The Boutique Spice image

The Boutique Spice

Hotel

😠 When we arrived we had to wait behind the gates in the street in the heat a hour than anyone came to open the door. We rang the doorbell dozens of times and called the property's phone number many times, but no one answear. Eventually the adjacent gate opened when one of the staff left home and we e... People often mention room, bathroom, hotel,


Address

224 Lake Dr, Colombo 00800, Sri Lanka

Website

boutiquespice.com-srilanka.com

Contact

+94 77 306 0771

Rating on Google Maps

4.30 (48 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (12) bathroom (7) hotel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Cassandra Ranatunga C. 5 years ago on Google
    A lovely place!! Beautifully decorated and laid out perfectly. Each item, each piece of art and even some of the furniture has a story, everything so well put together, with attention to every detail - such great taste.
    1 person found this review helpful 👍

  • 5/5 Tyrone R. 6 years ago on Google
    Authentic and classy accommodation with a unique Sri Lankan style. It has lots of artwork and history throughout the place giving it a really nice vibe. The room was very nice and peaceful with a comfy bed and bathroom. It also had good places to relax and lounge around.
    1 person found this review helpful 👍

  • 1/5 Helen 4 years ago on Google
    When we arrived we had to wait behind the gates in the street in the heat a hour than anyone came to open the door. We rang the doorbell dozens of times and called the property's phone number many times, but no one answear. Eventually the adjacent gate opened when one of the staff left home and we entered through the kitchen. We found the person's the owner in the living room and he explained to us that she not came to open the gate because she thought we would come yesterday. I showed her the emails that I were sent to her and herself has confirmed the date of our arrival and the time of arrival. next owner is changing the explaning why the door was not opened and said that the hotel boy responsible for opening the gate was ill and sent home ... Then she said want to credits us for the mistake and gives us a bigger room and a free dinner. But when we got to the room (which was pretty and big) We noticed that the bathroom had not cleaned. the toilet seat was dirty, the stools were still there and the floor and sinks were dirty. There were no towels. Outraged by this, we asked she for cleaning and the owner started explaining again... the explanation went on and on ... eventually he arranged for bathroom cleaning. We were really tired and disappointed with everything. We got a fish and s frozen vegetables for dinner. We had to pay for the dinner in room bill, when the first promise of a free dinner offered as a refund was not true. The next day, our room wasn't cleaned, so we asked it again when we artived to hotel. We ask for bathroom cleaning and new towels, but the owner said that since we have a bigger room therefore cleaning and towels are not included. I got nervous and finally the owner sent a night guard to clean our bathroom. The guard marched in dirty boots to our room with a bucket and rag in hand. He wiped the bathroom floor. That was all he done. We stayed in our hotel for 2 nights and it really was enough !!
    1 person found this review helpful 👍

  • 5/5 Matthias M. 6 years ago on Google
    A really very nice boutique hotel! My wife and I just loved the place. The rooms are very modern and offer everything you need. The staff takes care of everything and is very friendly. The surroundings are nice too with a well maintained garden. We also loved the included breakfast. Highly revommended!
    1 person found this review helpful 👍

  • 3/5 Patrick F. 6 years ago on Google
    Could be a 4 if were not for the location. It is located in an affluent neighbourhood in Colombo. Unfortunately the lake nearby is very polluted, as expected for a developing country. The hotel is more of a guesthouse run by one manager. His service is good however we may have caught him on an off day since he did not seem to keen to cook for us and failed to mention that the nearest restaurant also delivers which would have saved our time trying to get to it via pickme and uber, both of which were useless. The bathroom had the distinct Sri Lankan smell which seeps into clothes so be careful if you are starting off your holiday here. Make sure you get rid of the white smelly balls which are located throughout the room to "help" with the smell. They are often used in Sri Lanka to help but actually cause more problems. Overall slightly too pricey for the location but the service is good.
    1 person found this review helpful 👍

  • 5/5 Meera J. 5 years ago on Google • 109 reviews
    This property has a very home like feel to it. The interiors of beautiful and very taste fully done. The locality is a very upscale locality in Colombo. there is a nice dining space and a living room where you can sit and have a good time with friends and family. The best part is the garden on the back side which is right adjacent to the golf course. I would strongly recommend this place for relaxed getaway in Colombo if you are visiting the city with friends or family.

  • 5/5 Ibrahim Z. 3 months ago on Google • 7 reviews New
    Amazing boutique hotel. Nothing less than a 5 star resort. Friendly and helpful staff and very clean and themed rooms. One of the best quality hotels I have stayed. The concept is amazing. The food is also amazing

  • 3/5 Biyanka A. 3 years ago on Google
    The place & the ambiance is excellent.. The food was great too.. However they didn't have much options for vegetarian dishes & the the most dishes mentioned in the menu are not available during the my visit..

  • 5/5 Dhanushka W. 3 years ago on Google
    Excellent place to relax and even have a private party

  • 5/5 Navanthi R. 1 year ago on Google
    I had my registration at this place last week. Everything about this place was top notch! Ambiance, service and most importantly amazing food! 😍 Thank you Senu and team for the exceptional service!

  • 3/5 Gerrard London U. 6 months ago on Google • 6 reviews
    The place was fantastic and I would visit again felt very much like home from home great service great staff, but for one thing the mosquitoes in the room it was a blood bath did not sleep at all. Complained to the room manager and he will make sure that they fit electric repellents in all rooms for the future so I can recommend in the future.


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