Venue image

Venue

Hotel

Unassuming hotel offering casual rooms with free Wi-Fi & flat-screen TVs, plus a dining room. People often mention hotel, rooms, room, stay, good, service,


Address

Venue 229 Castle Street, Colombo 08 00800, Sri Lanka

Website

www.venuecolombo.com

Contact

+94 112 683 224

Price rating

$27/night

Rating on Google Maps

4.10 (160 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (14) rooms (11) room (10) stay (10) good (8) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Srimal A. 6 years ago on Google
    4* for Hotel Owner's Customer Relation Skills Due to a system based booking bungle (I used Qantas hotel booking engine) I arrived at this hotel around 3:00 am to realize I didn't have room to sleep. The hotel owner Oshani went out of the way (after her front office staff woke her up at this ungodly hour) to find me an alternative place to sleep and also booked a cab for me. After the event, she sent me an official email informing that she hasn't received my booking so I could take back to Qantas (for a refund), and followed-up with a personal telephone call to inquire whether I was OK. Although I cannot provide an objective review of the hotel amenities, I thought the way I was looked after during a 17 hour tiring journey from Australia warranted this review.
    3 people found this review helpful 👍

  • 3/5 Srikanth K. 10 months ago on Google • 7 reviews
    Overpriced for the available facilities at 10k (LKR) per night for a triple bed room. Cramped rooms, non-availability of necessary furniture/ cupboard makes it a second choice. Would recommend this option only in case better hotels are unavailable.
    2 people found this review helpful 👍

  • 5/5 Malik W. 4 years ago on Google
    For the price you pay you will get maximum return out of it. Its hard to find a hotel room for less than $30 here in the heart of colombo. I have stayed here couple of times all those times i found staff to be friendly and very helpful. Rooms were clean as well best part was wash room was equipped with hot water with a good water pressure its harder to find a hotel with good water pressure supply in colombo city limits other than five star and four star hotels.
    2 people found this review helpful 👍

  • 1/5 Kanishka M. 2 months ago on Google • 255 reviews New
    Regrettably, my experience at this hotel was far from satisfactory. Despite booking and confirming a midnight check-in, upon arrival, they informed me of a lack of available rooms. Strangely, I had received no prior notification about this issue. Rather than taking responsibility, the staff suggested I find accommodation elsewhere. This has left me feeling disappointed and frustrated. I cannot recommend this hotel to anyone based on the unsatisfactory service and lack of accountability for their mistake.

  • 5/5 Thilinee T. 4 years ago on Google
    Excellent customer service, great, cleanly rooms. Walking distance to shopping malls and restaurants. Will always recommend.
    1 person found this review helpful 👍

  • 3/5 keshawa d. 2 years ago on Google
    Clean & Tidy..nice arrangement in compact place… Good place for short time quick relaxation..
    1 person found this review helpful 👍

  • 4/5 tuan a. 4 years ago on Google
    Good Place. But make sure to book rooms in Upstairs Because its near to Main Road & rooms @ Down Stairs will hear noises from reception. Rooms are not sound proof. Convenient Location. Decent Staff. Deluxe Double is good than the other rooms.
    1 person found this review helpful 👍

  • 5/5 Ashok S. 5 years ago on Google
    Good hotel. Cleanliness is superb. For a long stay it looks good. Only issue they don't serve lunch or dinner. You need to depend on restaurant close by.
    1 person found this review helpful 👍

  • 5/5 මායාකාරී Mariesz C. 6 years ago on Google
    Cozy little hotel with a lovely ambience and exceptionally friendly staff. Clean Rooms and a little garden area to chill out. Just perfect.
    1 person found this review helpful 👍

  • 1/5 Epic G. 1 year ago on Google
    I booked four rooms on 07/08/2022. One was smelly and couldn’t stay. I have already paid full and there was no one to take any responsibility at the place. I’m dissatisfied and disappointed coz two of my friends had to stay in a different hotel
    1 person found this review helpful 👍

  • 4/5 Isuru G. 4 months ago on Google • 152 reviews
    Had a stay at this location, which is conveniently situated right beside the main road and easily accessible. The staff was friendly. Cleanliness was top notch. But, the rooms are a bit compact compared to the price and there is room for improvement in the bathroom facilities. It would be better if they could improve the water temperature control, add a shower head in addition to the hand shower, and address issues like a wobbly toilet seat.

  • 4/5 Shanilou P. 4 months ago on Google • 79 reviews
    The place itself is rather small. Rooms are also quite small. It’s comfortable and cozy however. There are no balconies etc though. The beds are massively huge and comfy with tons of pillows. The service is exceptional!!! The location is a bit annoying as it’s just at the colorlight and if you have a vehicle they have limited parking on the pavement in front of the venue plus it interferes with traffic to take it in and out meaning it’s a bit stressful. Very nice place regardless if you’re in the area for an event etc and need a convenient, clean and comfortable place in rajagiriya.

  • 1/5 Tharindu D. 2 months ago on Google • 55 reviews New
    My wife had booked a stay... Confirmed via a call... But when they went there... Was told all rooms are full... Could make rearrangements only after confronting

  • 4/5 Shashank R. 2 months ago on Google • 41 reviews New
    It was just an okay hotel for a short stay. Internet was not working in the room, nothing special. Room was clean and they were eager to help.

  • 4/5 Dilshan K. 2 months ago on Google • 13 reviews New
    Nice small place with all the in room facilities. Great place to spend the night!

  • 4/5 S S I. 1 year ago on Google • 9 reviews
    Worth the price ⭐️⭐️⭐️ Clean & tidy rooms and bathrooms ✅ Booking is easy ✅ Soaps, shampoo and conditioner available ✅ Sachets for Tea and Tea pot available ✅ Parking is an open place, as it is directly open to main road, it does not feel safe. Parking for small vehicle like Alto or wagonR is okay, but if for cabs and other cars like Axio is difficult.

  • 5/5 Thilina S. 1 year ago on Google
    one of the Best budget places in rajagiriya for a temporary stay with all room amenities.

  • 1/5 Sandeli C. 1 year ago on Google
    Unclean, smelly and AC was not working. Filled with cockroaches too.

  • 1/5 Kratos 1 year ago on Google
    One of the worst hotel and customer service

  • 5/5 Asanka R. 11 months ago on Google
    Nice place to stay. Clean and calm place.

  • 5/5 Sandun J. 11 months ago on Google
    Clean, Comfortable Rooms

  • 5/5 Sonam B. 4 months ago on Google • 6 reviews
    This is a very cute and cozy place and is well worth for the price as all the necessary amenities are there as well as the location advantage. The service is very good. Kishan is super helpful and makes sure that your stay is comfortable. I would recommend this place to anyone looking for a cozy space in Colombo. The owner is extremely sweet and accommodating as well 😊

  • 5/5 Vinesh V G. 4 years ago on Google
    It was good for what I needed. I was on a short business trip to Colombo and this was well situated. The decor is good, the rooms spacious. The bathroom itself was large and comfortable. Overall if I only looked at the room I would score it higher than its rating. It obviously doesn't have nay extras like gym pool spa etc which a hotel would have, but if you are after a comfortable, beautifully done and spacious place to stay and rest this is awesome. The wifi was fast, service from the desk was always present, when I needed a USB charger the concierge was sweet and lent me his own from his room. 5stars for the usage, and the value.

  • 5/5 Rohit S. 1 year ago on Google
    Good Hospitality, Excellent Service & Very Good Venue for staying in Colombo City.

  • 5/5 Mohamad A. 4 years ago on Google
    Great place. Nice simple atmosphere. Recommended for short stays. In heart of rajagiriya. Accessible for all places.

  • 4/5 Ranjith K. 2 years ago on Google
    Very good service


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