hotels in Colombo. These days only one restaurant is open. We can't stay at the hotel due to Covid regulations. Prices are quite expensive. Service is great.

  • 5/5 Farrel C. 2 months ago on Google New
    One of the best and legendary hotels with very good restaurants. Staff is very friendly and accomodating. I checked in very late at night and the check in was very brisk. The views from the rooms are amazing!

  • 3/5 Peter M. 2 months ago on Google New
    The Taj Samudra, is one of the older hotels in the Colombo area. In its hey day, it was the place to see and be seen at. Now, with the burgeoning introduction of a multitude of new hotel high rises, there is a lot of competition. In spite of this expected evolution, the Taj stands strong, albeit, with only limited dining and drinking spots within the hotel complex. Notable places to eat are Ports of Call (international buffet) and the Chinese restaurant, Golden Dragon (see my review). Lobby and outside staff are helpful, polite and make you feel very welcome.

  • 5/5 Hasitha C. 2 years ago on Google
    We checked in at about 7.30pm after an exhausting day. The front desk was so helpful specially the Front office manager Mr. Asiri and front office team. The room was very comfy and tidy. The sea view from our club room with the beautiful lights of port city instantly took our tiredness away. Mr. Udesh , Mr. Athula along with Ms. Dulashini and Ms. Minoli from housekeeping department has done a Wonderful job on the room with beautyful bed decorations. Food was mouthwatering and the service team at the ports of call and IRD team were always helpful and gave us a great service. Chef Shamila and his team as well as Mr. Rajive and his team some of the names are Amila and Dilhara always took care of us to make our stay very comfortable. Mr.Indika and the security team always helped us and they are taking care of the hygiene and maintain all the protocols during this pandemic to serve us a healthy and germ free environment. Wish you all the very best to Mr. Pankaj Sampath and Taj samudra family team. Finally it was a memorable stay at Taj, we enjoyed a lot. Again we thank you very much for all the services which was given to us to make our stay memorable and pleasant ....

  • 5/5 Sachee T. 2 years ago on Google
    The rooms were clean, very comfortable and the staff was amazing. They moved around to make our stay enjoyable. I highly recommend this hotel to anyone visiting the city. I had a wonderful experience. Every staff member I met, from the purse to the cleaning staff, was delighted and eager to help! Thank you! Recommend to my colleagues!. They were extremely accommodating and allowed us to check in early at like 7am. We got to hotel super early and I didnโ€™t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there

  • 5/5 Radhika M. 2 years ago on Google
    Airy, spacious rooms with a seaside view and top notch facilities. Polite and supportive staff.

  • 4/5 Rajeshwari MJ (. 1 year ago on Google
    It's a nice place right at the city center. The food was good. Although there were limited vegetarian dinner options, the chef prepared yummy rolls on request. The room is comfortable. They didn't tell us about the WiFi options and it led to a small problem during checkout but the staff was cooperative.

  • 5/5 dona t. 1 year ago on Google
    Went for a out door wedding. Beautifully decorated everything was nice food was delicious. It was very warm inside there was fans fixed but didn't work, we asked the staff many times to switch on the fans. They said ok but nothing happened.

  • 5/5 Chatts P. 1 year ago on Google
    Had a great evening supper in Ports of Call. Beautiful atmosphere with nice view. Specially would like to thank all the staff specially Chef Samila who looked after our table with outstanding meal experience.

  • 5/5 Ruvini De A. 1 year ago on Google
    My husband and I had a great time enjoying tasty meals and comfortable staying in the hotel. Room was excellent and the staff was very friendly and welcoming. Looking forward to visit Taj again โค๏ธ

  • 5/5 Lovindu W. 1 year ago on Google
    Dined at Golden Dragon Chinese Restaurant. A good choice if anyone is looking for Chinese food. Fantastic collection of food and beverages. A small portion is more than enough for two people. Restaurant staff is super nice.

  • 5/5 Dhinethra F. 1 year ago on Google
    I ordered pizza made by a chef from the restaurant ports of call named Trishan, and I have to say it is the best Pizza Iโ€™ve ever eaten in my life, currently residing in Malaysia I have to say even there I have not had such exquisite pizza. The customer service by Chef Trishan was very good as well and made us feel very comfortable. The choice to make quarter of the pizza different flavors was very nice as well, was impressed with the different varieties of cheese.Great place to stay and incredible service and people. 10/10.

  • 1/5 Harshana P. 1 year ago on Google
    Very unsatisfied with the dinner buffet food items. When we called and inquired, they said that it is a international buffet but limited varieties.Almost all the food items were sour. We expected more meat items since it was called a international buffet.(No action items ) Does this so-called international buffet include ash plantants? Also, the ham items were placed on newspaper, it was not even served on a plate. And not worth for the money we pay. I do not recommend this place for dinner buffet.

  • 4/5 Tushar A. 1 year ago on Google
    Attended an event at Grand Marque. Quite a good setup. Food was also good. We had Indian Snacks and South Indian light meals. Tasty preparation.

  • 5/5 Mishal T. 1 year ago on Google
    Stayed at Taj Samudra for almost 2 weeks and while the room was nice and cozy and the location is amazing, it's the service that needs to be highlighted! A big word of appreciation especially for all the housekeeping staff as well as the chefs and staff at Ports of Call Restaurant!

  • 2/5 Amit V. 2 years ago on Google
    Poor lobbies maintenance, very limited breakfast choices, restaurant staff is least helpful. Overall staff require training to handle guests and to make their stay comfortable! Old building structure feeling, need to modernise the overall look.

  • 3/5 Waruna Solanga A. 1 year ago on Google
    I love the food and the experience here BUT the telephone operating staff and the reservation staff needs to learn how to properly converse! No matter how many stars you have, you are never good enough if your staff cannot talk properly. Can't believe this happened. HR, you need to invest in some good training programmes for the members, otherwise you will be left with 'enchanting views of the Indian Ocean' only.

  • 4/5 Gaurav R. 2 years ago on Google
    One of the oldest 5 star hotels in Colombo. The property is huge and has multiple resturants for dining options. The room service menu is very decent too. The gym and pool are very well maintained. The staff is courteous and eager to help. When opting for rooms, try and get an ocean facing room as the view, especially sunset is breathtaking. The city facing room don't offer a great view If traveling with kids, club house rooms are recommended.

  • 5/5 Anisha W. 1 year ago on Google
    Stayed for 2 days in the Suite in Taj following my wedding, could not be happier with the Customer Service, from the bell boy to the wait staff I havenโ€™t seen this much care and attention being put to every aspect of a hotel in a long time. Breakfast was at Ports of call Restaurant, after a busy day the amazing food was perfect with a waffle and egg station that send the food to your table after you order so you donโ€™t have to wait !! The waiter who served us was Mr Dilhara was extremely attentive and sought to our every need. Will definitely come back soon !!! And Iโ€™ll recommend it to everyone I know as well! Thank you for making our wedding day and the next 2 nights amazing !!!

  • 4/5 Ca S. 2 years ago on Google
    Good experience, but it better be, we paid $225 per night for a hotel which is much more expensive than most other hotels in Colombo. Breakfast spread was excellent - South Indian, Sri Lankan, Western, Asian cuisines were available. Concierge was very helpful, they suggested a tour of Kandy and Nuwara Eliya for a very reasonable price, less than private operators. One improvement - the check in person should have informed us there is a manager reception at the club floor, but we are grateful that they upgraded us. We found out about that at the check out.

  • 1/5 Ishra I. 1 year ago on Google
    We went to the dinner buffet on 07.11.2022. The spread was so limited and not worth for the money we paid. There were no live stations and not even a cool beverage. For main meals they had only very limited dishes. This is not expected from a 5 star hotel. We are really dissappointed that we choose this place to go on our special day. A small restaurant would have done a better job than this.

  • 5/5 Akanksha A. 2 years ago on Google
    Canโ€™t say enough good things about Taj Samudra. Everything from the food to the ambience was awesome. Special mention to the staff for the hospitality and top notch service

  • 5/5 agra w. 2 years ago on Google
    This is one of the most famous tourist destination in Sri Lanka and it is located near to the Gall Face Colombo. You can see a wonderful scenic view of port city. Service of the hotel is excellent!!!

  • 5/5 Mitesh V. 2 years ago on Google
    Me and my family came here for Christmas dinner. Absolutely brilliant customer service from the restaurant staff. Very accommodating for my sister in law who is vegetarian and doesn't eat onion and garlic. Staff member Samila asked what food she like and he went above and beyond to make it. All the food we ate was delicious. One of the best restaurants I have been to. Highly recommend it to everyone. We will be coming back here within the next few days. Thank you Samila for looking after us.

  • 1/5 Vihanga L. 1 year ago on Google
    Wanted to participate the 31st night event and tried to make a booking over the phone for hours. Finally someone answered and told that we have to collect the tickets in person from an event desk that closes at 3.00pm. We have to go their, collect tickets and wait for 5 and a half hours roaming around untill the event starts at 8.30pm? Very well planned strategy guys! Great! ๐Ÿ‘

  • 5/5 Suresh Lasantha M. 2 years ago on Google
    I had a great time at Taj for 9 days. As per the package food is very good. Room service is excellent. Ms. Shashika's House keeping team is excellent. My stay was facing to the sea side and it's amazing. lovely environment. Staff made quick response to any inquiry. They are very kind and helpful. Overall I really enjoy my stay in hotel before departure Colombo. Keep up the good work and status. Cheers..!!

  • 4/5 Chandraneel J. 1 year ago on Google
    Built in the mid 80s. One of the best 5star properties in Colombo. Prime location, right at Galle face. The premises are beautiful and the architecture goes well with the local scene. Food is good too.

  • 5/5 growforearn 8 months ago on Google
    I had an amazing stay at this hotel. From the moment I walked through the doors, I was greeted with warm smiles from the friendly staff. The check-in process was quick and efficient, and I was soon in my well-appointed room. The room was spacious, clean, and tastefully decorated. The bed was comfortable, ensuring a good night's sleep. The hotel's amenities were impressive, including a fitness center, a spa, and a rooftop pool with stunning city views. The hotel's location was also convenient, with easy access to popular attractions and public transportation. The on-site restaurant served delicious meals, and the breakfast buffet had a wide variety of options to choose from. Throughout my stay, the staff was attentive and always ready to assist with any requests or questions I had. I highly recommend this hotel to anyone visiting the area. It truly exceeded my expectations and made my trip memorable

  • 5/5 Aayan M. 9 months ago on Google
    We have been visiting Tajโ€™s dinner buffet very often. The food is always being extra fabulous!!!! Honestly We loved every bit of it!! Guest/ Customer service is always fabulous and friendly but professional personality made us to be their regulars for the dinner buffet. Overall super experience !!! Other new so called 5* franchises has lot to learn from this high class brandโ€ฆ

  • 5/5 Abdul Hannan W. 9 months ago on Google
    I am staying at this hotel, which is simply magnificent. The architecture and the built is very beautiful. The rooms are so big and it has all that you require for a comfortable stay. The bed is also very comfortable and makes you fall asleep.

  • 5/5 Barnali D. 10 months ago on Google
    We had a wonderful stay. Location its beautiful and best the service was too good. The staff's all are so kind and helpful. Food was good but you should add more vegetarian food in your menu. Rest everything was perfect.

  • 5/5 R M. 2 months ago on Google โ€ข 2 reviews New
    Stayed at the Taj in Dec 2023. The service provided by the staff is second to none. Always willing to assist with any request with a smile on their faces. We noticed there were some obnoxious guests but the staff were very polite and attempted to attend to their demands. A special thanks goes to Jayalath from the Pool/Gym section and the breakfast staff at the Ports of Call restaurant (Dilhara, Dias, Dileka, Usha and others) for their great service. The quality and variety of the breakfast buffet could be improved slightly. Have stayed at the Taj Colombo a few times in the last few years but must say that the taste and variety of the buffet has come down a bit in the last two years.


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