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  • 3/5 Randy R. 1 year ago on Google • 133 reviews
    I visited the Golden Palace Restaurant at Hotel Sapphire along with some friends. The restaurant itself is pretty basic with the decor being reminiscent of a typical Chinese restaurant. The service was very good and they were very prompt in responding to our request to be moved to a cooler part of the restaurant as the air conditioning was a bit wanting in terms of cooling. The food was very good and very reasonably priced and the same goes for the soft drinks and beer that we ordered. A note of appreciation to the doorman at the hotel who was very friendly and helpful.
    1 person found this review helpful 👍

  • 5/5 Munazil M. 1 year ago on Google
    Conveniently located facing main Galle road, friendly and helpful staffs, good food, ideal venue for weddings and events
    1 person found this review helpful 👍

  • 2/5 Shalika W. 1 year ago on Google
    Rooms bit duty and not up to date Food was delicious..
    1 person found this review helpful 👍

  • 1/5 Corrupt C. 2 years ago on Google
    The hotel staff go to sleep locking the entire hotel up. Customer service is dreadful after 8 pm. The night duty staff go to sleep locking all the entrance of the hotel. So this is not a “hotel” at nights but a boarding school dormitory. Food and the rooms are okay. Total lack of management at night is holding back the potential of the place. Needs better night duty management and I will fire the whole lot of them who are on night duty.
    1 person found this review helpful 👍

  • 3/5 Siraj J. 1 year ago on Google
    04/08/2022, Our family wedding at Sapphire Hotel. AC not enough for total guest. We gave song list to play, when bride entering to here comes bride , same song they put when groom coming. Cake (Structure) cutting by couple they didn't put congratulation ? We gave two pen drive with list of song n totally mess up by the person who was handle. Throne is nice , food very tasty, stewardess are done there job very nicely .
    1 person found this review helpful 👍

  • 1/5 Dulaj W. 3 years ago on Google
    I went to the two day training program of our company and got the bad experience from this hotel because breakfast and lunch was so good but Evening snack were spoiled and its with fungi taste too in both couple of days. They provide only one paper with a file as a stationary for each days and arrange only 10 lozenges of mentos for each days If I can rated as 0 stars, Definitely I l do it.
    1 person found this review helpful 👍

  • 4/5 Nifraz N. 4 months ago on Google • 66 reviews
    Located on Wellawatta main road and delicious food available. Very friendly staff.

  • 1/5 Rajaratnam R. 1 month ago on Google • 32 reviews New
    I participated two hindu function in this hotel ballroom. Hotel is too old and not maintain. The service is very poor and hygienic and food safety is major concern. Food is tasty.

  • 4/5 BlixeRemastered 8 months ago on Google • 10 reviews
    Dude, this is absolutely perfect, bed's are super comfortable and they have a pool available for all residents, the only downside is that I ordered something through room service and it took longer than expected

  • 4/5 Ratnasabapathy T. 1 year ago on Google
    Nice place for a family meal and drinks. Fairly reasonable prices.

  • 1/5 Panch P. 1 year ago on Google
    Workers were friendly, bathroom is not clean very bad shape, overall building need a face lift.

  • 1/5 wtp l. 1 year ago on Google
    Very poor service. Guy name Pradeep who changing his word regarding rates time to time. Poor customer care service. Will never stay this hotel again. or will never recommend anyone to stay here again..

  • 4/5 MURUGESU T. 1 year ago on Google
    Located in a superb place along the Galle Road. Hospital, Bank, Church, shops, super markets in close proximity. Inside the hotel premises limited parking available. Vehicles can be parked along the side road. There are two small halls for functions. Rooms are clean ay tidy. Service is very good. Employees are efficient. Meals also good .

  • 4/5 Kavi W. 11 months ago on Google
    It is located in a very convenient place. Not bad , meals were ok , very old hotel , service and maintenance to be improved...

  • 1/5 Sas T. 1 year ago on Google
    Average hotel with old furniture and low hygiene. I stayed at a luxury room which has nothing luxurious. The hotel needs renovation. Workers are always expecting tips and not ready to help gust. I booked with breakfast but they didn’t even put it in the system and they asked me to pay and get it. Vert bad service. When I was checked out 5 staff came and ask tips. Uncomfortable to stay . Not recommended

  • 3/5 Pavan 1 year ago on Google
    Visited their Restaurant at 3rd Floor for Lunch. Only Chinese options available and Biryani in Indian menu. Food was fresh and tasty. Good place to have lunch quitely at footfall is very less

  • 3/5 Aashish 8 months ago on Google
    Stayed there in September 2017. The food was good but rooms weren't. They either knowingly or unknowingly gave us the smoking room even when we specifically asked for non smoking rooms.

  • 4/5 Yanusan U. 1 year ago on Google
    Good hotel but foods r not tasty like before

  • 4/5 Nahil R. 1 year ago on Google
    One of the City hotels. Conveninety located by Gall Road , wellawatte. Need a re furshment and relaunch to gain glory. Ideall for small gatherings bussniess meetings.

  • 1/5 gopal g. 5 months ago on Google
    Very bad rooms all bad smells come out also not good very old room Don’t go any one

  • 4/5 – Jasi �. 1 year ago on Google
    Good Rooms, Restaurant is nice. Service is Best!

  • 1/5 Gobinath R. 1 year ago on Google
    Average hotel with old furniture and low hygiene. I stayed at a luxury room which has nothing luxurious. The hotel needs renovation. Promised to refund a cancellation and later refused to refund (after 1 Month). Not recommended.

  • 5/5 Tharshini M. 2 years ago on Google
    There are two wedding halls and it is a 5 star hotel in wellawatte area. I loved it👌

  • 4/5 JP G. 2 years ago on Google
    The room was very spacious. Great experience. Although the food, sometimes, I dont like its taste. Maybe im not just use to the way they cook. Pls offer other cuisines.

  • 4/5 Ramprakaash K. 3 years ago on Google
    Buffet food was nice. rooms were nice. near by there were many departmental stores for shopping. swimming pool was available in the second floor. but that was not that good to have fun.

  • 1/5 aarush m. 2 years ago on Google
    Absolutely rubbish facilities are being provided. Dish washing soap has been provided for the washroom. The pot is broken. There are ants crawling on bed. Only bedsheets are given in place of blankets.The water jug provided in the room was dirty even when asked to clean and refill. Overly hiked prices for water bottles. Even the Food being provided was cold.

  • 4/5 Nanshad D. 3 years ago on Google
    The hotel is located in the heart of Wellawatta right opposite the Delmon hospital. It has a few conference rooms and have a great lineup of food. The event was hosted for our team and it was an ideal location. Spacious and bright and the food was just great. Recommend this location for a company event or any other event for that matter.

  • 5/5 Inshath C. 3 years ago on Google
    Its all changed and brilliantly built. Went for a wedding and their service + food were all good. Place is well maintained.

  • 4/5 Sangeeth Harshendra Packiyarajah (PS H. 3 years ago on Google
    Rooms: Compact type with dull light setup gives an dark room experience. Average cleanliness. Staffs are friendly overall okay for a quick stay. Banquet hall: Sapphire has 2 large halls from left both and right. One can accommodate up to 100 another up to 200+. Ambiance is very good. Had attend couple of functions and overall very satisfied with the experience, food and staffs. Parking: Car park available at both hotel premises and at Lorenz church area. Food: Nothing to complain, overall okay. Highly recommended place to have your family functions here.

  • 4/5 Zain Zameek Zainul A. 3 years ago on Google
    We were three guests, (my wife and son and me) We were welcomed by the security and were duly sanitized ,accosted to the room very pleasantly The room for three was properly done What was beyond expectation were the extras , the tuning of the TV, WiFi and ironing table were provided without a request. The breakfast was room service and tasty.. We decided to extend accommodation by one day , Thanks to the management.

  • 3/5 Hesh K. 1 year ago on Google
    Good service and the food in banquets are excellent. Rooms, amenities and infrastructure needs major renovations and upgrade.

  • 1/5 Tusitha K. 1 year ago on Google
    Visited the restaurant Golden Palace. Really bad service

  • 5/5 Manoj S. 2 years ago on Google
    Good food and menu. More strict with their time schedules.

  • 4/5 Murali V. 1 year ago on Google
    Along the Galle road easy to locate with little parking 🅿️ space along the road. Upper floor have a restaurant with variety of good food and a bar. Rooms are big and service was okay according to my friends stayed there. But rates are bit high. Overseas travellers are advised to change your foreign currency outside rather than paying directly with dollars at the hotel. As it's in the centre of the city it's not the ideal place for nature lovers though the dehiwela zoo and the western coast with the magic sunset is close by. Food taste may be not the best though several other restaurants with delicious food are in the close vicinity

  • 5/5 Madhavi R. 1 year ago on Google
    stayed a night in the hotel. The experience was lovely. breakfast was delicious. staff was friendly and helpful.

  • 5/5 Sasitha I. 2 years ago on Google
    Nice and quiet place in the wellawatte area. The rooms are spacious. Need a bit of cleaning but is overall it's good.

  • 2/5 HELMI A. 1 year ago on Google
    Average hotel with old furniture and low hygiene. I stayed at a luxury room which has nothing luxurious. The hotel needs reinnovation!

  • 5/5 Dulan A. 1 year ago on Google
    Reasonable prices with good service and clean rooms

  • 2/5 Majestic M. 2 years ago on Google
    Stayed during quarantine for travel to India.. Services are limited.. cannot go out...fixed meals packed and delivered outside cabins..meals r not warm.... No alcohol available....very few things available to order from menu... Other facilities such as bar, swimming pool, restaurant r not available...

  • 1/5 Anuththara B. 6 months ago on Google • 1 review
    The values of the recruiting team are so poor. The enough qualified candidates are simply avoided by them. I think they have a secret plan to recruit so don't trust and keep hopes. So dissatisfied with the company's recruiting process.


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