Stayed there a few weeks ago, and I'll be very honest, I have much more negative to say than any positives. Also I'm a bit of a germophobe, so the room probably appeared worse to me than it would to others.The only positive i can think of was that the food was good. They SERIOUSLY need to work on their cleanliness. The room was the smallest, dirtiest hotel room I've stayed in. The pictures provided of the rooms by the hotel online make the rooms seem quite beautiful, but it wasn't all that. Food stains on the chair, stains on the carpet that needed some cleaning desperately. Usually we'd walk around barefoot on carpets but this was too dirty. The wardrobe was cracked with the plaster falling off, and there genuinely was no room to move around as the double bed occupied most of the room. The worst part was the bathroom. It was super small, and dirt collected in the tiles and sink. The rubber on the shower doors, which are supposed to be transparent, were yellow due to not being cleaned. The hand shower was pretty disgusting as well.

Good hotel in a prime location in Colombo. Beach is 5 mins walk from here, very close by. Accessible via all modes of transport. Rooms are a bit small, but cozy enough for couples. Nice views. The roof top is very good. Nice swimming pool and Sky bar. Food in Rice bowl is nice. Service is very good. Overall nice hotel to stay.

Had an amazing High Tea experience with my partner at this beautiful and calm place. We need to place a reservation prior to the day of arrival, and you can have it for a reasonable price 😍. About the high tea platter, there were 10+ food variations + ice coffee, which are mouth-watering and extremely tasty 🤤. Seats are available on the rooftop and in the dining area with A/C facilities. We chose the dining area since it was a bit hot on the rooftop area at that moment. The staff is really friendly and the service is good 💫. Recommending for everyone who is looking for a remarkable high tea experience at a reasonable price 🔥.

Went there for a high tea. We got a nice place in the sky bar.The platter was for two person and sweet and savory snacks were included. Price was worth for the food. We could choose coffee or tea there. Need to mention about the staff too. They were super friendly. The place was calm enough to spend some quality time with your loved ones, though the sea view is bit restricted by buildings. Can recommend the place. ☺

Came for their high tea (valentine edition). Pretty reasonable for 2 people. The view from sky bar is pretty calm and nice. Service could have improved a bit (we made the reservation for the high tea platter at 3.45 pm but received it at around 4.30 pm) but overall good experience. Staff is nice and friendly. Would recommend.

We went there on 28th Oct for their breakfast buffet. The location was conveniently placed in the heart of colombo, but you are going to have parking issues. There is only one strip of parking space available. May be park in the Edwards lane if the parking space is crowded. Breakfast was from 7-10 and it’s definitely worth for the price. They have it all 7 days. Range was limited, yet had all the main items. 2 small actions stations for becon and egg omlets were ok. They had basic choices of an English breakfast and an Asian breakfast, particularly Sri Lankan. Both tea and coffee options were available. Some cut fruits and a simple salad corner was there. 5 STARS for the staff. Their service was excellent. All the items were filled as soon as they came to an end. Early in the morning, place is not crowded at all. By 9 am people came in groups, but did not fill the entire room. My overall rating is 4 only because the experience was not excellent, but GOOD. Would have given 4.5 if it is available.

My family and I just completed a 7 night stay at the Pearl Grand and we had a totally enjoyable time. Staff were so pleasant and helpful, food was very good, roof top was relaxing and room was decent. Let’s give Sri Lanka and their hotels a chance as it’s well worth the visit. Pearl Grand is centrally located within walking distance of restaurants and shopping. The food is quite good and reasonable for a hotel. Looking forward to visiting again soon.

During my recent stay at the Pearl Grand, I had a mixed experience that left me with both positive and negative impressions. Although the price was attractive for a four-star hotel, several aspects fell short of expectations. The room was a disappointment, as it felt small and cramped due to the king-sized bed occupying a significant portion of the space. Furthermore, the toilet was uncomfortably small and lacked adequate lighting, making for an underwhelming experience. Additionally, the carpet in the room appeared neglected and in need of a thorough cleaning. The gym at the Pearl Grand was sparse and poorly laid out, lacking the necessary equipment and amenities to provide a satisfying workout experience. Unfortunately, I didn't have the opportunity to try out the rooftop pool, so I cannot comment on its quality. Location-wise tho, it was convenient to get around Colombo from, however the lane in which the entrance was located was badly maintained and full of potholes which turned into big puddles every time it rained.

Staff were very welcoming but seemed to lose interest after check in. Room was decently sized but not maintained well. There was built up dirt around the toilet and shower door and the sheets had lots of stains. In much need of a refurbishment - fine if you just need to stay a night.

I recently visited this rooftop bar (Sky Bar) and was pleasantly surprised by the tranquil and relaxing atmosphere. The open area section allowed for stunning views of the city without feeling too crowded or noisy. The overall vibe was calm and serene, making it the perfect place to unwind after a long day. I would highly recommend this rooftop bar to anyone looking for a relaxing night out, especially couples looking for a quiet and intimate setting.

Well cleaned rooms and equipped with basic necessities. You can have a drink in a relaxed environment at the Sky Bar. Snack meals are really good. Staff is very much helpful. However, it is recommended to coordinate with the front office in advance to reserve or find a taxi. The overall experience is very satisfactory. Thanks.

This hotel opened recently (last year) It has beautiful interiors and a view. We went for a high tea on Friday. High tea prive is very reasonable.The food was really delicious. It offers a food platter which includes bakery items, cold items and sweet items. And you can have hot tea , coffee or iced coffee as you wish. High tea on the roof top has an amazing view of Colombo. There is a swimming pool area as well. The only issue found out was regarding parking. Less parking space. But they will find a slot for you somehow. The overall experience was really great.

This is a Nice and cozy place. Rooms and washrooms are Clean and contain all the facilities. This is ideal for business visits and short term stays. Since it is very close to the road, other shopping malls, banks and other facilities, it is convenient for most travellers. Staff is Friendly staff and have a good customer service. Breakfast is also upto the standards and good. It is really worth for the price. However, rooms are not sound proof. Sometimes you could hear sounds from surrounding rooms, which is really irritating and disturbing. Otherwise this is a good place. Also you can have a city view. But not a sea view. Can recommend for Foreign and Local guests. Also they have a gym and a nice rooftop swimming pool, which is great.

Hitel Pearl Grand is a good hotel in the center of the city. Rooms are okay, neat, clean, and well maintained. Breakfast has a lot of varieties of both vegetarian and non vegetarian... Good and tasty. Indian rice with curry is a very good combination Price is reasonable... It's a good hotel to stay 👌👌👍

Totally worth for the money spent. Facilities and amenities were in really good condition. Room was spacious. Room and the bathroom was spotless. Bed and the quilt was really comfy. Pool is well maintained and the pool guard is always present. Staff is friendly and nice. They quickly got back to all our requests. Highly recommended. Thanks

Poor customer service - we had to call 4 times for them to send us a dental kit. Dirty rooms, dirty carpets, dirty bedsheets & pillow covers (it had facial hair on it and dirty spots). Bathroom isn't the cleanest too. The restaurant is alright. I've experienced smaller & cheaper hotels in less popular countries have 100x better service.

I visited Kafe 9 on Christmas day. This place is amazing! They have the best coffee available and even some fresh baked goods as well. The ambiance of this shop was so relaxing, and the staffs are highly capable, showing the best attitude to its customers. This place is indeed perfect for chilling out. If you’re up for a fresh place, then this is a must to visit.

Very poor service and in room quality standards. I put my grandma and maid here for quarantining as they are quarantine center for Lanka Hospitals. Shows the standard of Lanka Hospitals that in comparison to some of the other options available they would pick the most economical option for them and NOT the best option for paying customers/patients. The food was rubbish, the room was super basic and the kicker? The hotel staff didn’t even help my 80+ y old poor grandma bring her bag down after their stay. Everyone seemed friendly and enthusiastic while I personally made the booking but that attitude clearly changed after check-in. As a hotel, even running as a quarantine center, it’s a common courtesy to carry the luggage of a guest/ more so an old lady. Please don’t give me the “can’t carry the bag because of Covid” reason because this was at the end of their stay and the bags were taken to the room on check in. All in all, basic hotel, you may not want to book if you are thankfully used to a better quality yourself.

Really nice place to stay for both locals and foreigners. Staff is friendly and really supportive! So happy with the staff service.

I can recommend The Pearl grand hotel by ratna. New hotel in town with very pleasant ambience. The cafe was really good with many varieties. Its much more cheaper than any hotel in Colombo. Great place to catch up with your loved ones. Honestly the price is 3 times cheaper than all other restaurants. Keep doing well 🥇

Food are tasty. The staff is polite and friendly. And also well prepared. Rooms are comfortable. Upper story rooms are better. Corner rooms are smaller and rooms ending with "3" and "5" (ex: 1003,1005) rooms are bigger. All the shopping malls, supermarkets, hospitals and banks are nearby. The place is easily accessible to all kind of your needs.

The cons: disgusting smell in the room, dirty carpet all over the floor, not clean shower cabin, ripped curtains does not add sweetness. The pros: swimming pool is alright, the staff in the coffee place downstairs is great and super friendly.

My family and I stayed at this Pearl Grand for about 10 days in November 2023. We flew from Thailand and had guests join us from all around the world as it was my brother's wedding. I must admit, the staff was hands down very hospitable and they ensured that our family and the guests had everything we needed. The hotel provides a very homely vibe. The rooms were clean, the food was delicious at their hotel restaurant, and the rooftop bar came with a sea view! All our guests truly enjoyed their stay at Pearl Grand and it was a very memorable trip! Thank you for making our stay wonderful :)

Located in city center and easily accessible from everywhere. Rooms are little congested but comfortable. Rooftop swimming pool is never miss thing here. Loved it

Average everything is good. But cannot be satisfied with the room cleanliness.. I was there to quarantine for 10 days, that is the only negative thing that I experienced in there..

Great place for stay and for any business purposes

This morning we were in pearl grand hotel by ratna in colombo for a breakfast buffet .. no words to complain about anything. The buffet was delicious and everything was fine. 👉pros: The seating area is comfortable .. not much crowded even today was a poya day and lso saturday their service was good, food refilling was good, foods were yummy. Location is ok. You can enter the 10th flow swimming pool. The wash rooms are clean. Buffet items : buns, bread ,soup, oats,jam,pancakes with honey,chocolate syrup , dosa, rotty,string hopper ,milk rice, cheese omelet station , bacon, chicken and fish curry, dhal and sambar curry ,fruits ,curd and trickle , vege salads, tea, coffee , and many others. I really appreciate your service and yummy meal ... 👉Cons : Pool is little bit small and i think it will enough for 5-10 occupancy The only difficulty i faced was not enough parking for vehicles .. so you have to park your vehicle on the road nearby to the hotel or main road or duplication road. Otherwise no complain

I wanted to give a good rating though a small issue had totally made me frustrated. I asked to book a cab and one front office staff helped to book a uber. Later when asked for receipt through the app, it was told that they are trying to get. Followed up for 2 days though it was told that they are not able to give a receipt. Quiet rude response from the front desk in total. Though would like to appreciate the housekeeping and other staff, they are doing a fabulous job. If you don't smoke, it will also be little inconvenient as you can smell the cigarette smoke in your room through a.c. vent.

Still staying here at the suite and the view is absolutely gorgeous. It's an older hotel but well maintained for the most part. One of the rooms my family is staying at has a smoke smell.

Front office staff & customer care officers are friendly and professional. But unfortunately the staff at the sky bar is really unpleasant & service is not up to standards. Beautiful place but they don't have propper parking space. Food is average.

Warm staff and clean hotel. Roof top bar and pool are good to sit for an evening. Food is good but at time when u order any it gets delayed. Overall a good hotel to stay

I was staying 4 days at Pearl Grand and I liked the hotel staff and their hospitality.

Parking was not good. Valet parking was available.. Welcome was good. But rooftop restaurant's temperature condition was not enough. Conjested area. At least there must be a curtain. Service is not enough.. And platter was good when compared to many platters. But they didn't know what was they made of. So if you are a vegetarian, one who doesn't eat meat or having any allergies plz avoid this plce not because of the platter but the explanation that they have regarding the platter when we asked for. Not toddler friendly. Had a high chair but without safety belt. Iced coffee was just like a home made one and with no much volume... When I asked for a finger bwl for baby they couldn't get me a one but just gave me a plastic damaged container after a long wait.... And atleast they were not good enough to take it to the table that i had to carry it with all the steps and open the door alone. (the door also had a issue). In a nutshell i don't recommend this place if you want a good vibe for your special days... And never want to come back.

This hotel is just awesome with all the facilities like Gym,swimming pool,Bar. These facilities are available on 11th floor. The view from the balcony was amazing and can be seen in the pitcures i clicked. It is very nearby to Colombo plan road which is the main street. The street where this hotel is located is usually busy. The rooms are good in size for 2 people.

It's still under construction room design is very good

Amazing location, great service, nice pool and gym. Honestly, it's one of the best places to stay in Colombo. They have a nice coffee and pastry shop downstairs, a decent restaurant, great breakfast and a rooftop bar. What's not to like?!

Tried their high tea once. Most items tasted quite good. Few items like the corn dog, the sliders and slice of watermelon with chocolate sauce drizzled on top should be taken off the menu. The sliders looked like savory items. Looks can be deceiving cause they turned out to be sweet items with a spoonful of butter and jam made to look like a slice of cheese and a slice of ham 😅 kudos to whoever came up with this idea, very creative. Wish it tasted good though. Tried their cocktails a few times. Loved them! Shoutout to the mixologist. Job well done 👏

Really enjoyed the stay at here, The view from the room is joyful to watch. Staff is friendly and super quick on its consumer needs. Would recommended to anyone who's looking for night stay at middle of The colombo.

Nice place for spend your journey. Better accommodations and foods.

Money wast 🙏🏻👎🧐 Gym only 3 machine Mini baby Swimming pool And all are mini small servant rooms

I hosted a private party in the roof top indoor restaurant and it was amazing. Staff were super friendly and perfectly prepared to serve the guests quickly which is quite commendable as we cannot get that from most of the places. We had an amazing view and great value for the money. Food was super tasty and fresh. Can recommend to anyone

Visited recently for a lunch out. Parking available only for a few vehicles. The hotel is newly opened and beautifully decorated. The restaurant is open for dine in on a la carte menu. Wasn't crowded at all. The chef even offered to serve dishes out of the menu as well. Food and service was very good, and prices were reasonable.

1.A/C didn’t worked properly in our room. 2.booked for a king size bed but we got 2 single beds after we informed they were Changed our room and it was so small space. 3.front office service isn’t satisfied because I had to wait a long time and even I didn’t receive a welcome drink. (PS - other guests had been served) 4.service in the restaurant was good