It's one of my worst experiences yesterday 13th January 2021 .I took my son around 1.30 pm he had an accidental injury deep cut in the nose when we came to the emergency unit they took him and said cannot do because we have to do the PCR TEST and after the report come only we can do the surgery tomorrow . I was very upset and called Dr. Nuwan and he help.us to do and rapid antigen test and admit . A round 2.45 pm he was taken to 8th floor to a room and the service was Horrible dont care level. At 4.30 pm he was taken to the theatre for surgery and it took more than one and half hour and around 7 pm Dr. Benaragama came and spoke very well and explained and told nothing to worry to bring him after a week to see . He did a wonderful job but other hand they took long to take him to the room and doctor told to discharge and I told them after dinner we will leave and around 8.45 pm I went to pay the bill.i have to wait 15 mts only one person was working and came around 9 pm to the ward and gave the bill and said wait and not bothered to attend later a attendant saw me and vanished and again 10 mts later another one came and took and gave me the ticket and I ordered a wheel chair for the patient and never came and again a nurse order never came and an attendant came and said no wheel chair all are bussy no one was working in the floor desk was empty photos uploaded for reference i took my son after waiting 30 minute took him down and saw more than 8 wheel chairs and chatting on the phones. This the service you get after paying a big amount at lanka hospital I was dissatisfied Customer. Please think twice before going to this place same treatment.

Came to the hospital 🏥 for a rapid-antigen test. At the time of registration up to getting the results, experienced a supportive service. Things are getting done in less time so did not experience a long line. 🔬👨‍🔬 As usual, takes 2 hours to get the report 🔖 Did not face any issues in finding a parking spot as there is much space in the parking area 🚗🚐 Reasonable price with a clean environment 🌳 Cheers Lanka Hospital.. 🥂

Lanka Hospitals stands as a premier healthcare facility in Sri Lanka, renowned for its top-notch amenities and specialist care. It's among the finest hospitals in the country, offering world-class treatment. However, the high prices may deter some patients, despite the exceptional quality of service provided.

I recommend this for any kind of health service but don't take the pharmacy service since it will waste your valuable time( nearly one-hour duration for each customer especially in the evening)This location has many parking slots which could be seen at the entrance...The service staff is friendly... However, you may experience typical Sri Lankan hospital hospitality( arrogant and stagnated) from some counters but the overall staff is friendly enough...

We got PCR test report within 5 hours. Process is seamless and managed effectively. Good maintenance and service

Went to this place to collect a report. Had a great experience at the Lanka Hospitals. Doctors and the staff were very professional, kind and supportive. Specially, doctors arrived on time for appointments. The bad experience I had in the Hospital was paying a vehicle parking fee because it is unfair to charge a parking fee from patients. Anyway, I am so glad to choose Lanka Hospital and would highly recommend to anyone.

Very bad approach of pharmacy at here. Everyday they said we will order from our head hospital and give the medicines tomorrow but they never fulfill their words. Disappointed.

Management was really amazing 👏 Also, the services are high quality with a very good price 👌 Employees are really helpful. Keep your good work up and please Don't forget to give your service to everyone who wants it. Customer satisfaction is the most critical. 👌

I attended Zoe priority health by Lanka hospitals to get an antigen test prior to returning back to the UK and the staff & doctors were friendly & polite & speak English. The facilities are clean. The test is a good price. If you are in Sri Lanka and need to do a PCR or antigen test definitely come here

I highly recommend Dr. Mohamed Rishard as an exceptional gynecologist. We switched doctors multiple times during our pregnancy, but we were lucky to find Dr. Rishard, who is undoubtedly the best. His preference for natural birth and his humble and caring approach make him a superhuman being in our eyes. He never pushes unnecessary procedures or treatments for the sake of making money, which is truly admirable. Thanks to his expertise and support, we were blessed with a healthy baby yesterday. If you're looking for a knowledgeable and compassionate gynecologist, Dr. Rishard is the one you can trust. I also want to give a shout-out to the delivery hospital, Lanka Hospital. 4 Stars for services reduced a star because they have added incorrect data on our Diagnosis Card Apart from the above concern The staff went above and beyond to ensure that we were comfortable and well taken care of. The facilities were clean, modern, and well-equipped, which added to our peace of mind during a nerve-wracking time. Highly recommend it to any expecting parents out there.

*Very disappointed* A few employees have strong racist views. May God provide them a thorough understanding of humanity, While all religions teach the same thing, some adhere to it, hence it is impossible to judge someone based solely on their religion.

Nice clean hospital, but don't go to the Lanka hospital pharmacy in the hospital.. Time wasting, you have to wait at least 20-30 minutes to take even a one medicine though there are only a few people...

Good Service

Went for a day procedure and the entire experience from registration to discharge was painfully slow! Waiting times are absurd and the staff just make you wait and wait with no respect to people’s time. The hospital has a lot of room to improve their processes to make patient experience better. Waited 1 hour to be called in for the procedure Waited 45 mins after surgery because there were no transport staff Waited 1 hour to get the final bill and discharge papers. All this for a <30min minor surgery / procedure. Feel free to reach out and I’m happy to provide suggestions on how you can streamline your processes.

One of the leading private hospital in colombo and government hospital and provides good service and any kind of surgeries and other medical treatments can get from this hospital

Utterly disappointed about the behavior of the staff,so unwelcoming and not courteous to come forward and provide service to their customers, I guess the government hospitals have a better service than this hospital. Basically the customers should walk over to the staff and inquire things to detail and they simply make themselves feel at home attending to their very own discussions and etc. customer service is pathetic!! I’m surprised as to how this hospital operates at this rate with an underrated staff with a negative attitude. I’d never chose this hospital over any other,even in an emergency.

Not happy about the service of receptionists of the hospital... They don't know how to treat callers with kindness and equality... Hospital is a place that treats patients for their good health... For that first they need to learn how to talk patients... However rest of the staff is good...

Lanka Hospital (formerly Apollo Hospital Sri Lanka) is a multi-specialty tertiary care hospital in Sri Lanka and is one of the largest private hospitals in the country. That is a subsidiary of Sri Lanka Insurance Corporation. The company's previous owned by Apollo Hospitals. It was founder by Dr. Pratap C. Reddy in India. It is situated on Elvitigala Mawatha, also known as Baseline Road, which is a direct route from the Colombo's international airport. It is also only a few minutes drive from central Colombo. The hospital was commissioned in 2002 as a branch of Apollo Hospitals India. The hospital was taken over by Sri Lanka Insurance in 2006. In 2009, it was renamed Lanka Hospitals after it ended a licensing and support services agreement with Apollo Hospitals. There are approximately 350 beds at the hospital including four intensive care units (medical, cardiothoracic, renal and neonatal). The wards are divided into either individual rooms or cubicles with six beds each, depending on the patients’ choice.

Very disappointed service from staff. My wife got admitted to 5020 on 22/10/2023 and since then, it was very poor experience. Never recommend this hospital to anyone. It used to be a good hospital. The trainnee had to use two canulars. Ward phone was never answered. Had to go to the counter all time and saw that they have muted the phone. Admitted for a biopsy but the staff and doctors failed to check the conditions.

Well maintained hospital and staffs are so professional. Landscaping and the architectural design of the buildings are superb. Ample amount of parking space is available. Rates are quite high however quality of the service good

Good caring and nice hospitality. Cool and Clean environment. Friendly environment for discussing with doctors and nurses. But you need to wait more than 2 hrs after discharging for finalizing the bill. Also you should double check the bill since it is not reliable. Specially for room charges.

One of the best hospitals I’ve ever been to. Very supportive and kind staff.Clean waiting Area and Canteen area. Highly recommended for consulting specialists or complex surgical procedures.

One of the best hospital in Sri lanka and super service by the hospital management

Lanka hospital is a excellent place to visit for our health issues . Because lanka hospital staffs,managment, Doctors, nurses,workers,rooms are very perfect and very tidy clean and well organized rooms and hospital. the my suggestion is to visit lanka hospital because everything of that hospital is well organized, in wanted time there all to help us indeed and all of the people of the hospital know how to work in that time, well socialize and well discipline and know how to have good conversation with patients and others and very friendly too. so another thing the rooms charge are very fare so it's a 5star service hospital.

Worst pharmacy Staff . Wasting time. Not recommend .

Most of the staff and friendly and nice. Not satisfied with the room we got. It was a deluxe room but very less space consist with extra bed and small cupboard. We stayed for wifes delivery and service was excellent. There many doctors visited to check the baby and mom.

LANKA HOSPITALS Lanka Hospitals is the most accredited hospital in the Sri Lankan healthcare sector. Since 2002, Lanka Hospitals has revolutionized the healthcare industry through infrastructure development and advancement of products and services, with a view to deliver healthcare that is on par with global medical standards.

Usually crowded. Spacious place with wheel chair access. Consists a cafe , vending machine and public wifi that DOESN’T WORK.

Most spacious hospital, which you can get all the services under one roof.

Good service. Nurses very attentive. Terrible aftercare. Make sure you get a firm price before treatment otherwise be prepared for hefty bill. I got a firm price for my neck operation but they still tried to overcharge by a £1000.00.

PCR test area at Lanka hospitals put people at risk of getting contacted to Covid-19 due to their disorderly procedures followed at the point of testing. Poor staff practice and poor hygiene at premises! And keep the patients waiting for hours. Please get your tests done at Nawaloka hospital drive thru, if you wish to do private. Superb service and no risk at all!

high price for dental treatments...nerve filling is around 26000+ and normal filling is around 5000+..which is only affordable to us citizens

Very good hospital in Colombo. One of the most prominent and best hospitals in Colombo. They are systemic and offers international standards in Healthcare. Staff is well-trained and friendly. Rooms are spacious and equipped with all standard tools.

All services are good.😍😍

High reputation but terrible service for the patients. We had a booking for ENT specialist and the appointment given for 2.00 PM. But it is 4.15 now and we did not see the doctor or any update yet. It is ridiculous to have a service like this from a leading hospital.

Had a great experience at the Lanka Hospitals. Doctors and the staff were very professional, kind and supportive. Specially, doctors arrived on time for appointments. The bad experience I had in the Hospital was paying a vehicle parking fee because it is unfair to charge a parking fee from patients. Anyway, I am so glad to choose Lanka Hospital and would highly recommend to anyone.

Lanka hospital is clean & beautiful hospital in colombo sri Lanka. They get best actions to prevent covid 19 in hospital premises.Lank a Hospitals is the most accredited hospital in the Sri Lankan healthcare sector. Since 2002, Lanka Hospitals has revolutionized the healthcare industry through infrastructure development and advancement of products and services, with a view to deliver healthcare that is on par with global medical standards.

Overall the facilities are well managed . My mother was admitted there for two days in deluxe category room. And the facilities were good. The linen was cleaned regularly and we don’t have to worry about the patients higene. The food also amazing and the patient can eat without feeling unfit. The sisters , nurses , doctors and other staff also very friendly, supportive and I would like to give my special thanks for all of them. The prices also reasonable by comparing to their service and I am highly satisfied from the service of lanka hospitals. But I have to mention this too . In normal channeling unit the nurses are not qualified and no disciplines at all. They always joking with the doctor and don’t even care the customers. And also the pharmacy at the ground floor is so slow. There are so many things to improve. The vending machines aren’t working.

First of all I would like to thanks our vog dr. Nishendra, and pediatrician dr.saman Team lanka hospital thank you very much for your remarkable hospitality during our baby delivery process. Once again I would like to thanks our consultants and team lanka hospital Specially I would say your in house Resturent was superb , they do have best sandwiches in town. Thank you all of you , be safe and go forward 🙏🇱🇰

The Staff were very friendly as well as helpful and really satisfied. Very spacious but the atmosphere was not very calming since always crowded and busy. However atmosphere and the hospital itself were clean. Quick response times for appointments were also experienced. Massive parking area was available and parking charges were also reasonable.

One of the most popular and standard private hospitals in the country. Hospital facilities are amazing. Good customer service and the staff is very friendly. Can get the best medical care from here.

Based on my first visit, I would recommend this since the service I received was excellent and the staff are friendly. All the testing facilities are available here including CT scanning, X-ray, blood testing etc. Also the place is well organised so that not much of a time is wasted in waiting in long queues or in finding directions. There is a canteen inside but I have not visited. There is a large parking area but most of the times still it's difficult to find a place to park. You will be charged for the hours you parked there and seems that is implemented to discourage people from parking and going outside to do other works.

Clean & Peaceful Environment. Best Hospitality Service. Very Kindness Staff. Clean waiting Area and Canteen area. Overall Highly Recommend For solve all your health problems and meet the consultant doctors you need.👍

Reliable and empathetic service. I left behind some important reports in the hurry/ pressure. The security and customer care service helped me locate the reports in 5 minutes. Kudos to Mr Athula who was kind enough to help me locate them.

Worst place to go for a medical exam. I was given an appointment at 8.00am and by the time I met the OPD doctor around 11. 40 am. Only a single doctor was there at the OPD where the health check is done.

Consulted Endocrinologist Dr. Bulugahapitiya recently via web booking system. Hospital servies were very good.

Superb pharmacy services. Stay around 1 hour to take drugs..😀😀 Need to admit again.bcos legs are paining like nothing..😂😂 Date (13 dec 2020 @ 11.30am)

Excellent service. Friendly staff. Very clean & tidy.

Personalized superb service. Friendly staff. Helpfull.

Hospital is bot good but the food is very very tasty

A good hospital in Sri Lanka. The rooms are decent and the hospital is layer out very well and has everything. Heads up, you may get lost so always check with reception before progressing. Stay safe

They have good staff..

(Translated by Google) I had to wait for 1 1/2 hours for a report Waste Our Time😕 (Original) පැය 1 1/2 ක් report එකක් එනකම් ඉන්න වුනා Waste Our Time😕

31.12.2020 Unforgettable Day

Very good hospitality.

Clean place. large parking area but full

Grate service

Great Service!!!

One of the best private hospitals

Great hospital in Srilanka with all facilities

This hospital one major private hospital in the country is giving verity of medical services including serious heart surgery as well. Service is OK and facilities as well.

Went to the dental clinic. Crazy and terrible service offered by the staff. Not satisfied at all.

So far the experience is good

Very poor service of call centre agents. Never respond to an urgent channel service. Hopeless

I got appointment no2 for the morning session, in-advance the hospital confimed the doctor will delay. After the confimation I arrived to the hospital in the afternoon. We were in the queue more than 3hours to call appointment no2. Since we went with our child they did not care about our health security on this pandemic period . Realy disappointed

Spacious, airy, clean hospital. Exudes an atmosphere of a sort of being both efficient whilst providing the space for relaxing. Staff are friendly and attend to their duties. Seems a well administered hospital.

Way too expensive compare to the quality of service.

Thanks you so much heart surgery successful my mother

(Translated by Google) My wife went here the other day to have a baby. Overall they gave a good service. Can't say 100% good. If they claim from insurance they ask how much is the limit. They can fix it. I think the quality of the wash room is not good enough. Go out of the labor room and carry the weight. Take the baby out of the room to bathe. I see it as a disadvantage. There is a person called Sista Janani in the labor room. She was very kind and gave me the best professional nursing care. I am grateful to her. Scratching her hips was a great strength for my wife during such a difficult time. Thanks Lanka Hospital. (Original) මගෙ බිරිඳට දරුවා ලැබීමට පසුගිය දිනෙක මෙහි ගියෙම්.සමස්තයක් ලෙස හොඳ සර්විස් එකක් ඔවුන් ලබා දුන්නා.100% හොඳයි කියන්න බෑ.ඉන්ෂුවරන්ස් වලින් ක්ලේම් කරනවා නම් ඔවුන් අහනවා ලිමිට් එක කීය ද කියලා.ඒක මගෙන් අහන්න අවශ්‍ය නැහැ .ලොකු ලිමිට් එකක් තියෙනවා නම් බිල ලොකුවට හදන්න ඔවුන්ට පුළුවන්.room wash room කොලිටි එක මදි කියලා හිතෙනවා.labour room එඑකෙන් පිටතට ගොස් බර කිරීම.දරුවා නෑවීමට පිටතට රූම් එකෙන් ගෙන යාම.අඩු පාඩු විදිහට මම දකිනවා.එම අවස්ථාවලදී අවස්ථාවල දී දෙමව්පියන් දරුවා ළඟ සිටිය යුතුය. Labour room එකේ ඉන්නවා සිස්ට ජනනි කියලා කෙනෙක්. ඉතාම කරුණාවන්ත,best professional nursing care එකක් ලබා දුන්නා.එයාට මම ස්තුතිවන්ත වෙනවා.ඒ වගේ ගොඩක් අපහසු වෙලාවක මගේ වයිෆ් ට ලොකු ශක්තියක් වුණා එයාගෙ හැඇය සිරීම. Thanks Lanka Hospital .

(Translated by Google) All facilities are available (Original) සියලුම පහසුකම් පවතී

Poor call center service, forwarding our call to here and there for three four time and suddenly decline.had face the same situation more than three times.no point of having this kind of a service.no way to get an information through a call.😣😣

Worst hospital ever.

Great!

I would say that it's one of the best, spacious and well equipped Hospitals in Sri lanka that has a good atmosphere and provides all of it's customers satisfactory facilities. I have been visiting Lanka Hospitals for the past 10 years now and it has always kept upto its standards. I'm sure if you once get satisfied by their service, no matter what, you'll want to be back only right here.

Lanka Hospitals has the worst Cafeteria ever! We went around 6pm and the food was so stale and disgusting and it was served cold and its staff in it weren't friendly at all!! When asked to put it in the microwave, they said that they don't have a microwave. The worst part was when we asked the LH staff for the prayer room, we were sent to 3 different directions of the hospital to find it and after 20 mins of trying to locate it, two janitorial staff members told us that there is no more prayer room due to the corona problem....so strange that some other big hospitals still have it!! I think Asiri Central hospital is by far the best and the most superior over all hospitals in Sri Lanka...even the staff over there are better informed and more updated than the staff in LH!

Worst place for channeling. During this COVID19 period Sri Jayewardenepura hospital is not treating patients and discharging them without any progress. My mother also had to face that issue. Therefore I had to make an urgent appointment for Doctor Priyankara Jayawardene. Numbers were full at that time and when I called the channeling service for a possible solution for this matter, they never responded positively. And were not customer oriented. Never listened what I said and what my issue was. They didn't give a f***. Then I called Asiri Medical and they helped me a lot and suggested possible solutions for this matter. Never recommend this place. Employees have no proper training.

Good place..

It was not that great an experience. Finding a parking place is bit horrendous and parking fee is high. The staff seems a bit worn out and fed up with the whole thing. Channeling fees are overpriced.

(Translated by Google) Goooooooooo (Original) Goooooooooo😀😀😀😀😀

One of the best hospital in sri lanka

Wouldn't it be more convenient for the patients if they know the exact time the doctor is arriving? I've been waiting for my appointment for over 2 hours but the doctor wasn't there. I came exactly at the said time but look how much time I had to waste? We don't come here to get service for free. So please try to be more flexible.

Vast spacive Hospital. Feel amazing for the arrangement for consulting Dr. And treatment. OPD also with wide space and standard reception service.

Every time I have come for a consultation at Lanka Hospitals, on average I spend 3-4 hours before being able to see a doctor despite getting a prior booking and a queue number. Terrible service

Hardly works on time... been given an appointment at 2 o’clock for PCR tests and the Folks are not even ready with to start after half an hours of scheduled times.... nothing is organized

when i go for meet a VIP on Lanka Hospitals

One of a good private hospital in srilanka👍❤

Good But expensive

One of a good private hospital in Sri Lanka ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤

Professional service.

Visited lanka hospitals several times.As per my experience the staffs and the doctors are really great.Specially the receptionists are really helpful.The corridors,the cafeterias are well maintained.Had a nice experience.

Good service from the Lab. Some reports sent through Email within 02 hours

Had a great experience .doctor’s and staff were very supportive professionals and very kind.Highly recommended

Doctors and staff are really great. Good service

Excellent Service from really good friendly staff especially admission division who are not only capable of handling all the matters but also very friendly and cooperative. Keep up the good work.

Very efficient staff. Parking is a bit of a problem. Excellent cafeteria – prices are reasonable.

Had a bad experience .so, The chaneling unit staff is not concerned about patients .They wasted our time. They don't have method to handle the patients .Who are coming for specialist cosultations.

Narahenpita Lanka hospital is a clean & beautiful Private hospital in Sri Lanka. They care about patients. It Growing always with global medical standards. Doctors arrived on time for appointments. All staff is very professional, kind, and supportive.

Friendly Staffs and very convenient in echanneling the doctors. I wish the hospital could have been a bit more appealing and cleaned.

Supportive staff . Had to pay a vehicle parking fee. it is unfair to charge a parking fee from patients.

This morning I had to accompany someone to the Lanka Hospital to get some reports, and while he was in line for the procedure, I went to the cafeteria on the ground floor to buy something to eat. Once I was at the counter selecting what I wanted, another customer approached the counter and informed us that two of the items she bought a little while ago were found to be stale and spoilt. She took the items returned and casually dumped them on a table behind her. I was surprised to see the nonchalant response of the counter girl. There was no apology or refund offered. When I went to collect my order from the other side, I asked to see the person who was in charge of the unit, and a person by the name of Mario appeared in front of me to know why I wanted to see him. I asked whether he was aware that some food items purchased from the outlet a few minutes ago were returned by another customer. He was not aware and then only the counter girl took some interest in briefing her superior about the reported incident. When I asked him what he plans to do about this incident, his casual response was that he would notify the chef in due course. When I insisted that the reported spoilt items should be taken off the counter, he had shown an even more casual response. The purpose of this message is to report this incident so that similar incidents will not be reported in a well-established place like yours. I sincerely hope that you will look into the incident and take necessary precautions to avoid a repetition of such an incident and retrain your staff on customer care as well.

Honestly this may be a great building and a structure (Surroundings are beautiful) and the main building area is beautiful. But there is no parking slots from 4pm. At parking there are assistants they advice to park the vehicle on the pavement. You know what the cost of a gear box these days? My vehicle got a big tap on underside (When do you provide a normal parking?) came after consultation had to wait more than half an hour because someone was parked his vehicle blocking my vehicle. These things adviced by parking lot assistants. Came to channeling area on 3rd floor (On the day I'm writing this to meet Dr Ranjith Peris). No places to sit to channelling patients. Patients and their relatives standing. You know Dr Ranjith gets many liver diseases patients who are terminally ill. They are just standing in front of the room. Finally when I requested a place to sit a plastic chair received. Absolutely no place to seat the person who accompanied the patient. Also, ground floor customer care service are like dolls, Well dressed but they cant speak. When we asks something they don't hear. Hello!!!! We paid for your services and came! This is the quality you are maintaining? Worst place to visit in an illness. Really Im not preaching or taking advantage of online forums. We came hear because we don't need the service of a government Hospital level. But nowadays government Hospitals are better. Definitely Nawaloka and Asiri are heavens. If a manager see this "Do your job or leave it for some who can do it!". Visit here only if your consultant doesn't practice any where else.

Absolutely not recommended to use Lanka mobil service. I paid close to 30k and when result were positive for my 6y old daughter (covid) no follow-up has been done no guidance no customer care nothing!!! an absolute zero!!! . Please don't waist your money there. Definitely not recommended them. Zero professionalism.

Lack health and safety standards. There was water on visitor toilet floors and toilet seats. I noticed the cleaning crew just spray water everywhere all over toilet. I asked the lady why she’s spraying water and she mentioned that’s how they clean it. No disinfectants or cleaning agents are being used. They use a towel to mop the floor and just leave it in the toilet which might cause someone to trip and fall. None of the hand dryers were working and there were no paper hand towels. Can’t believe a private hospital can’t maintain proper hygiene & safety standards.

Day care ward staff is very kind and helpful. Highly recommend. But be careful with billing section. I have contacted the hospital before my mom admitted. discussed clearly about healthcare package details. They called again and informed the package price has been increased. We accepted it because it was last moment call. But at the end it has been increased from Unreasonable charges which they couldn’t even describe how it happened. Funny thing is this bill had a discount too. But still very high than we expected without even getting anything extra out from the package we agreed. All they said is, it’s for extra medicines. But as extra medicine my mom got only a painkiller pill. When I complain about this matter the price has been reduced a bit and that also unexplainable. We were very tired from morning to night both physically and mentally about our loved one and then this happened. I got no energy to even talk. So paid the bill and returned. Next day I called them regarding another matter and the lady on other side recommended me to visit government hospital. Not in a harsh way. But still it feels like she talked about my financial stability. They should improve billing transparency and good communication among inter departments first. Disappointed!

This is not regarding the Lanka hospital other services. But it’s about the horrible land line customer service. When we place a call we have to wait in the line for hours until someone reach to the line… it’s really irritating. That’s the only thing I don’t like about lanka hospitals. This happened to me several days and also today! We are not calling to the hospital to make fun but to check regarding a channel or a doctor. Pls be efficient from your end. Don’t make your customers disappointed.

My wife’s cholecystectomy Surgery done today by Professor Aloka Pathirana Sir.He is Kind,Talented and Very Skillful. Thanks for Lanka Hospitals and their Kind Staff Members Especially 8th Ward Nurse Chamini Kaushalya for the Exceptional Care.

The nght time service of the hospital as I experienced was very hospitable. However, due to overloading crowd, it was quite difficult to find a room. Coordination among divisions were not quite satisfactory.

Reasonable prices. Friendly services. Good food.

Parking is a mess. You have to go round and round to find a parking slot. So called VIP people can park in front of lobby without any hassle. Washrooms are not good. Smelly and ventilation is bad. Majority of the staff is not trained and experienced. I think school leavers come and work as nurses. Can't recommend for residential treatments. Channeling can manage any how.

I went to Lanka Hospital for my wife's caesarean section. The operation was successful. A day later we were admitted to the hospital again. That's because the baby has a germ in its body. The doctor concluded that he would have to be treated for 21 days. We agreed. After 11 days, the baby had a sore with pus where the cannula was attached to his right leg. Hospital officials said this was due to negligence on the part of the staff. The baby is still 14 days old. Doctors say he will have to have leg surgery. Because of their negligence, my wife and I still cannot imagine what happened at this hospital

Private hospital with almost all the modern facilities. Finding a parking lot is the most diffcult during rush hours

Hospital facilities and other services are far better than the pharmacy service. The service in the pharmacy is awful and a waste of time. Inefficient staff at the pharmacy and process. It seems they've made it complicated.

The hospital provided excellent care and had a knowledgeable staff. The facilities were clean and well-maintained, creating a comfortable environment. The doctors and nurses were attentive, compassionate, and ensured my needs were met. I appreciated their clear communication and prompt response to my queries. Overall, a top-notch hospital that prioritizes patient well-being.

Went for a full heart checkup. They started my appointment on time. Things were very fast thanks to the number of enough staffs. Big thanks to those girls who work there so hard. They work so efficiently. Doctors are friendly, except the 2nd appointment the doc was late for 20 min. All the document are well prepared and i received my medical results via SMS which i can access through the web portal, this is an awesome feature. This is a big hospital please, keep your entrance area more cleaner and well organized. the first impression starts their.

I recently visited Lanka Hospitals, and I must say, the experience left much to be desired. Firstly, the lack of sufficient space near the doctor channeling rooms was incredibly frustrating. It felt like a maze trying to navigate through the cramped corridors. The canteen's food quality was disappointing, with flies swarming around the dishes, making it a rather unappetizing sight. The unpleasant odors permeating the air only added to the overall discomfort. To top it off, the fact that they charge for parking while other hospitals offer it for free seems like an unnecessary burden on visitors. It is my sincere hope that Lanka Hospitals takes customer satisfaction seriously and makes the necessary improvements to provide a better experience for their patients.

The experience throughout the hospitalization was amazing with this hospital. Everyone was very caring, kind and helpful. We were treated very well by the staff of hospital and I was wondering the smooth and detailed system of procedures in place with clean and neat facilities under reasonable charge. We stayed in premiere supper deluxe room. Meals also superb and had good variety to select based on our tastes. Caring was excellent ❤️. Overall I would say this is a one of #1 private hospital in Sri Lanka.

Lanka hospitals have always been my go to. But it’s horrible service now. I had two appointments, first one was alright. The doctor was friendly and answered my questions. The second one was one and a half hours late!!!!!!!! And finally after a loong wait, went to the pharmacy where the pharmacist took forever to bill or give the meds. There’s no point coming to a private hospital to get a worse experience than a government hospital. Overall I spend over 4 hours because of the incompetence.

Lanka hospitals offers the latest medical technology. There are good doctors and spacious waiting areas. However, the reception staff, counter staff at the OPD's aren't cordial at all. I was sitting there with my father for almost an hour before another patient told us that we have to get our eyes checked before we go to the doctor, There were no instructions to do so on entrance, nor did the OPD 2 staff enquire, till I went and checked it out. I thought that it was very inconsiderate. The canteen was okay with two food outlets- one serving average food at a very affordable price where as the other took orders.

One of the most popular and standard private hospitals in the country.

Satisfied with the services they provide. Everything seems systematic and orderly, which cuts a huge headache compared to many places which they seem to not understand what they are doing (except for the doctors). The doctors and nurses are really professional and helpful clarifying any question thats asked.